Payroll Manager

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About the department:

Payroll management can be challenging, more so when it involves multiple countries. In Global Payroll & Compliance team we help organizations achieve their global growth objectives by managing their payroll efficiently and by staying compliant across geographies. We provide end-to-end, transparent, and single-point-contact solutions to multinationals and other business concerns. We help clients maximize their focus on their core business by outsourcing their high-volume payroll and human resource processes. Our team of payroll specialists serves clients across several countries from our centralized delivery center, which is certified under ISO 27001 and ISO 9001. We specialize in providing services to clients with 1 to 10,000 employees and are driven by the goal of providing timely and error-free service while ensuring compliance in all aspects

Essential Skillsets Required:

a) Worked in a outsourced payroll managed services environment

b) Managed payroll services for India / Global payroll clients

c) Managed team of 20 to 50 members with at least 3-5 direct reports

d) Contributed to process improvement projects

e) Performed client facing role

f) Have experience of dealing with different countries payroll vendors

h) Should possess project management skills

i) Implemented and used different quality tools

Vital Skillsets Required:

a) MS Office proficiency (Excel, Word, Power Point)

b) Excellent communication and collaboration skills

c) Reading habits and doing research on payroll subject matter.

To be tailor-fit for the above skillsets, you need to have,

Client Excellence

• Takes ownership of client problems and resolves them effectively.

• Proactively works with clients to understand their needs.

• Develops rapport with the client.

• Urges others to do things better and to make changes to work that improve quality.

• Identifies opportunities that can add value to the client within appropriate guidelines.

• Manages own workload and work of others so that clients’ needs continue to be met effectively.

Growing the business

• Takes an interest in the client’s business.

• Asks open and probing questions to help identify client needs.

• Has a high-level awareness of the range of services offered by the Nexdigm group.

Planning and Organizing

• Plans projects in advance to ensure all necessary information is available.

• Sets clear, specific and measurable task/project objectives for others to achieve.

• Schedules work, allocates responsibilities, tasks and resources appropriately.

• Plans to monitor/review the work of self or team members.

• Allocates work to staff at their appropriate level.

• Reschedules priorities and tasks in the light of changing requirements, both internal and external.

• Ensures that appropriate timescales are established so that tasks are completed within stated deadlines.

• Takes corrective action after monitoring/reviewing the progress and performance of others.

• Takes responsibility for ensuring high standards for a finished product before delivering for final approval.

Financial Management

• Records all time spent on a job and keeps appropriate records of time spent on tasks.

• Providing correct inputs for invoicing

People Development

• Seeks feedback from others about own performance.

• Objectively assesses own performance based on specific evidence.

• Actively assesses own development plan as part of the appraisal review with input from manager.

• Pro-actively develops self through identifying learning opportunities, ie professional examinations, internal and external training events, work assignments.

• Shapes own progression within the firm.

• Identifies gaps in performance and provides feedback that helps others to improve.

• Identifies the strengths and development needs of people in relation to their role and career aspirations.

• Delegates challenging tasks and responsibilities that help others to develop their overall capabilities.

• Supports and provides encouragement to colleagues to undertake learning and development activities.

• Provides opportunities to practice skills learnt on training courses.

• Helps others to learn from mistakes rather than to allocate blame.

Teamwork

• Obtains agreement and commitment from team on ways to do things.

• Recognizes and values the different contributions that people can make within the team.

• Explains the benefits of a suggested course of action to others, in order to persuade them to adopt the most appropriate approach.

• Uses information and logical arguments to build support for own ideas and views with others.

• Facilitates the way forward for others when issues need resolving by talking through a problem or difficult issue with the team.

• Confronts issues and challenges others in a positive way to ensure the completion of specific tasks.

• Empathizes with the views of others even if these views do not match their own.

• Conveys views to others in a direct and open way to arrive at a mutually acceptable result.

• Builds support for others’ views and ideas in order to gain commitment regarding the way forward.

• Identifies compromise situations that meet everybody’s needs.

Communication

• Ensures communication is clear, concise, respectful and understandable at all times.

• Uses language and phrases which are appropriate and familiar to others.

• Checks understanding with others by asking questions.

• Shares information with those parties who are likely to be affected by it.

• Listens to and understands others’ views and ideas.

• Actively listens to others in order to address their views/concerns.

• Encourages others to check their understanding of what is being asked of them.

• Presents confidently to groups of colleagues and clients, formally and informally, using appropriate technology and visual aids.

• Holds the attention of others and creates a positive impact on them.

• Tailors influencing style depending on the needs and objectives of the audience.

• Checks own understanding of others’ views, feelings and attitudes.

• Welcomes constructive feedback.

• Sees issues from the perspective of others and shows awareness of their needs and priorities.

Motivation

• Enthuses, motivates and gains commitment from others to achieve results.

• Makes individuals feel proud to be associated with the team and what it is trying to achieve.

• Encourages and enables others to overcome challenges.

• Promotes confidence and self-belief in others to achieve objectives.

• Takes action that inspires others to achieve improved firm-wide performance.

• Inspires individuals and the team to take ownership of the firm’s objectives.

Education & Experience

• CA / CA (Inter) / LLB / MBA / Postgraduate with 15+ years of relevant experience.

Knowledge

• Should possess knowledge in payroll processing, tax, payroll related compliances & labor law compliances in the respective countries.

Technology

• Should be aware of different payroll applications, platforms and HRMS / HRIS applications

Other Benefits:

• Medical Insurance (self-coverage):

  Includes Group Mediclaim policy and Group Personal Accident Policy.

• Transportation support:

  Bus facility (where available) is allocated to you based on your requirement and availability of seats.

• Focus on individual career growth:

  via career aspirations discussions, rewards & recognition, long service awards.

• Career Enhancement programs

  through Continuous Learning, Upskilling, and Training.

Working Model: