Employee Experience Lead - Workplace Services

5 - 8 years

12.0 - 16.0 Lacs P.A.

Hyderabad

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

HousekeepingHospitalityComplianceEvent managementWPSFacility managementCateringOperationsService qualityVendor coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you will do Manage all WPS programs, including soft services, housekeeping, food and beverage operations, and event management. Ensure adherence to defined KPIs and vendor performance scorecards to maintain service quality and operational consistency. Oversee and ensure high standards of housekeeping, including cleanliness, hygiene, and overall workplace upkeep. Oversee vendor contracts, monitor service delivery, and drive cost-effective outcomes through regular performance evaluations. Manage caf , pantry, and catering services, ensuring quality, hygiene, and timely inventory management. Ensure compliance with all relevant safety, health, and environmental regulations. Coordinate office events, conferences, and visitor management to foster an engaging and seamless workplace experience 5-8 years of proven experience in facility management or workplace operations. In-depth understanding of facility services, vendor coordination, and food & beverage operations. Strong communication, problem-solving, and crowd management skills. Familiarity with relevant compliance standards and safety regulations Bachelor s degree in Facility Management, Hospitality, or a related discipline

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