Operations Specialist

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Essential Job Functions:

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete air export/import process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
• Ensure compliance in line with company and industry policies.
• Communicating with customs and port authorities, carriers, and customers.
• Monitoring and managing shipping schedules and delivery times.
• Responding to incoming customer inquiries and requests.
• Working with internal departments to resolve customer requests and issues.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience

• 2-5 years

Education

• Bachelors or better