PeopleSoft Administrator

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Seeking a skilled and dependable PeopleSoft Administrator based in India to provide high-quality support for our U.S.-based business operations. This role requires hands-on expertise in PeopleSoft administration, including patching, troubleshooting, performance tuning, and managing integrations. The ideal candidate will have 5+ years of experience working with PeopleSoft environments and will serve as a reliable offshore extension of our core IT team.

• Provide end-to-end support for PeopleSoft environments (primarily FSCM and/or HCM) including daily administration, monitoring, and troubleshooting.
• Install, configure, clone, and maintain PeopleSoft applications and tools (PeopleTools, WebLogic, Tuxedo, Process Scheduler, etc.).
• Coordinate with U.S.-based team members to apply patches, manage upgrades, and deploy code migrations during defined maintenance windows.
• Monitor performance and health of systems, conduct root cause analysis, and optimize application stability.
• Maintain user roles, security access, LDAP integration, and SSO configuration.
• Ensure consistent documentation and change tracking using ITSM best practices (e.g., Jira, ServiceNow).
• Assist in developing scripts and automation for routine tasks using tools like Shell, PowerShell, or Python.
• Participate in regular syncs with U.S. teams and provide timely communication and updates.
• Work Hours: Aligned to U.S. Time Zones (EST/PST overlap required)

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Experience and Skills:

• 5+ years of PeopleSoft administration experience in enterprise environments.
• Proficiency in PeopleSoft Internet Architecture (PIA), PeopleTools, WebLogic, Tuxedo, and Oracle database administration.
• Strong understanding of application patching, system refreshes, and cloning processes.
• Experience managing environments in a global support model with time zone coordination.
• Familiarity with ticketing systems and change control tools (ServiceNow, Jira, etc.).
• Excellent written and spoken English communication skills.
• Ability to work independently, manage priorities, and ensure timely escalations.
• Experience working with cloud-hosted PeopleSoft environments (Oracle Cloud Infrastructure, AWS).
• Exposure to CI/CD pipelines and automation tools for deployment.
• ITIL certification or familiarity with ITSM frameworks.
• Previous experience supporting U.S.-based clients or users.

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
From: ETS GCC