Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Job Description: House & Master preparation in TMF once the shipment is carted. Follow up with client for CILP and share schedule. Uploads Documents on Edocs as per set process. Submit LCL SI to co-loader. Submit FCL SI to Carrier HBL /MBL shared to vendor on timely basis and follow debit note from vendor. VGM & Form 13 applied for Halliburton supplier. Shipping bill uploaded in ODEX LCL Shipment update Halliburton on timely basis, if any delay due to some reason need to update Halliburton Filling of ACI/ICS2/Mexican/Japan Filing /AMS/ISF within the deadline Checks draft BL and approval from both Shipper. Share drafts and final HBL/MBL with overseas. BL Release as per SLI and upload if any Switch BL upload Approval in Edoc’s Follow with carrier for debit note Submit Carrier debit notes through mail to A/C’s for payments with necessary approval. Follow up with A/c’s for carrier and co-loader and vendor for payment release. Follow up to release the master BL with carrier and co-loader. Release MBL need to upload in Edoc’s and update destination. Release the House BL to client. FOB /DAP/DDP/CIF or any other additional service for Shipment billing completed within time frame. Submits Crane Invoice and E- Invoice copy to client and CS team for payment. Release the BL within 4 days after departure if any client/shipper having zero credit client payment follow with shipper once payment received then only release BL. One time client code & vendor code need to creation before execution or service. File with hard copies to be maintained in this sequence: Crane invoice / Lines invoice / HB/L / MB/L / Inv & Pkg List / Booking Copy / Mail confirmation. Sends Per Alert to overseas. Post the Per Alert in TMF Daily review KPI -Zero error KPI File ready for locking within 4-5 day from departure. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Job Description: We are seeking a dynamic and results-driven Salesperson to drive revenue growth and customer acquisition in the defined territory. The ideal candidate will have a strong background in logistics sales and a proven ability to develop and maintain long-term client relationships. Key Responsibilities: Identify, scope, and qualify new business opportunities within the assigned territory that align with the company’s service offerings. Retain and grow revenue from existing clients through deep selling, cross-selling, and value-added service offerings. Conduct face-to-face meetings with prospective and current customers to understand their logistics needs and present tailored solutions. Prepare and deliver compelling proposals and presentations that meet client objectives. Build and maintain long-term, trust-based relationships with clients, acting as their primary point of contact. Collaborate with internal teams—product, operations, and finance—to ensure smooth implementation and service delivery. Analyze market trends, customer feedback, and competitor activities to identify new business opportunities and maintain a competitive edge. Achieve monthly, quarterly, and annual sales targets related to customer acquisition, volume growth, revenue, and gross profit. Ensure timely and accurate documentation of all sales activities in the CRM system and adherence to sales processes and organizational policies. Candidate Requirements: Prior experience in sales or business development within the logistics, freight forwarding, or supply chain industry. Strong negotiation, presentation, and interpersonal skills. Self-motivated with a target-driven approach and ability to work independently. Willingness to travel within the assigned territory for client meetings and business development activities. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Experience Required 1-5 years of experience in Freight Forwarding industry Education Preferred Bachelors or better
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Essential Job Functions: Lead and manage the implementation of any new services in collaboration with the appropriate operational stay at all origins/destinations Coordinate, distribute, and maintain Standard Operational Procedures (SOPs) in collaboration with Sales, Operations, and Finance Penetrate organizational structure and develop relationship beyond main points of contact Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly Maintain rates and assess yields monthly Monitor account for timely payments and assist with collections on past due invoices Set up internal reports to monitor our performance in meeting critical milestones Immediately communicate any issues or exceptions to Operations Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network Assign a corrective action to every issue/complaint and follow-up on effectiveness of corrective action to ensure client satisfaction with the resolution Manage and lead business reviews; establish a quarterly review cycle, at a minimum Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Experience Preferred 5-10 yrs Education Preferred Bachelors or better
The primary responsibility of this role is to provide first contact resolution via phone, email, or Teams chat and convey solutions for computer systems, software, and hardware. You are expected to properly escalate unresolved queries to the next level support and track, route, and redirect problems to the correct resources. Additionally, you will write and conduct training sessions for computer users and ensure the daily performance of computer systems. Your troubleshooting skills will be crucial as you will be required to ask the right questions to determine the nature of a problem and walk clients through the problem-solving processes. Face-to-face interaction with clients is also a part of this role. Furthermore, you will be responsible for installing, modifying, and repairing computer hardware and software, as well as troubleshooting computer peripherals for users. Running diagnostic programs, performing general