Operations Manager

As the Hospital Operations Manager, you will be responsible for overseeing the daily hospital operations to ensure efficiency, high-quality patient care, regulatory compliance, and smooth coordination across departments. Your role will require leadership, problem-solving, and strategic planning to optimize hospital performance. **Key Responsibilities:** - **Operational Management:** - Oversee daily functioning of clinical and non-clinical departments. - Ensure adherence to hospital policies, standard operating procedures (SOPs), and accreditation standards (NABH, ISO). - Monitor patient flow, bed occupancy, and resource allocation for optimal efficiency. - **Quality & Compliance:** - Ensure quality patient care by monitoring clinical and operational performance metrics. - Implement and maintain hospital accreditation and regulatory compliance standards. - Conduct internal audits and prepare reports for hospital leadership. - **Staff & Team Management:** - Supervise administrative and operational staff, including department heads. - Plan training programs to enhance staff performance and compliance. - Facilitate communication and coordination between departments. - **Financial & Resource Management:** - Prepare operational budgets and monitor expenditures. - Optimize cost management while maintaining quality of services. - Oversee procurement of equipment, medical supplies, and non-clinical resources. - **Patient Experience & Stakeholder Management:** - Address patient grievances and improve patient satisfaction. - Coordinate with doctors, nurses, and other healthcare staff to streamline operations. - Liaise with vendors, suppliers, and external partners as required. **Qualifications & Skills:** - Bachelor's degree or Masters in Healthcare Management, Hospital Administration, Business Administration, or related field; Masters preferred. - 5-10 years of experience in hospital operations or healthcare administration. - Strong knowledge of hospital processes, clinical workflows, and healthcare regulations. - Leadership, problem-solving, and analytical skills. - Excellent communication, interpersonal, and organizational skills. This is a permanent job opportunity with benefits including Provident Fund. The work location is in person.,