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5.0 - 8.0 years
9 - 10 Lacs
Viluppuram
Work from Office
The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans, Jewel Loans, Business loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager is responsible for managing the portfolio of Tractor Loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of Tractor loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/flows/NPA buckets for Tractor loans. Adhere to calling norm targets for Tractor loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.
Posted 3 days ago
3.0 - 8.0 years
6 - 7 Lacs
Musahri
Work from Office
The Portfolio Manager for Auto Products (Used Car & New Car) is responsible for managing the portfolio of auto loans, ensuring NPA resolution, and achieving collection targets. This role involves handling the Risk - 60 portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of auto loan products including Used Car and New Car loans. Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for X & 30 buckets for auto loan products. Adhere to calling norm targets for auto loan products. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.
Posted 3 days ago
0.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As a Consultant, you will be responsible for end-to-end coordination and tracking of mentor-mentee engagements, supporting documentation, feedback analysis, and continuous process improvement. This role is ideal for a detail-oriented, self-driven individual looking to make an impact through program execution and stakeholder support. Key Responsibilities Post-Session Feedback - Reach out to mentors and mentees after every session (1:1, AMA, expert talk, jury). - Collect session ratings and qualitative feedback; escalate negative or urgent concerns. - Compile and share structured feedback insights with the internal Resource Network team. Tracking Connections & Mentor Profiles - Monitor pending mentor-mentee engagements; ensure timely follow-ups and closures. - Follow up with mentors on incomplete profiles; update internal records accordingly. - Share weekly status updates on pending connections and blockers. Documentation & Reporting - Maintain detailed records of mentor sessions: dates, participants, outcomes. - Upload session notes or transcripts to shared folders where applicable. - Prepare monthly summaries: number of sessions held, engagement trends, and areas for improvement. Stakeholder Coordination - Act as the first point of contact for mentor-mentee coordination queries. - Escalate platform-related issues (eg, login errors) to the tech team promptly. - Maintain clear, professional communication with mentors, mentees, and team members. Process Improvement - Contribute to refining SOPs, templates, and feedback collection formats. - Identify gaps and propose improvements to optimize coordination workflows. Team Collaboration - Participate in weekly sync-ups with the Resource Network team. - Assist with onboarding and re-onboarding of mentors (profile review, background checks, orientation). - Support special projects such as bootcamps, jury panels, and offline events. Qualifications & Skills Education: - Bachelor\u2019s degree in Business, HR, Communications, or a related field. Experience: - 0 to 3 years of experience in program coordination, stakeholder management, or similar roles. - Strong freshers with demonstrated initiative (eg, campus leadership, startups) are welcome. Key Skills: - Excellent communication and interpersonal skills - Strong organizational and time-management skills - Proficiency with Google Workspace (Sheets, Docs, Drive, Calendar) - Familiarity with feedback tools, CRMs, or mentorship platforms is a plus - Working knowledge of Canva or similar tools preferred - Ability to multitask and thrive in a fast-paced, mission-driven environment Preferred Background: - Exposure to startup ecosystems, accelerators, or incubators - Understanding of mentor-mentee engagement workflows - Experience with survey design and analysis Key Deliverables (First 3 Months) - Documented SOPs for feedback collection and reporting - Updated mentor-mentee engagement tracker with 3 months\u2019 history - Monthly MBR decks with status, feedback summaries, and engagement insights - Feedback survey form for all mentor sessions
Posted 3 days ago
3.0 - 6.0 years
11 - 12 Lacs
Gurugram
Work from Office
The Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with Federal Reserve requirements for American Express Company and its subsidiaries. We perform independent processes to prepare, review and analyze financial information with a key focus on control and compliance and addressing new Federal Reserve requirements, including new reports. We work extensively with our own market financial controllers, subject matter experts, General Counsel s Office, treasury, technology partners, and external regulators. The team is committed to talent development, work / life balance, and timely recognition of team members. This role may be subject to additional background verification checks. Purpose of the Role These quarterly/monthly filings report certain financial and non-financial information in accordance with the applicable Federal Reserve and other authoritative guidance at both the Consolidated American Express Co. and at the subsidiary legal entity levels. Responsibilities- This position will be a part of the Financial Reporting Cluster. It will primarily support the External Reporting function and will be part of Regulatory Reporting team. The job would entail the following activities: Understand regulatory reporting requirements and apply/implement the same to the reports. Preparing the regulatory filing and supporting documentation/schedules. Ensuring report compliance with Federal Reserve and other regulatory reporting requirements, the Company s internal review procedures and all other applicable policies and procedures. Understand RRD platform, architecture and the report logics build to maintain and run automated reports. The individual will be exposed to American Express systems & processes and will work with several internal & external groups outside of Controllership/ Finance (including senior leaders of the Company) during the course of these filings. Coordinating with various Subject Matter Experts and Global Reporting leaders. Responsible for leading critical business initiatives and other initiatives identified by leadership to transform current processes. Ensure defined controls are operating as expected and identify any gaps in controls Ability to manage competing priorities with eye for details Special projects as needed, including enhancing policies and procedures around the regulatory reporting process. Supporting projects to transform the preparation of regulatory reports, including automation and simplifications. Supporting the Managers and Director in responding to inquiries of (i) Federal Reserve; (ii) GCO; and (iii) other regulatory related inquiries. Supporting the Managers and Director in implementation of analytical and reporting processes, procedures and systems using the Company s control framework. This role may be subject to additional background verification checks. Shift timings- 11:00AM to 7:30PM Critical Factors to Success Should have problem solving, planning and analytical skills to facilitate and focus on continuous improvement and innovation. Project management skills and experience will be distinct advantage. Should have strong results orientation, project management, collaboration, and co-ordination abilities. Should be self-driven, self-motivated and have eye for detail. Follow the established controls and checks to ensure integrity of the information collected including documenting process/entity specific knowledge. Collaborate with multiple partners across Controllership, Business Unit and other organizations to source information and deliver on customer expectations. Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings. Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world s best customer experiences every day Experience US GAAP knowledge & experience Regulatory/ external reporting or public accounting experience is preferable Academic Background At least 3+ years experience in Accounting/Reporting Chartered Accountant/CPA preferred Prior experience with U.S. regulatory/SEC reporting or public accounting a plus. Functional Skills/Capabilities: Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc Reporting and analysis experience will be an advantage. Familiarity with US GAAP and financial accounting experience is preferred. Self-driven, team player, have analytical skills and inclination for process improvement. For an internal candidate, knowledge of company policies, businesses, finance processes and systems is desirable Understanding of financial domain and AXP systems Technical Skills Able to understand and enhance the control environment around the filings. Strong analytical and problem-solving skills. Quick learner. Must be proficient in MS Applications such as Excel, PowerPoint, and Word. Knowledge of Platforms Oracle, Essbase, RRD architecture Behavioral areas Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 3 days ago
1.0 - 5.0 years
7 - 11 Lacs
Gurugram
Work from Office
The Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with Federal Reserve requirements for American Express Company and its subsidiaries. We perform independent processes to prepare, review and analyze financial information with a key focus on control and compliance and addressing new Federal Reserve requirements, including new reports. We work extensively with our own market financial controllers, subject matter experts, General Counsel s Office, treasury, technology partners, and external regulators. The team is committed to talent development, work / life balance, and timely recognition of team members. This role may be subject to additional background verification checks. Responsibilities: The job would entail the following activities: Performing evaluation of Control and Compliance under Regulatory Reporting team and Participate in streamlining the controls Assist in standardization of the overall documentation for reporting interpretations will be part of Regulatory Reporting team. Participate in Project Fast Forward, Bank Category Change Readiness from Category IV to Category III/II bank. Engage with multiple stakeholders to understanding/interpret and implement bank category changes Coordinate in implementing the change on automated platform R2CE (Regulatory Reporting Calculation Engine) Participate in senior leadership progress updates Preparation of Bank Holding Company regulatory filings pertaining to Liquidity reporting (FR2052a) to the United States Federal Reserve Bank of New York (Federal Reserve) and other regulators and support the Liquidity reporting process overall The incumbent will have the opportunity to gain a rewarding experience in the highly visible and critical area of regulatory reporting for American Express. The individual will be exposed to American Express systems & processes and will work with several internal & external groups outside of Controllership/Finance (including senior leaders of the Company) during the course of these filings. This is a unique opportunity to lead end to end preparation and filing of the FRB reports for the company. Ensuring report compliance with Federal Reserve and other regulatory reporting requirements, the Company s internal review procedures and all other applicable policies and procedures. Supporting projects to transform the preparation of regulatory reports, including automation and simplification. Supporting the Managers and Director in responding to inquiries of (i) Federal Reserve; (ii) GCO; and (iii) other regulatory related inquiries. Supporting the Managers and Director in implementation of analytical and reporting processes, procedures and systems using the Company s control framework. Purpose of the Role These quarterly/monthly filings report certain financial and non-financial information in accordance with the applicable Federal Reserve and other authoritative guidance at both the Consolidated American Express Co. and at the subsidiary legal entity levels. Visit http: / / www.federalreservegov / reportforms / default.com for more information on these filings. Critical Factors to Success Treasury function s accounting understanding, and systems knowledge. Experience of interpreting and documenting Liquidity Reporting Management (LRM) rules and FED instructions AXPs treasury operations and process flow knowledge Should have problem solving, planning and analytical skills to facilitate and focus on continuous improvement and innovation. Project management skills and experience will be distinct advantage. Should have strong results orientation, project management, collaboration, and co-ordination abilities. Should be selfdriven, self-motivated and have eye for detail. Follow the established controls and checks to ensure integrity of the information collected including documenting process/entity specific knowledge. Collaborate with multiple partners across Controllership, Business Unit and other organizations to source information and deliver on customer expectations. Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings. Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world s best customer experiences every day Past Experience US Regulatory Reporting/External Reporting experience Exposure in Liquidity reporting, NSFR or LCR and other Treasury functions will be preferred US GAAP knowledge & experience Academic Background At least 3+ years experience in Accounting/Reporting Chartered Accountant/CPA preferred Prior experience with Liquidity reporting, LCR/NSFR is a plus. Functional Skills/Capabilities: Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc. Reporting and analysis experience, familiarity with US GAAP and financial accounting experience Self-driven, team player, have analytical skills and inclination for process improvement. Technical Skills Able to understand and enhance the control environment around the filings. Strong analytical and problem-solving skills. Quick learner. Must be proficient in MS Applications such as Excel, PowerPoint, and Word. Knowledge of Platforms Oracle, Essbase, R2CE architecture We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 3 days ago
7.0 - 10.0 years
6 - 7 Lacs
Bengaluru
Work from Office
