This position is posted by Jobgether on behalf of ClinicMind. We are currently looking for a PatientHub Product Manager in India.
In this role, you will lead the strategy, development, and optimization of a healthcare-focused patient engagement platform powered by GoHighLevel. You will transform its full feature set into a branded, high-impact product that drives revenue growth, boosts engagement metrics, and ensures seamless integration with core business systems. This position requires deep technical mastery of automation workflows, APIs, and analytics, combined with a strong product management mindset. You will work closely with cross-functional teams to define the roadmap, ensure compliance, and deliver tools that empower healthcare providers. The ideal candidate thrives in a fast-paced, innovation-driven environment and enjoys turning complex capabilities into simple, scalable solutions.
Accountabilities
In this role, you will be responsible for:
- Mastering the GoHighLevel (GHL) platform to build and maintain SaaS-Mode templates, snapshots, and automation workflows
- Translating GHL release notes into a 12-month strategic roadmap aligned with business KPIs
- Designing multi-step patient engagement workflows across SMS, email, IVR, social messaging, and web forms
- Managing GHL REST API integrations to synchronize contacts, appointments, and invoices with core systems
- Conducting user acceptance testing (UAT) and regression testing for every GHL release cycle
- Creating analytics dashboards, monitoring key metrics, and optimizing monetization strategies
- Ensuring HIPAA, TCPA, and CAN-SPAM compliance for all features and communications
- Delivering user documentation, video tutorials, and playbooks for internal teams
- Collaborating with GHL support and community channels to resolve technical issues efficiently
Requirements
To succeed in this role, you should have:
- 3-5 years of product management experience or equivalent GHL agency experience creating workflows, snapshots, and SaaS-Mode accounts
- Expert knowledge of GHL APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows
- Proven ability to ship customer-facing features in Agile environments (Jira, Figma, Git)
- Strong data skills with tools such as Looker, SQL, or GHL analytics, plus A/B testing experience
- Familiarity with healthcare marketing compliance regulations (HIPAA, TCPA)
- Availability to work Eastern Time Zone/US shifts, with reliable internet, mobile hotspot, and a laptop/desktop with at least 16 GB RAM. Preferred: Experience integrating GHL with EHR/RCM systems, healthcare domain knowledge (chiropractic, physical therapy, behavioral health), and certifications such as GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO
Benefits
- Competitive salary package
- Flexible, remote-first work arrangement
- Opportunity to lead an innovative healthcare engagement product
- Professional growth in a fast-scaling, tech-driven environment
- Collaboration with a talented, global team
- Training and certification support
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.📊 It compares your profile to the job's core requirements and past success factors to determine your match score.🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.Thank you for your interest!