1280 Order Processing Jobs - Page 45

We are looking for a dynamic and self-driven Manager - Global Customer Care who will play a pivotal role in ensuring seamless order management and delivering exceptional customer service across our global operations. This individual will be responsible for managing service delivery, driving continuous improvement initiatives, overseeing SLAs and governance, and managing transitions. You will engage with senior stakeholders, guiding the team to ensure efficient and accurate processing of orders and invoicing while optimizing processes to meet business objectives. Reports to: Senior Manager - Global Customer Care Key Responsibilities: Order Management and Processing - Direct and co-ordinate day-to-day activity of Order Management Team and ensure achievement of agreed daily/weekly/Monthly SLA s Ensure all sales orders received are processed, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified with a focus on execution turnaround time and quality. Proactively contribute to the order management accuracy and turnaround targets to ensure objected are met and exceeded when possible Drive efficiency in managing order corrections, invoice accuracy, and adherence to all internal and customer-specific guidelines. Manage the timely resolution of customer disputes and Open Order issues related to surgery orders. Service Delivery and SLA Management - Ensure that all order processing activities meet agreed-upon service level agreements (SLAs) for accuracy, speed, and customer satisfaction. Monitor and report on performance metrics related to order accuracy, invoicing, and dispute management, ensuring the highest standards of service delivery are met. Lead regular reviews and governance of service delivery, ensuring adherence to best practices, continuous improvement, and timely issue resolution. Team Management and Development - Lead, mentor, and develop a high-performing team of Advisors and Senior Advisors, ensuring they are equipped to meet performance targets and customer expectations. Support your team in overcoming challenges by providing guidance on complex order-related issues. Manage team performance through regular check-ins, feedback, and coaching, ensuring alignment with business goals and fostering a culture of continuous improvement. Transition Management - Manage the transition of new Channel, markets, territories, or process changes smoothly and efficiently, ensuring minimal disruption to operations. Collaborate with cross-functional teams to identify and implement process improvements during transitions to enhance efficiency and customer experience. Stakeholder Engagement and Collaborations - Build and maintain strong relationships with internal and external stakeholders, including senior management, customers, and vendors. Communicate and manage stakeholders as per agreed schedule & expectation Ensure alignment with stakeholders across the organization by providing regular updates on order processing, invoicing, and customer service issues. Continuous Improvement: Support the day-to-day management and growing customer adoption of EDI, Esker or other solutions to achieve the "perfect touchless order Lead initiatives aimed at enhancing customer satisfaction, operational efficiency, and team performance. Utilize tools like SAP, Salesforce, Esker and other relevant tool and applications to track performance, analyse trends, and drive data-driven decision-making. Reporting & Analytics: Prepare and present regular reports on team performance, order status, dispute resolution, and customer satisfaction. Provide insights and recommendations for process improvements based on key performance indicators (KPIs) and data analysis.

Job Title: Operations Executive Location: Mumbai (Vidya Vihar West) Job Type: Full-Time Job Summary: Day to Day Operations / Reporting We are seeking a detail-oriented and proactive Operations Executive to join our team. The ideal candidate will provide essential support in operations, B2B sales, email correspondence, sales invoicing, and daily sales reporting. This role requires effective communication skills, strong organizational abilities, and a commitment to maintaining accurate records. Key Responsibilities: 1. Operations Support: Assist in the smooth execution of daily operational tasks to ensure efficiency and effectiveness. 2. B2B Sales Assistance: Support the sales team in managing business-to-business client relationships, including handling inquiries and processing orders. 3. Email Correspondence: Manage and respond to email communications promptly and professionally, addressing client and internal queries. 4. Sales Invoicing: Prepare, issue, and manage sales invoices accurately, ensuring all transactions are documented and processed in a timely manner. 5. Daily Sales Reporting: Compile and analyse daily sales data to generate reports that aid in decision-making and strategy development. Preferred Skills: 1. Experience in B2B sales operations. 2. Knowledge of sales invoicing procedures and financial documentation. 3. Analytical skills to interpret sales data and generate insightful reports.