The Advertising Services team is looking to hire a manager for AI based automation, to lead and develop the existing capability with the right skills and talent, and develop an automation roadmap aligned to the digital transformation journey for Advertising Services. This is an exciting opportunity to join an area which touches every aspect of Amazon s wide range of businesses. This role reports will be part of the Process Improvement and Engineering (PIE) team and provide leadership, vision, and solutions to build and drive the execution of the process automation roadmap. It requires a balance of strategy, deep technology acumen, execution, and bringing together the business and technology perspectives to build rapid delivery of automations. The role focuses on long-term business technology objectives and targeted business outcomes by clarifying automation technology capabilities, assessing and mitigating security risks and ensuring platform scalability. To be successful in this role, a candidate should be able to thrive in a dynamic and fast-paced environment, be we'll versed in identifying opportunities for operational efficiencies and managing tools/systems for use in the creative marketing and advertising operations space. They should have experience in building and leading an automations engineering team, with deep knowledge of Amazon Bedrock AI services, industry knowledge of AI development, and a passion for learning/maintaining current knowledge in Gen AI. They should be able to function/organization to develop process automation roadmap to simplify and improve the process efficiencies and effectiveness. The candidate will manage global projects with multiple deliverables in a timely fashion and ensure all deadlines are met across teams and key stakeholders. They will demonstrate strong ownership and bias for action, remain proactive with strategic solutions, collaborate across internal teams and stakeholders, and maintain clear and concise communication across all levels of leadership. An ideal candidate will have superior verbal and written communication skills, experience educating technical and non-technical stakeholders and working across multiple teams and regions, be able to independently manage programs and create tactical plans from ambiguous challenges, and know how to escalate in a solutions-oriented manner. Provide technical leadership related to using GenAI to enable automated advertising campaign setup and management capabilities Learn and stay current with technical developments in the field of AI and in particular Amazon AI services, share and teach team members on this tech Lead a team of highly talented It App Dev & Sys Dev engineers responsible for managing all aspects of mission-critical systems Partner with business stakeholder and product managers around GenAI capability communication/articulation, translate technical jargon and methodologies to business absorb able language Review and approve engineering design and perform code reviews Research and drive new and innovative AI/ML approaches Enforce a high bar for operational excellence of the teams services Recruit high performing team members, and provide them mentorship and coaching Establish team mechanisms for project planning, product development, engineering excellence, operational excellence (dev ops), and team building mechanisms. A successful candidate will be a hands-on manager with an established background in developing and operating platforms and services, developing and hiring extraordinary talent, have strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment. A day in the life Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality Drive incident management to resolve outages and communicate with a global audience and participate in calls resolving outage Develop and maintain a culture of innovation and operational efficiency on the team Manage the design and development of new solutions to support internal teams, including code reviews, testing, deployment and post-launch monitoring Mentoring and retaining engineers, and keeping up with the high Amazon bar. This leader will be responsible for continuing to build an extremely high caliber team. Experience with Gen AI services, frameworks, and server side automation implementations. Exposure to LLM constraints, pitfalls, and implementation patterns. 7-10+ years of leadership experience in managing large a team of engineers who automate processes Experience with one or more RPA technologies (eg: Automation Anywhere, Blue Prism, UiPath, Amazon Q, Amazon Diamond Toolkit framework) and ability to integrate to in-house platforms. Strong consulting mindset working with Sr Managers, Directors and ability to build, lead and guide technical and business teams. Collaborative conflict resolution experience and ability to navigate the complex business environment to drive decisions Demonstrated leadership experience in hiring, leading, motivating, and developing teams. Should have managed a team at least for 3-5 years Experience in Software development, Java, .Net, Work fusion Platform, and AI/ML masters degree in Data Science, Computer Science/ Engineering or in a related field. 10+ years of leadership experience in managing engineering teams and RPA (robotic process automation) automation initiatives Experience working in a fast paced environment similar to a high tech start-up with responsibility for leading direct reports and influencing teams. Experience leading 2 or more RPA technologies Experience as a TPM (technical program manager) with a focus in AI based implementations, partnering with other RPA groups, architects, and engineers to design and build enterprise-ready RPA solutions and ability to integrate to in-house platforms. Lean Six Sigma Certification. masters degree in Data Science, Computer Science/ Engineering Experience managing projects across multiple countries/time zones
Posted 3 days ago
2.0 - 3.0 years
3 - 4 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Factory Operations: Establishing and implementation of all standard food safety parameters mandated by the internal quality policy company and regulatory authorities. Manage product quality during entire process flow, verify that all process control parameters are being followe'd and always documented. Inspect products and follow process from beginning to end to ensure all products met safe quality food standards. Enforce all company GMPs policies and procedures. Support the on-time release of finished products and raw materials and provide compliance guidance during regulatory inspections and corporate audits. Evaluate and approve raw materials and finished products, ensuring organizational and industrial guidelines and specifications we're followe'd. Maintain a culture of continuous improvement by identifying process improvement opportunities and work with the Quality Team to implement change. Will assist in conducting internal audits and manage audits by third-party inspectors. Will assist in data analysis and preparing reports on food quality status to relay to top management. Monitoring of all record keeping and retrieval of all records - tests, inspections, QC logs as per requirement. Managing quality executives/ trainees/ interns of the respective location. Customer complaint handling: Will assist cs team in review and respond to customer complaints and feed back to respective departments Will be in charge of doing RCA & corrective action for the quality complaints for respected geos, record keeping. Hub and Retail shop Operations: hub inspection/audit and carry out routine inspection/audit of the all the hubs/retail shop in the city. Will assist/conduct regular scheduled training for hub/retail shop staffs. Procurement Operations: documentation of all the suppliers and scheduling and conducting vendor audits. documentation of supplier performance evaluation. Will assist/conduct regular scheduled vendor improvement training for the approved suppliers Will assist in the implementation of food safety standards, quality programmes as mandated by the internal quality policy of the company and regulatory authorities with the supplier Laboratory: Will assist in the monitoring the microbiology laboratory and chemical tests to ensure all the tests are being done according to internal laid manual and required FSSAI and / or other applicable standards. Other Requirements: Work in shifts along with some travel required with occasional outstation travel for partner institution research programmes/ training field staff/ QA implementation/Vendor improvement program at different location or training purposes. Fieldtrip/Travel for the purpose of internal audits and supplier audit. Should be conversant in computer skills and Good English Language skills. Any other duties or deputation to meet the overall food safety and quality assurance objectives of the company.
