1387 Paas Jobs - Page 17

• Should have worked as a Level 2 Azure engineer for at least 2 years. • Should at least have 3-4 years of total working experience • Should be Graduate or Above • Should have extensive working knowledge of Microsoft Azure platform & Windows Virtual Desktops • Must have Certifications like MCSE or MCSD Azure (Advanced Level) & ITIL Principal Responsibilities: • Responsible to provide high end Technical & Project based support & consultation for Azure Cloud • The candidate will be required to architect, design and implement solutions using different service offered by MS Azure and combination of enterprise management solutions (Backup/Monitoring/Automation etc.) • The candidate will work with the clients & internal team members to design the technical architecture for Public Cloud Platform (Public isolated or Hybrid). • Help Tier 1 resources to address the Microsoft Azure related issues • Troubleshooting the Level 2 & advanced Azure & Windows Virtual Desktop issues and performing call backs ensuring issues are resolved in the defined SLA & appropriate solution is provided to the customer. • Will be responsible for updating, sharing daily, weekly & monthly Azure related tickets tracker & analysis. • Resolving any global, cross-functional or work-team issues • Defining key management routines and governance strategy to ensure effective business process execution • Reporting and trending on the effectiveness of the solutions and standards • Initiate improvements in tools, requirements gathering, processes, and people • Responsible to investigate causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the Azure related tickets. • Understanding Azure support priorities and objectives and taking an active role in accomplishing them. • Responsible for handling individual projects related to new implementations, improvisations or migrations to Azure. Behavioural Skills • Excellent verbal & written Communication skills • Should have excellent customer handling & listening skills • Strong analytical skills • Strong problem-solving skills • Change Management & negotiating skills • Quick decision maker and fast learner • Experience in handling multiple tasks • Very organized and team player • Result Oriented & able to deliver within timelines Technical Skills: • Candidate should have hands on experience in designing, implementing and providing solutions in the areas of Infrastructure management & consulting. • Should have working experience in Azure IaaS, PaaS, Windows Virtual Desktop, storage, network and database. • Analyzing and identifying applications for cloud assessment and fitment, mapping workloads across IaaS, PaaS and private clouds • Implementing and hosting large, complex workloads (windows and non-windows) in Azure IaaS and configuring correct VM size and storage selection. • Experience in implementing & managing Windows Virtual Desktop environments • Experience in implementing hybrid connectivity between Azure and on-premise using virtual networks, VPN and Express Route • Experience in implementing using one or more Azure PaaS services like web sites, web/worker roles, SQL Azure database, storage, service bus, Web Jobs, cloud services, Remote Apps etc. • Experience and understanding of security requirements for cloud like IAM, Web Application Firewalls, Data protection etc. • Experience in defining highly available, DR solutions in Azure • Should have experience in handling Azure Backup/recovery & Site Recovery situations • Experience in defining cloud strategy for enterprise • Experience in automation solutions using Azure Resource Manager, PowerShell • Should have handled multiple Azure migrations in the past related to AD, File, Web Services, Applications etc. • Should have excellent understanding of IT Infrastructure elements like Servers, Network, AD, DNS, DHCP, File etc. • Should have excellent troubleshooting skills to troubleshoot complex issues related to Azure infrastructure. Working Conditions and Environmental Attributes Working Days : Monday - Friday Working Hours 9 hours (US work Shift Pattern), mix of WFO and WFH. The working hours may get extended due to nature of the business. The employee must be willing to work at a location in a small-to mid-sized office setting, plus attend client conferences and meetings that may or may not be held during the workday. Travel to other Quatrro locations or client offices may be necessary, as well as physical presence at company meetings with other offices throughout the globe.

Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred

Key Responsibilities: This is a key-requirement from an L3 engineer. A solid foundation in Computer Science principles in terms of filesystems, processes, network stack, protocols, etc. is necessary for a candidate to be able to perform as per expectations at senior position. Manage Microsoft Servers like Hyper V, Active Directory, DHCP, DNS, SQL etc Candidate is expected to know about all these servers or technologies before-hand along with quick learning ability is expected. Troubleshoot problems with deployed servers or perform new deployments from scratch. Both troubleshooting and bootstrapping require proper understanding of inter-dependencies between various services. Ability to understand client requirements, suggest possible issues with current setup, present new architectures, migrate from existing setup to new setup with minimum downtime and no loss of data is critical. Teamwork and leadership skills are required to work with team of L1/L2 engineers to prepare them for L3 support activities in future. The task may require travel to different cities for days to a weeks duration to setup infrastructure, participate in meetings and discussions, etc. Later on, ability to support entire infrastructure remotely over VPN, SSH with just shell-commands without relying on GUI or direct access is necessary. Since root access and passwords or keys or various clients would be with L3 engineer. He/She is expected to keep confidential data securely and not disclose any private information to outsiders. Maintain documented (e.g. Disaster Recovery) procedures for OS Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. Ability to automate tasks with programming (Shell scripting) or configuration management tools (Ansilbe, puppet), etc. is preferred. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings. Technical Skills: Expert Knowledge of Microsoft Windows 2008/2012/2016 Administration: Install, Configure manage. Expert knowledge on Virtualization: VMWare, Microsoft System Center HyperV Administration Expert Knowledge on Microsoft troubleshooting skills and tools. Including OS Hardening and Vulnerability assessment. Knowledge of TCP/IP, DHCP, DNS and Troubleshooting. Knowledge on TCP/IP, DNS, DHCP, Power shell scripting Knowledge of AD group policies. Working knowledge of Linux systems Cloud - Azure and AWS. Understand the Backup technologies Anti-virus, Compliance Patch management, Storage Understand the Storage technologies Should have worked on supporting an enterprise class Data Center. Hands on experience with physical server installation Familiarity with development, tools, languages, process, methods and troubleshooting of Microsoft Azure based solutions. Familiarity with MS SQL, MySQL would have added advantage ITIL Process knowledge (Problem, Incident, Change Management) Exceptional communication skills Core experience on Windows Performance Ability to troubleshoot Windows Performance related Incidents across all Version of Windows OS Excellent knowledge on Windows components (Bios, Registrys, CPU, Memory, DNS, DHCP etc). Excellent knowledge in troubleshooting Windows Production Server Performance issues (Sever Crash, No Boot, Memory leaks, Sluggish Server, Unresponsive Servers) Good knowledge on User Mode & Kernel Mode in Windows Environment Excellent knowledge of Registry keys in Windows Environment Ability to troubleshoot No boot issues in production Environment. Excellent knowledge in Analyzing & Configuring Memory Dumps Good knowledge on Windows Operating System Architecture Should be good in troubleshooting Windows issues via CMD. Good knowledge on Sys Internal Tools from troubleshooting standpoint VMware(ESXi, vCenter, vSAN) VMware availability technologies Site Recovery Manager, vMSC MS Windows Server Hyper-V Linux RHEL, SLES, CentOS, etc. Good knowledge on troubleshooting Windows Performance issues on Azure & AWS Platform Good Knowledge on identifying Hidden Process which cause Memory leaks using various tools. Required: Perform Troubleshooting on Windows Performance issues. Troubleshoot Complex issues which may occur on Premise or Virtual Servers Machines (Azure VMware). Perform multi-tasking and handle High Volume and Complex cases. Do research on complex cases utilizing internal documents and knowledge base and apply fix for customers. Proven experience in designing and implementing solutions on Microsoft Azure. Strong knowledge of Azure services, including IaaS, PaaS, and SaaS offerings. Familiarity with Azure security and compliance features. Proficiency in scripting languages (PowerShell, Python) for automation. Experience with source control systems and CI/CD pipelines. Azure certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert, are a plus. Business Skills: i. Demonstrate strong written and verbal communication skills ii. Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly. iii. Experience in interacting/Supporting Level 1 Support teams and customers iv. Must be a team player and show ability and willingness to motivate and support other engineers

