1280 Order Processing Jobs - Page 43

A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives - Ensure a safe work environment - Lead and supervise a team of TLs as direct reportees supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance; resolve problems; and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives - 2+ years of employee and performance management experience - Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 2+ years of performance metrics, process improvement or lean techniques experience

The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives - Ensure a safe work environment - Lead and supervise a team of TLs as direct reportees supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance; resolve problems; and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives - 1+ years of employee and performance management experience - Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts - 1+ years of performance metrics, process improvement or lean techniques experience

Position Store Executive Work Location Jamnagar Scope Store Management ISO Audits Scrap management IT and non-IT Material management. Responsibilities Inventory management Store operation Resource management Recordkeeping Communication and collaboration with all stakeholders Movement of material from one site to another site Scrap to be managed as per designated place Shifting of IT equipment Packing/Un-packing of material SAP Management Scrap Management OGP/NROGP to be managed GRN process Requirements Organizational skills Leadership Customer services Inventory management Proficiency in MS Word/Power Point/Excel/Project/Visio Excellent verbal and written communications skills Soft skills – Interpersonal relationship management, Time Management etc Who Can Apply? Graduate in any stream, preferentially in Commerce. Experience of 3 to 5 Years in Data Center, IT warehouse, or Store Management

Roles and Responsibilities Call Center Fresh/Exp !! About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 10000 and incentive

Main Responsibilities Order Management (Improving the Customer experience) Supervises and manages the customer service department and serves as liaison between the customer, PL, Logistic and WH to fulfil orders and ensure customer satisfaction with products and service. Responsible for constantly providing high levels of service to customers Ensuring FTS, priority list and tailing orders are checked and attended every day Supervising the Order management for the Key customers. OTIF Reduction of OTIF failure due to delivery blocks and order amendment to 5% Monitoring the correct process of amendment is followed where there is genuine request from the customer. No manual intervention to the orders should be made for any changes in order due to Coats internal reasons. (MDM, Qty check done) Supervising the hygiene trackers Escalation handling: Handling escalations from customers on any delay or order co-ordination. Assistance to resolve service problems by acting as a bridge between customer and management to clarify customer`s complaint, determine the cause of the problem and solve the problem Monitoring the complaint tracker and ensuring end to end closure Providing insights to the internal teams to improve our internal services to improve overall customer satisfaction Supervising and ensuring the complaints are getting resolved and take feedback from customer. Team management - Shrinkage, attrition, work reallocation, training, coaching, mentoring agents & performance management Training and development of team members for consistency with the expectation of exceeding customers expectations every time. Formalizes processes and procedures to ensure total customer satisfaction is met. Works proactively to promote teamwork. Manages jobs efficiently from start to finish including administrative duties. Maintain and conduct cadence with Sales team on order related updates. Be the communication point to internal teams on any process and procedures.

Responsibilities: * Manage product listings & catalogs * Execute e-commerce marketing * Process orders efficiently * Optimize online sales through catalog management * Ensure timely order fulfillment

JOB Description - Manage day-to-day operations for E-Commerce including Updating Product catalogues and perform sales activity to achieve targets. - Manage day-to-day operations for E-Commerce including Updating Product catalogues and perform sales activity to achieve targets. - Cover all activities including Listing, Forecasting, Marketing, Order Processing, Returns Handling, etc., - Should be able to handle e-commerce portals like Amazon, Myntra, Flipkart, Snapdeal, etc. - Knowledge of MS Excel, how to respond to mails New and fast selling products research - Capable enough to explain the products and provide the most relevant deal in order to achieve your set targets. Excellent English writing and reading skills would be added advantage. Benefits: - Yearly Bonus - Leave encashment - Provident Fund - Health Insurance / ESIC - Yearly Company Trip - Gratuity Education: BBA/MBA/Any Graduate

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Associate to join our team. The ideal candidate will possess excellent communication skills, be a quick learner, and thrive in a dynamic environment. You will be responsible for providing exceptional customer support, primarily to clients in the USA, requiring flexible working hours to accommodate USA time zones. Responsibilities : Provide prompt and courteous customer support via phone, email, and chat. Resolve customer inquiries and issues efficiently and effectively. Maintain accurate customer records and documentation. Process orders, returns, and exchanges. Communicate with internal teams to ensure timely resolution of customer issues. Demonstrate strong email writing skills for professional correspondence. Adapt to and learn new systems and processes quickly. Work collaboratively with team members and contribute to a positive team environment. Be open to working in USA time zone shifts. Transition to a hybrid work model once a permanent office location is established in Mumbai. Qualifications : Excellent oral and written communication skills. Strong problem-solving and customer service skills. Ability to learn quickly and adapt to changing priorities. Experience in NETSUITE ERP will be preferred. Proficiency in email communication and professional correspondence. Ability to work independently and as part of a team. Openness to working in USA time zone shifts. Experience in the promotional industry (preferred). Minimum of a Graduate degree for freshers. HSC (Higher Secondary Certificate) will be considered for candidates with relevant experience. Benefits : Competitive salary. Loyalty bonus of Rs. 75,000 after 18 months of employment. Fixed weekend offs. USA Federal Holidays observed. Medical insurance coverage. Work from home initially, with a transition to a hybrid work model in Mumbai.

Sunex Stones, a leading manufacturer of engineered quartz slabs based in Jaipur, is seeking a motivated and detail-oriented CRM Executive with a minimum of 2 years of experience The role involves handling customer order processing, managing preform invoices, resolving customer complaints, and ensuring accurate maintenance of customer databases The ideal candidate will be proactive, possess excellent communication skills, and be capable of managing CRM-related administrative tasks efficiently Experience in a manufacturing or industrial setting is preferred Proficiency in Microsoft Office (Excel, Word, PowerPoint), Excellent verbal and written communication skills, Experience in customer service or CRM roles, Strong problem-solving and administrative skills. Key Responsibilities: Preform Invoice Management Order Booking Form Updates Document Management Customer Database Maintenance Customer Complaint & Grievance Resolution Handle customer calls, emails, and queries professionally

Opportunity with Nandan Petrochem Ltd. a Nandan Group Company for oils, lubricants and greases business as a Sales Coordinator who will be based in our Head Office at Goregaon East in Mumbai . JOB PROLES & RESPONSIBILITIES OF THE CANDIDATE : Preparing & Maintaining customer database in SAP. Managing the Operational and functional activities of Customers and Dealers Coordination for entire business process from order follow up, processing to execution. Outstanding extraction from SAP and submission, payment follow up, tracking and forecasting. Documentation Customer complaint handling Internal coordination with various verticals (SCM/Finance/Legal/Marketing) for effective customer service MIS reports Following SOPs prepared by Management ELIGIBILITY CRITERIA : Should have minimum 5 years of relevant experience in customer service/sales coordination in a manufacturing industry . Should atleast be a graduate. Should have experience of working on any ERP or CRM software. SAP preferred Should be good with MS Excel functions like vlookup, hlookup, pivot table,etc

Customer Support: Provide excellent customer service by addressing customer inquiries, resolving complaints, and providing accurate information about products, services, and company policies. Ensure a positive customer experience throughout all interactions. Communication: Communicate effectively with customers via various channels, including phone, email, chat, and social media. Listen attentively to customer concerns and provide appropriate solutions or escalate issues to the relevant teams for resolution. Problem Resolution: Identify and resolve customer issues in a timely manner, ensuring customer satisfaction. Troubleshoot problems, gather relevant information, and collaborate with internal teams to find effective solutions. Order Processing: Process customer orders, including order entry, tracking, and coordination with the logistics team to ensure timely delivery. Update customers on order status and handle any changes or cancellations requested by customers. Product Knowledge: Develop a deep understanding of the company's products or services. Stay updated on product features, specifications, and promotions to provide accurate and relevant information to customers. Complaint Handling: Handle customer complaints and concerns professionally and empathetically. Document complaints, investigate root causes, and work towards resolution while maintaining a focus on customer satisfaction. Customer Relationship Management: Maintain customer records, update customer profiles, and document customer interactions in the CRM system. Use customer data to identify trends, anticipate customer needs, and provide personalized service. Female Candidates Only Immediate Joining Required Job Purpose To process applications and verify all documents submitted by the customer via outbound calls. Responsible for verifying documents and maintaining data. Ascertain the verification process as per client guidelines. Liaising with the client and network marketing companies for a smoother business flow. Responsibilities Daily processing applications and updating the same in Excel and Database. Outbound calling to customers to verify their profile. Resolving customer queries. Co-ordinate with network marketing companies and clients with respect to different requirements. Preparing MIS reports on daily, weekly and monthly basis. Data Maintenance Coordinating with multiple stakeholders.

Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now

Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now

Sales Coordinator, Order Processing, SAP, Operations Executive, Vendor Management, Inventory, Supply Chain Coordinator, GRN, Procurement, Commercial Executive, Order Management, Logistics, MIS Operations,

We are hiring a proactive sales professional who can handle both field sales and customer development in our Bengaluru branch. Youll act as our first point of contact in South India and work closely with the CEO and HO team. Key Responsibilities Book and track sales orders from India MART, field sales, and email inquiries Coordinate with Purchase, Stores, Logistics, and Accounts for timely order dispatch and billing Handle 45 daily walk-in customer inquiries and assist them professionally Keep customers updated on order status and resolve delivery-related issues Support Accounts Receivable team with payment follow-ups (secondary role) Occasionally visit customers for post-sales troubleshooting when required Maintain accurate records of order fulfillment and report status to management Communicate with internal teams and customers via WhatsApp, phone, and email Candidate Requirement: 36 years of experience in sales coordination, customer service, or order execution (B2B preferred) Strong communication skills in English and Marathi/Hindi Excellent coordination, follow-up, and time-management skills Familiarity with basic Excel and any invoicing/ERP software (Zoho Books is a bonus) Well-organized, with a customer-first approach Must be comfortable speaking to industrial clients and vendors Work Details Office Hours: 9:00 AM 6:00 PM Workdays: Monday to Saturday Job Location: Narhe Gaon, Pune Occasional travel (minimal; as required) Perks & Benefits Annual performance reviews and increments Exposure to all company functions Growth opportunity in a fast-growing industrial brand

As the technical architect, transferring customers requirements into a solution based on Oranges products and services For all installed customer base, owner of technical design from concept through quotation to subsequent ordering and implementation, including technical validation of all associated customer deliverables key result / decision areas (outcomes): Maintain a good level of communication with allocated customer base and act as technical champion within OBS Become an integral part of the customer account team Liaise directly with customer to obtain all relevant technical information for successful quote and order validation for MAC project delivery Get it right first time , attention to detail Provide full technical detail as required for the service that is being ordered (in line with the high level customer requirements captured by Sales) as specified by the Quote Maintain excellent technical order quality Ensure service details being requested can be delivered (checking Availability, Capacity, Technical Compliance, Regulatory etc) and create/validate pricing scenarios Early validation of quotes with feedback to Salesr the customer Create additional validation requests (ie COS SAM) and capture additional costs into the pricing scenario Early validation of non-standard requests prevent revenue leakage Selection and validation of the access circuit quote against the service requested Get it right first time , attention to detail Delivering additional Technical Information as required (eg SRF2) Transfer customer details for accurate router configurations Own/Document and amend the SLA requirements Ensure SLA reports are current in line with the CSI-CSM Interlock process Resolution of Technical Rejections from SI teams Avoid unnecessary order delays, provide concise clarification Ownership of the Technical step in QUOTO Avoid unnecessary Quote delays, provide concise clarification Ownership of the Capture Technical Details step in Gold Avoid unnecessary order delays, provide concise clarification Propose alternative solutions to resolve problems and service availability issues Demonstrate your value and that of Orange Business Services Respond promptly to queries pertaining to assigned orders and Quotes Avoid unnecessary order delays, provide concise clarification Meet or exceed the targets set by the management with regards to order processing, technical clarifications and personal development Personal development and CSAT improvement Accountable for on time technical validation and reduction of the Lead Time to Connect Work with team to ensure technical validation and customer responses within committed timeframes and meeting major milestones Authority to initiate escalations to local team leader Take ownership of issues Any other duties as required by Manager knowledge and abilities: Knowledge / Understanding of:Service Delivery processes and organizationTCP/IP, Frame Relay, ATM, IPVPN, Remote Access protocolsMessaging, Voice/IPT and Security service Project Management skills Time management skills and able to balance multiple projects tasks Ability: Demonstrate initiative in proactively identifying and resolving problems that can potentially jeopardize the service due date and service quality Detail oriented Excellent organizational and planning skills Customer facing skills with demonstrable experience

Role & responsibilities Sale Order creation & process for dispatch after proper validation of purchase order & payment terms Sales Return & Replacement to end customer within stipulated timeline. Payment accounting creating customer payment receipt in system using T-codes Co-ordination with Logistics & Warehouse for timely deliveries Coordinating with Sales Team and SAP team and creating new customer codes. Invoice Submission & Maintain Invoice Submission Tracker In Excel. Handling customer queries related to invoice and payment. Maintain PO Tracker In Excel. After Invoice submission following for payment with customer as per payment term Working on SAP Systems Billing & Dispatch, Batch creation of FG And GRN in SAP System. punching the sales Orders. Preferred candidate profile Only from manufacturing Industry

*Responsible to connect with clients over the call for order updates *Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement. *Resolve the queries and process the order of interested customer ,product delivery confirmation and return update *Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services. candidates from Gurgaon and Delhi only.

