Process Trainer

Job Title:

Department:

Location:

Experience Required:

Company:

About Paperchase Accountancy

Paperchase Accountancy is a global leader in providing specialized accounting, bookkeeping, and financial process services. We support international clients across diverse industries through robust processes, advanced tools, and high-quality service delivery.

Role Overview

Process Trainer

Key Responsibilities

• Conduct training sessions for new joiners on accounting processes, tools, and systems.
• Deliver refresher and upskilling training programs for existing employees.
• Develop training materials, SOPs, process documents, assessments, and knowledge aids.
• Ensure trainees fully understand end-to-end accounting workflows including AP, AR, reconciliations, bookkeeping, reporting, and compliance.
• Collaborate with operations leaders and quality teams to identify training needs and performance gaps.
• Monitor trainee performance and provide structured feedback, coaching, and support.
• Maintain training dashboards, attendance records, and evaluation reports.
• Support process transitions, updates, and implementation of new tools or systems.
• Ensure all training content aligns with company standards and client requirements.

Required Skills & Qualifications

• Bachelor’s degree in Accounting, Finance, Commerce, or a related field.
• 1–6 years of experience as a Trainer or Process Trainer, preferably in an accounting or finance process environment.
• Strong knowledge of accounting fundamentals and practical experience with accounting tools (QuickBooks, Xero, Sage, NetSuite, or similar).
• Excellent communication and presentation skills.
• Ability to simplify complex concepts and train diverse groups effectively.
• Strong documentation, instructional design, and process-mapping skills.
• Proficient in MS Office (Excel, PowerPoint, Word).
• Attention to detail with strong analytical and problem-solving abilities.

Preferred Attributes

• Experience in BPO/KPO accounting processes or financial operations.
• Exposure to US/UK accounting practices (preferred but not mandatory).
• Ability to adapt training styles to suit different learner groups.

Why Join Paperchase Accountancy?

• Opportunity to work in a fast-growing global accounting environment.
• Structured learning and development programs.
• Collaborative culture focused on continuous improvement and innovation.
• Clear career growth pathways in training, quality, and operations.