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For Employers

Process Trainer

Shining Stars Institution & travels

1 - 5 years

4 - 5 Lacs

gurugram

Posted:5 days ago| Platform:

Apply

Skills Required

procees trainer bpo process training behavioural training tna soft skills training throughput tni training soft skills telecom ttt ecommerce ojt collections

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers

Greetings from Shining Stars ITPL

We are hiring for Process Trainer for Gurgaon location.

Job Title: Process Trainer [ Telecom & Collection ]

Requirement-

Salary / Budget:

Telecom - Up to 5.5 LPA

(Based on last drawn salary + hike as per company standards)
Collection fixed package: 4.3 LPA

(Based on last drawn salary + hike as per company standards)

Working Days:

Week Off:

Key Responsibilities

Conduct process training for new hires and existing employees in the e-commerce workflow.
Create and update training modules, SOPs, and assessments.
Monitor trainee performance and provide constructive feedback.
Identify training gaps and recommend process improvements.
Collaborate with quality and operations teams to ensure consistency in service delivery.
Maintain training reports, attendance, and evaluation trackers.

How to Apply

Interested candidates can share their resume at -

Vahida Khan 9956739953

Kaynat Khan 8957778258

Best Regards,

Vahida Khan

HR Executive

Shining stars ITPL

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