Respond to functional queries and workaround for production bugs. Perform a root cause analysis for application issues and deploy the fix for the tickets reported by the customer. Collaborate with other product teams/stakeholders to ensure timely resolution of customer issues. Assist in application configuration to ensure various components are communicating with one another. Lead customer discussions around status updates, functional training, and application workshops. Strict adherence to the established SLA and the SOP. Resolve high-priority Application Support Tickets. Work in close collaboration with Product Management and Product Engineering teams to cater to the technical needs of end users/customers. Any new process or change to an existing process to be documented and/or creating new SOPs. Perform impact analysis and manual testing. Ensure change management processes are compliant with audit requirements. Ticketing customer issues and tracking them to closure. Complying with additional customer-specific controls, where relevant. Improving processes by ensuring operating procedures are up-to-date and relevant. Enhance application quality by identifying and recommending areas for improvement. Qualifications Familiarity with SQL querying and MS SQL Server Management Studio Knowledge of SQL stored procedures, functions, and triggers in MSSQL. Be able to understand technical specs and data model

Job Description What this role entails: Develops detailed IT project charters, plans, schedules, estimates, resource plans, risk/issue registers, status reports and other project management artifacts for assigned project(s). Forges positive relationships with peers and leadership, and inspires influences others using referential authority Uses knowledge of Project Management best practices to drive projects to successful completion Appropriately and consistently assesses, documents and addresses risk and change on assigned projects Recommends and oversees process improvements Understands stakeholder audience and ensures appropriate levels of communication, involvement, and contribution Assists in enforcement of project deadlines and schedules Actively advocates for the best interests of the project goals Understands the necessity of project management standards and applies them consistently Handles multiple competing priorities appropriately Communicates effectively and regularly with project team and stakeholders, including management and executive leadership Qualifications What you ll bring to the table: 5+ years experience as a project manager, managing medium to large scale software development projects in a matrixed organization Ability to interact

Job Description Execute a data quality testing framework to validate data at various stages of the processing lifecycle Hands-on with test preparation and execution in the Agile and DevOps environment Become familiar with Integrichain s products, data sets, and processing pipelines. Coordinate with subject matter experts to develop, maintain, and validate test scenarios. Meet with internal stakeholders to review current testing approaches and provide feedback on ways to improve / extend / automate. Preparation, review and update of test cases and relevant test data consistent with system requirements including functional, integration regression. Analyze, debug, and document quality issues. Record and report test status at the respective stages Be proactive and follow the Shift-left testing approach in identifying the issues early and following-up on them efficiently. Support quality assurance initiatives and help institutionalize best practices. Maximize the opportunity to excel in an open and recognized work culture. Be a problem solver and a team player to make a bigger contribution to the achievements Professional Approach Ready to work in flexible working hours as per the requirement Good communication skills (written, verbal, listening, and articulation) Ability to work as an Individual Contributor as well as in a team environment and success with meeting deadlines under pressure Qualifications Min. 3+ years of hands-on with QA Test Automation Experience with data manipulation and analysis in Python; testing experience in Python a plus Hands on Experience of Python with Allure reporting for

Job Description Core Skills Data Integration (ETL) Experts Expertise in Datawarehouse Development and Concepts Dimension/Fact Type 1/Type 2 SCD Data Mart Updates Conformed Dimensions via MDM Integration Experience with ETL Tools like DBT, Python, SSIS or PowerCenter Strong SQL Skills Snowflake Experience preferred DBT Experience Preferred Experience with Life Science/Healthcare Data Roles and Responsibilities Develop scalable, reliable, and efficient data pipelines using dbt, Python, or other ELT tools Implement and maintain scalable data orchestration and transformation, ensuring data accuracy, consistency, and timeliness Collaborate with cross-functional teams to understand data requirements and translate them into technical solutions Work closely with data analysts and data scientists to provide them with clean and structured datasets for analysis and modeling Build scalable, complex DBT models Design and build scalable data orchestration and transformation Qualifications Preferred Qualifications Bachelors degree in Computer Science or Engineering, or related field 5+ years experience in data engineering field, with deep SQL knowledge <

