Outbound Sales Team Lead/Manager

About Toolsvilla:

Toolsvilla.com is India’s leading B2B online marketplace for Agriculture Equipment, Food-processing Machinery & Industrial tools/supplies. With over 20,000 products across 30+ categories, we connect 1200+ suppliers with several thousand customers nationwide every month. Our mission is to make mechanisation affordable & accessible to millions of Small Businesses in India.

An Outbound Sales Manager leads and develops the outbound sales team, drives sales strategies, and ensures the achievement of sales targets.

Key Responsibilities:

• Develop and Execute Sales Strategies: Create and implement effective outbound sales strategies from the lead pool to meet or exceed revenue goals.
• Lead and Motivate Team: Manage, train, and inspire a team of outbound sales representatives, fostering a culture of high performance.
• Target and Performance Monitoring: Set clear team targets and KPIs; regularly monitor, analyze, and report performance metrics.
• Sales Operations Management: Oversee outbound activities and processes to ensure smooth departmental operations, including the development of improved processes where needed.
• Collaboration: Work closely with marketing and product teams to optimize lead generation and campaign strategies.
• Customer Relations: Establish and maintain relationships with customers, ensuring excellent customer engagement and satisfaction.
• Pipeline Management: Oversee the tracking and progression of leads through CRM tools, ensuring accurate and up-to-date records.
• Sales Reporting: Maintain regular and accurate reports on sales activities, team achievements, and market feedback for senior leadership.
• Compliance: Ensure all sales processes comply with company policies and relevant regulations.

Required Qualifications and Skills:

• Education: Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Experience: 3–5+ years in outbound sales, with experience managing or supervising sales teams.
• Sales Skills: Strong leadership, negotiation, and presentation skills; ability to communicate effectively in both written and verbal forms.
• Technical Proficiency: Familiarity with CRM software, sales analytics tools, and reporting systems.
• Analytical Ability: Skilled at analyzing sales data to inform strategy and decision-making.
• Personal Qualities: Goal-oriented, customer-focused, and able to inspire and guide a team.
• Adaptability: Comfortable in a fast-paced, target-driven environment, with proven ability to adapt to changing market conditions.

Preferred Skills:

· Candidates from e-commerce industry is desirable.

• Proven track record of meeting and exceeding sales quotas.
• Strong organizational and time management abilities.
• Ability to resolve conflicts, motivate teams, and drive continuous improvement.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Durgapur, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

• Outbound sales: 3 years (Required)
• team handing : 2 years (Preferred)

Location:

• Durgapur, West Bengal (Preferred)

Work Location: In person