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Capgemini
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Operations Specialist

Operations Specialist

Capgemini

3 - 6 years

4 - 8 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

pay hrsd process compliance service delivery procurement joining formalities hr generalist activities employee relations statutory compliance training human resource management grievance handling employee engagement recruitment compensation payroll

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Provides business-focused procurement processes services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops relationships with local Stakeholders. May lead and/or provides support to other team members in resolving operational issues within own process expertise. About The Role - Grade Specific
Role OverviewManages and guides team members to achieve established objectives (if applicable)Provides procurement processes service delivery as per scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards Client/UsersHas knowledge of the stakeholder community within the work perimeterManages relationships with stakeholdersMonitors process adherence across work perimeter and escalates concerns as needed Coordinates/supports junior professionals in following processes and problem-solvingUnderstands Procure-to-Pay (P2P) processes Has knowledge about cross-functional workIdentifies, reports and participates in process improvements implementationGeneral Responsibilities / AccountabilitiesOversees and leads team members by providing clear guidance, setting expectations, coordinating tasks, and offering support to achieve established objectives (if applicable)Performs daily activities properly and timely in accordance with procedures and KPI targetsResponsible for a customer-focused service towards the Stakeholders, reacting to Client/Users requests and queries in a timely fashionResponsive to local Stakeholders in solving day-to-day activitiesSupports junior professionals in day-to-day activities Demonstrates knowledge of processes and procedures relevant to the functionAccountable for process compliance within the work perimeterProvides subject matter expertise to other team members as neededProactively shares knowledge on Procure-to-Pay (P2P) and Service Delivery procedures with other team membersActs in alignment with overall procurement policies and processesSupports transformation projects activitiesHelps the team to achieve common goalsContinually seeks out ways to improve Stakeholders" satisfactionContinually strives to simplify, standardize and improve processes Supports and executes transformation projects

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Operations Specialist