Position Overview : The Telecalling Sales Representative is responsible for generating new business opportunities and closing sales through proactive telephone outreach. This role involves engaging with potential and existing customers to understand their needs, presenting products or services, and converting leads into sales. Key Responsibilities : Outbound Sales Calls : - Conduct outbound calls to prospective and existing customers to introduce products or services, promote special offers, and generate sales leads. - Follow up on leads generated from marketing campaigns, referrals, and other sources. Sales Presentations : - Effectively communicate product or service features, benefits, and pricing to potential customers. - Conduct sales pitches and demonstrations over the phone, addressing any questions or objections. Lead Qualification : - Qualify leads by assessing their needs, budget, and purchasing timeline. - Record and update customer information and interactions in the CRM system. Customer Relationship Management : - Build and maintain strong relationships with customers through regular follow-ups and personalized communication. - Handle customer inquiries, resolve issues, and provide exceptional service to enhance customer satisfaction. Sales Targets : - Meet or exceed individual sales targets and KPIs (Key Performance Indicators) set by the Sales Manager. - Track and report on sales activities, including call volumes, conversion rates, and revenue generated. Market Research : - Gather and analyze information about market trends, competitor activities, and customer preferences. - Provide feedback and insights to the sales team and management to improve strategies and offerings. Administrative Duties : - Prepare and maintain accurate records of sales activities, customer interactions, and sales progress. - Complete administrative tasks related to sales processes, such as order processing and follow-up communications. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Overview Skill : SAP SD Technical Consultant SAP SD Technical Consultant Design and develop SAP SD customizations using ABAP/Enhancements Integrate SD module with MM, FI, and third-party applications Work on user exits, BAPIs, BADIs, and custom reports in sales and distribution Support incident resolution and enhancements in SD workflows Analyze and debug pricing, order processing, and delivery billing issues Collaborate with business users and functional consultants Participate in upgrades, rollouts, and data migrations Type of work : C2H role NP: Immediate/30-Days Must have Skills: SAP SD Technical Experience : 1+ End-End implementation experience in SAP SD Education: Bachelors Degree in a technical field Should have excellent verbal communication skills Looking for Immediate-15 days joiners.

Role & responsibilities 3-5 years of experience in sourcing and procurement of Packaging Materials, for Pharmaceutical industry. The position will be accountable for the entire procurement process of packaging material. Sourcing Vendor development, Price negotiation and procurement. The position is based at Mumbai - Sakinaka. Graduates with strong techno-commercial knowledge from reputed pharma background will be preferred. Preferred candidate profile Pharma Background

Role & responsibilities : End to End Ecommerce Operations, Logistics Operations, Sales reports, Team Handling. Preferred candidate profile: Any Industry, trainintg will be provided Perks and benefits: EPF

Job Title: Order Processing & Inventory Executive Department: Operations / Sales Support Reporting To: Badri Ramanan Gender Preference: Female Location: 16, Rajiv Gandhi Salai, Karapakkam, Chennai, Tamil Nadu 600097 Job Summary: We are looking for a detail-oriented and proactive individual to join our team as an Order Processing & Inventory Executive . This role is ideal for a fresh graduate or someone with up to 2 years of experience who is eager to build a career in operations and sales support. The candidate will be responsible for order processing, inventory tracking, basic pricing analysis, and report handling using MS Excel. Key Responsibilities: Process customer orders with accuracy and efficiency Monitor and analyze inventory levels to ensure product availability Assist in pricing-related tasks, including updates and analysis Generate and maintain reports in Microsoft Excel (inventory, sales, order status, etc.) Coordinate with internal departments (sales, warehouse, finance) for smooth order flow Identify and report discrepancies in stock or order data Maintain and update records related to inventory and pricing Support team in daily administrative and operational activities Key Skills Required: Strong knowledge of MS Excel (basic formulas, formatting, data entry, etc.) Understanding of order processing and inventory management Basic pricing knowledge or analytical ability Attention to detail and accuracy Good communication and coordination skills Ability to work in a fast-paced environment Educational Qualification: Any Graduation (Bachelor’s degree in any field) Experience: 0 to 2 years of relevant experience (Freshers are welcome to apply) Salary Range: Monthly Gross Salary: 17,500 to 17,720 Annual CTC: 2,10,000 to 2,53,688

Serve as the primary point of contact for inquiries, order updates, and post-sale support Coordinate with the sales team to process orders, prepare quotes, and ensure timely delivery of products Maintain and update customer records, sales reports Track inventory availability and communicate lead times to clients and internal teams Coordinate logistics with the warehouse and shipping departments Follow up on leads, quotations, and outstanding payments when necessary Preferred candidate profile 1+ years of experience in sales coordination, customer service, or related roles (experience in the building materials industry is a plus) Strong organizational and multitasking skills Excellent written and verbal communication skills Strong attention to detail and ability to work under pressure Team player with a proactive and solution-oriented mindset

Thorough knowledge of all import procedures, International Trade documentation, order processing, shipping/freight forwarding, insurance, inventory tracking etc and GST requirements Computer savvy with excellent knowledge of SAP, MS Office, Excel and Power Point and preferably Chat GPT Candidate Profile Please refer to the job description above. Fluency in English essential. Preferred Age: around 35 and above