Operations Manager

Job Summary:

We are seeking a highly organized and result-driven Operations Manager to oversee our daily business operations. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in managing teams and processes effectively. You will be responsible for ensuring smooth workflow across departments, driving operational efficiency, and maintaining high service standards.

Operations Manager

Location: Indore

Experience Required: 4–5 years in operations management or relevant field

Key Responsibilities:

Oversee Day-to-Day Operations:

Ensure smooth functioning of all departments by coordinating daily activities, resolving issues, and improving workflows.

Team Coordination & Supervision:

Lead, manage, and motivate cross-functional teams to achieve departmental goals and maintain high performance standards.

Performance Monitoring:

Track key performance indicators (KPIs), generate reports, and implement performance improvement initiatives.

Client Coordination:

Act as a primary point of contact for clients and stakeholders, ensuring service excellence and timely resolution of concerns.

Resource Allocation & Management:

Plan and allocate resources efficiently across projects and departments based on workload and priorities.

Pressure Handling & Crisis Management:

Demonstrate strong decision-making abilities and composure under pressure; handle operational crises and unforeseen challenges effectively.

Reporting & Analysis:

Provide regular updates to senior management on operational health, project status, risk areas, and improvement plans.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person