Openings for Junior System Admin(6months-2yrs): Location - Hyderabad(Gachibowli) Job Description 1.Hardware troubleshooting 2.Os (Win 7,10,11) installation and troubleshoot 3.Printer Configuration and sharing troubleshooting 4.Wi-fi router Configuration 5.Basic knowledge on Linux and VMware 6. office 365 and outlook configuration and troubleshoot 7.Blue screen troubleshooting 8.Knowledge on Active Directory 9.Wifi And Desktop MAc Binding Knowledge 10.Laptop Hardware and software troubleshoot 11.Network Mapping and Sharing Knowledge 12.Backup recovery knowledge. 13.knowledge on access points 14.Lan Wan Dhcp troubleshoot 15.Software Application installation and troubleshooting Skillset - Active Directory, System Administration, Office 365 Administrator, DNS, Active Directory Support, DHCP Server, Group Policy, Cloud Administrator, PAAS, IAAS, SAAS. please contact for more details. Sri Lalitha 92810 37167 sri.lalitha@spsoftglobal.com

Role & responsibilities Kubernetes Developer with C/C++/C# and Azure Exp Preferred candidate profile Kubernetes Developer with C/C++/C# and Azure Exp Please share your updated resume to my email id from 3-15 years of experience guys. Sincerely NN00848658@techmahindra.com

- Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred

- Should have worked on Azure (extensive hands on) for at-least 3-5 years. PaaS based web app, Function Apps, Storage and IaaS (Both Linux and Windows). - Should have decent exposure to Azure AD and should have worked on Azure monitoring and control. - Should have worked on SSO/MFA/WAF set up. - Should have worked on Operating systems such as Windows and Linux and databases like Oracle, MS SQL with basic understanding on the OS/DB admin concepts. - Should have hands on experience on cloud migrations. - Candidate should be from a developer background - Either one of .Net, Java, Python or NodeJs. Added advantage : - Preference will be given to candidates having exposure to DevOps (Cloud DevOps). - Candidates with AWS knowledge along with Azure will be given preference. - Candidate with knowledge on setting up High Performance Compute environments on cloud (dynamically scalable to 500-1000 cores) would be preferred.

Azure Architect Experience: 12+ years Location: Gurugram (Hybrid) Job Description- We are looking for an experienced and visionary Azure Architect to lead the design, implementation, and optimization of enterprise-level Azure solutions. The ideal candidate will have a deep understanding of Azure infrastructure, enterprise solution design, network interfaces, and architecture capabilities. This role requires strategic planning, hands-on expertise, and a focus on delivering secure, scalable, and cost-efficient cloud solutions. Technical Competencies: Comprehensive Knowledge of Infrastructure Services: Windows Servers Linux Servers Networking Firewall Security and Web Application Firewalls Storage Solutions Automation using MS-DOS and PowerShell Azure Infrastructure Management Expertise: Enterprise-level Resource Provisioning and Management Advanced Networking and Connectivity Design Identity and Access Management (IAM) for secure operations Backup, Disaster Recovery, and High Availability solutions Security, Compliance, and Governance Policies Cost Management and Performance Optimization Automation and Scripting for scalable deployments Patch Management and Continuous Updates. Required Skills: Expertise in Azure Resource Manager (ARM), Virtual Machines, Azure Networking, Storage Accounts, and Databases. Proficiency in scripting and automation (PowerShell, Azure CLI, or Python). Experience with infrastructure-as-code tools such as Terraform or Bicep. Strong understanding of Azure monitoring tools (Azure Monitor, Log Analytics, Application Insights). In-depth knowledge of Azure Security (Azure AD, IAM, Security Centre). Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes on AKS) is a plus.

We are seeking a Senior DevOps Engineer with 35 years of hands-on experience in cloud infrastructure and DevOps practices. The role involves designing, implementing, and maintaining AWS cloud infrastructure, managing containerized applications using Amazon EKS and Kubernetes, and developing CI/CD pipelines with Jenkins, Azure DevOps, and Argo CD. The ideal candidate will have expertise in Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, strong scripting skills (e.g., Python, Bash), and a deep understanding of AWS services like EC2, S3, and RDS. Candidates with experience in Financial Services Industry (FSI) or regulated environments are preferred. This is a full-time, 6-month on-site role in Bengaluru, with a requirement for immediate joiners or a notice period of 15 days.

