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Process Trainer

1 - 6 years

4 - 7 Lacs

Lucknow Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

process trainer TNA Throughput TNI OJT BPO Process Training Customer Service Customer Service Training Expression Blend Inbound Voice Support Product Training US Process Accent Training Bpo Training ecommerce Customer Care CSAT International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers, We are hiring experienced Process Trainers to join our dynamic team at Noida location. The ideal candidate should come with a strong background in BPO training and possess a deep understanding of training processes and metrics. Also, CANDIDATE SHOULD HAVE EXPOSURE INTO INTERNATIONAL PROCESS AS A TRAINER. Package- Up to 7LPA BOTH SIDES CABS 5 DAYS WORKING, 2 ROTATIONAL WEEK OFFS Roles and Responsibilities: Conduct Training Need Analysis (TNA) and Training Need Identification (TNI) Deliver effective On-the-Job Training (OJT) to new and existing team members Track and enhance Throughput and performance metrics of trainees Develop and implement effective training programs to support business needs Collaborate with operations and quality teams to ensure training effectiveness Maintain training reports and evaluate training outcomes Requirements: Minimum 1 year of experience as a Process Trainer in a BPO environment Need graduate candidates only! Ability to manage virtual training sessions effectively Ready to join immediately Interested candidates can share their updated resume over WhatsApp @9569902470 NOTE- WE ARE ALSO HIRING FOR LUCKNOW LOCATION FOR A PROCESS TRAINER ROLE PACKAGE UP TO 4LPA, INTERESTED CANDIDATES CAN CONNECT @9569902470 #bpo #processtrainer #ojt #tna #tni #customerservice #noidajobs #lateralhirings

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