Platform Analyst III - Cyber Security

5 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

Role Proficiency:Provide support across SIEM or EDR technologies for global customers; ensuring the platforms are functioning as expected. Independently conduct checks and basic triage for global customers under minimal guidance of senior members of the team.

Outcomes

  • Conduct Health checks for a single or multiple platform types following guidance and escalating issues observed escalating to a senior team member for review to ensure proper visibility of issues before they become incidents.
  • Assist with service requests for platform types such as access requests as well as more targeted requests for specific modules on platform such as dashboard creation and query support. Investigation of larger issues supporting internal and external stakeholders.
  • Provide assistance with maintenance activities to help with improving the understanding of architecture of supported platforms. Build a self awareness proficiency for supported toolsets.
  • Generate relevant reporting as required for platforms being supported on a regular basis to help meet internal and external reporting requirements.
  • Follow relevant in-life processes tracking any escalation pipelines and pathways required to ensure consistency of applications provided to the customer.
  • Provide support and guidance to more junior members of the team assisting with their development.

Measures Of Outcomes

  • Percent of adherence to processes and methodologiesa.Percent of adherence to SLAs for in life ticketing processesb.Percent of adherence to workflows and the completeness of audit trails for any activities
  • Productivity score maintaineda.Number of issues identified early in pinpoint problems with delivering tasks or workload.b.Number of issues with effective evidence provided for escalations during triage.
  • Number of relevant change documentation reviewed on a regular basis; ensuring processes remain relevant for the broader team.
  • Number of relevant skill related training and development activities undertaken; evidenced by certification.

Outputs Expected

Platform Health Monitoring:
  • Support Service Requests and first level Incident support as well as assisting Junior Members.
  • Proactive identification of issues with behavioural analysis/patterns identified with suggestions for resolutions.
  • Conduct daily and regular occurring service tasks with minimal supervision to ensure daily operation of the platform supported.

Technical Expertise

  • Develop and demonstrate comprehension and experience in a specific SIEM or EDR platform
  • Using technology identify and be able to implement technical solutions to issues with queries/rules/dashboards/data feeds

Customer Focus

  • Ensure customer specific processes are being followed.
  • Undertake mandatory and proactive learning and development opportunities.

Skill Examples

  • Good communication skills
  • Ability to be prepared to undertake background check/validation to ensure integrity.
  • Aptitude in working with a/multiple SIEM or EDR technologies unsupervised.
  • Capable in working as part of a shift
  • Ability to share knowledge with peers and juniors
  • Ability to work with querying data and the role of a SIEM/EDR
  • Ability to demonstrate analytical skills working across multiple technologies and customers.

Knowledge Examples

Knowledge Examples
  • Good communication skills
  • Ability to be prepared to undertake background check/validation to ensure integrity.
  • Aptitude in working with a/multiple SIEM or EDR technologies unsupervised.
  • Capable in working as part of a shift
  • Ability to share knowledge with peers and juniors
  • Ability to work with querying data and the role of a SIEM/EDR
  • Ability to demonstrate analytical skills working across multiple technologies and customers.

Additional Comments

Key Responsibilities:
  • Conduct regular vulnerability assessments on network infrastructure, web applications, and mobile applications using automated tools and manual techniques.
  • Prioritize identified vulnerabilities based on risk severity and potential impact.
  • Perform thorough hands-on security assessments, including simulated cyber-attacks, to uncover security weaknesses beyond automated scans.
  • Develop and utilize custom scripts and payloads to evaluate system resilience.
  • Document assessment findings comprehensively and provide clear, actionable recommendations for mitigation.
  • Prepare detailed reports outlining vulnerabilities, associated risks, and proposed remediation strategies.
  • Present technical findings and risk assessments effectively to both technical and non-technical stakeholders.
  • Communicate security risks and remediation guidance clearly to development teams to facilitate effective resolution.
  • Test and validate the effectiveness of implemented security fixes on applications.
  • Serve as a security expert during application development to ensure adherence to enterprise and IT security policies and standards. Requirements:
  • 5+ years of hands-on experience in Vulnerability Assessment and Penetration Testing (VAPT).
  • Proficient with security assessment tools including Nessus, Qualys, Burp Suite, Kali Linux, Nmap, and Metasploit.
  • Experienced in Web Application Security Testing, Infrastructure VAPT, and API security testing.
  • Experienced in Mobile Security Penetration Testing for both iOS and Android platforms.
  • Solid understanding of TCP/IP protocols and network components such as WAF, IDS/IPS, Routers, Switches, and overall network architecture.
  • Competent in basic scripting languages including Shell, Python, and PERL.
  • Experience in the BFSI sector is advantageous but not mandatory.
  • Strong communication and presentation abilities.
  • Willingness to work on-site at client locations

Skills

Vapt,Penetration Testing,Scripting

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