Skill required:
Procure to Pay - Accounts Payable Processing
Designation:
Procure to Pay Operations Analyst
Qualifications:
BCom
Years of Experience:
3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications.
What are we looking for?
- Required to report to office once a month (this may change based on Accenture’s and client requirement)
- Varied shift timings dependent on client location/requirements
- Extended working hours on periodic (Monthly) reporting days. oficiency Level Definition Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Client , customer or suppliers and return to Client/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Client guidelines. 1.2 Analyze claim and requests in accordance with Client written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Client guidelines “and in accordance with Client expert support matrix.
- Requests related to Contract management: manual creation, modification & deletion
- Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries
- Requests related to invoice inquiries which requires invoice investigations related to Ø Goods Receipt: review POs, evaluate, confirm delivery, post GR Ø 3WM discrepancies claims resolution Ø Blocked invoices reporting: follow up blocked items, resolved Ø Invoice rejections Ø Customer Invoice Support
- Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Client guidelines and inform all involved parties. 1.5 Respond to Customer and Client queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Cleint. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare minimal reports on issue logs prior to meetings to support scheduled client discussions. 4. Attend, participate and can minimally manage daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply with Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Provide minimal assistance to team inquiries or concerns. 7. Raise operational risk to Junior Lead.