We are seeking a Senior DevOps Engineer with 35 years of hands-on experience in cloud infrastructure and DevOps practices. The role involves designing, implementing, and maintaining AWS cloud infrastructure, managing containerized applications using Amazon EKS and Kubernetes, and developing CI/CD pipelines with Jenkins, Azure DevOps, and Argo CD. The ideal candidate will have expertise in Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, strong scripting skills (e.g., Python, Bash), and a deep understanding of AWS services like EC2, S3, and RDS. Candidates with experience in Financial Services Industry (FSI) or regulated environments are preferred. This is a full-time, 6-month on-site role in Bengaluru, with a requirement for immediate joiners or a notice period of 15 days.

Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred

: Senior Software Engineer (Applications) Location - Bangalore, India DESCRIPTION Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. You will join the Professional Services team. Its mission is to build custom solutions for Zendesk customers. They are built on top of various Zendesk products (Support suite, Sell suite, Sunshine Platform & Sunshine Conversations) to extend their capabilities and integrate with other systems. We create solutions using various APIs, either on the backend or the frontend side. Our core competencies are originating from the JVM & Java ecosystem, but we also deliver cloud-native solutions (on AWS) and frontend applications (in Zendesk Apps Framework). We work fully remotely using Slack and Zoom as our main means of collaboration Working as part of our Professional Services function, Senior Software Engineer will be responsible for designing, implementing, and maintaining tools and processes for software application while also ensuring the reliability, security, and performance of our software that we develop for our customers. KEY RESPONSIBILITIES Design and develop custom integration services Zendesk customers based on the cloud native 12 factor principles. Design and implement microservices from scratch (a lot of greenfield projects) Enhance existing microservices by interacting with technical and solution architects as well as customer stakeholders (if needed) Maintain technical documentation and lead daily technical meetings all the while mentoring and influencing junior members of the team. Design, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Collaborate closely with infrastructure, operations, security, networking and other teams to ensure smooth software development, infrastructure design and deployment processes. Identify design and development bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our applications. Implement and maintain security best practices with continuous monitoring and improvement. Troubleshoot and resolve issues in development, testing, and production environments from a perspective of high severity incidents raised by customers that need deeper root cause analysis. Create and maintain clear and concise documentation for all software development procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Work on customer projects, with a goal to deliver a working solution within defined timelines. It will require cooperation with team members and other stakeholders from a wider organisation Develop new solutions following best practices like SOLID, code reviews, test automation, CI/CD deploymentsExperience in setup, configuration and drive the maintenance of application services on Amazon Web Services cloud platform. Proficiency in the following areas Java 17 / Kotlin with Spring Boot React.js with TypeScript MySQL and DynamoDB databases Serverless, AWS Lambda, Step Functions Familiarity with Docker / Kubernetes BPM software experience preferable (for e.g., Workato) Possess a solid foundation in Computer Engineering, holding a Bachelors degree in the field. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the relevant domain is essential for e.g., Generative AI for business applications. Senior Software engineers need to be able to effectively communicate and influence with peer developers, architects, operations teams, and other stakeholders EXPECTATIONS OF THIS ROLE Professional experience in developing and designing software solutions Solid command of Java or other JVM-based language & frameworks Willingness to build solutions also in the frontend stack. Prior experience will be welcome! Interest in building cloud-native solutions on AWS platform Being open to explore alternative technologies & technology stacks Ability to work remotely and independently, yet in collaboration with the rest of the team Mentoring and helping less experienced team members Work Experience: Around 6 to 8 years of total experience. Must have experience on Java springboot micro services design/ development/ maintenance/ enhancement with high performance coding Demonstrable experience in technical leadership and mentoring of a small team

