125 Accent Training Jobs

Join our team at Calcutta Business School! We are currently looking for a skilled individual to contribute to our Business Communication and Interview Training programs. As a part of our team, you will specialize in Voice and Accent Training, Public Speaking, Interview Training, and Group Discussion sessions. To qualify for this position, you should hold a Masters degree with an excellent academic record. A minimum of 2 years teaching experience is required, with a preference for candidates holding a PhD. Individuals with a background from prestigious institutions like IIT and IIM are highly preferred. We are seeking candidates with a research-oriented mindset to enhance our training programs. This full-time position is based in Kolkata, India. If you meet the qualifications and are passionate about enhancing communication skills and interview techniques, we encourage you to apply via email at careers.sf.1920@gmail.com. Join us at Calcutta Business School and be a part of our dynamic team dedicated to fostering professional growth and development through effective communication and interview training.,

English spoken Trainer Location: Mohali Graduate 3 years exp. Salary: Up to 35K Fluency in English Day shift 6 Days working Call:8264807657 HR HARMANPREET KAUR

As a Call Quality Analyst & Accent Trainer, you will be responsible for ensuring excellence in customer service and operational efficiency within the organization. Your main tasks will include monitoring, evaluating, and providing feedback on customer interactions, particularly phone calls, to maintain high-quality standards and procedures. Additionally, you will assess and enhance employees" communication and accent skills to contribute to superior customer experiences and business success. Your key responsibilities will involve monitoring recorded or live customer interactions, focusing on phone calls, to assess service quality and compliance with established protocols. You will conduct detailed assessments of employees" accent and communication skills, identifying areas for improvement. Evaluating employee performance in critical areas like communication proficiency, product knowledge, script adherence, policy compliance, and issue resolution will be crucial. Utilizing quality monitoring tools and metrics for objective performance assessments and leading coaching sessions to address performance gaps will also be part of your role. Providing constructive feedback to employees, delivering training sessions on enhancing pronunciation, intonation, rhythm, and preparing comprehensive reports detailing quality assessment findings will be essential tasks. Furthermore, you will analyze data to identify patterns, root causes of quality issues, and areas for process optimization. Collaborating in the design and refinement of quality evaluation criteria to ensure alignment with business objectives and customer expectations is expected. Staying informed of industry best practices and emerging trends in quality assurance methodologies to continuously improve evaluation processes will also be necessary. The required skills for this role include a Bachelor's degree in Business Administration, Communications, or a related field (preferred), experience with accent reduction tools/software and online training platforms, proven experience in accent training, speech therapy, language instruction, or a related role, experience working with companies in Australia, the U.S., or the U.K., strong analytical skills, proficiency in data analysis tools and methodologies, ability to provide constructive feedback and coach individuals effectively, capability to work independently and collaboratively in a dynamic environment, commitment to maintaining confidentiality and ethical standards, flexibility to adapt to evolving priorities and business requirements, and certification in quality assurance or a related field is a plus. This position requires working 6 days per week, and the shift timings and salary will be discussed accordingly.,

Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.

Hi We are looking for Communication Trainer. As a Communication Trainer, you will play a pivotal role in developing and enhancing the communication skills of our customer service professionals. Your efforts will directly contribute to ensuring they deliver outstanding customer experiences. You will be responsible for designing and delivering engaging training programs focused on verbal and written communication, soft skills, and customer interaction best practices. Key Responsibilities: Design, develop, and deliver comprehensive communication training programs. Conduct engaging and interactive training sessions for new hires and existing employees. Assess communication proficiency and provide constructive feedback. Identify communication gaps and develop targeted interventions. Monitor and evaluate training effectiveness for continuous improvement. Collaborate with operations and quality assurance teams to align training with business objectives. Stay updated with industry best practices in communication training and customer service. Prepare and maintain training materials, reports, and documentation. Excellent verbal and written communication skills (essential). Prior experience in training or facilitation, preferably within the BPO or Customer Service domain. Strong interpersonal skills and the ability to build rapport with diverse groups. Exceptional presentation skills, delivering clear, concise, and engaging sessions. Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel). Ability to work independently and collaboratively in a fast-paced environment. Strong organizational and time management skills. An exciting opportunity to contribute to professional growth and development. A collaborative and supportive work environment. Opportunity for professional growth within a global company. Competitive salary package ranging up to 6.5 - 7 LPA for the Pan India location.

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Need to facilitate new hire classes and own the performance delivery for their respective batches. Customer: To be cross skilled in other LOBs of the business To support the business by maintaining suggested/ required login hours To deliver a 39-week induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0 -90 days period. To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material. To analyze the training needs, design and deliver appropriate programs and evaluate their success. Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients. To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrate Collaboration

Responsibilities: * Conduct accent workshops * Improve soft skills through training * Enhance English communication abilities * Train clients on voice and accents * Provide VNA coaching services Office cab/shuttle

tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID 25614073 Req ID IND00089 Job Type Full Time Job Location Bengaluru, Karnataka IN Job Summary: Trainer - Healthcare & Voice and Accent We are seeking an experienced Trainer with a specialization in healthcare processes and voice & accent training. The ideal candidate will have minimum 18-24 months of experience in developing and delivering training programs for professionals in the US healthcare domain, with a strong focus on voice and accent enhancement. This role requires excellent communication skills, the ability to design and implement effective training modules, and a passion for fostering professional growth. The candidate must be proactive, detail-oriented, and capable of delivering training aligned with organizational goals. Willingness to work night shifts is essential. In this role you will: Design and deliver training programs for voice, accent, and healthcare-related processes, tailored to meet the specific needs of the US healthcare system. Assess and analyze the training needs of new hires and existing employees to ensure effective knowledge transfer and skill enhancement. Coach employees on voice modulation, neutral accent, grammar, and effective communication techniques. Train employees on HIPAA compliance and healthcare-related guidelines to maintain regulatory standards. Conduct role-playing sessions, mock calls, and assessments to evaluate trainees readiness and identify areas for improvement. Provide constructive feedback and actionable recommendations to improve performance. Collaborate with stakeholders to update training materials, ensuring alignment with industry trends and organizational objectives. Maintain training records, performance metrics, and evaluation reports for all trainees. ehavior We are looking for someone who has: 3+ years of training experience, specifically in healthcare processes and voice & accent training. Strong expertise in outbound/inbound voice processes within the US healthcare sector. Excellent verbal and written communication skills, with an emphasis on grammar, pronunciation, and clarity. In-depth knowledge of medical terminologies, healthcare processes, and HIPAA regulations. Proven ability to design and implement effective training modules and conduct evaluations. Strong interpersonal skills, with the ability to motivate and mentor trainees. Proficiency in using CRM software, call center tools, and training platforms. Ability to work in a fast-paced environment and adapt to night shifts. --- Educational Qualification Bachelor s degree in any field (preferred: Communication, Healthcare Administration, or related fields). Why join our ResultsCX team? Employee Performance Incentives and Prizes Frequent Employee events, games, parties, and all-around fun in the workplace Healthcare Benefits Paid Training Opportunity to grow with ResultsCX if that s Your Greater About ResultCX: ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

Urgent Openings in Pune , Bangalore, Vizag & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Role & responsibilities The individual will be working with many teams and hence, the ability to work with others to achieve common goals will be a determiner of success in this role. The individual must possess the ability to manage conflicts effectively, manage trainees efficiently and lead by example. The individual is expected to be analytical in the approach to work as results will be directly linked with the quality of TNI/TNA that would have been done. Duties : Training, coaching, and mentoring of associates in need of comms. Skills improvement. Planning, design, and delivery of Training sessions, including Ad Hoc Training, for both new and existing team members. Monitor and review the progress of trainees through questionnaires and discussions with managers and ensure corrective action when needed. Ensure Training Quality through Service Level and Training evaluations/assessments. Communicate with diverse audiences (e.g., employees, management, other sites, etc.) to provide information and clarification regarding training programs, actions, policies, procedures and best practices. Conduct ongoing and thorough analysis of organizational, departmental, and individual training needs. Ensure that training solutions are designed in a logical, structured, and clear manner, reflective of learning objectives and suited to a variety of learning styles. Manage participation during training delivery to ensure maximum contribution - test for understanding, observe behaviour and alter delivery method if necessary. Keep self-updated on Learning & Development best Practices from the Industry. Must be willing to learn the process with a desire to coordinate with cross functions and drive results. Ability to work & communicate with people across organizational units and locations. Strong Team building skills. Preferred candidate profile : 1. Graduate in any discipline, no preference. 2.Intermediate/advanced proficiency in MS Excel, Word & PPT 3. Should have facilitated at least 25 batches or trained a minimum of 300 employees. 4.Must be certified on facilitation skills (either from the previous organization or an external training institute). Work Experience: Must have worked for a minimum of 2 years in the ITES sector. Must be well versed with the technicalities of the English Language (Spoken and Written both). Experience in working with online advertising at a media agency or a publisher is preferred . Experience in document and documentation management (SOP, Change Management, Version Control etc.) is preferred . Experience of working in a Contact Centre for Voice, Chat or email is preferred .

Trainer - Voice and Accent: Please enter job description Job Title: Trainer Voice and Accent Location: Chennai- AMBIT Experience: 5+ Years Industry Type: BPO / KPO Functional Area: Training & Development Employment Type: Full Time, Permanent Education: Any Graduate Job Description We are seeking a dynamic and experienced Voice and Accent Trainer to lead language and soft skills training initiatives across teams. The ideal candidate will be responsible for identifying skill gaps, designing impactful training programs, and aligning learning outcomes with business goals. Key Responsibilities Deliver Language, Voice & Accent, and Soft Skills training across teams. Design and implement training strategies based on performance gaps. Develop training content using Instructional Design principles. Conduct Train-the-Trainer programs and certify internal trainers. Use CEFR framework for hiring and assessment calibration. Lead transaction monitoring and feedback sessions. Customize training programs to meet client-specific needs. Research and integrate AI tools to enhance training effectiveness. Desired Candidate Profile 5+ years of total experience, with 34 years in managing training functions. Proven expertise in Language & Soft Skills training within BPO/KPO. Excellent verbal and written communication in English. Familiarity with US, UK, and Australian accents. Strong knowledge of phonetics, grammar, and Microsoft Excel. Exceptional presentation and analytical skills. Ability to work with and evaluate market tools for training enhancement. Perks and Benefits Competitive salary Opportunity to work with global clients Learning and development support Collaborative work culture

Role- Voice & Accent Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore, Mysore & Hyderabad WFO| Rotational shifts CTC - 9 LPA (62K in hand) Contact- 92143 34811

Job Summary: We are seeking a dynamic and experienced Deputy Manager to lead the Voice & Accent training initiatives for our international voice process. The ideal candidate will be responsible for enhancing communication skills, ensuring linguistic accuracy, and driving customer satisfaction through effective training programs. Key Responsibilities: Voice & Accent Training: Design and deliver comprehensive Voice & Accent training modules for new hires and existing employees. Conduct refresher sessions and calibration workshops to maintain communication standards. Evaluate trainees performance and provide constructive feedback. Process Improvement: Collaborate with operations and quality teams to identify communication gaps and training needs. Develop strategies to improve call quality and customer experience. Team Management: Mentor and guide trainers/voice Coaches to ensure consistent training/feedback delivery. Monitor training effectiveness and make data-driven improvements. Stakeholder Engagement: Liaise with clients and internal stakeholders to align training goals with business objectives. Participate in client calls and reviews to represent training outcomes. Reporting & Documentation: Maintain training records, performance reports, and feedback logs. Maintain audit records, trends and coaching records. Present training metrics and impact analysis to senior management. Required Skills & Qualifications: Bachelors degree in any discipline (preferably in English, Communication, or related fields). Minimum 7 years of experience in Voice & Accent training, with at least 2 years in a managerial or supervisory role. Strong command over English language, phonetics, and neutral accent. Excellent presentation, coaching, and interpersonal skills. Familiarity with international customer service standards and cultural nuances. Certification in Voice & Accent or related training programs is a plus. Preferred Attributes: Experience in BPO/KPO or international call center environments. Ability to work in a fast-paced, target-driven setting. Proficiency in training tools and LMS platforms.