Posted 3 days ago
5.0 - 9.0 years
12 - 16 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Xometry is seeking a highly analytical and data-driven Supply Chain Manager to join our expanding team. This role will be crucial in optimizing our supply chain operations, from quoting, ordering, sourcing and shipping. This role will develop appropriate forecasts, establish a results oriented Sales and Operations process with metrics and establish reporting. The ideal candidate will possess a strong background in forecasting, advanced Excel modeling skills, and a proven ability to analyze large datasets to inform strategic decisions. The candidate should also be a self-starter and be able to influence senior management and guide both strategy and day-to-day execution. Functional responsibilities Responsibilities: Demand Forecasting & Planning: Develop and implement robust demand forecasting models using historical data, market trends, and statistical analysis. Collaborate with sales and marketing teams to align forecasts with business objectives. Monitor forecast accuracy and implement corrective actions to minimize deviations. Data Analysis & Reporting: Extract, analyze, and interpret large datasets from various sources to identify trends and insights. Develop and maintain comprehensive supply chain reports and dashboards. Utilize advanced Excel functions (eg, pivot tables, VLOOKUP, macros) to create dynamic reports and models. Present key findings to stakeholders. Supplier Relationship Management: Evaluate supplier performance and identify opportunities for improvement. Negotiate contracts and manage supplier relationships to ensure competitive pricing and reliable delivery. Develop and maintain supplier scorecards to track performance metrics. Logistics & Distribution: Optimize logistics and distribution processes to ensure timely and cost-effective delivery of goods. Monitor transportation costs and identify opportunities for savings. Coordinate with logistics providers to ensure efficient shipment tracking and delivery. Process Improvement: Identify and implement process improvements to enhance supply chain efficiency and effectiveness. Utilize data analysis to identify bottlenecks and areas for optimization. Document and standardize supply chain processes. Inventory Management & Optimization: Analyze inventory levels and implement strategies to optimize stock levels, minimize holding costs, and prevent stockouts. Develop and maintain inventory control policies and procedures. Utilize advanced Excel modeling to simulate inventory scenarios and assess impact of changes. Requirements for applicants Qualifications: Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum 5+ years of experience in supply chain management, with a strong focus on forecasting and data analysis. Proven expertise in advanced Excel modeling and data manipulation. Strong analytical and problem-solving skills. Experience working with large datasets and utilizing statistical analysis. Excellent communication and presentation skills. Ability to work independently and as part of a team. Experience with ERP systems and supply chain management software. Preferred Skills: Experience with SQL or other database query languages. Knowledge of statistical modeling and forecasting techniques. Experience in the manufacturing industry. Experience with supply chain optimization tools. Experience in the Indian manufacturing and logistics environment. Personal qualities Language skills English C1
Posted 3 days ago
3.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Provide support for Global Safety literature screening activities for both ICSR and signal detection purposes in accordance with their procedures and regulatory requirements. Ensure timely production of key deliverables including but not limited to: Screen and review literature search results (articles/abstracts/citations) for purposes of ICSR identification Triage literature search results for potential articles of interest with relevant safety information concerning both GSK marketed and GSK products in development, for signal detection/periodic reporting purposes using defined algorithms and criteria Demonstrate GSK values Be proficient in search strategy activities for literature surveillance. Demonstrate expertise in quality checks for literature articles triaged by junior team. Develop and share pharmacovigilance and literature surveillance knowledge and experience with team Recognize potential issues, collaborate with team to resolve. Identify or participate in continuous process improvement activities related to area of responsibility or as requested We are looking for professionals with these required skills to achieve our goals: Pharmaceutical industry experience (eg, drug safety (desired), regulatory, clinical development, medical affairs) Working knowledge of key pharmacovigilance regulations and methodologies Good English language skills - written and verbal particularly in scientific/medical terminology Ability to evaluate data and draw conclusions with appropriate guidance from senior team members or manager Good attention to detail. Service-oriented attitude and ability to be a team player and interact effectively with all levels of personnel in an interdisciplinary and matrix environment. Computer proficiency, IT skills, the expertise and ability to work with web-based applications Good level of flexibility and ability to prioritize work Good/Highly developed interpersonal, presentation and communication skills Preferred Qualifications: bachelors Degree - Life sciences, Pharmacy, Medical or pharmacology degrees Preferred: masters degree or higher in Health Sciences. Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and we'll-being Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness
Posted 3 days ago
2.0 - 7.0 years
5 - 12 Lacs
Lucknow
Work from Office
Now Hiring Senior Quality Manager | Lucknow (Non-Technical, BPO) Location : Lucknow Role : Senior Quality Manager Operations (Non-Technical) Shifts : Rotational Salary : Competitive Best in Industry Company : Renowned BPO Organization Eligibility Criteria: Minimum 1 year experience as a Senior Quality Manager / Quality Lead (on paper is mandatory) BPO experience is a must (Voice/Chat – Non-Technical) Should have managed a Quality team independently Proven experience in Process Improvements and driving KPIs Must have excellent spoken and written English Strictly Non-Technical background candidates only Key Responsibilities: Lead and manage the Quality Assurance team for non-technical BPO operations Monitor and improve quality metrics like CSAT, QA scores, and compliance Conduct regular audit reviews , identify gaps, and implement action plans Collaborate with Operations and Training teams to improve agent performance Drive process improvements using quality tools Coach and mentor Quality Analysts to maintain high performance standards Prepare and share weekly/monthly quality dashboards with leadership Ensure adherence to client SLAs and compliance policies If you're a quality-driven leader from the BPO world and based in Lucknow – apply immediately by contacting us on 8657002723
Posted 3 days ago
4.0 - 6.0 years
20 - 25 Lacs
Noida
Work from Office
We are looking for an individual with analytical mindset for Reporting and Analytics role in the Advisor Business Development Group (ABDG). To be a strong candidate for this role, candidate should possess strong quantitative, analytical, programming, communication, and problem-solving skills. Candidate should be collaborative, trustworthy, receptive to feedback, and eager to learn. Role will require strong knowledge of Python, SQL and Data Lake. The candidate will be required to spend majority of time on reporting, ad-hoc analytics and automation. Key Responsibilities Working with ABDG internal teams and business leaders to define and document business requirements Translating business requirements into analytical solutions Translate analytic output into understandable and actionable business knowledge Perform and deliver on complex ad-hoc business analysis requests Understand the business processes and the interdependencies of various systems. Process multiple reports within defined turnaround time (TAT) and perform quality checks to ensure high accuracy Maintain existing scripts & incorporate changes whenever required. Maintain documentation of all processes/reports being created. Working with ABDG internal teams and business leaders to define and document business requirements Translating business requirements into analytical solutions Translate analytic output into understandable and actionable business knowledge Perform and deliver on complex ad-hoc business analysis requests Conduct A/B Test analysis, Sales funnel analysis whenever required. Solve complex problems; takes a new perspective using existing solutions Works independently; receives minimal guidance Contribute to process improvement efforts Required Qualifications Bachelor s degree in technology, computer science or Data Analytics Strong academic background with good analytical and problem-solving skills. 4-6 years of experience in reporting & Analytics. Strong knowledge of Python programming Strong knowledge of RDBMS, SQL and ability to connect to a variety of data sources. Advanced skills in writing complex queries, developing reports and automation of report distribution. Experience documenting business and technical processes. Self-motivated, ability to work independently and in a team environment. Thought leader to strategize and lead the change and the new initiatives for the global teams High sense of urgency and ability to adapt to a changing environment. Strong oral and written communication skills. Preferred Qualifications Knowledge of AWS/ Power BI/ Quick Sight will be plus (2:00p-10:30p) Data