We are looking for a highly skilled Software Architect to join our engineering team and drive the design and delivery of scalable, reliable, and high performance systems This role demands a visionary leader who is passionate about technology, thrives on solving complex problems, and is eager to contribute to a fast paced, collaborative environment As a Software Architect, you will lead technical decision making, evaluate and implement tools and APIs for proof of concepts (POCs), and define best practices across teams You will also mentor engineers while shaping the technical roadmap to align with business objectives Key Responsibilities Architecture & Design Develop and maintain scalable, secure, and cost efficient cloud native architectures on platforms like Azure Design, implement, and advocate for microservices architectures and distributed systems Apply design patterns and modern architectural principles to ensure robust, maintainable, and testable solutions Proof of Concept & Tool Evaluation Research and evaluate tools, libraries, and frameworks; prototype integrations to assess feasibility Demonstrate hands on ability to run scripts, configure environments, and integrate APIs for POCs Collaboration & Leadership Partner with engineering, product, and business stakeholders to align on technical solutions Provide thought leadership and guidance to engineering teams on complex technical challenges Conduct architecture reviews and ensure technical alignment across projects Cloud & DevOps Expertise Define cloud strategies, leveraging Azure services like App Services, Functions, Kubernetes (AKS), and DevOps pipelines Promote adoption of CI/CD pipelines, containerization (Docker/Kubernetes), and infrastructure as code (IaC) best practices Code Quality & Development Standards Advocate for clean code practices, automated testing, and robust version control strategies Participate in hands on coding and debugging, if needed, to unblock engineering teams Provide technical leadership to ensure optimal performance and scalability of the applications Key Qualifications Technical Skills Cloud Expertise: Deep understanding of cloud platforms, especially Microsoft Azure, and their ecosystems (eg, PaaS, IaaS, serverless computing, etc) Microservices: Proven expertise in designing, implementing, and scaling microservices based architectures Programming: Hands on experience with one or more languages such as Java, C#, Python, or Node.js API Integration: Strong background in integrating and testing APIs; familiarity with tools like Postman or Swagger Design Patterns: Deep knowledge of architectural and design patterns (eg, CQRS, Event Sourcing, Saga Patterns) DevOps: Experience with CI/CD, container orchestration (Docker/Kubernetes), and IaC (eg, Terraform or Bicep) Scripting: Competency in scripting and automation using Bash, PowerShell, or Python Experience 15+ years of software development experience with at least 3 years in an architecture role Experience leading technical design discussions and driving technical decisions Strong expertise in creating POCs to assess the feasibility of tools, services, and approaches Soft Skills Strong analytical and problem solving abilities Excellent communication skills with the ability to explain technical concepts to both technical and non technical audiences Proven ability to mentor and inspire teams toward technical excellence Preferred Qualifications Experience in Event Driven Architectures and messaging systems like Kafka, Azure Service Bus, or RabbitMQ Hands on experience with multi cloud strategies and hybrid cloud solutions Certifications such as Azure Solutions Architect Expert, AWS Certified Solutio

Line of Service Advisory Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary Managing business performance in today s complex and rapidly changing business environment is crucial for any organization s short-term and long-term success. However, ensuring streamlined E2E Oracle fusion Technical to seamlessly adapt to the changing business environment is crucial from a process and compliance perspective. As part of the Technology Consulting -Business Applications - Oracle Practice team, we leverage opportunities around digital disruption, new age operating model and best in class practices to deliver technology enabled transformation to our clients. *Responsibilities: Extensive experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer. Completed at least 2 full Oracle Cloud (Fusion) Implementation Extensive Knowledge on database structure for ERP/Oracle Cloud (Fusion) Extensively worked on BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) Candidates who are proficient (3 or 4 out of 5 score) in more than 2 Fusion Technical areas (Reports & Extracts, Integration Cloud, VBCS, Apex, HDL & FBDI) who has worked for domestic and international clients in support, enhancements and implementation projects with 5 to 8 years of experience. Capable of working in shifts, onsite-offshore delivery model. Knowledge in PL/SQL is must *Mandatory skill sets - Oracle Fusion, BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) *Preferred skill sets - Consulting experience *Years of experience required - 3-8 Years of Oracle fusion experience *Education Qualification BE/BTech MBA m Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Oracle Fusion Applications Optional Skills Consulting Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 60% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

