Platform Engineer

Company Overview:

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Description:

As a Platform Engineer, you will be instrumental in designing, building, and maintaining automated platforms that enable fast, high-quality software releases. You will collaborate with software engineering teams to implement infrastructure solutions that streamline deployments, enhance scalability, and ensure consistency. Your deep experience with Azure Cloud, .Net/Java ecosystems, Kubernetes (AKS), and CI/CD tools like GitHub, Azure DevOps, or ArgoCD will be key to enabling rapid, efficient release cycles across multiple environments. You will help to build a modern developer enablement platform that will support all engineering teams in the organization as they build the future of our technology ecosystem.

Key Responsibilities

• Platform Development & Automation:
• • Design, build, and maintain robust, modular, scalable CI/CD pipelines for automated software deployment.
  • Develop and implement platform patterns that enable rapid release cadences without compromising on software quality or governance.
  • Automate infrastructure provisioning and scaling using modern technologies, primarily in Azure Cloud and Kubernetes (AKS).
  • Automate database release process using tooling like Liquibase, ByteBase or others.
  • Support, enhance, and transition legacy Azure WebApp release process to modern technology stack.
• Collaboration & Continuous Improvement:
• • Collaborate with cross-functional teams (development, operations, security) to identify and address bottlenecks in the deployment pipeline.
  • Identify opportunities to improve software release processes, infrastructure efficiency, and application performance.
  • Develop tools and scripts to facilitate the automation of various platform management tasks.
  • Actively participate in technical discussions, offering insights and best practices to improve platform reliability and development speed.
• Support & Maintenance:
• • Provide ongoing support for the platform infrastructure, monitoring the health of the deployment pipeline and addressing issues proactively.
  • Troubleshoot and resolve platform-related incidents, working with the engineering teams to identify root causes and implement corrective actions.
  • Monitor the performance of CI/CD pipelines and suggest optimizations to enhance reliability and performance.
• Continuous Learning & Development:
• • Stay up-to-date with emerging trends and technologies in the cloud, DevOps, Platform Engineering, and software development spaces.
  • Continuously evolve platform solutions to align with evolving industry best practices.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience (5+ years) as a Platform Engineer or in a similar role, with expertise in automation, infrastructure, and CI/CD pipelines.
• Strong experience with Azure Cloud, including platform services, deployment, and management.
• Experience in .Net or Java ecosystems and in integrating these technologies into CI/CD workflows.
• Hands-on experience with Kubernetes (AKS) for container orchestration and deployment.
• Hands-on experience with Azure Web Apps for .Net or Java hosting in Azure Cloud.
• Expertise in CI/CD tools such as GitHub Actions, Azure DevOps, Jenkins, or similar platforms to automate deployments and manage release processes.
• Strong knowledge of scripting languages (e.g., PowerShell, Bash, Python) for automation and integration tasks.
• Familiarity with infrastructure as code (IaC) tools such as Terraform or ARM templates.
• Knowledge of modern software development practices, including Agile and DevOps methodologies.
• Ability to troubleshoot complex systems and environments and resolve issues quickly and efficiently.
• Strong collaboration skills and experience working in cross-functional teams.

Preferred Qualifications

• Experience working in highly regulated environments.
• Experience with containerization tools such as Docker and container orchestration with Kubernetes beyond AKS (e.g., Helm).
• Experience with monitoring and observability tools (e.g., DataDog, Prometheus, Grafana) to monitor platform health.
• Knowledge of microservices architecture and how to deploy and manage microservices-based applications at scale.
• Familiarity with security best practices related to cloud infrastructure and CI/CD pipeline security.