Posted 3 days ago
6.0 - 12.0 years
14 - 19 Lacs
Hyderabad
Work from Office
Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers. bms. com/working-with-us . Overview: As part of BMS Procurement Professional Services ("PS") team, the Consulting category addresses strategy, implementation and operations services procured to support BMS enterprise, business and operational priorities. The Consulting Services category, with critical and confidential matters and senior stakeholders (including BMS CEO and Leadership Team), require strong dedicated and talented Business Partnering & Strategy ( BP&S ) and Sourcing execution teams to build trust, relationships and support Procurement and business objectives to drive value. Projects in this category require Procurement expertise to address sourcing and contracting requirements, engagement with senior business, finance, and procurement leaders, cross functional collaboration, strategic and innovative client-centric sourcing solutions. In addition, this role will be critical in supporting Consulting governance processes, as well as key financial planning, analysis and reporting processes. This role will multi-task across a portfolio of projects spanning contracting, sourcing, financial analytics and governance, business partnering, and supplier relationship management within the Consulting category remit. This role will be key to shaping and enhancing the Consulting Lighthouse Governance process at Bristol Myers Squibb and contributing to our Pipeline objective to e nable the acceleration and sustainability of our pipeline, portfolio & priorities, ensuring optimized internal and external partner experience and connecting busin ess leaders, strategic suppliers, finance and procurement teams to deliver seamless operation of Consulting Lighthouse governance processes. Key Responsibilities: Collaborate with BP&S Category leads, business, finance and supplier partners to ensure successful Consulting Services category governance, compliance, financial planning, reporting, and data analytics. Project manage the end-to-end Consulting Services Lighthouse governance and compliance processes from intake through successful sourcing execution, inclusive of: Intake management, triage, tracking and prioritization Spend and budget review and alignment Requirements review Initial review to facilitate sourcing, contracting and negotiation alignment Category taxonomy identification and selection for accurate categorization and reporting of Consulting Services engagements Stakeholder management and provision of guidance on required Consulting governance, workflow and approval processes. Assistance in navigating required processes Systems entry and coordination (Lighthouse Sharepoint, SpendHQ Intake, Icertis Contract Management, Procurement Navigator and Oro) Provide inputs to support category analyses, budget and financial tracking and reporting, and alignment with Finance partners and Leadership Team members Provide recommendations for process and reporting enhancements and simplification, including ongoing collaboration with BMS Business Insights and Analytics team to deliver such enhancements in partnership Coordination, tracking and reporting on spend vs. centralized, business and specified budgets Alignment with Purchase Order (PO) coordinators to ensure accuracy (Category and Financial specifics) Support the development and preparation of executive summaries required to obtain leadership approval of proposed Consulting Services engagements, including: Business requirements review Contract / Services assessment and classification Historical consulting transaction reviews Budget review and alignment Executive level summary of contract highlights, risks, benefits, financials, supplier justification and other salient points for leadership attention Support end-to-end implementation of Sourcing and Contracting Strategy, including identification of optimal application of procurement approaches, and contribute to Consulting category strategy development. Ability to manage a large book of work across multiple individuals, teams, geographies. Must be able to bring organization and transparency in a fast-paced environment. Support and provide guidance to the BMS Agile Sourcing execution team in their preparation and solicitation of competitive bids, quotations, and proposals; where necessary, advise on the evaluation of competitive offerings and subsequent negotiations and contracting. Provide insights from internal and market analytics to influence the development of strategic category plans; partner with category leaders and business partners on plan development, including building plans for Consulting sub-categories. Build understanding of BMS s global, end-to- end value chain as it relates to categories in focus. Lead Book of Work review meetings to track and prioritize the Consulting Services project portfolio, align on timelines, assist in removing barriers to execution, and support escalations, as needed. Guide and support extended team members with successful project planning and execution in support of organizational objectives and sourcing strategies. Act as an escalation point for Enabling Services Agile Sourcing team supporting contracting, sourcing, and data analytics initiatives. Including assistance in proper scoping of needs/requests that are submitted from business stakeholders. Oversee the development and execution of sourcing events and proposals with pertinent specifications, terms, and conditions. Support supplier management tasks for select categories and suppliers. Analyze contracts to generate insights for category leads and leadership, empowering Consulting Lighthouse governance and Supplier Relationship Management efforts. Support appropriate audit or audit readiness. As required for function and categories assigned, support the design and development of procurement compliance programs, including category-specific risk management efforts. Support implementing and managing the small business and disadvantaged suppliers search and development programs. Work with assigned strategic suppliers to collect, store, analyze and manage monthly Supplier project portfolio reports and incorporate into necessary category and supply strategies and associated presentations and reports. Provide recommendations to BP&S category leads for supplier and process optimization. Support Consulting Services category continuous improvement initiatives. Champion process improvements, recommending new ways of working to improve processes and embed new systems Lead or participate in organizational cross-functional development such as process improvement, capabilities development efforts, continuous innovation programs Qualifications & Experience Minimum Requirements B. S. /B. A. (Business, Science or Engineering) is desirable; advanced education (e. g. , JD, MBA, MS) preferred. Minimum of 8 years work experience with at least 5 years in procurement categories including but not limited to IT, Consulting Services, Financial Services, Corporate Services, HR Services etc. Strong contracting acumen with experience in negotiating complex contracts including but not limited to Master Services Agreements. Strong understanding of the supplier & services sourcing process with experience in RFx development and execution. Strong understanding of data analytics, category management, project, and performance management Expertise in procurement processes, technology, and systems (such as Ariba, SAP, Icertis), contract and supplier analysis and management, financial analysis, market analysis, supplier diversity, strategic planning, and integrated supply chain. Demonstrated ability to partner with and manage internal stakeholders up to some senior leaders within a highly matrixed organization, working across cross-functional, cross-organizational teams. Strong project management and executive communication skills Proficiency in English If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms. com . Visit careers. bms. com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers. bms. com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Posted 3 days ago
