Presales Specialist

Presales Specialist

This is not a Business Development or Inside Sales role. Instead, this role is about solutioning—understanding customer challenges and crafting tailored strategic proposals that position Xerago’s capabilities as the best-fit solution.

Key Responsibilities:

Craft Solutions That Drive Business Impact:

• Develop tailored solutions that help prospects and clients maximize the impact of their digital initiatives.
• Understand customer pain points, map them to Xerago’s capabilities, and articulate compelling value propositions.

Pre-Sales Support :

• Assist in preparing strategy presentations, approach notes, pitch decks, and proposal documents for new business opportunities.
• Support RFPs/RFIs by ensuring proposals clearly align with client objectives and industry best practices.

Collaboration with Delivery Team & Case Study Development:

• Work closely with delivery teams to build a repository of capabilities, credentials, and case studies to strengthen proposals.
• Continuously document successful solutions and outcomes to reinforce Xerago’s expertise across verticals.

Sales Support & Opportunity Acceleration:

• Regularly conduct market research and provide strategic insights to help Sales and Account Management teams close deals faster.
• Identify cross-sell and upsell opportunities within existing customer accounts.

Requirements and skills:

Experience & Industry Knowledge:

• 2–3 years of pre-sales experience in a professional services company specializing in Marketing, Marketing Automation / Campaign Management, Digital Analytics, Content Management, or Commerce.
• Strong understanding of pre-sales processes, including pitching, RFP responses, and solution definition.

Domain Knowledge:

• Familiarity with MarTech, digital experience platforms (DXPs), marketing automation, campaign management, analytics, and commerce solutions. Hands-on expertise is not required, but a strong conceptual understanding is a must.

Strategic Thinking & Problem-Solving:

• Ability to define/refine value propositions, aligning them with client challenges and industry trends.
• Strong analytical and conceptual thinking—can connect dots across different domains and craft compelling solutions.

Documentation & Presentation Skills:

• Strong written and verbal communication skills with the ability to create high-impact pitch materials.
• Proficiency in Microsoft Word, Excel, and PowerPoint to develop structured, well-articulated documents.