Roles & Responsibilities: Product Management: Listing, optimizing, and managing product inventory on e-commerce platforms (Amazon, Flipkart, etc.). Order Processing & Fulfillment: Ensuring smooth order processing, dispatch, and handling returns/refunds. Sales & Marketing: Running promotional campaigns, managing PPC ads, and optimizing pricing strategies. Customer Service: Handling queries, complaints, and ensuring positive customer reviews. Data Analysis & Reporting: Tracking sales performance, analyzing market trends, and optimizing listings. Marketplace & Website Management: Ensuring compliance with platform policies and coordinating with account managers. Desired Candidates Strong analytical and problem-solving skills. Ability to multitask and manage time effectively. Good communication and interpersonal skills. Self-motivated and results-driven approach Technical Skills If Require : Experience with e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, etc.). Knowledge of SEO, keyword research, and listing optimization. Familiarity with online advertising (Amazon Ads, Google Ads, Facebook Ads). Proficiency in Excel, Google Sheets, and data analysis tools. Basic understanding of inventory and order management systems. Gender Preference - Male.

Experience in client servicing, sales coordination, or customer success in the building materials or construction industry. Familiarity with construction processes, material types, and project workflows.

Order fulfillment right from the order to till delivery. Responsibilities: Order Processing: Receive and process sales orders accurately and efficiently. Verify order details, including product specifications, quantities, and delivery information. Enter order information into the company's order management system. Order Tracking and Management: Monitor order status and track shipments throughout the fulfillment process. Provide regular updates to customers regarding order status and delivery schedules. Proactively address any potential delays or issues that may arise. Inventory Management Coordination: Coordinate with the inventory/warehouse team to ensure product availability. Communicate stock levels and product availability to the sales team. Ensure that product is allocated correctly to each order. Logistics Coordination: Coordinate with logistics providers to arrange timely and cost-effective delivery of orders. Prepare shipping documents and ensure accurate labeling. Monitor delivery schedules and resolve any delivery-related issues.

We're hiring Business Development Representatives (24 yrs exp., MBA/Relevant Degree) for 3 full-time onsite roles in Pune. Responsibilities include lead generation, client engagement, order processing, and sales strategy. Strong communication skills a must.Responsibilities: Lead Generation: Identify and generate new business leads through various channels, including cold calling, networking, and online research. Qualify leads and assess their potential for conversion. Build and maintain a robust sales pipeline. Client Engagement: Develop and maintain strong relationships with potential and existing clients. Conduct effective presentations and demonstrations of our products or services. Understand client needs and provide tailored solutions. Act as a primary point of contact for client inquiries and concerns. Order Processing: Process sales orders accurately and efficiently. Coordinate with internal teams to ensure timely order fulfillment. Track order status and provide updates to clients. Sales Strategy: Contribute to the development and implementation of effective sales strategies. Conduct market research to identify trends and opportunities. Analyze sales data and provide insights to improve performance. Provide accurate sales forecasts.

Verifying budget allocation for material / project. Negotiation with supplier/subcontractor. ?Purchase/work order generation. Forwarding to the supplier after approval from manager/HOD. Responsibilities: Budget Verification: Verify budget allocation for material and project requirements. Ensure purchase requests are within allocated budget limits. Collaborate with relevant departments to clarify budget requirements. Supplier/Subcontractor Negotiation: Negotiate pricing, terms, and delivery schedules with suppliers and subcontractors. Evaluate supplier proposals and select the most cost-effective and reliable options. Build and maintain strong relationships with suppliers. Compare supplier bids, and provide analysis of those bids. Purchase/Work Order Generation: Generate purchase/work orders based on approved requisitions. Ensure accuracy and completeness of purchase/work order details. Maintain organized records of all purchase/work orders. Order Processing and Approval: Forward purchase/work orders to suppliers after obtaining necessary approvals from the manager/HOD. Track order status and ensure timely delivery of goods and services. Follow up with suppliers regarding any delays or discrepancies. Documentation and Reporting: Maintain accurate and up-to-date records of all purchase transactions. Prepare purchase reports and provide updates to management. Maintain supplier information.

Role & responsibilities Manage the Order to Cash process, Order Processing and Inbound process to ensure that products arrive in India as per agreed deadlines; while coordinating customs activity with third parties. Manage transportation and deliveries after Customs clearance. Ensure all products entering India are registered. Inbound Responsible for Monthly Order Upload process for all Brands Check if products are registered before the order are released. Shipment planning AIR/Ocean mode to meet monthly sales target. Ensures delivery of invoiced items Procuring new SKU (Stock Keeping Unit) launch details prior to start of next month ordering process. Setting up those SKUs in system/MRP (Material Requirement Planning) updation/ VAS (Value Added Services) updation/ Dechain check (life cycle of a product) viz-a-viz registration status Create file for customs, based on the Import Invoices to ensure timely Bill of Entry submission to avoid any demurrage / detention/ storage charges Ensure all shipments are recorded in the inbound tracker and communicated to CHA (Custom House Agent) & Maintaining monthly MIS of SC activity. Obtain shipping documents from the source/forwarder and forward to CHA. Ensure the shipment are cleared on time and communicate delays avoiding demurrages where possible. Seek approval for unavoidable demurrage/ detention/ storage charges from line manager. Ensuring VAS (labelling) activity completed as per PDP before shipment clearance. Ensuring that all inbound orders are delivered within the Customer Requested Delivery Date (CRDD) from Oevel (Belgium Distribution Center). Should try to minimize delays in case of contingencies like unavailable freight booking, partial shipment arrival or delay at customs. Ensure shipment has been received by the warehouse and put away, prioritizing urgent shipments as determined by the brands. Investigate discrepancy reports from Oevel, lodge claim with the source and obtain credit note for missing/damaged goods. Responsible for retailer communication on shipment arrival and sending order allocation report POD (Proof of Delivery) to cross dock warehouse and other report submission for month closing. Close shipment in the system Inwards/ complete documentation as per month end process Outbound Collate rates from freight forwarders/transporters for outbound/inbound shipments and recommend appropriate options to Supply Chain Manager Collate information on forwarder/CHA/Transporter (Service providers) performance versus agreed service levels & generate a report Follow-up on all deliveries and ensure that shipment is delivered before the affiliate sales closing deadline. To arrange appointment from retailors and coordinate with warehouse for dispatch plan. Check for MRP, Discounts, Billing price and shipping address on all documents in order to ensure a smooth flow before dispatch Prepare outbound shipping documents invoice, pod, road permit (e-way bill) POD (Proof of Delivery) on compilation of shipment delivery. Operations Manage all the deliveries after customs clearance ensuring that the stocks are dispatched in time for meeting affiliate sales closing target. Manage Non-moving inventory and providing details to Brands on Monthly basis Manage Destruction of old and expired products after obtaining necessary approvals from government departments VAS Labelling at Customs bonded warehouse. Coordinate with warehouse for 3PL movement and stocks delivery to retailors as per appointment. MIS for SC activities and Root cause analysis. . Returns Manage return to vendors for all Retailers Performing credit/debit in system for stock diverted/returned in system as per set process Master Data Activity Check material master maintenance in SAP Systems Operations and Maintenance (SRP) updation Manage VAS database as per set guideline Maintain Custom duty advance record Performing System tests of new brands in SAP prior to their launch Others Perform other duties as assigned in line with the role Manage credit note approvals Provide customs declaration. High sea sale documentation to be prepared. Dealing with custom notices as and when required and as advised by Logistics Manager. Communicating and coordinating deliveries with warehouse. New door opening dispatch planning and delivery coordination. Manage gratis order for all store and corporate employees. Coordinating and managing warehouse operations

2-3 Years ( Fresher Also apply) Contacting businesses and presenting details of our portfolio of products Asking questions to understand customers requirements. Answering questions about our products Entering and updating customer information on our database. Keeping clear and concise records of customer requirements and sales secured. Processing order confirmations Handling sample requests Selling to current and potential customer base. The position will be supporting Indian sales teams in the sales of FIBCs (Bulk Bags) and woven polypropylene based products. Excellent communication and interpersonal skills. Computer literate, experience of using databases. Ability to learn about products and services and confidently explain them to customers. A positive can do, will do, attitude to all aspects of your work.

Hiring for Order Management Skill:- Order Management,OrderFulfillment, otc, order processing,Quotation Exp- 2Yrs bangalore PKG Upto-5.5LPA NP-Imm 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

Key Responsibilities: 1. Documentation Management: Collect all required documents from client's post-sale. Ensure completion of necessary formalities, such as signing the Membership Agreement Form (MAF). 2. CRM and ERP Management: Upload all collected documents and client information into the Enterprise Resource Planning (ERP) system. Create client profiles and accounts in the ERP system. 3. Internal and External Rollout: Coordinate internal rollout procedures within the organization, ensuring all departments are informed and prepared. Facilitate external rollout processes with clients, providing necessary support and information. 4. Project Coordination: Collaborate with project and layouts teams to ensure project timelines are met. Monitor project progress and address any delays or issues promptly. 5. Quality Assurance: Conduct regular inspections of office spaces to identify any snags or issues. Escalate and coordinate resolution of identified snags prior to client handover. 6. ERP Updates: Manage ERP updates for downsizing, upsizing, movement, and other relevant changes. Ensure accuracy and completeness of data within the ERP system. Qualifications: Proven experience in a sales coordination or similar role, preferably in the real estate or construction industry. Should be open for travelling to office spaces for client meetings as needed. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Proficiency in CRM and ERP systems, with experience in data entry and management. Excellent communication and interpersonal abilities.

Position - Trainee - Billing Executive Job Description - Responsible for day to day billing, invoicing, logistic, sales invoices, sales support, dispatches and scheduling of dispatches, working on excel, payment followup with customers, coordination with accounts, sales and marketing departments, Coordination with Plant and dealing with the day to day sales support functions etc., Qualification - Freshers any graduate having interest in billing and dispatches work can apply to this position Suitable remuneration will be offered to the selected candidates. Visit Company's website at www.vitalpharma.in to know more information about Vital Therapeutics and Formulations Pvt. Ltd, Hyderabad

Store Manage required to perform duties like monitoring inventory levels, Maintain Accurate and timely reports, Well versed with store management systems such as FIFO, LIFO etc. must have knowledge of ISO14001 , 45001 and IATF Required Candidate profile 4 + yrs. experienced professional required in inventory management, supply chain optimization. Proficient in stock control, storage management, for an automotive industry .

Quoting & Renewals(Order Management) 2.5 Yrs Pune 5.5 LPA Contract renewal quote to cash Quoting Process, CMR, Quotations, Service Contract, Renewal process, Amendments Quotations purchase order order management karishma.imaginators@gmail.com

Role & responsibilities: Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Taking charge of Weekly and Monthly Sales Reporting Handling the Quotations Proposals Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness, Reporting to concern Head Inform clients of unforeseen delays or problems Preferred candidate profile: Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills

Order Processing: Handle complex and high-value orders with minimal supervision; Receive and review customer orders for accuracy, completeness, and compliance with company policies and contractual obligations; Process customer orders accurately and efficiently in the order management system. Communication: Collaborate with customers to clarify order specifications and resolve any discrepancies promptly and professionally; Coordinate with internal departments, including sales, product, and implementation teams, to facilitate order fulfillment. Documentation: Generate and maintain accurate records of orders, processes and procedures; Ensure proper documentation and compliance with relevant company policies and relevant SLAs. Issue Resolution: Identify and resolve order related issues utilizing the first contact resolution framework; Collaborate with internal teams, and escalate as required, to address and resolve complex issues. Customer Service: Provide excellent customer service by addressing inquiries and concerns related to orders; Work proactively to enhance the overall customer experience. Continuous Improvement: Participate in process improvement initiatives to enhance the efficiency of the order processing workflow; Propose and implement improvements to optimize order fulfillment procedures. Required Qualifications: High school diploma or equivalent; 3-4 years direct experience working in a high volume, fast paced organization, providing front line order management and customer service; Effective communication and interpersonal skills, both verbal and written; Proficient in using order processing systems and Microsoft Office. Excellent organizational and time management skills; Ability to define problems, collect data, establish facts, and draw appropriate conclusions; Strong attention to detail, and capable of breaking down processes into documented workflow; English is mandatory (speaking and writing). Preferred Qualifications: Associate degree or 5+ years equivalent order management experience; Experience with Salesforce CRM Knowledge of wireless telecommunications, services, solutions and clients.

Position: Sales Admin Job Responsibility: Order processing of Sales & Service division in SAP. To Track per head productivity in terms of Order punching and value - Sales, Service and Application Segment wise. To support collection & manage critical outstanding payments above 90 days. To Manage Export Customers & Documentation. Quotation & PO Generation in SAP HANA. Regular co-ordination with production & manufacturing team for materials, dispatch purpose as and when required. Salesforce Effectiveness Tracking, share the MIS reports and Analysis with the team and BUH.

This is a full-time role for a Customer Service Executive based in Mumbai. The Customer Service Executive will be responsible for providing exceptional customer support and ensuring customer satisfaction. The day-to-day tasks may include handling customer inquiries, resolving customer complaints, processing orders, and maintaining customer records. Please note that this role requires on-site presence in Mumbai. Qualifications : - Interpersonal Skills, Customer Support, and Customer Service Management - Experience in handling customer inquiries and resolving customer complaints - Ability to provide exceptional customer support and ensure customer satisfaction - Excellent communication and problem-solving skills - Ability to work well in a team and independently - Attention to detail and strong organizational skills - Proficiency in MS Office and customer service software - Prior experience in a similar role is preferable This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Position: E-commerce Executive AWESOMEFAB SHOPPING PVT LTD (BrandsVEIRDO & JUNEBERRY) is an Indian clothing brand and we are selling our products on all E-commerce websites like Amazon, Myntra, Flipkart, Tata Cliq, Nykaa, etc.VEIRDO & JUNEBERRY brand is backed by the Aditya Birla Group.If you're an E-Commerce Catalogue and sales enthusiast who loves what you do, then please do join us, we'd love to hear from you. JOB Description - Manage day-to-day operations for E-Commerce including Updating Product catalogues and perform sales activity to achieve targets.- Manage day-to-day operations for E-Commerce including Updating Product catalogues and perform sales activity to achieve targets.- Cover all activities including Listing, Forecasting, Marketing, Order Processing, Returns Handling, etc.,- Should be able to handle e-commerce portals like Amazon, Myntra, Flipkart, Snapdeal, etc.- Knowledge of MS Excel, how to respond to mails New and fast selling products research- Capable enough to explain the products and provide the most relevant deal in order to achieve your set targets. Excellent English writing and reading skills would be added advantage. Benefits: - Yearly Bonus- Leave encashment- Provident Fund- Health Insurance / ESIC- Yearly Company Trip- Gratuity Education BBA/MBA/Any Graduate This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Role Overview:We are looking for a Business Analyst (Sales) to support and enhance our sales processes in a PhD assistance company. You will analyze market trends, identify opportunities, and work closely with the sales team to drive business growth.Key Responsibilities:- Analyze customer needs and market trends for PhD assistance services.- Develop sales strategies and optimize sales processes.- Identify potential clients and business opportunities.- Collaborate with the sales team to improve lead generation and conversion.- Prepare reports and presentations based on sales data.- Assist in pricing strategies and competitive analysis.Skills & Qualifications:- Strong analytical and problem-solving skills.- Experience or understanding of sales processes and market research.- Proficiency in MS Excel, CRM tools, and data analysis.- Excellent communication and presentation skills.- Bachelor's or Master's degree in Business, Marketing, or a related field.

