Presales Executive

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About Swastik Shelters:

Key Responsibilities:

• Lead Qualification & Nurturing:

• Respond promptly to incoming inquiries (calls, emails, website forms, social media).
• Understand client requirements in detail to identify suitable property options (residential, commercial, plots, etc.).
• Provide comprehensive information about projects, locations, pricing, amenities, and developer details.
• Qualify leads based on budget, preference, timeline, and other key criteria to pass on to the sales team.
• Nurture leads through regular follow-ups to maintain interest and gather additional information.

• Client Relationship Management:

• Build initial rapport with potential clients, ensuring a positive first impression of Swastik Shelters.
• Address client queries and provide accurate, up-to-date information about properties and market trends.
• Schedule site visits and meetings for the sales team.

• Market Knowledge:

• Stay updated with the latest real estate market trends, new project launches, and pricing in Gurugram and Delhi NCR.
• Maintain a strong understanding of various property types and developer portfolios.

• Database Management:

• Maintain and update the CRM system with accurate client information, communication logs, and lead statuses.
• Generate reports on lead activities and conversion rates.

• Collaboration:

• Work closely with the sales, marketing, and operations teams to ensure a seamless client journey.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field preferred.
• 1-3 years of experience in a Presales, Inside Sales, or Tele-sales role, preferably within the real estate industry.
• Exceptional verbal and written communication skills in English and Hindi.
• Strong interpersonal skills with the ability to build rapport quickly over the phone and email.
• Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• A keen interest in real estate and an eagerness to learn.

What We Offer:

• A dynamic and supportive work environment.
• Opportunity to work with a leading real estate consultancy in Gurugram.
• Competitive salary and performance-based incentives.
• Professional growth and development opportunities.
• Exposure to a diverse portfolio of properties and clients.

How to Apply: