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3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Oracle PaaS Cloud Administration Experience: 3-5 Years
Posted 3 weeks ago
5.0 - 10.0 years
19 - 22 Lacs
Bengaluru
Work from Office
Date 25 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:490576 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than 75000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. JOB PURPOSE : Reporting to the Compute & Cloud Design Manager (Design Authority), you will help to build the Alstom Transport strategy, the design of compute & cloud services especially public cloud services, the integration of business solution in Alstom Infrastructure landscapeas well asparticipate in any merger /acquisition activities the organization participates in. YOUR JOB : Key Responsibilities & Accountabilities : Strategy: Collecting the business demands from IS&T Business Partners Evaluate new technology solutions, for an integration to the roadmap, in collaboration with Business Partners, Projects, Operations and other Design Authority members. The scope includes all Hosting services (housing, server, storage, backup, systems, middleware, tooling) especially public cloud services Initiate projects as identified in strategic roadmaps Define the service catalog Define and follow technological standards roadmap Participate actively to the IS&T innovations initiatives Contribute to and validate project scoping, general design and b-case. Ensure b-case follow-up (value realization). Ensure handover to projects teams. Involve in gates validation Help the service architects to manage the changes, evaluate the impacts and treat them. MAIN CHALLENGES OF THE ROLE : Design promote and help to adopt public cloud services (IAAS, PAAS etc.) Provide technical assistance on business solutions within Alstom IT environment Contribute to the consolidation of the role of infrastructure cloud architect and gain credibility in front of the businesses and within the IS&T organization. Be a key actor and collaborate with the whole compute & cloud team located worldwide PROFILE: To be considered for this role, candidate need to demonstrate the following skills experience and attributes Graduated with an engineering degree, preferably in information technology, you have more than 5 years of experience in IS&T architecture , especially on hosting and cloud services. You have very good technical skills on different topics and are curious. A keen knowledge on top public cloud providers is demanded Deep Knowledge in SAP Infrastructure Design Certification as Azure solution architect(AZ305 ) ismandatory Scripting PowerShell - Shell, Bash - Ansible - Terraform OSWindows Desktop, RHEL, Ubuntu Devops ToolsGitlab CI, Azure Devops Pipelines, Terraform, Packer, Ansible, Git, REST API You demonstrate good communication, efficiency and ability to execute. You are result oriented and show intellectual curiosity and creativity. Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals. Job Type:Experienced
Posted 3 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Noida
Work from Office
Position Overview: ShyftLabs is seeking a VDI Engineer in its primarily Citrix and Nutanix/VMware environment within our Infrastructure and Engineering department. The person in this position should be able to drive the execution of multiple technology solutions, business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans. Solves the most complex tasks across system/business functions. Influences across the organization and across the Enterprise. Job Responsibilities: Manage Citrix environments, PVS and MCS, and DaaS Proactively working on solutions and optimization Identifying inefficiencies, gaps, and issues and working towards resolution Support the VDI environment end-to-end Help manage business applications Working on incidents and requests from service desk tickets Support off-hour upgrades and installations Build and maintain detailed system documentation and KB articles to the solution center support Able to work on On-Call & shift rotations wrt responding to the alerts AVD is value added Profile resets, performance monitoring, and providing solutions to level 1 and 2 issues Update management, Profiling solutions, and handling workloads Basic Qualifications: 5+ years overall IT experience 4+ years managing a Citrix virtual desktop environment, VDI solutions Large enterprise experience in various virtualization technologies like PaaS, DaaS, and IaaS Experience in DaaS, On-Prem Infra management for Citrix virtual apps and desktops Experience with Citrix ADC/NetScaler Experience with Citrix Workspace and Storefront Experience with Citrix MCS and PVS Experience with virtual machine management and UPM, and FSLogix Knowledge of Windows 2016/2019/2022 server Enterprise-level Active Directory and Group Policy design and implementations Extensive knowledge of network technologies at each layer of the OSI Model, and related tools Ability to write scripts to improve performance, resolve issues, and automate processes via PowerShell or similar. Excellent analytical and problem-solving skills are essential. Experience with Jira, Confluence, Service Now, and strict Change Management processes
Posted 3 weeks ago
4.0 - 8.0 years
6 - 11 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA Job Description: - Responsible to work closely with Engineering leaders to understand and deliver the performance and scalability roadmap of the product. - Responsible to assess the scalability of product and provide continuous feedback. - Develop scalable scripts for load generation and other performance testing, primarily using Java/JMeter. Reuse available automation assets as much as possible. - Disciplined setup and maintenance of performance test labs on cloud (Azure). - Should be able to identify key performance metrics of the product, implement ways to measure and analyse them. - Produce a high quality report highlighting the performance bottlenecks, major areas of improvement, and other performance metrics (of both the software and the computing resources consumed by the software). - Collaborate well with developers while they fix and fine tune the performance to desired levels. - Implement Early Performance Tests with relevant scope at relevant milestones of product development life cycle. - Ability to work on test automation in addition to performance testing will be an added advantage. Requirements: Female candidates only 3-8 years of software quality assurance Must have minimum 3 years of experience in performance testing web applications. Experience in scalability testing of micro services architecture based web application will definitely put you on top of the list. Technologies: OOPS/Java, REST API, GraphQL, NoSQL, PostgreSQL, Kubernetes (Azure), SaaS/PaaS/IaaS. Performance Testing Exp : Experience generating load through scalable scripts. Must have hands on experience in developing load generation scripts. Java/JMeter/BeanShell. Must have experience with load and volume testing of micro services architecture based web applications. Experience using application monitoring tools such as Dynatrace/New-Relic, preferably Dynatrace. Experience as a performance test engineer while scaling up a product from 1X to minimum 5X to 20X. Experience with off the shelf tools for distributed load and performance testing is an added advantage. Performance Testing Tool,Load Testing,Performance Testing,jmeter
Posted 3 weeks ago
5.0 - 9.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Not Applicable Specialism Microsoft Management Level Senior Associate & Summary . Why PWC s Development experience in WebAPI, .NET Core, MVC and PLSQL(primarily MS SQL) Have sound knowledge and experience in Application design & development Experience in Angular Mandatory skill sets Development experience in WebAPI, .NET Core, MVC and PLSQL(primarily MS SQL) Have sound knowledge and experience in Application design & development Experience in React Preferred skill sets Development experience in cloud Azure PaaS like Function App, Web App, Blob Storage, KeyVault, APIM etc. Experience with integration with other systems like SAP, SF via .NET API Knowledge of CI/CD pipeline Years of experience required 5 to 9 Years Education qualification BE/B.Tech/M Tech/MCA Education Degrees/Field of Study required Bachelor of Technology, Master Degree, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Angular Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Travel Requirements Government Clearance Required?
Posted 3 weeks ago
5.0 - 9.0 years
11 - 15 Lacs
Bengaluru
Work from Office
& Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary We are looking for a seasoned .Net Developer Responsibilities Development experience in WebAPI, .NET Core, MVC and PLSQL(primarily MS SQL) Have sound knowledge and experience in Application design & development Experience in Angular Mandatory skill sets Development experience in WebAPI, .NET Core, MVC and PLSQL(primarily MS SQL) Have sound knowledge and experience in Application design & development Experience in React Preferred skill sets Development experience in cloud Azure PaaS like Function App, Web App, Blob Storage, KeyVault, APIM etc. Experience with integration with other systems like SAP, SF via .NET API Knowledge of CI/CD pipeline Years of experience required 5 to 9 Years Education qualification BE/B.Tech/M Tech/MCA Education Degrees/Field of Study required Master of Engineering, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Microsoft .NET Development Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No
Posted 3 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
India, Bengaluru
Work from Office
We are hiring a Sr Azure Cloud Developer to provide professional services to support implementation of the Azure automation to our automation product. The Developer will work in the Healthineers hybrid cloud automation team and will implement end to end infrastructure automation & orchestration features in Azure cloud. Job Responsibilities Design, develop and implement technical solutions in Microsoft Azure environments using Azure PowerShell and Python. Write Powershell scripts to automate jobs in Windows virtual machines. Develop Azure Python scripts to automate jobs in Azure cloud using SDK. Develop orchestration features though Terraform and integrate them into Terraform Enterprise platform. Administrate Terraform enterprise platform end to end such as platform upgrades, organization management, workspace management, API automation. Manage Azure cloud automation platforms like run books, function apps, hybrid worker, DevOps pipelines. Integrate the Azure cloud automation solutions with Service now by working closely with Service now team. Perform functional tests to ensure accuracy and solution integrity. Work with business analysts and architects to define system requirements. Frequently communicate with users, and team members during program development to review progress and ensure that requirements have been met. Evaluate best approach to solve problems. Present solutions and recommendations to stakeholders. Qualifications Mandatory Skills and Experience 5+ years of experience as Cloud automation engineer in Microsoft Azure. Strong PowerShell programming experience using Azure PowerShell. Seasoned in Azure cloud automation platforms like run books, function apps, hybrid worker, Azure DevOps. Experience in Python and implementing Azure Cloud APIs is a plus. Proficient in OOPS concepts and ability to create reusable APIs is a plus. Ability to develop reusable modules, knowledge in industry-specific coding standards. Hands-on experience in administrating Terraform enterprise platform, Administrator console, Workspaces management, APIs, version upgrades, patching. Experience in writing Terraform Infra as code templates for orchestration in Azure Cloud. Must have administrative knowledge in Azure cloud automation platforms like run books, function apps, hybrid worker, DevOps pipelines. Knowledge in Azure DevOps build, release pipelines & Git repositories, Webhooks. Knowledge in developing PowerShell DSC configurations for configuration management is plus. Knowledge in Windows/ Linux operating systems and native scripting is plus. Knowledge in AWS cloud & automation is plus. Ability to architect automation features using cloud native solutions. Ability to perform functional tests to ensure accuracy and solution integrity. Root cause analysis and debugging ability. Knowledge of security concerns and best practices in code development. Ability to work well within a multi-disciplinary team structure, but also independently. Certifications Microsoft CertifiedAzure Developer Associate (Plus) Hashicorp - Terraform Associate Certification (Plus)
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Cloud Azure Admin. Experience: 3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Cloud Azure Admin. Experience: 3-5 Years.
Posted 3 weeks ago
9.0 - 14.0 years
37 - 45 Lacs
Pune
Work from Office
: Job TitleIT Application Owner - AVP LocationPune, India Role Description At the Service, Solutions and AI Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customers needs and expectations. Our dedication extends to driving innovative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver best in class solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting new benchmarks in the industry. The IT Application Owner (ITAO) is the custodian of the application and is responsible to apply and enable during Life-Cycle of the application the IT policies and procedures with specific consideration to IT management and Information Security. The ITAO ensures a clear separation of the responsibility within the project, aimed at achieving a safe and secure running of the application and compliance to regulations, policies and standards. The ITAO is responsible for application documentation, application infrastructure reliability and compliance, and is usually the IT SPOC for audit initiatives. Join us in our journey to redefine banking with AI and service solutions into the future. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure Application Stability and Performance Oversee the structural availability, stability, and performance of applications in your domain (PRD, UAT, SIT). Organize Level 3 Support and align/organize Level 2 Support Collaborate with development teams to organize Level 3 support for the application and align with Service Operations/SO to organize Level 2 support (or setup L2 support in case this couldnt provided by SO) Policy Compliance Ensure policy compliance and take ownership of projects necessary for compliance, such as security monitoring. Technical Roadmap Management Manage the technical roadmap, including technology compliance, and estimate/budget capacity needs. AI Risk Management Identify and proactively manage risks generated from AI usage in the bank, ensuring responsible AI practices are followed. Project Participation Participate in Domain Expert Meetings and contribute to project cost estimates, including "Run the Bank" and total application cost. Define Non-Functional Requirements Ensure project teams incorporate non-functional requirements in their projects. Validate Deliverables Validate deliverables for all projects/changes, such as test plans and analysis documents. Knowledge and Documentation Ensure the availability of all necessary application/service knowledge and documentation. Audit Collaboration Work closely with Audit Teams to avoid delays or escalations related to non-compliance. Infrastructure Responsibility Take responsibility for access and other infrastructure-related topics. Stakeholder Engagement Engage and manage multiple stakeholders to ensure regulatory compliance, smooth operations, and a sound development lifecycle. This includes Business, Security, Development, Test (QA), IT Support, Finance, external Vendors, and Architecture. Compliance with IT Policies Ensure the application is compliant with the company's IT policies based on regulatory requirements. Service Availability and Stability Be accountable for high service availability and stability, while managing projects for maintenance or enhancements. DevOps Facilitation Facilitate a DevOps approach by setting up monitoring, configuring deployment-automation tools, preparing software packages, raising and implementing changes, and managing certificates and software licenses. Technical Performance Monitoring Monitor the technical performance of applications (Response Times, Error Rates, Memory/Storage Usage) and address issues. Strategic Planning Conduct strategic planning for the applications in scope. Change Management Ensure changes to applications are fully aligned with DB standards and regulations, guaranteeing system stability and smooth transitions to production. Technical Project Management Manage technical projects to maintain required service levels. Go Live Transitions Contribute to Go Live transitions. Operational Collaboration Collaborate with Support entities to ensure proper operational levels for the application. Capacity Management Follow up on infrastructure capacity management. Your skills and experience ITIL Framework Knowledge and certification in the ITIL framework. IT Service Management and Cloud Technologies Experience in IT Service management processes and cloud technologies. Educational Background A bachelors degree in computer science or equivalent. Distributed Development Teams Experience working with distributed development teams especially between Europe (Germany and Romania) and India - and familiarity with the Software Development Life Cycle (SDLC). Communication Skills Excellent written and verbal communication skills at all levels, including senior management. Audit and Compliance Experience with audit and compliance, AI/ML ethics & regulation, continuous integration, and DevOps tools. Cloud Knowledge High-level knowledge of Cloud (IaaS, PaaS, SaaS) and the ability to work on tight deadlines. DevOps Tools Skills in utilizing GitHub CI, Jenkins, TeamCity, Ansible, and experience building CI/CD pipelines. Source Control and Monitoring Tools In-depth knowledge of source control (preferably GitHub, Bitbucket) and working knowledge of environment monitoring tools such as Prometheus, Grafana, Geneos, AppDynamics, and New Relic. Infrastructure as Code Knowledge of Infrastructure as Code (Terraform), SQL, and relational databases. Enterprise-Scale Development Basic exposure to delivering good quality code within enterprise-scale development and hands-on experience with cloud security and operations. Financial Services Knowledge gained in Financial Services environments and practical knowledge of database systems and structures. AI and Data-Centric Applications Experience in managing AI and data-centric applications. Unix/Linux Strong knowledge of Unix/Linux including commands and shell scripting. Analytical and Conceptual Thinking Excellent analytical and conceptual thinking skills. Agile Delivery Teams Strong independence and initiative, ability to work in agile delivery teams. How well support you
Posted 3 weeks ago
8.0 years
20 - 25 Lacs
Hyderabad
Work from Office
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Required Skills: With a focus on automating testing and DevOps, use Microsoft Azure data PaaS services, design, build, modify, and support data pipelines leveraging DataBricks and PowerBI in a medallion architecture setting. Working experience of Python. Automate the running of unit and integration tests on all created code – Create and run unit and integration tests throughout the development lifecycle. Support and Troubleshooting – Assist the Operations Team with any environmental issues that arise during application deployment in the Development, QA, Staging, and Production environments. If necessary, create prototypes to validate proposed ideas and solicit input from stakeholders. Excellent grasp of and expertise with test-driven development and continuous integration processes. Analysis and Design – Converts high-level design to low-level design and implements it. Collaborate with Team Leads to define/clarify business requirements, estimate development costs, and finalize work plans. Benchmark application code proactively to prevent performance and scalability concerns. Collaborate with the Quality Assurance Team on issue reporting, resolution, and change management. Assist other teams in resolving issues that may develop as a result of applications or the integration of multiple components. Education: Bachelor's Degree or equivalent combination of education and experience.
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Azure Integration. Experience: 5-8 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience: 3-5 Years.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Cloud Azure Admin. Experience: 5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience: 5-8 Years.
Posted 3 weeks ago
7.0 - 10.0 years
15 - 25 Lacs
Pune
Work from Office
Hi, We are actively hiring Azure professionals to join our dynamic team in Pune office. Below is the job description for reference: What does a successful Azure and DevOps Support Engineer do at Fiserv ? The role involves Lead, design, develop and implement solutions in a complex environment consisting of various Azure resources and services on Cloud and On-Premises. It requires working in Distributed Computing Platform team providing infrastructure and application support to various business lines and works with staff to troubleshoot and problem-solve Infrastructure and related application issues. The role will primarily involve building, deployment and support our financial services business, which will help financial institutions make faster payments and look for opportunities to introduce further automation. As a technical expert, work closely with technical leads, project teams, Product owners, testing teams and Operation teams to build and implement end-to-end Infrastructure and application functionalities. What will you do: The ideal candidate will have at least 7 to 10 years of relevant experience. Ability to understand and implement high available solutions on Azure across availability zones and regions Cloud and On-Premises. Experience in Azure Security Groups, VPC, Routing Tables, Subnets on Cloud and On-Premises. Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security. Analyze existing operational standards, processes, and/or governance to identify and implement improvements. Migrate/setup existing infrastructure services to cloud-based solutions and/or setup on On-Premises. Manage security and access controls of cloud-based solutions. Develop infrastructure as code (IaC) leveraging cloud native tooling to ensure automated and consistent platform deployments. Support cloud adoption of applications as they are being transformed and/or modernized. Cover on-call/Standby on rotation. Managing ticket queues for incidents/service requests & changes. Support 24x7 coverage as per Business needs. What will you need to know: 4+ years of Microsoft Azure experience involving design, deployment, configuration and optimization and with IaaS and PaaS solutions. Experience in the design and operation of medium to large scale enterprise infrastructure, databases and application systems. Experience working within an Agile framework, IaC development with Terraform, Azure CLI, Puppet and Ansible, and Scripting with Perl, Python and PowerShell. Proficient with GIT to perform source code management. Experience with Terraform Cloud and Azure DevOps. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us!
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Oracle PaaS Cloud Administration.
Posted 3 weeks ago
4.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Description Ciklum is looking for a Senior Full Stack Engineer to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4, 000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Full Stack Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. Responsibilities Design, develop, and maintain scalable microservices and APIs using Java 11+, Spring Boot, and Spring WebFlux Build, enhance, and support RESTful and SOAP services with robust data handling Develop and maintain frontend components using JSF, ensuring a seamless user experience Implement CI/CD pipelines using Jenkins and manage deployments to servers like Tomcat, Netty, or Pivotal Cloud Foundry Work with Kafka for event-driven architecture and Drools for business rule management Use Apache Freemarker for dynamic templating where needed Collaborate closely with cross-functional teams in an Agile/SAFe environment, participating in PI planning, sprint reviews, and retrospectives Guide and mentor junior engineers to uphold quality and performance standards Conduct code reviews, debug complex issues, and ensure high availability of services in production Requirements Deep expertise in: Java (11+), Spring Boot, Spring WebFlux REST/SOAP APIs, Microservices Architecture Maven, Jenkins, Oracle, MongoDB Tomcat, Netty, Kafka, Drools, Apache Freemarker Pivotal Cloud Foundry or similar PaaS environments Modern frontend frameworks (Angular/React)Angular / React Proficient in JSF or equivalent for frontend development Strong understanding of software architecture, scalability, and performance optimization Excellent communication and leadership skills with a mindset of continuous improvement Proven experience working in Agile delivery models, preferably SAFe Desirable Experience with cloud platforms (e. g. , AWS, Azure, GCP) Exposure to financial services, banking, or payment systems is a plus Whats in it for you Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
Posted 3 weeks ago