1.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Strong background of Swift Payments, FD, MT 103 & 202 and Middle East banking experience are preference Strong background of Trade finance Operations Middle East banking experience are preference Sound knowledge of ICC, URR, SWIFT, FSK. Trade Payments, Export Import Payment Sound knowledge of international payments routing Work with the line manager in introducing strong tools/processes to identify/ease operational risks attached to the unit. Pursue opportunities for enhancing operational efficiencies along with adequate monitoring Ensure excellent housekeeping standards at all times Managing the Team with Zero Ops Loss; NIL near miss / income leakage event SLA adherence, Adherence to TAT standards as agreed with business. Achieve the SLA targets. Nil unauthorized breaches in Policy/regulatory requirements and SOPs. Satisfactory rating in all audits Nil breaches in housekeeping (reconciliations, tracers, incoming swift messages etc.). No. of PI (process improvement Qualifications Graduation
Posted 3 days ago
4.0 - 9.0 years
12 - 17 Lacs
Kolkata
Work from Office
Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for Manager, Cloud Services. The Manager Cloud Services is responsible for leading a team that is administers and manages management of customer solutions within the Companys cloud environment. The Manager Cloud Services will lead the direction of the team to expected KPIs to ensure timely engagements to the ticketing process. What you will be doing Define key performance indicators, goals, and team direction to provide the best support to the customers solution in the cloud environment Evaluate metrics of the cloud service desk team progress to set team direction for the purpose of supporting and enhancing the cloud customer experience Ensures business continuity and support for customers in the cloud environment Ensure cloud service resources are working within appropriate guidelines following compliance standards Contribute to and manage to approved budget Collaborate with team members and cross departmental stakeholders in creation and coordination of mutual goals Manage and lead the direction of executing department benchmarks, protocols, and objectives. Assess employee and team performance against established quality metrics; track team performance against established metrics and hold direct reports accountable for meeting defined performance standards; provide feedback to employees Perform all Human Resources-related managerial functions and responsibilities associated with hiring, compensation management, employment relations, and termination of employees Develop team members; coach employees through their personal growth in functional expertise, communication skills, and ability to effectively interact with clients and peers. Assist with identifying and developing future leaders. Operate as a thought leader among the team; contribute significantly to the overall growth and quality of the department Serve as an escalation point for issues; provide guidance, resolve issues as necessary, and remove obstacles for team Execute on the teams strategy and ensure team projects are completed within scope, time, cost, and quality Evaluate, define and maintain the process and procedures used by team; Identify opportunities for process improvement and greater efficiency, and serve as an advocate for change What will make you successful Bachelors degree or equivalent experience 4+ years experience in support and People Management. 4 year degree in an IT related field, or 8-10 years experience in an IT related position Strong knowledge and experience in ITIL and ITSM Frameworks Superior Problem solving, critical thinking, and analytical skills Superior collaboration skills, applied successfully within a team as well as other areas Superior attention to detail Superior interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Superior Leadership, sound judgement, and business acumen skills Superior oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Superior organizational, multi-tasking, and time management skills Superior facilitation and project management skills Superior customer service orientation Self-motivated with follow through and attention to detail Superior ability to handle sensitive information with discretion and tact Superior ability to establish rapport and gain the trust of others; effective at gaining consensus Able to thrive in a fast paced, deadline driven environment Ability to coach, mentor and provide feedback to team members in a timely manner Superior ability to develop, use, and deliver engaging, informative, and compelling presentation methodologies Sharp, fast learner with technology curiosity and aptitude Superior experience with Microsoft Operating systems and products Proficiency with Microsoft Outlook or equivalent email and calendar software Superior business and technology acumen Up to 10% travel time required Hyland s Offering We re proud of our culture and take employee engagement seriously. By listening to employees feedback, we re able to provide meaningful benefits and programs to our workforce. Learning & Development- development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees R&D focus cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow Work-life balance culture flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs Community Engagement Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs Diversity & Inclusion employee resource groups, inclusion benefits and policies Niceties & Events quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Posted 3 days ago
1.0 - 6.0 years
16 - 17 Lacs
Gurugram
Work from Office
Role Purpose The Analyst will be responsible for collecting, processing, and delivering high-quality data insights related to IHG, peer, and industry datasets. The role will support decision-making through the maintenance and enhancement of competitive intelligence (CI) dashboards, ensuring seamless collaboration with benchmarking and data delivery teams Key Responsibilities & Data Collection & Analysis: Gather, process, and validate datasets from IHG, industry sources, and peer benchmarks to facilitate reporting requirements. Dashboard Management: Maintain and update CI dashboards, including Development (signings, openings, PL health), RevPAR dashboards (weekly tracker, IR deliverables, mega template), and Peer Packs, ensuring accuracy and accessibility. Stakeholder Collaboration: Foster strong relationships with benchmarking and data delivery teams to streamline data reporting and insights generation. Process Improvement: Identify opportunities for enhancing data processing methodologies and automation, contributing to the continuous advancement of analytics capabilities. Key Skills & Experiences Education 1+ years experience of using data to drive evidence based decision making. MATHS/STATS degree - DESIRABLE Technical Skills and Knowledge TABLEAU - Create, update, maintain and new dashboards. EXCEL - Advanced level - vlookup, pivots, macros etc. Role Purpose The Analyst will be responsible for collecting, processing, and delivering high-quality data insights related to IHG, peer, and industry datasets. The role will support decision-making through the maintenance and enhancement of competitive intelligence (CI) dashboards, ensuring seamless collaboration with benchmarking and data delivery teams Key Responsibilities & Data Collection & Analysis: Gather, process, and validate datasets from IHG, industry sources, and peer benchmarks to facilitate reporting requirements. Dashboard Management: Maintain and update CI dashboards, including Development (signings, openings, PL health), RevPAR dashboards (weekly tracker, IR deliverables, mega template), and Peer Packs, ensuring accuracy and accessibility. Stakeholder Collaboration: Foster strong relationships with benchmarking and data delivery teams to streamline data reporting and insights generation. Process Improvement: Identify opportunities for enhancing data processing methodologies and automation, contributing to the continuous advancement of analytics capabilities. Key Skills & Experiences Education 1+ years experience of using data to drive evidence based decision making. MATHS/STATS degree - DESIRABLE Technical Skills and Knowledge TABLEAU - Create, update, maintain and new dashboards. EXCEL - Advanced level - vlookup, pivots, macros etc.