Job Title: ENGLISH COMMUNICATION TRAINER Location: Chennai, WFO Job Type: Part-Time (9 am - 1 pm OR 2 pm - 6 pm) (Mon-Fri) Job Description: We are looking for a passionate, dynamic and experienced English Communication Trainer to help individuals enhance their spoken and written English skills. The ideal candidate will have excellent command over the language and a flair for teaching. Key Responsibilities: Conduct interactive training sessions on English grammar, vocabulary, and communication. Improve students spoken English, confidence, and presentation skills. Customize training based on learner needs and proficiency levels. Provide regular feedback and performance tracking. Requirements: Excellent verbal and written communication in English. Prior experience in training or teaching (preferred). Energetic, patient, and passionate about teaching.

Position: Executive V&A Trainer Department: Training Location: Ahmedabad, India Job Summary Conduct V&A training for the new hires, which includes accent neutralization, soft skills and American culture sensitization, and provide floor support. Role and Responsibilities : Train new hires on V&A, grammar, culture and customer service Conduct V&A training per specified training curriculum Facilitate transition of employees from training to move into the work environment Provide floor support through call monitoring, feedback and coaching to improve quality of delivery Actively work with the Service Delivery teams to better the quality of employees performance Conduct refreshers on V&A, customer service and related topics Conduct interviews on V&A to check suitability of trainable and non-trainable candidates Generate and maintain regular reports related to training Skill Requirements: Minimum 2 years of relevant experience Experience in handling new hire training classes independently Familiarity with accent neutralization, American accent training and customer service concepts Excellent verbal and written communication skills in English Good people handling skills, strong group communication and effective presentation skills Good understanding of Group Dynamics (diversity) Good customer service attitude Good team player Should be Adaptable is nature Good Learning Ability Analytical bend of mind Self-motivate Contact Details Jayasri. N || HR Executive - Talent Acquisition jayasri.n@medusind.com 9092896358

KGIS hires experienced trainers to join our team , preferable experience required in voice and accent to apply. Experience Required: Minimum 1 year Location: Coimbatore & Bangalore No of requirements : 2 Working Days : 5 days - If there is a business requirement should support on 6th day too Shift: Open for rotational shift timing Any 9 hours between 5.30 PM and 4.30 AM Immediate joiners / candidate who has the less notice period preferred Scope of work : Monitor live and recorded calls to assess communication effectiveness Conducting coaching sessions, monitoring interactions and implementing communication improvement strategies to enhance overall customer experience Provide immediate feedback on tone, clarity, confidence and engagement techniques Primary Skills : Communicate using a neutral accent and excellent command over the language Good knowledge of concepts of Voice & Accent Fair understanding of American Culture Should have experience taking calls-International Knowledge of call attributes/Call coaching and call monitoring Additional requirement: Should be flexible with rotational shifts Willingness to travel to Bangalore based on the business requirements Contact : Sowmiya.k@kgis.co / Call or Whats App at +91 7695952522

Responsibilities: * Design and deliver corporate training programs * Evaluate trainee performance and provide feedback * Collaborate with clients on customized solutions Health insurance Provident fund Annual bonus

Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Minimum Graduation Minimum 6 Months of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English, Soft Skills Training Hr Ramana : 9550760771