6.0 - 10.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Job Title: DevOps Engineer Experience : 6 10 years Role Summary We are seeking a skilled DevOps Engineer with hands-on expertise in Azure DevOps, automation, Infrastructure as Code (IaC), and cloud-native Azure services. The candidate will support environment automation, compliance enforcement, and app modernization initiatives, including CI/CD pipeline design, policy-as-code integration, and modernization of legacy applications using modern Azure PaaS services. Key Responsibilities Design and implement CI/CD pipelines in Azure DevOps using YAML and Classic pipelines for infrastructure and app deployments. Implement Azure Policy and Enterprise Policy-as-Code (EPAC) for compliance enforcement. Develop and manage automation scripts using PowerShell , REST APIs, and Bicep/ARM templates. Lead modernization of legacy applications using Azure App Services , Azure Functions , API Management , and Azure AD . Manage secrets using Azure Key Vault , configure service connections, and ensure secure deployments. Support Agile processes using Azure Boards (Scrum/Kanban), manage sprints, user stories, and iterations. Create and maintain Azure DevOps dashboards, analytics views , and optionally integrate with Power BI for advanced reporting. Troubleshoot and optimize CI/CD pipelines, deployment modules, and infrastructure provisioning. Technical Skills Must-Have: Azure DevOps (Pipelines, Boards, Repos, Artifacts, Service Connections) PowerShell scripting (including writing modules, Pester tests) Git and source control (branching, pull requests, code reviews) Azure Policy, Enterprise Policy-as-Code (EPAC) Infrastructure as Code: ARM, Bicep, Terraform Azure PaaS: App Services, Azure Functions, API Management, Azure SQL, Key Vault, Azure AD, App Insights REST APIs integration CI/CD & DevOps principles, secrets management, automation pipelines Nice-to-Have: Octopus Deploy, Power Automate Azure certifications (AZ-204, AZ-400) . NET Framework deployment familiarity Agile tools: Jira, Asana Reporting with Power BI Soft Skills Excellent communication and stakeholder engagement Strong analytical and problem-solving abilities Agile mindset, self-starter, and ability to work independently Proven ability to work in cross-functional DevOps teams
Posted 3 weeks ago
6.0 - 10.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary We are seeking an experienced Infra. Technology Specialist with 6 to 10 years of experience to join our dynamic team member with PCF . The ideal candidate will have expertise in YAML Terraform Nexus Amazon Kubernetes Services AWS Services Shell Script Linux Docker and Pivotal Cloud Foundry. This role involves working in a hybrid model with rotational shifts ensuring the smooth operation and management of our cloud infrastructure. Responsibilities Lead the design implementation and management of cloud infrastructure using AWS Services. Oversee the deployment and management of containerized applications using Docker and Amazon Kubernetes Services. Provide expertise in writing and managing infrastructure as code using Terraform and YAML. Manage and maintain Nexus repositories for efficient artifact storage and retrieval. Develop and maintain shell scripts for automation of routine tasks and processes. Ensure the stability and security of Linux-based systems and environments. Implement and manage Pivotal Cloud Foundry (PCF) environments for scalable application deployment. Collaborate with cross-functional teams to ensure seamless integration and operation of cloud services. Monitor system performance and troubleshoot issues to ensure high availability and reliability. Optimize cloud infrastructure for cost efficiency and performance. Document processes configurations and procedures for future reference and compliance. Stay updated with the latest industry trends and best practices in cloud technologies. Provide support during rotational shifts to ensure 24/7 availability of services. Qualifications Must have strong experience with YAML Terraform and Nexus. Must have expertise in Amazon Kubernetes Services and AWS Services. Must have proficiency in Shell Script and Linux. Must have hands-on experience with Docker and Pivotal Cloud Foundry. Nice to have experience with PCF Work Model. Should possess excellent problem-solving and troubleshooting skills. Should have strong communication and collaboration abilities. Should be able to work effectively in a hybrid work model. Should be adaptable to rotational shifts. Should be committed to continuous learning and improvement. Should be detail-oriented and able to document processes accurately. Should have a proactive approach to identifying and addressing potential issues. Should have knowledge and working experience on cloud services ideally on PaaS N Need to have good knowledge on PCF administration and knowledge on Kubernetes is added advantage. \uF0F0 Manage PCF open cloud foundry (upgrade patching and monitoring). Configuration of alerts in PCF alert manager. #LI-SM5
Posted 3 weeks ago
10.0 - 12.0 years
30 - 40 Lacs
Mumbai, Bengaluru, Greater Noida
Work from Office
10+Yrs exp & MIn 3-4 yrs as Azure Architect role. Designing fault-tolerant, Azure Kubernetes Cluster, SQL, Oracle, Azure IaaS & PaaS Services, GCP, Hub/Spoke Architectures, Azure Firewall/ WAF/ Front Door/ Application Gateway & Coforge Certi. etc.