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
Jaipur
Work from Office
At Amazon, were working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are seeking an Operations Manager for our Transportation team. In this role, you will be responsible for setting up sortation centers in the region which includes identifying & setting up sites to ensure expansion & growth in the region. We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. You need not meet every single expectation listed below on your Day 1. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of Learn and be curious , we would like to talk to you. Well-rounded leadership capabilities and people management skills. Ability to adapt to evolving situations Ability to work in ambiguous situations. Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business. Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Defining, building and responsible for the execution of transportation processes, right from Fulfillment centers to sortation hubs and further to the last mile Delivery center network. Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity. Ensure enough bandwidth in these sites for peak time volume management. Conduct the performance appraisals of team members and mentor them for handling efficient operations. Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve the performance. A day in the life Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc. Support the site lead during daily operations, WBRs, MBRs and peak preparedness. Additionally, lead site operations in the absence of Site Lead (SL) & Change Ops Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement. Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience. Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with central ACES team. Additionally, liaise with other SLs/Regional leaders, central teams to benchmark best practices that can be deployed on the floor. 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience
Posted 3 days ago
2.0 - 5.0 years
9 - 13 Lacs
Vadodara
Work from Office
Internal Job Title: Assistant Engineering Manager Business: Lucy Electric Manufacturing & Technologies India Pvt Ltd Location: Halol, Vadodara, Gujarat Job Reference No: 3977 Job Purpose The main purpose of the role is to play key role in Current and Contract Engineering team This will include guiding team for detailed design & Contract engineering of MV/LV Products, identify the development needs, Co-ordination with project manager for contracts timeline and budget The job holder will bring his professional expertise and knowledge in all aspects of MV / LV Switchgear, manufacturing processes, working with Sales, Manufacturing, and team coordination Key Accountabilities: Prepare a contract execution plan and guide the team in monitoring and in executing of activities of each contract within specified timeline Co-ordinate with project manager & sales team to maintain the timeline & risks of the execution Ensure the design team follow the processes developed by Lucy engineering team Prepare & Check drawings, bill of material as per Lucy PLM & CAD system guidelines Track the design errors and target to achieve first time right by suggesting the improvement Keep track of cost while reviewing customized solution Guide team to Explore and evaluate alternate solutions, alternate manufacturing processes to achieve optimum solutions Plan and supervise the prototype building to follow the internal/external testing schedules Coordinate and witness internal/external testing as required, both in India and abroad Review the schematics & wiring and release in the system Track the errors and plan to reduce Ensuring Preparation and maintenance of required data for product configuration for contract work and customization, validate logic and testing the functionality of Configurator and training of Sales team Complete technical reviews in the system within the standard timeline Maintain all contract / technical review files pertaining to contract / technical review information for the allocated contract / technical review Provide information for Management Reports on monthly basis Mentor and help team maintain the level of competencies needed for present and future projects Identify skill gaps and work with management to fill those Job Context The position is responsible for planning, monitoring, executing all allocated contracts and other related activities which are defined through configurator / work scope Working as a key member of the team, this position is also expected to achieve, improve, and optimize the allocated activities as per schedule, costs and expected quality standards The position is also responsible for coordinating the required internal and external communication, design reviews, ensuring use of configurator tools to achieve the desired outcomes, improve processes and efficiency and update project configurations This position is also expected to help the team improvement in skills and competencies Qualification, Experience & Skills Bachelor of Engineering in Electrical / Mechanical with MV/LV switchgear background Minimum Experience: 9 to 12 years of experience Job-Specific Skills: Understanding of Customer requirements, Specifications and tender requirement understanding of switchgear products & its applications, Cost analysis, Manufacturing processes, Interpretation of switchgear product standards and associated testing Behavioural Competencies: Positive attitude, Develop and maintain effective relationship with internal & external stakeholders, good communication skills Does this sound interestingWe would love to hear from you Our application process in quick and easy Apply today!
Posted 3 days ago
3.0 - 7.0 years
11 - 15 Lacs
Mumbai
Work from Office
Job Title: Business Finance, Analyst Location: Mumbai, India Role Description Within Business Finance, we have Revenue Control & Financial Control functions. For each product / business line the Revenue control & Financial control responsibilities are segregated & well defined. As a Business Finance personnel, the core responsibilities is to ensure accurate reporting of periodic P&L, Risk and BS on the basis of sound business/ product understanding along with strong accounting & system knowhow. Your key responsibilities Responsible for the accurate and timely production of daily T+1 P&L production, attribution and analysis. Providing daily commentary and variance investigation to Front Office traders and Finance managers Break investigation and resolution: Model vs Actual(Ledger) Cash, FO/MO system vs trade docs etc Market Conformity Check exceptions resolution Balance sheet substantiation, i.e. obtaining requisite supports for GL accounts in line with MRP policy; FX Balance review Production of various MIS reports for the above businesses within agreed timelines Performs month end close activities- SAP journals, reconciliations, balance sheet substantiations and reporting Performs QA function for processes within their teams remit and regularly assesses the effectiveness of the checks Engages with CTB/SME ( Change the Bank / Subject Matter Expert) in order to deliver change First level of escalation for team issues and for stakeholder escalation Manages the resolution of product reconciliation break/exception items in a timely manner Process standardization across business Provides summary of KRI's for their business area and remediation plans where SLA's are being missed and/or where issues exist Responsible for ensuring that KOPs are reviewed for relevance and effectiveness on a timely basis Interaction with global stakeholders & auditors. Your skills and experience An experience of 5-7 years in the core accounting function of an organisation would be an advantage. Strong understanding of financial market products such as Loans, Equities & OTC. Adaptable and culturally aware. Experience of working in a global environment preferable. Ensure team work culture is practiced. Ability to learn quickly. Ability to communicate effectively (oral & written) & strong interpersonal skills. Strong analytical and quantitative skills. Well organized & able to clearly present results of work. Essentials Competent use of MS-Office specifically Excel and Access. Working with multiple data sources and having confidence in figures and presentation. Accuracy-driven and able to self review reports and other deliverables effectively. Be comfortable & willing to drive process improvement. Be able to constructively challenge. Be inquisitive. Knowledge of SAP and programming skills helpful but not required. SAP need to be learned quickly though. Should be diligent, thorough, shows initiative and is proactive. Proven ability to own and develop successful relationships with RPL, Operations and CSR Excellent team worker, able to work in virtual global teams and in a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Flexibility regarding problem solving. Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the GBS offering Strong interpersonal/good negotiations skills are required, in parts leadership
Posted 3 days ago
4.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. Job Description - Grade Specific Role Overview:Provides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterManages relationships with StakeholdersUnderstands P2P processes Has knowledge about cross-functional workMonitors process adherence across work perimeter and escalates as needed Coordinates/supports junior professionals in process adherence and problem solvingIdentifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the functionAccountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionResponsive to local Stakeholders in solving day-to-day activitiesProvides subject matter expertise as needed by other team membersSupports junior professionals in day-to-day activities Helps the team to achieve common goalsActs to overall procurement policies and processesContinually strives to simplify, standardize and improve processes Continually seeks out ways to improve Client satisfactionProactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team membersSupports transformation projects activites
Posted 3 days ago
2.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Assistant Officer - Quality Assurance Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Assistant Officer - Quality Assurance Tata Consumer Products Limited Assistant Officer - Quality Assurance Reporting To What are the Key Deliverables in this role Financial Outcomes Cost of poor quality & wastage reduction : Develop evaluation metrics and tracking cost of poor quality across 3P manufacturing units. Take proactive measures to reduce FG rejections and product recalls. Customer Service Customer/Consumer Complaints : Monitor customer and consumer complaints regularly. Contact the customer to understand the complaint in detail and provide clarification regarding the process, product, and nature of the issue. For genuine complaints, prepare a detailed root cause analysis along with a mitigation plan. Internal Processes Q&FS Score, Analytical Compliance of Product & Packaging to FSSAI standard, GMP : Planning and testing of plant internal sample at external lab and review RFT on Monthly basis and Necessary Continuous Improvement Plan to Failures (if any), Monitor the Variance between Internal & External Testing results. Implement ISO 22000 /FSMS at 3P manufacturing facility and sustain. Drive Good Manufacturing Practices (GMPs) at all Plants. Driving FSSC and developing systems to meet export country requirements (FDA) in 3P units based on business requirements. Conducting process capability study and other process improvement activities using TQM tools. Innovation and Learning Lead and inspire the team of plant quality team by identifying the gaps and define the strategy for capability interventions at the plant level. Implement KAIZEN and continuous process improvements at the units. Develop specialized training initiatives and offer resources that improve employees abilities in continuous improvement practices, data analysis, and creative problem-solving methods.
Posted 3 days ago
4.0 - 6.0 years
6 - 9 Lacs
Pune
Work from Office
Job Description Mission for this role: IntegriChain is seeking a detail-oriented and collaborative data steward with strong communication skills for our Patient Data Stewardship team. The team works as subject matter experts in the rapidly developing patient data analytics space. Working on this team, candidates would develop and then leverage their knowledge to support pharmaceutical manufacturers by investigating and resolving data issues that obstruct or obscure the patient journey. They would also be contributing to the continued development of the team s processes and tools, making use of new resources and techniques as they become available and areas for growth are identified. This role requires an investigative mind, strong communication skills, and high attention to detail, as well as the ability to recognize and advance opportunities for improvement in existing processes. In addition, ideal candidates will be comfortable working with cross-functional stakeholders, external stakeholders, and specialty pharmacies to both support and improve existing programs. Duties: Monitor, investigate, remediate data incidents to ensure they are resolved appropriately and within the specified SLA Conduct patient matching activities, utilizing tokenized data and patient journey analysis Communicate with manufacturers, specialty pharmacies, and internal teams to resolve issues Record issues and manage ongoing initiatives via JIRA and other ticketing tools Access, manipulate, and analyze data using SQL, MS Excel, and Python Assist in the development of process enhancements and streamlining of existing processes Collaborate effectively with the other Patient Stewards to maintain a healthy team environment and advance both short and long-term projects. Qualifications Qualifications and Competencies 3+ years of experience using SQL and Excel required, Python preferred, Power BI, command prompt helpful Strong verbal and written profe
Posted 3 days ago
1.0 - 3.0 years
3 Lacs
Chennai
Work from Office
What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI
Posted 3 days ago
0.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
The Amazon Selling Partner Developer Services team is hiring for an experienced Risk Specialist to ensure Developers are in compliance with our policies. As a Risk Specialist you ll be responsible for investigating Developers to ensure compliance with program policies, communicate directly with Developers to remediate violations and own all enforcement actions when necessary. Additionally, you ll provide feedback on abuse detection and surface risk trends you ve identify to enhance abuse detection and policy compliance. This position will be responsible for efficiently managing their investigations, communication with internal and external stakeholders as well as making enforcement decisions. You ll play an integral role strengthen our abuse processes and systems across a global team. Efficiently complete SP-API abuse investigations Communicate effectively with internal and external stakeholders Manage process improvement projects Develop and continuously improve SP-API risk investigation program with collective feedback from cross-functional stakeholders Experience performing risk investigations Experience in communicating with customers and external stakeholders Basic technical understanding of APIs Experience with SQL and Excel Prior Program Management experience Experience using data to drive key business decisions
Posted 3 days ago
0.0 - 6.0 years
2 - 3 Lacs
Jalandhar, Ludhiana, Patiala
Work from Office
Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partnersyou ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal). Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal). Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications
Posted 3 days ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
The Digi-Flex program aims to deliver the highest content quality experience for digital content across the globe, in multiple languages. We believe high-quality content and service will help us win the trust and loyalty of customers in Germanspeaking markets. As part of the Digi-Flex org supporting IMDbs global content operations, this role focuses on enriching IMDbs German entertainment database. Under general supervision, responsibilities include researching and sourcing entertainment industry content from German trusted sources, studios, and official movie sites; adding and updating German movie/TV show information on IMDb pages; verifying and maintaining data accuracy across various entertainment metadata following IMDbs editorial guidelines. The ideal candidate will contribute to comprehensive coverage of German entertainment industry events and news while ensuring IMDbs German catalog maintains high-quality, accurate, and up-to-date information. The associate will be required to use various tools and systems to perform the above tasks and capture data on a daily basis to meet the team/individual productivity and quality goals. The tasks will primarily be repetitive in nature and will require the individual to make judgment-based decisions by referring to guidelines provided in the SOP. The individual will also need to identify and report any process/tool related issues, if and when they arise. Graduate in any stream. Strong written and verbal communication. DE Language expertise. Language level requirements B2 level DE. Ability to work independently or as part of a team, and should be flexible to work on multiple processes. Always look out for continuous process improvement opportunities in tasks they perform and should be able to drive these initiatives with support from their manager. Analytical and Logical Reasoning Skills. To be able to handle subjective decision making with high level of attention to detail, and not be totally dependent on only SOP/standard operating procedure guidelines. Passion for English/Indian/DE language movies with an interest to keep themselves updated on current entertainment news and industry trends. Willingness to review explicit adult content (violence, nudity, strong language etc.) to ensure the content is in compliance with internal policy guidelines. Willingness to work weekends and in shifts. Working knowledge of computers and basic MS office skills. Familiarity with IMDb
Posted 3 days ago
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