SUMMARY Cloud Administrator should be able to work independently on AWS or Azure cloud platform. This position requires Five (5) year of experience; out of which up to 3 years on data center operations and minimum 2 year on cloud services. Candidate should have intermediate knowledge of Linux / Windows technology, scripting, web server, database, and DevOps tools. Candidate should have hands on experience in diagnosing & troubleshooting cloud and platform level issues. Cloud Administrator should able to configure, monitor and manage cloud infrastructure based on AWS cloud best practice. Candidate should have hands on experience of migrating on-Premises workloads to Public cloud. Candidate should have proven capability to proactive address issues. KEY RESPONSIBILITIES Design, implement and manage cloud Infrastructure including but not limited to identity and Security, Monitoring, Data Storage, Business Continuity Define optimal design patterns and solutions for high availability and disaster recovery for applications Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment Ensure delivered solutions meet/perform to technical and functional/non-functional requirements Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners Ensure delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk Provide support and technical governance, expertise related to cloud architectures, deployment, and operations Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability) Demonstrate knowledge of DevOps tool chains and processes Provide thought leadership in industry and to fellow team members across business and technical project Demonstrate forward thinking around where the organization is going and how technology can support these efforts Advocate and define cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems Act as the coach and mentor to team members and technical staff on their assigned project tasks Develop a cohesive team and ensure their continued success Lead the definition and development of cloud reference architecture and management systems Conduct product work reviews with team members SKILLS AND EXPERIENCE 5+ years of architecture, design, implementation, and/or support of highly distributed applications (i.e. having an architectural sense for ensuring availability, reliability, etc.). 2+ years of experience in migrating” on premise workloads to the cloud. Oversight experience on major transformation projects and successful transitions to implementation support teams. Solid understanding of modern authentication protocols and a background in cyber security Deep understanding of cloud computing technologies, business drivers, and emerging computing trends. Understanding of cloud governance technologies for cost management and control. Understanding of common database technologies such as SQL Database/Server, Oracle, MySQL Exposure to multiple, diverse technologies and processing environments Knowledge of all components of cloud technical architecture Strong understanding of network architecture and application development methodologies Proven track record of building deep technical relationships with senior executives and growing cloud consumption share in large or highly strategic accounts. Proven track record of driving decisions collaboratively, resolving conflicts & ensuring follow through. Presentation skills with a high degree of comfort with both large and small audiences. Problem-solving mentality leveraging internal and/or external resources. Exceptional verbal and written communication.

Location:Kochi / Pune C1 - 9- 12years CBR - 200K Passport mandatory Key Roles and responsibilitiesThorough understanding of OCI cloud concepts, environment, services Good Hands-on with OCI architecture and design Implementation of OCI IaaS and PaaS services Conducts business process analysis/design, needs assessments and cost benefit analysis related to the impact on the business. Understanding business needs, translating those needs into system requirements and architecture aligned with the scope of the solution.Technical skills:Hands-on administration skills on the OCI Cloud environment. Good Understanding of OCI cloud, network operations, private and hybrid cloud administration Good Understanding of IaaS, PaaS, SaaS and Cloud design Expertise in designing and planning cloud environment in enterprise environment including application dependencies, client presentation mechanism, network connectivity and overall virtualization strategies Good Understanding of virtualization management and configuration - Knowledge of Autoscaling concepts (scale up and scale down) of VM, VM upgrades, configure availability domains/fault domains - Building a technical and security infrastructure in OCI cloud for selected apps/workloads Understanding of OCI Services - VCN, Subnets, Route tables, Dynamic Routing gateway, Service gateway, Security lists, NSG, Load Balancer, Storage buckets, Logging, Auditing, Monitoring, provisioning, security services(Cloud Gaurd, Network Firewall), IAM Understanding and ability to promptly diagnose and remedy cloud related problems and failures - Hands-on experience with OCI backend infrastructure, troubleshooting, and root cause analysis Manage server, build commission and decommissions processes Logging & monitoring for IaaS/PaaS resources FastConnect setup and traffic flows experience with IPSEC/VPN tunneling working knowledge Knowledge of VCN peering and managing the Dynamic route gateway, security lists on OCI. Implement and maintain all OCI infrastructure and services VM's, OCI functions, Monitoring, Notifications Experienced in Deploying OCI VM's and managing the cloud workloads through OS management HUB Experienced in implementing DR drills on regular basis as per the need or requestMandatory Skills (Must Have)Primary skills:OCI CertificationOracle Cloud Infrastructure Architect - Associate/ProfessionalSecondary Skills at least L2 or L2+ (Good to have)Knowledge on other Cloud - AWS/Azure Knowledge on Infrastructure as Code (IAC) like Terraform Knowledge of any of the tools like Servicenow, BMC Helix, Ansible, Jenkins, Splunk Cloud automation using Python and Powershell scripts Knowledge on Devops, KubernetesBehavioral Skill (Must have):Good Communication Skill - effective written and oral Lead the team of juior architects Eagerness to learn new cloud services and technology Team Collaboration Creative thinking in implementing new solutions 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Database Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years.

