Operations Manager

The Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the organization. This role ensures operational efficiency, quality control, and process improvement across departments, while aligning with strategic business goals.

Supervise daily operations to ensure smooth and efficient workflows

Develop and implement operational policies, procedures, and best practices

Monitor key performance indicators (KPIs) and drive continuous improvement initiatives

Manage budgets, forecasts, and resource allocation across departments

Coordinate with other departments (HR, finance, logistics, production, etc.) to ensure alignment

Ensure compliance with legal, safety, and quality standards

Identify operational risks and implement effective mitigation strategies

Lead, train, and evaluate team members to maintain high performance

Oversee procurement, inventory management, and vendor relationships

Prepare reports and present updates to senior management

Proven leadership skills with the ability to manage cross-functional teams

Strong analytical and problem-solving abilities

Excellent communication and organizational skills

Proficiency in operations software, ERP systems, and Microsoft Office Suite

• Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus