Sales Operations Executive

Job Description

We are hiring a proactive sales professional who can handle both field sales and customer development in our Bengaluru branch. Youll act as our first point of contact in South India and work closely with the CEO and HO team. Key Responsibilities Book and track sales orders from India MART, field sales, and email inquiries Coordinate with Purchase, Stores, Logistics, and Accounts for timely order dispatch and billing Handle 45 daily walk-in customer inquiries and assist them professionally Keep customers updated on order status and resolve delivery-related issues Support Accounts Receivable team with payment follow-ups (secondary role) Occasionally visit customers for post-sales troubleshooting when required Maintain accurate records of order fulfillment and report status to management Communicate with internal teams and customers via WhatsApp, phone, and email Candidate Requirement: 36 years of experience in sales coordination, customer service, or order execution (B2B preferred) Strong communication skills in English and Marathi/Hindi Excellent coordination, follow-up, and time-management skills Familiarity with basic Excel and any invoicing/ERP software (Zoho Books is a bonus) Well-organized, with a customer-first approach Must be comfortable speaking to industrial clients and vendors Work Details Office Hours: 9:00 AM 6:00 PM Workdays: Monday to Saturday Job Location: Narhe Gaon, Pune Occasional travel (minimal; as required) Perks & Benefits Annual performance reviews and increments Exposure to all company functions Growth opportunity in a fast-growing industrial brand