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Sr. Cluster Manager , Quick Commerce

2 - 7 years

9 - 14 Lacs

Bengaluru

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Performance management Compliance Staffing Process improvement Project management Team development Order processing Stakeholder management Resource planning Process implementation

Work Mode

Work from Office

Job Type

Full Time

Job Description

A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives - Ensure a safe work environment - Lead and supervise a team of TLs as direct reportees supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance; resolve problems; and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives - 2+ years of employee and performance management experience - Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 2+ years of performance metrics, process improvement or lean techniques experience

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