GCP Engineer GCP developer should have the expertise on the components like Scheduler, DataFlow, BigQuery, Pub/Sub and Cloud SQL etc. Good understanding of GCP cloud environment/services (IAM, Networking, Pub/Sub, Cloud Run, Cloud Storage, Cloud SQL/PostgreSQL, Cloud Spanner etc) based on real migration projects Knowledge of Java / Java frameworks. Have leveraged/ worked with any or all technology areas like Spring boot, Spring batch, Spring boot cloud etc. Experience with API, Microservice design principles and leveraged them in actual project implementation for integration. Deep understanding of Architecture and Design Patterns Need to have knowledge of implementation of event-driven architecture, data integration, event streaming architecture, API driven architecture. Needs to be well versed with DevOps principal and need to have working experience in Docker/containerization. Experience in solution and execution of IaaS, PaaS, SaaS-based deployments, etc. Require conceptual thinking to create 'out of the box solutions Should be good in communication and should be able to handle both customer and development team to deliver an outcome. Mandatory Skills: App-Cloud-Google. Experience5-8 Years.

SRE Microsoft PowerApps Skilled professional with hands-on experience in the Microsoft ecosystem, particularly across Power Platform (Power Apps, Power Automate, Power BI), Azure services, and automation frameworks. The role involves developing solutions using Kusto Query Language (KQL), automating workflows via IcM and Geneva/Jarvis, and managing environments like AME. Proficiency in Azure DevOps for CI/CD and environment management is essential. Key Responsibilities: Design and automate workflows using Power Automate and IcM. Build dashboards and reports in Power BI. Query and analyze data using Kusto Query Language in Azure Monitor/Log Analytics. Manage incidents and operational workflows via Geneva/Jarvis. Develop and deploy solutions in the Azure environment. Use Azure DevOps for pipeline creation, environment management, and project tracking. Preferred Skills: Strong knowledge of Power Apps, Microsoft Azure infrastructure and services. Experience with automation and monitoring tools within Microsoft. Familiarity with DevOps methodologies and tools. Excellent troubleshooting and problem-solving abilities. Mandatory Skills: Microsoft PowerApps. Experience5-8 Years.