Posted 3 weeks ago
10.0 - 18.0 years
15 - 30 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
OIC,PLSQL,PAAS,OTBI, BIP, Support Projects Exp
Posted 3 weeks ago
6.0 - 10.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. Roles & Responsibilities: Understand the lifecycle of infrastructure project (Design, Implement, Transition and Operation) . In-depth understanding of SQL architecture and troubleshooting experience with the ability to analyse technical problems to prevent future occurrence. Configuration of Log Shipping, Replication, Mirroring, Manage Cluster, Maintenance Plan configuration, Backup and Restore Strategies. In-depth knowledge on Windows Server Clustering. Monitoring all the high availabilities and make sure all are in sync Support multiple versions of SQL server 2008/12/14/16/17/19, MongoDB, Postgree and RDMS on Azure and AWS. Doing performance tuning whenever the slowness reported Monitoring and managing of problem tickets. Ensure closure within the SLA defined. Liaison with Customer for complex technical issues and capacity planning. Provide technical leadership and internal trainings to subordinate teams. Attend and actively participate in management meetings, client meets and workshops Delegate tasks to sub-ordinate teams and follow up to make sure that they are completed. Implementation of best practices, Review of KEDB and SOP, Handling of Problems related to historic incidents, Formulate service improvement plans. (SIP). Responsible to verify availability of any latest SQL Server Support for all the SEV1 issues and make sure all the resolution within agreed SLA timing. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise: In-depth knowledge on Windows Server Clustering. Total and relevant experience in SQL should be minimum 8 years. Monitoring all the high availabilities and make sure all are in sync Support multiple versions of SQL server 2008/12/14/16/17/19, MongoDB, Postgree and RDMS on Azure and AWS. SSRS( SQL Server Reporting Services ) & Knowledge in AZURE ( IaaS , PaaS , VM , Virtual Networks, Subnets, NSG, Storage, Azure SQL, Elastic Pools, Managed Instance, DMA, DMS ) is required. Must be Microsoft SQL Certified on 2014 / 2016 /2019. Azure Fundamentals or AWS Essential Certified. Good verbal and communications skills. Preferred Technical and Professional Experience Qualification/Experience: Degree or Any Graduation or Post-Graduation Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for maintaining and updating technology and platform solutions in Eaton's Identity and Access Management space. This involves addressing both business and technical requirements while leveraging standard principles and patterns. Your primary focus will be on supporting all IAM applications including Azure, Modern Identity Governance Solution (e.g. Sailpoint, Saviynt), CyberArk, BeyondTrust, and PKI. Your duties will include investigating, analyzing, diagnosing, recovering, and monitoring various technology applications/platform-related incidents, performing Root Cause Analysis, and executing the standard Problem Management process. You will collaborate with other IT support teams and key suppliers to resolve issues and escalate when necessary. Identifying gaps in monitoring and potential impact on service delivery will be part of your responsibilities. Additionally, you will work across functions to deliver technology and platform solutions that meet customer requirements, providing solution options and highlighting operational or security risks. Tuning and configuring technologies and platforms to meet customer and operational requirements will also be essential. Coordinating and regularly updating technology, platform, and documentation to ensure operational health and security will also fall under your purview. Lastly, you will support access provisioning and certification processes to ensure regulatory compliance and operational efficiency. Qualifications: - Bachelors or Associates degree from an accredited institution, or equivalent experience - Minimum of 5-7 years in Identity and Access Management Skills: - Experience in Identity and Access Management solutions and technologies - Proficiency in cloud access management tools - Hands-on experience with IAM applications such as Okta, Sailpoint, Saviynt, and CyberArk - Implementing and troubleshooting SAML and OIDC/Oauth integrations - Knowledge