Role & responsibilities Training & Development Design and deliver engaging training sessions on communication, leadership, teamwork, emotional intelligence, and other soft skills. Curriculum & Content Creation Develop customized training materials, presentations, role-plays, and interactive exercises based on industry and organizational needs. Assessment & Feedback Evaluate trainees performance through assessments, role-plays, and real-time feedback to ensure skill improvement. Coaching & Mentoring – Provide one-on-one coaching and mentorship to help individuals enhance their interpersonal and professional skills. Continuous Improvement – Stay updated on soft skills trends, refine training methods, and measure training effectiveness through feedback and performance tracking. Preferred candidate profile Candidates should have hands on experience (1 to 3 years) in Corporate Soft Skill Training. Contact Details Interested candidate can email their resume to emmanuel.joachim@firstsource.com / Mobile No : 9791615499 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or emmanuel.joachim@firstsource.com email addresses.

We are looking for a dynamic and professional Communication Trainer to join our client team. Conduct communication training sessions for candidates at different experience levels. Send CV at (rathij91@gmail.com /HR Rathi - 9697818888 Required Candidate profile The ideal candidate should have a strong command of the English language and possess the skills to effectively train both freshers and experienced candidates.

Key Responsibilities: Deliver effective soft skills training to youth, focused on making them placement-ready Conduct sessions on communication skills, interview skills, workplace etiquette, teamwork, time management, and other professional skills Design engaging training content, modules, and activities tailored to different learning styles Motivate and mentor trainees to build confidence and improve overall personality development Conduct mock interviews, group discussions, and personal development workshops Track and evaluate training outcomes and provide regular feedback to learners Coordinate with the placement team to ensure training aligns with industry expectations Key Skills Required: Excellent verbal and written communication skills in English Strong facilitation and public speaking abilities Passion for teaching, mentoring, and empowering youth Ability to create a positive and inclusive learning environment Good organizational and time management skills

Educational Qualification : Diploma / Degree or higher qualification in any discipline Experience Requirements 1. 3-9 years of Total experience 2. At least 3 years experience as voice coach 3. Excellent command over spoken and written English 4. Should be able to handle Grammar, Soft skills, Accent Neutralization, C/Service & Business English 5. Must have a zeal and passion for training & excellent interpersonal skills 6. Exposure in an international corporate environment is a must 7. Ability to perform in adverse situations 8. Should be well versed in handling computers esp. Word, Excel and Power Point 9. Willing to work in shifts in 24X7 environment Role Responsibilities 1. Voice audits & feedback 2. Voice audit process documentation as per business requirements 3. New hire training for new engineers. Documentation should be available on Attendance and assessment scores 4. Refresher training for every engineer. 5. Email / Chat audits based on business requirements. 6. Work with service desk competency tower and implement best practices 7. Work with Delivery team and identify voice training needs 8. Training scheduling as per business requirements, training plan review and approval. 9. Continuous improvement in Voice competency at account level 10. Develop voice skills of engineers to meet customer requirements in 6 months from date of joining 11. Ensure engineers attendance for trainings as planned unless there is a crisis impacting contractual deliverables 12. Define / Revise weekly and daily report formats as per business requirements 13. Publish daily, weekly, monthly & quarterly reports 14. Ensure availability candidates for walkin interviews 15. Complete voice screening of candidates in 24 hours during weekdays unless candidates list is more than 10 profiles 16. New hires training on voice and soft skills 17. Provide Timelines for CSAT scores achievement and sustenance 18. Improve & sustain CSAT scores on voice competency as per targets & timelines agreed with delivery 19. Weekly reviews with delivery team, Monthly & Quarterly reviews with delivery and customer 20. Participate in DSAT RCA review calls if the DSAT is due to voice competency issue . Role & responsibilities Preferred candidate profile

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Prior IELTS training experience Excellent command of English language Strong communication and teaching skills IELTS/British Council/IDP certification (an advantage) Job Type: Part-time Schedule: Weekends Work Location: Remote Work from home Flexi working