Job Description Mission: To ensure that the quality of IntegriChain s data elements are maintained to the highest standard for our customers, and in instances where these quality standards cannot be met, both internal and external stakeholders should be engaged to seek resolution. Duties: Monitor/support/resolve open issues to ensure that they are addressed within a defined time frame Monitor and resolve issues related to ETL data pipelines in Snowflake and MySQL databases Analysis of data and identification of data quality issues Ad hoc data investigations/data support activities upon customer request. Resolution of weekly assigned data issues. Communication with data providers and customers regarding new or open issues. Issue submission/queue management within Jira. Provide cross-functional support to Customer Operations and Data Pipeline teams. Follow and maintain the documentation surrounding IntegriChain s quality practices at their specified frequency. Lead training sessions for development of new Data Analysts. Organization/Execution/Status Communication of Data Factory initiatives/projects Participation in cross functional IntegriChain project teams and progress reporting to Data Factory stakeholders. Facilitation/support of a productive and communicative team environment. Assist Data Operations management in projects and day-to-day activities. Outcomes: Define a tailored development plan with feedback and manager approval within 90 days of hire. The laid out criteria will then be used to assess growth against that plan in the following quarters of the first year of hire. Successfully execute operational tasks related to IntegriChain s data. Qualifications Preferred Qualifications Flexible and Adaptable to feedback. Excellent verbal and written communication skills Experience using intermediate to advanced SQL

Your mission at IntegriChain: The mission of this role is to help grow and evolve the IntegriChain product set via leading product development efforts at IntegriChain, ensuring overall client satisfaction. What this role entails: Responsible for facilitating daily scrum, sprint planning, sprint demo, grooming/brainstorming sessions, and retrospective meetings Assessing the Scrum Maturity of the team(s) and the organization and coaching the team(s) to higher levels of maturity, at a pace that is sustainable and comfortable for the team/organization. Schedule and work with all the stakeholders to complete the Release planning for various products at a time Ensure a good working relationship between the stakeholders: engineering team, product owners, implementation team, as well as with the bigger ecosystem Support the team members to adhere to the standard processes and deliver quality product releases with eminent collaboration Be delivery focused - always be aware of the expectations and challenges, suggesting creative solutions in handling the change Supporting the Product Owner and Product Manager, especially on grooming and maintaining the product backlog What success looks like in this role: Develops positive relationships with team members and leadership, and proactively works with all to clear blockers and minimize team interruptions Understands and tracks team interdependencies, raising issues as soon as identified Evaluates Agile practice within team(s) while simultaneously ensuring consistent and predictable quality delivery Qualifications What you ll bring to the table: CSM or CSM, equivalent Scrum Master certification required 0-3+ years experience as a Scrum Master working with software product develo

Job Description Responsibilities Responsible for building and maintaining stable products with latest tech-stack, frameworks and following Agile and DevOps ways-of-working Accountable for delivering quality solutions to the problems without compromising on the planned deadlines. Comfortable leading a team of developers. Opportunity to transform by redesigning and enhancing applications to latest technologies Maximize the opportunity to excel in an open and recognizing work culture. Be a problem solver, leader, and a team player to make a bigger contribution to the achievements. Play a part in every aspect of the software development lifecycle, including software design, development, testing, reviewing, and deployment Open to learn from each other in the team and each experience day-to-day Professional Approach Ready to work in flexible working hours as per the need Good communication skills (written, verbal, listening, and articulation) Qualifications Requirements BE/BTech/MCA/MCS from a reputed institute Have at least 2+ years of experience with two or more development languages. Experience working o