Role Purpose The Cyber Security Analyst - L4 is pivotal in safeguarding sensitive organizational information by systematically analyzing, identifying, rectifying, and recommending specific improvements to enhance the security posture of Wipro Technologies. You will proactively assess security risks and implement strategies that protect against potential threats, ensuring compliance with industry standards and regulations. In this role, you will be at the forefront of our cyber defense initiatives, utilizing advanced security measures to protect our assets and reputation. You will work collaboratively with various teams to integrate cybersecurity practices seamlessly into our operations, promoting a culture of security awareness throughout the organization. Key Responsibilities Customer Centricity Deliver exceptional cybersecurity services by ensuring that all customer needs are promptly addressed and resolved. Monitor all log sources and maintain security access protocols to prevent unauthorized access. Develop comprehensive disaster recovery plans to respond to potential security breaches effectively. Continuously monitor for unauthorized, suspicious, or illegal activities within the system. Conduct detailed log reviews and forensic analysis to examine any unauthorized access to sensitive data. Execute security assessments and root cause analyses on security incidents to devise effective improvements. Provide technical support and guidance on escalated incidents from the L1 team, available for 24x7 rotational shifts. Utilize advanced analytics tools to assess emerging threat patterns and vulnerabilities. Complete all tactical security operations tasks related to incident management effectively. Analyze security incidents to provide detailed reports and actionable insights. Coordination & Audit Foster clear communication with stakeholders to address cybersecurity concerns and recommend future security enhancements. Keep an updated information security risk register and assist with internal and external security audits. Support the creation and dissemination of cybersecurity awareness initiatives for all employees. Provide advice and training to staff concerning risks associated with emails, including spam and malicious threats. Desired Competencies The ideal candidate will possess the following competencies Client CentricityAbility to prioritize client needs and deliver tailored solutions. Passion for ResultsA results-oriented mindset to achieve objectives efficiently. Execution ExcellenceCommitment to executing tasks with high-quality standards. Collaborative WorkingCollaborate effectively across different teams and disciplines. Learning AgilityAbility to rapidly adapt and respond to changing situations. Problem Solving & Decision MakingStrong analytical skills to assess issues and make informed decisions. Effective CommunicationAbility to convey complex information clearly and effectively. Security SME Qualifications 8+ years of experience working with enterprise customers on Azure solutions implementation Strong engineering troubleshooting skills to solve complex problems Knowledge of ITIL processes Working on ServiceNow ticketing tool for performing various activities (Incidents/RITM/Change Requests) Strong awareness of networking and internet protocols like TCP/IP, DNS, SMTP, HTTP etc. Expertise on Azure IaaS and PaaS network NPS Radius Server Design, Implementation and Management of Azure Load Balancers Design, Implementation and Management of Azure Application Gateways Design, Implementation and Management of Azure VNet, VNet Peering, VNet Integration etc. Design, Implementation and Management of NSG and ASG Design, Implementation and Manage name resolutions via DNA Zones Design, Implementation and Management of Azure Subnets, Azure UDR and Azure NSG Design, implement and manage Azure Private Link service, Azure Service Endpoints and Azure Private Endpoint Keep an External IP Address inventory with documented owners and purpose Working knowledge on Azure Connection Monitor, NSG Flow Logs, Azure Network watcher and other monitoring tools Mandatory Skills: Palo Alto Networks - Firewalls. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years.

GCP Architect A Seasoned architect with a minimum of 12+ years and designing medium to large scale Application-to-Application integration requirements leveraging API, APIMs, ESB, product-based hybrid implementation.. Good understanding of GCP cloud environment/services (IAM, Networking, Pub/Sub, Cloud Run, Cloud Storage, Cloud SQL/PostgreSQL, Cloud Spanner etc) based on real migration projects Experience/Exposure for Openshift & PCF on GCP & DevSecOps will be an added advantage Ability to make critical solution design decisions Knowledge of Java / Java frameworks. Have leveraged/ worked with any or all technology areas like Spring boot, Spring batch, Spring boot cloud etc. Experience with API, Microservice design principles and leveraged them in actual project implementation for integration. Deep understanding of Architecture and Design Patterns Need to have knowledge of implementation of event-driven architecture, data integration, event streaming architecture, API driven architecture. Need to have an understanding and designed integration platform to meet the NFR requirements. Should have implemented design patterns like integrating with multiple COTS applications, integrations with multiple databases (SQL based and also NoSQL) Have worked with multiple teams to gather integration requirements, create Integration specification documents, map specifications, write high level and detailed designs, guiding the technical team for design and implementation. Needs to be well versed with DevOps principal and need to have working experience in Docker/containerization. Experience in solution and execution of IaaS, PaaS, SaaS-based deployments, etc. Require conceptual thinking to create 'out of the box solutions Should be good in communication and should be able to handle both customer and development team to deliver an outcome. Mandatory Skills: App-Cloud-Google. Experience8-10 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience8-10 Years.