cleanup maintenance tasks, and resolving connectivity issues with Local Area Networks (LAN), Wide Area Networks (WAN), and Wireless access points are also key aspects of this position. You will be expected to maintain a knowledge base of procedures, products, and services for both help desk and self-help tools, follow up with clients, provide feedback, and ensure that problems are resolved satisfactorily. In addition to client support tasks, you will assist in Asset Management Administration, support on-call rotation, and collaborate with IT Infrastructure support teams to enhance technical knowledge. Providing training and mentoring to Level 1 help desk team members, contributing technical guidance and best practices to the team, and assisting in the growth and development of new associates are also part of your responsibilities. Monitoring tickets, managing small IT projects, and ensuring proper escalation and resolution of incidents consistent with agreed SLAs will be required. This role may involve extended periods of sitting or standing and the use of standard office equipment. To excel in this position, you should have proficiency in Microsoft Office, be able to work effectively in a team environment, and demonstrate proven experience in help desk support and desktop support. Strong communication skills, advanced troubleshooting abilities, multitasking skills, good judgment, confidence, and organizational skills are essential. Additionally, having the ability to think from a client's perspective, deliver solutions tailored to various levels of client proficiency, and showcase leadership abilities are crucial for success in this role. A Bachelor's degree or a minimum of 5 years of experience in Client Support/Application Admin is required for this position. Proficiency in Application Support, Helpdesk Support, Desktop Support, Solution Provider, Active Directory, Windows OS, and O365 administration is necessary. Professional IT certifications such as CompTIA A+, Network+, and Microsoft IT Support are a strong plus. Disclaimer: The above description is intended to provide a general overview of the responsibilities associated with this position and should not be considered an exhaustive list. Personnel in this role may be required to perform duties outside their normal responsibilities as needed. Experience: - 5 years of experience in Active Directory, Windows OS, and O365 administration - 5 years of experience in Client Support/Application Admin - 3 years of experience in strong communication skills (verbal, written, presentation) - 5 years of proven work experience in providing help desk support and desktop support Education: - Bachelor's degree or higher Behaviors: - Detail-oriented: Capable of executing tasks with precision and attention to detail - Functional expert: Recognized as a thought leader in a particular subject Motivations: - Self-starter: Inspired to perform independently - Ability to make an impact: Motivated by the opportunity to contribute to project or organizational success,
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Essential Job Functions: Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete air export/import process Track and trace cargo as necessary to insure proper movement and delivery. Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations). Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution. Ensure compliance in line with company and industry policies. Communicating with customs and port authorities, carriers, and customers. Monitoring and managing shipping schedules and delivery times. Responding to incoming customer inquiries and requests. Working with internal departments to resolve customer requests and issues. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Experience Required 2-5 years Education Preferred Bachelors or better
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address clients" logistics challenges. As an Airfreight Manager, your main responsibilities include ensuring the smooth functioning of Air Export shipments and timely delivery for Air Import Shipments. You will be managing the Airfreight team effectively, monitoring KPI for the Import & Export Team, and handling escalations for Airfreight on a timely basis. It is crucial to ensure that Airfreight is handling and executing shipments as per the agreed Standard Operating Procedures (SOP). Regular meetings with customers and carriers are essential to maintain smooth functioning. You will also be responsible for the timely locking of all executed shipments, ensuring that all invoices are prepared as per the SOP and agreed Turnaround Time (TAT), and keeping track of Airfreight Profit & Loss (P&L). Regular updates to superiors on any escalations are required to ensure effective communication and resolution. The ideal candidate for this position should have 10-15 years of relevant experience in the logistics industry. A Bachelor's degree or higher education is preferred. Please note that the above description provides a general overview of the responsibilities associated with this position and is not an exhaustive list of all duties and skills required. Flexibility and willingness to perform tasks outside of the normal responsibilities may be needed as per business requirements.,
As a key member of Crane Worldwide Logistics, you will play a crucial role in enhancing our contract logistics operations nationwide. Your responsibilities will include developing and executing strategic initiatives to optimize our services, overseeing day-to-day operations, managing client relationships, financial planning, and leading a team of dedicated professionals. Your strategic planning skills will be put to the test as you design and implement scalable logistics solutions that align with client contracts. You will also lead nationwide warehousing and distribution expansion projects to ensure our operations are efficient and effective. In terms of operations management, you will be responsible for overseeing warehouse operations, transportation, and last-mile delivery. Your attention to detail will be crucial as you ensure adherence to contractual KPIs, SLAs, and compliance norms. You will also drive process standardization and continuous improvement using Lean, Kaizen, or Six Sigma practices. Client relationship management will be a key aspect of your role, as you serve as the senior point of contact for key contract logistics clients. By understanding client-specific needs and ensuring high service levels and satisfaction, you will play a vital role in maintaining strong partnerships. Regular review meetings and reporting with customers and internal stakeholders will also be part of your responsibilities. Financial and budget management will also be a significant part of your role, as you prepare annual budgets and forecasts for contract logistics operations. Monitoring and controlling costs to improve profitability and efficiency will be essential, as well as tracking productivity, cost-to-serve, and overall performance across warehouses. Team leadership is another critical aspect of this role, as you lead, develop, and mentor regional contract logistics managers and warehouse leads. Ensuring team alignment with organizational goals and KPIs, promoting a culture of safety, quality, and performance will be key to driving success within the team. In summary, this role requires 6-10 years of experience in the Freight Forwarding industry. A Bachelor's degree or higher is preferred. Desired behaviors include being a team player, detail-oriented, and dedicated to the task at hand. Your commitment and expertise will be instrumental in driving the success of Crane Worldwide Logistics" contract logistics operations.,
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Key Roles & Responsibilities: Ocean / Air Export : Support to Front-end team on daily task & activities. Prepare and submit SI & VGM request on carrier portal. File AMS & ISF on Descartes website. Update the Enterprise application with all necessary information for the shipment. Track & trace the loading planning and update the information in system. Maintain Smartsheet data on time with accuracy. Creating Export shipment file based on SOP in enterprise applications. Ocean / Air Import: Managing Pre alert posted by Origin Team and confirm those in TMF by validating the client SOP. Ensure that Pre alert confirm in agreed SLA. Inform origin Team if there are discrepancies in Pre alert posted to destination. Maintaining the Smartsheet data and ensuring that data quality is maintained for better visibility to front end Operations Team. Billing & invoice to customer as per the LANE Id & SOP agreed with client. Ensure that SLA & quality maintain in the Invoice process Ensure that Vendor invoice validated as per agreed rates between Vendor and the Crane and raise if there are discrepancies in the rates charge by Vendor. Track & trace the arrival shipment to Germany Port and update the estimate & actual as per the carrier information. Upload the Commercial invoice, packing list & HBL in Smartsheet against the shipment. Manages key account and provide all necessary support to client request. Creating Import shipment file based on SOP in enterprise applications. Skillset: Must be aware of outlook 360 applications. Typing speed between 20 to 40 WPM. Team player Additional Skills: Strong communication skills, with the ability to effectively engage with clients and stakeholders. A proactive approach to exploring and implementing new topics and solutions Experience Required 4 to 8 Years
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Key Responsibilities: Receive and process pricing requests from sales and operations teams for ocean freight (FCL/LCL) shipments. Coordinate with carriers, co-loaders, and agents to obtain competitive rates and negotiate terms. Drive with the sales for product growth and increase conversion ratio every month/quarter. Analyze market trends and competitor pricing to support strategic pricing decisions. Prepare quotations and ensure timely response to RFQs/RFPs. Maintain and update pricing databases, rate sheets, and carrier contracts. Ensure all pricing is aligned with company profitability goals and compliance standards. Collaborate with internal teams (sales, operations, procurement) to provide end-to-end support. Monitor service levels, transit times, and surcharges to ensure optimal offerings. Support the implementation of pricing strategies for new trade lanes or services. Track quotation success rate and share feedback with relevant teams for improvement. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Key Roles & Responsibilities: Ocean / Air Export : Support to Front-end team on daily task & activities. Prepare and submit SI & VGM request on carrier portal. File AMS & ISF on Descartes website. Update the Enterprise application with all necessary information for the shipment. Track & trace the loading planning and update the information in system. Maintain Smartsheet data on time with accuracy. Creating Export shipment file based on SOP in enterprise applications. Ocean / Air Import: Managing Pre alert posted by Origin Team and confirm those in TMF by validating the client SOP. Ensure that Pre alert confirm in agreed SLA. Inform origin Team if there are discrepancies in Pre alert posted to destination. Maintaining the Smartsheet data and ensuring that data quality is maintained for better visibility to front end Operations Team. Billing & invoice to customer as per the LANE Id & SOP agreed with client. Ensure that SLA & quality maintain in the Invoice process Ensure that Vendor invoice validated as per agreed rates between Vendor and the Crane and raise if there are discrepancies in the rates charge by Vendor. Track & trace the arrival shipment to Germany Port and update the estimate & actual as per the carrier information. Upload the Commercial invoice, packing list & HBL in Smartsheet against the shipment. Manages key account and provide all necessary support to client request. Creating Import shipment file based on SOP in enterprise applications. Skillset: Must be aware of outlook 360 applications. Typing speed between 20 to 40 WPM. Team player Additional Skills: Strong communication skills, with the ability to effectively engage with clients and stakeholders. A proactive approach to exploring and implementing new topics and solutions Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Experience Required 2 to 10 Years