Order Management Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, SAP, Supply Chain, Order Booking,SCM 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days sonam.imaginators@gmail.com ping me on:8448760516

We help the world run better At SAP, we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from, What You'll Do In your role as a Field Business Support(FBS) Specialist, you will be responsible for the execution of the end-to-end deal operational process for specific deal motions This is a central team acting as a deal support center for SAP Account Executives in the region The FBS Team assists, and process deals within the SAP CRM/Harmony system Supported by your team members, you will guide deals through the quote-to-booking process, Execution of the end-to-end quote-to-cash process for SAP select deal motions including RISE Process customer requests for selling deals and completing the required inputs (Harmony/CRMOpportunities, Quotations, Order Forms) Partner with Industry AEs, Premium Suppliers, Cloud Architects (CAAs), Commercial Finance, Legal & Orderto-Invoice (O2I) Teams to support the sales process to facilitate deal closure Comply with operational procedures Legal Contract Validation Verify pricing information to prevent revenue deferrals, ensure final business, and contract terms What You Bring 3-5 years of experience working in a Sales Operations or Deal Support capacity Experience with sales and deal processes involving RISE, Private Cloud, and other complex Cloud deal motions A strong background in sales, quote-to-cash process & deal execution Experience in a fast-paced environment, ability to multitask, prioritize and problem solve Extremely detailed-oriented, organized, and effective communication skills Experience with Smartsheet, advanced MS Office skills, DocuSign, CPQ/CRM tool and SAP systems Flexibility to work varied business hours to ensure full Field Business Support coverage, especially at quarter and year-end Meet your team FBS Team is a regional team with more than 50 team members across market units in APAC We work closely with various key stakeholders to contribute to SAP's revenue growth and profitability by processing sales opportunities, #SAPInternalT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves At SAP, you can bring out your best, We win with inclusion SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better and more equitable world, SAP is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training, EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, Successful candidates might be required to undergo a background verification with an external vendor, Requisition ID: 422071 | Work Area: Sales | Expected Travel: 0 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: ,

Accountable for the order processing for TR select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy. Escalate all delays to internal groups including to the senior members of the team as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Manage internal customer queries and communication in a professional and service-minded manner ensuring Be a team player and ensure that internal and external customers requirements are met - attend team meetings Responsible for online Maintenance, Lapsing of subscriptions and access related issues. Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times. Creating and modification of customer master data. Meet agreed volume, service and quality targets. About You, Graduate/post-graduate in related field such as commerce or accounting. Good data interpretation skills Good working knowledge of computer systems. Knowledge on SAP, Sales force is an advantage Customer focused Ability to prioritize and attention to detail High aptitude for learning Deadline oriented and ability to multi-task Should possess excellent communication - written and verbal and able to work as a team Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skills Should be flexible working in night shifts What s in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Who You ll Work With In this role, you will work closely with Arista s Sales team, channel partners, distributors, and resellers to ensure accurate order processing and fulfillment. You ll also collaborate with internal teams including Finance, Legal, Customer Support, and Logistics to address contractual, compliance, and shipping requirements, ensuring a seamless experience for our customers across the APAC region. What You ll Do Process purchase orders received from Arista s partners and end-customers and produce commensurate Arista Sales Orders. Ensure proper and accurate shipping logistics Perform requisite review of key terms on customer and partner purchase orders to ensure accuracy and adherence to existing contractual and pricing agreements Follow-up on customer related issues, including processing RMA requests. Support Attach - Ensure that purchase orders from customers and partners include requisite product support for the switches on their orders. Maintain thorough and accurate installed customer base and service contract information. Collaborate with Sales team to understand any special customer issues and situations. Develop and maintain understanding of the channel sales model, direct sales model and partner effectively with Distributors and Resellers. Clearly understand all product offering, subscription and renewal licensing models. Timely resolution of backlogged orders, and tracking of order cancellations to ensure accurate processing. Other duties/projects when required; particularly to help achieve SOX compliance Previous experience in sales, specifically orders management and software maintenance renewals, is preferred: 5+ years Must have attention to detail and ability to follow-up with Arista Account Representatives and/or Arista partners/c

Are you searching for customer care executive jobs in Kalyani that offer career growth, stability, and an exciting opportunity to work in the booming Ecommerce sectorFusion CX, a global leader in customer experience transformation, is looking for talented individuals to join our team as customer care executives or customer service associates. This customer service role gives you the chance to support customers of a leading Ecommerce company, ensuring seamless interactions and high-quality service. A large number of positions are available for the Ecommerce customer care executive role in Kalyani; apply now! At Fusion CX, we believe in innovation, customer satisfaction, and empowering our employees. If you are looking for customer service jobs or call center jobs in Kalyani, this is your chance to become something more. Step into a fast-paced and dynamic work environment and become a customer experience specialist by joining us at Fusion CX. This Fusion CX Kalyani hiring is your opportunity to start or advance your career with a CX leader. With multiple positions available, we are hiring urgently apply today for Ecommerce customer care executive jobs in Kalyani! Job Description - Customer Care Executive As a customer service associate, you will: Assist customers with inquiries, product details, order-related concerns, refunds, and returns. Handle customer calls with professionalism and empathy, ensuring a high level of service. Support e-commerce operations by troubleshooting order processing issues and providing solutions. Use MS Office and Google tools to document customer interactions and maintain accurate records. Work collaboratively with team members to enhance customer experience and satisfaction. Apply analytical and logical reasoning to identify problems and propose solutions to vendors and suppliers. Note: Responsibilities may change based on business needs. Job Requirements - Customer Care Executive To excel in this customer service representative role, you should have: Minimum Education : Graduate degree in any discipline. Experience : Freshers and candidates with up to 6 months of relevant experience are welcome to apply for the role. Communication Skills : Strong verbal and written communication in English and Hindi or Bengali. Ecommerce Knowledge: Ecommerce experience and knowledge will be an additional advantage. Technical Skills : Basic proficiency in MS Office, Google Spreadsheets, and Documents. Customer Focus : A strong customer-oriented mindset with problem-solving skills. Logical Thinking : Ability to analyze customer/vendor concerns and suggest data-driven solutions. Availability : Willingness to work in flexible shifts in a fast-paced customer support environment. Why Join Fusion CX At Fusion CX, we offer more than just a job we provide a career with purpose, growth, and long-term opportunities. If you seek customer care executive jobs, diverse customer service jobs, or call center jobs in Kalyani, aim for more, join a customer experience transformation company, and grow. Here s why Fusion CX is the right place for you: Career Advancement Opportunities We provide structured training, mentorship, and IJP (Internal Job Posting) programs for multiple roles. Global Brand Exposure - Work with one of the top e-commerce companies, delivering world-class customer support. Supportive Work Culture - Be part of an energetic, inclusive, and innovation-driven environment where your contributions matter. Competitive Compensation Benefits - Enjoy a rewarding starting package, including contributions to the Provident Fund (PF) and other lucrative benefits for experienced candidates. If you re seeking Kalyani jobs that offer stability, career growth, and professional development, Fusion CX is the perfect place for you! Join our team today as an Ecommerce customer care executive and be part of a company that values talent, growth, and success. Apply now we are hiring urgently!