Operations Manager

Job Title: Operations Manager – BTL Activations, Retail, Events & Exhibitions.

Location: Noida

Experience: 3-7 years.

Industry: Experiential Marketing / BTL/Events/Exhibitions / Retail.

Organization: Immersive Communication Pvt. Ltd.

Job Overview:

We are seeking an experienced Operations professional with strong expertise in managing and executing BTL activations, retail campaigns, events and exhibitions. The ideal candidate will have

a proven track record in end-to-end project execution, vendor management, on-ground team coordination, and ensuring timely, cost-effective, and high-quality delivery of client campaigns.

Key Responsibilities:

· Campaign Execution: Plan, manage and execute BTL activations, retail promotions, events, and exhibitions from concept to completion.

• Operational Planning: Prepare detailed execution plans, timelines, and resource allocation for each project.
• Vendor Management: Identify, onboard, and manage vendors/partners; negotiate rates; ensure timely delivery of materials and services.
• Budget Management: Work within project budgets; track costs and ensure cost efficiencies without compromising quality.
• On-ground Supervision: Oversee event set-up, brand visibility, and adherence to client guidelines; handle any on-site issues promptly.
• Team Coordination: Manage field teams, promoters, and support staff; ensure proper training and briefing for each activation.
• Compliance & Approvals: Ensure all permissions, licenses, and legal compliances are obtained for events/activations.
• Quality Control: Maintain high execution standards and ensure brand guidelines are met at all touchpoints.
• Client Servicing Support: Liaise with the client servicing team for smooth project handovers and updates; attend client meetings for operational inputs.
• Reporting: Prepare post-event reports, MIS, and feedback analysis for performance improvement.

Key Skills & Competencies:

• Strong understanding of BTL activation processes, event production, and retail execution.
• Excellent vendor network in activation, fabrication, and event management.
• Strong negotiation, budgeting, and cost control skills.
• Ability to work in high-pressure, deadline-driven environments.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in MS Office (Excel, Word, PowerPoint); knowledge of project management tools is an added advantage.

Qualifications:

• Graduate / Postgraduate in any discipline (Marketing/Events/Advertising preferred).
• 3–7 years of proven experience in operations within a BTL/Events/Exhibitions/Retail agency.

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person