As an IT Infrastructure Specialist, your primary responsibility is to implement the Global IT roadmap for Network and Client Services within the Region, aligning with the directives of Global IT Leadership. You will collaborate with the Global Network and Client Services groups and business stakeholders on high-profile projects, serving as the main escalation point for all Regional Network and Client Services issues. Additionally, you will manage Local IT Vendors for Telecom, Hardware, and MSP under the guidance of Global IT. In this role, you will actively participate in the Network and Systems group, supporting executive leadership on key projects. Your duties will include managing and administering existing Azure and legacy VMware server environments, proposing design enhancements, and implementing best practices. You will also be responsible for monitoring network/WAN connectivity, conducting capacity planning, and collaborating with other network staff to address complex networking issues. Your tasks will extend to basic Azure AD and on-prem Active Directory administration, Microsoft Exchange, and M365 Administration. You will engage with internal clients professionally to resolve issues, provide support to Systems, Telecom, and Support teams, and manage inventory of software licenses and IT supplies. Interaction with 3rd party support on complex infrastructure issues and incident ownership are also part of your responsibilities. Furthermore, you will maintain, monitor, and troubleshoot messaging and meeting systems, support Warehouse Operations including Windows technology RF Guns and Zebra Printers, and assist in setting up Company Mobile Devices. You will play a crucial role in planning and implementing software installations, updates, and maintenance plans, working closely with the corporate Network team. As part of your duties, you will provide specialist 24/7 on-call network support, investigate ongoing faults, monitor system assets, and travel up to 50%-75%. Your role also involves coordination with 3rd party support, incident resolution, and ensuring the effective operation of the systems. To excel in this position, you must possess a deep understanding of corporate networking and systems infrastructure, proficiency in switching and routing protocols, troubleshooting network issues, and strong communication skills. Additionally, certifications such as Cisco CCNA and Fortinet are required, along with experience in network device installation and cabling. Your role as an IT Infrastructure Specialist will require you to be detail-oriented, a functional expert, self-motivated, and driven to make a positive impact within the organization. This position demands a high level of technical expertise, problem-solving skills, and the ability to work effectively within a team environment.,
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address clients" logistics challenges. As an Air Export specialist, your primary responsibilities will include handling daily Air Export shipments and their operations. This involves creating jobs in TMF for each shipment before execution, following up with CHA and transporter, maintaining daily planning for shipments, accruing all vendor costs at house & Master level, sending billing instructions to the billing desk within agreed TAT, updating and maintaining shipment DSR on a daily basis, dispatching all invoices to the shipper as per agreed SOP, making Airlines bookings, performing ASI, tracking gate pass and balance, conducting SDC in Air India Site, and monitoring milestones & KPIs. In addition to these essential functions, it is preferred that you have knowledge of the Import/Export industry, possess interpersonal skills to effectively communicate with clients and internal personnel, thrive in a fast-paced environment, and demonstrate a career-oriented, hard-working, and quick learner attitude. Please note that the above description is a general overview of the responsibilities associated with this position and may not encompass all duties required. Flexibility and the ability to perform tasks beyond the scope of normal responsibilities may be necessary as per business needs.,
As part of your role, you will be responsible for the day-to-day operations of coordinating with shippers, vendors, and overseas partners for airline bookings. This includes following up on bookings with carriers, maintaining relationships with carriers, and releasing bookings to shippers while coordinating with Customs House Agents (CHA), transporters, and overseas teams. You will be expected to handle TMF bookings, update milestones in accordance with company Key Performance Indicators (KPIs), and ensure all system updates such as cost accrual and file locking are done timely and accurately. Additionally, you will be involved in AMS & ISF filing, ACI filing as required by specific countries, and coordinate with relevant stakeholders for these filings. A crucial aspect of the role will involve pre-alerting clients and overseas teams based on the timeline provided by the company. This includes following up on vendor invoices, approving E-docs in the system as per company processes, and ensuring timely invoicing. Furthermore, you will be responsible for dispatching documents to clients, which includes post-shipment documents and invoice dispatch. Your duties will also involve maintaining dockets, conducting audits, and ensuring all necessary documentation is in order.,