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Operations Manager- IT Service Desk

Operations Manager- IT Service Desk

Ghrs Training

8 - 13 years

14 - 16 Lacs

Pune

Posted:14 hours ago| Platform:

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Skills Required

Team Management Service Desk Escalation Management Service Request KPI Monitoring Process Management Troubleshooting ITIL Active Directory Roaster Management ITIL Framework Bmc Remedy Service Delivery Ticketing Tools Incident Management SLA Management ITIL Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role-IT Operations Manager (Female candidates only)
Exp-8+ years of experience in International BPO(service desk)Must have 2+ years of Managerial Experience on papersLoc-PuneNp- Imm to 30 Day'sWFO| US Rotational shiftsCTC-16 LPACon- 9214334811

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