of SCIM protocol usage - Configuring Azure AD SSO using Modern auth protocols-SAML and OIDC/Oauth - Troubleshooting Synchronization Issues, Configuring Identity Governance policies, Configuring MFA and Conditional Access policies - Understanding of Modern SSO standards and ability to describe their flows/characteristics - Active Directory administration and integration expertise - Familiarity with LDAP standards and techniques for managing privileged access - Integration to Identity Governance solutions such as Saviynt and Sailpoint - Proficiency in web access management troubleshooting tools and API scripting tools - Experience in Development, Automation, or Scripting - Data Analysis and Integration skills (ETL, SQL, etc.) Nice To Have Experience In: - Public Key Infrastructure (PKI) Architecture and operation, Code Signing, Root CA - Web Development (Javascript, CSS, Java, Python, Ruby, Go, .Net, PHP) - Directory Server (AD or LDAP) - Okta + Zscaler integration - CyberArk EPM and Core PAS experience - BeyondTrust EPM experience - IaaS / PaaS access management - Java Development / SDLC management processes - ServiceNow integrations - ITIL certification or knowledge of best practices - Identity Governance topics like identity lifecycle, role-based access, ABAC, certification, access request workflows, SoD, audit Other Requirements: - Proven ability to communicate clearly and concisely - Excellent proficiency with the English language (written and verbal) - Strong analytical and problem-solving skills - Effective Time Management ,
Posted 3 weeks ago
10.0 - 15.0 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Demantra Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree preferred Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that projects are delivered on time and meet quality standards. Roles & ResponsibilitiesSpearhead Oracle Demantra or Oracle Fusion Demand Management processes with a minimum of 6 years of expertise, focusing on predictive trade planning and Promotions and new product introduction. Implement, support, optimize solutions across Oracle Demand Management, Oracle Supply Planning, Backlog Management, Replenishment Planning Collaborate with business stakeholders to gather and analyze planning requirementsTranslate business needs into functional designs and configurations.Conduct workshops and requirement-gathering sessions. Utilize advanced querying skills to extract relevant data and derive actionable insights. Possess a deep understanding of Demantra tables or Oracle Fusion Tables, leveraging this knowledge for effective data management and analysis. Professional & Technical Skills: Ability to work in Fusion Demand Management requirement gathering sessions and configuring the system as per customer requirements Strong expertise in predictive trade planning and Deductions and Settlement Management processes within Oracle Demantra. Extensive knowledge of Oracle VCP - Demantra and experience in supporting clients in this domain. Advanced querying skills and a deep understanding of Demantra tables for effective data analysis. Thorough knowledge in understanding customer business, setup and configure Oracle Demantra / Fusion Demand Management, tune the engine Should have done collections into Demantra, run the plan, Setup/ Configuration of Oracle DM/ Business Modeler At least 5 to 10+ years of experience consulting on Oracle Fusion Cloud SCM applications- Oracle Demand Management, Replenishment Planning and Sales & Operations Planning Modules (including gathering business requirements, gap analysis, designing demos, UAT and SIT configuration) Exceptional communication skills Should have proficiency in Plan Inputs / Demand Management and Supply Planning and publish the forecast from Cloud Fusion Planning. Business Communication Ability to work custom PaaS Solutions Ability to coordinate with cross functional teams Should have the ability to work as a Techno Functional Consultant Solution Oriented Mindset Able to travel as needed; up to 60-70% of the time. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Demantra.- This position is based at our Bengaluru office.- A Bachelors Degree or equivalent 12 years work experience If an associates degree with 6 years of work experience is required. Qualification Bachelors Degree preferred
Posted 3 weeks ago
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