Job Description Position Details: Efficiently oversee CLD Claims for external clients, ensuring files are downloaded through automation, verifying successful uploads, and promptly communicating the status of each request. Thoroughly examine diverse Excel and text files to address any error handling requirements in CLD uploads. Possess a proficient understanding of multiple portals, adeptly navigating their functionalities, and assisting colleagues in retrieving essential data. Effectively communicate any concerns within the business process, ensuring seamless execution from initiation to completion. Collaborate with cross-functional teams to streamline CLD claims processes and implement improvements for enhanced efficiency. Stay updated on best practices related to CLD claims management, actively seeking opportunities to enhance internal processes. Contribute to a positive work environment, fostering teamwork, and actively participating in team meetings and initiatives. Resolve the errors based on a defined set of rules and perform corrections where required. Meeting contractual deadlines. Managing workload to accommodate more challenging timelines. Ensuring customer compliance with contract terms. Also, there could be inconsistencies in information from different sources. Working with unconventional customer data formats. Working with a whole new contracting system that was recently launched in the market. Relies on instructions and pre-established guidelines to perform the functions of the job. Monitors and reviews data from the system. Reconcile, track, and troubleshoot requested vs actual data received/validated. Analyze errors and troubleshoot solutions. Job Profile: Resolve the errors based on a defined set of rules and perform corrections where required. Meeting contractual deadlines. Managing workload to accommodate more challenging timelines. Ensuring customer compliance with contract terms. Also, there could be inconsistencies in information from different sources. Working with unconventional customer data formats. Working with a whole new contracting system that was recently launched in the market. Relies on instructions and pre-established guidelines to perform the functions of the job. Monitors and reviews data from the system. Reconcile, track, and troubleshoot requested vs actual data received/validated. Analyze errors and troubleshoot solutions. Qualifications Any graduate (with preference for backgrounds in business, finance, accounting, or information management preferred) Exceptional attention to detail and strong organizational skills. Excellent communi

Job Description Core Skills Data Integration (ETL) Experts Expertise in Datawarehouse Development and Concepts Dimension/Fact Type 1/Type 2 SCD Data Mart Updates Conformed Dimensions via MDM Integration Experience with ETL Tools like DBT, Python, SSIS or PowerCenter Strong SQL Skills Snowflake Experience preferred DBT Experience Preferred Experience with Life Science/Healthcare Data Roles and Responsibilities Lead a project team of 3-5 Data Engineers to design and deliver data pipelines Develop scalable, reliable, and efficient data pipelines using dbt, Python, or other ELT tools Implement and maintain scalable data orchestration and transformation, ensuring data accuracy, consistency, and timeliness Collaborate with cross-functional teams to understand data requirements and translate them into technical solutions Work closely with data analysts and data scientists to provide them with clean and structured datasets for analysis and modeling Build scalable, complex DBT models Design and build scalable data orchestration and transformation Qualifications Preferred Qualifications Bachelors degree in Computer Science or Engineering, or related field 7+ years experience in data engineering field, with deep SQL knowledge 5+ years

Job Description Job Profile Process claims and Resubmissions: The analyst analyzes and validates all lines for assigned customer accounts. The analyst is responsible for identifying the root cause of issues with discrepancies and taking corrective action to eliminate future occurrences and reduce the outstanding wholesaler chargeback deduction balance. The analyst is responsible for researching chargeback rejections due to invalid data. The incumbent works with wholesalers and internal contract/membership groups to resolve issues for problematic chargebacks including errors associated with pricing, membership, eligibility, dating, and claims data. The analyst will also perform ad hoc reports and projects as required. Performs Daily and Monthly Reconciliations To, ensure completeness The analyst will perform a daily and monthly reconciliation of inbound chargebacks to the EDI 844 transmission. The analyst also performs a daily reconciliation of outbound chargebacks to the EDI 849 transmission. Interact with Internal and External Customers: The Chargeback analyst responds to wholesaler inquiries. as well as works with the Contracted Entities to resolve pricing or membership questions and discrepancies. The analyst also works cross-functionally as required to research and resolve issues. Qualifications Skills Set Ensures on time and high-quality delivery of assigned claims/contracts Creates/Distributes supporting documentation to clients/states/customers Crea

Job Description Responsibilities Understanding the Automation Frameworks and start building scripts with minimal guidance at the earliest. Hands-on with test preparation, scripting, and execution in the Agile and DevOps environment Coordinate with relevant stakeholders to ensure business requirement completeness Develop test scripts and test data to ensure business functionality is thoroughly tested within the sprint Ensure maximum feasible automation coverage after each sprint. Preparation, scripting, review and update of test cases and relevant test data consistent with system requirements including functional, integration & regression Be proactive and follow Shift-left testing approach in identifying the issues early and following up on them efficiently Support quality assurance initiatives and help institutionalize best practices Opportunity to transform by redesigning and enhancing applications to latest technologies Maximize the opportunity to excel in an open and recognizing work culture. Be a problem solver and a team player to make a bigger contribution to the achievements. Open to learn from each other in the team and each experience day-to-day Qualifications BE/BTech/MCA/MCS from a reputed institute 3 years of relevant experience required Strong experience in QA Test UI and API Automation with Selenium web-driver (v3+) and Request/RestAssured,

Job Description Analysis and Solution Definition Gather Business Requirements, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis. Work closely with process owners and end users to map required business processes and translate them into system data specifications and configurations for system implementation and usage. Provide application training to the user community where needed. Thorough knowledge of product implementation life cycle Project Execution/Implementation Develop project plans for system enhancements that meet business requirements. Provide timely and accurate status updates to all levels of management from both business and technical teams. Assist in system configurations and understand data needs for a successful implementation Take input from supervisor and appropriately and accurately applies comments/feedback. Understand the necessity of project standards and applies them consistently. Develop internal and external meeting objectives and agendas. Prioritize multiple tasks effectively. Understand the components of running a successful project. Technical Recommendation and Testing Assist end users with conducting conference room pilots and testing solutions. Assist the user community with validation and troubleshooting system issues (e.g., configuration issues). This includes utilizing SQL for diagnosis. Understand technical design specifications. Define test conditions/scenarios. Develop accurate and complete test plans. Conduct functional testing according to plan. Identify and document system deficiencies and recommends solutions. Qualifications 4-6 years of experience as a Business Analyst or similar role supporting business applications and processes. Basic SQL, troubleshooting, and data analysis skills. BE, MBA or any relevant

Job Description The Software Engineer will be an integral member of Integrichain C&P Savior s team. The successful candidate will be responsible for providing application support and resolving issues related to our enterprise-level applications. This role involves collaborating with cross-functional teams, troubleshooting technical problems, and ensuring the optimal performance of critical applications. Responsibilities Design, develop, and maintain software application fixes and solutions within Savior s team, ensuring the optimal performance of critical applications. Write clean, scalable, and efficient code. Collaborate with cross-functional teams to understand project requirements and specifications. Implement software solutions using programming languages such as, Python, Flask, Angular, PostgreSQL, SQLAlchemy and Angular. Conduct unit testing and debugging to ensure software functionality. Collaborate with Quality Assurance teams to identify and fix software defects. Create and maintain technical documentation for software projects. Document code changes, enhancements, and new features. Use version control systems (Git) to manage and track code changes. Participate in code reviews to ensure code quality, consistency, and best practices. Work as part of an agile development team to deliver software increments. Open to learn from each other in the team and each day-to-day experience. Professional Approach Ready to work in flexible working hours as per the need Good communication skills (written, verbal, listening, and articulation) Qualifications Requirements Bachelor s degree in computer science, Software Engineering, or a related field. Proven experience as a Software Engineer or in a similar rol

Job Description What this role entails: Document detailed requirements solution design as elicited by the user community, technical team and other product management stakeholders Analyze and consult on feature, enhancements or other requests Interprets requirements and translates into detailed process or technical needs for consumption of the agile team Participate and consult on Story creation Assist with the creation and maintenance of release notes Domain and or application expert Convert a high-level product description into project deliverables and requirements Assist with bug triage and tracking What you ll need to thrive in this role: Basic data analysis and troubleshooting skills. Ability to interact with all levels of personnel, including management, from both business and technical teams. Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into the application and operational requirements. Experience with Jira, Confluence and/or other Agile Lifecycle Mgt tools Previous experience with pharmaceutical sales, aggregate spending, managed care, government pricing, rebates, chargebacks, customer operations, and other business processes. Strong grasp of Business Productivity software(Microsoft Office and/or google apps)such as Word, Excel, PowerPoint, and Visio. Flexible attitude to meet changing customer needs, and management demands Business Requirements elicitation, document analysis, requirements elicitation, business process descriptions, use cases, scenarios, business analysis, and workflow analysis. Work closely with process owners and end users to map required business processes and translate them into system data specifications and configurations for system implementation and usage. Experience with testing and working with technical teams to resolve issues. Knowledge of US Healthcare, Life Sciences operations, systems, data Knowledge of Agile Software Methodology and Scrum #LI-DV1 Qualifications What you ll bring to the table: Minimum 2+ years of product analyst experience 4 year postsecondary degree in relevant field preferred