Product Manager 2

Overview

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

• The role requires strong awareness of backend technologies and familiarity with enterprise-grade platforms.
• Experience/ Aware of ECM systems (e.g., Alfresco) would be a significant advantage.
• The product is in a mature, retention-oriented phase, so understanding product lifecycle management and technical debt trade-offs is important.

• Proven experience and very well versed in agile delivery environments, using tools like Jira and Confluence.
• Ability to operate in globally distributed teams, with open and direct communication.
• Prior exposure to international customer-facing products is highly valued.
• Strong stakeholder alignment and ability to own feature delivery end-to-end in a scaled platform context.

• Assist with the creation of the platform product roadmap and aid in the prioritization of features that drive the most beneficial use of company resources
• Work with internal stakeholders in order to use industry data to quantify addressable market and product profitability; help prioritize and developer the platform product vision and roadmap.
• Assist in the management of prioritization of work across the program in line with the overall, current, and future priorities of the program and business plan.
• With oversight, contribute to the product lifecycle management of platform capabilities and features; use data to ensure that the appropriate investment is being made on the capabilities that best serve customers.
• Create and maintain supporting documentation that defines the business features and requirements; ensure appropriate platform feature backlog management and development progress against established timelines for content services roadmaps in partnership with technical peers.
• Assist in the communication delivery pertaining to the definition of a minimally viable product to the appropriate software architectural leads to execute product vision
• Ensure all initiatives moving through the solutions framework are ready for release and all departments are prepared. Coordinate with stakeholder teams within all departments to complete launch readiness activities in accordance with the company’s release cadence.
• Assist with ensuring the delivery of training programs to support the launch of products; evangelize new and existing capabilities with internal stakeholders.
• Participate in internal, industry, and customer events
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

• Bachelor's degree in Computer Science or related field and relevant work experience
• A candidate with experience managing complex backend systems or working on large-scale platforms.
• Comfortable navigating mature products where incremental improvements and integrations are the norm.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives.
• Prioritize and manage the product backlog, ensuring the development team delivers maximum value
• Experience making data driven decisions which have enabled high growth
• Experience in technology product management
• Experience in business and spend analytics
• Experience with product life cycle management from conception to launch
• Analytic and strategic thinking, solid decision making skills
• Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with a variety of cross-functional roles with executive presence.
• Collaboration skills, applied successfully within team as well as with all levels of employees in other areas
• Proficient in system analysis, procedure analysis and problem resolution
• Organizational skills, including demonstrated prioritization skills in a rapidly changing environment
• Ability to influence, motivate and mobilize team members and business partners
• Executive-level leadership and business acumen skills capable of engaging with various leadership levels.
• Passionate, competitive and intellectually curious
• Drive to learn and stay current professionally
• Strong knowledge of technology product management
• Demonstrated knowledge of the software development life cycle
• Up to 50% travel time required

Hyland’s Offering
We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

• Learning & Development- development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees.
• R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow.
• Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!
• Well-being- private medical healthcare, life insurance, gym reimbursement.
• Community Engagement– Volunteer time off (24h/year).
• Diversity & Inclusion– employee resource groups, inclusion benefits and policies
• Niceties & Events– snacks and beverages, employee referral program, birthday, baby gifts and employee programs