Operations Manager

About the company

Dr. Marin’s Personalized Child Therapy is dedicated to supporting children with diverse developmental, emotional, and behavioral needs. We design individualized therapy plans that foster growth, resilience, and confidence, while working closely with families and caregivers to ensure a nurturing and collaborative approach.

Why Join Us?

• Work in a child-centered, compassionate environment
• Be part of a supportive and collaborative team
• Access continuous learning and professional development opportunities
• Make a meaningful impact on children’s lives every day

What We Look For

We are seeking an Operations Manager who is organized, proactive, and committed to ensuring the smooth day-to-day functioning of the clinic. The ideal candidate should possess strong problem-solving skills, excellent attention to detail, and the ability to effectively balance people management with operational efficiency.

Key Responsibilities

• Manage Daily Operations: Supervise front desk, facilities, maintenance, and all centre activities to ensure smooth functioning.
• Staff & Scheduling Coordination: Coordinate with therapists, support staff, parents, HODs, and admin to maintain efficient workflows and prepare therapy schedules.
• Inventory & Facility Oversight: Maintain supplies, equipment, and facility upkeep; ensure safety, cleanliness, and compliance with health protocols.
• Performance Monitoring & Growth: Track key metrics (patient volume, satisfaction, revenue) and provide actionable insights to improve operations and support expansion.
• Customer & Stakeholder Relations: Handle client inquiries, feedback, and complaints; build strong relationships with parents, vendors, and external partners.
• Compliance & Risk Management: Ensure adherence to safety, HR, and data protection policies, and manage any operational risks proactively.
• Community & Engagement Initiatives: Support marketing, outreach, and customer-focused programs to enhance the centre’s presence and reputation.

Requirements

• Bachelor’s/Master’s degree in Healthcare Management, Hospital Administration, Business Administration, or related field.
• 2–3 years of experience in operations management, preferably in a hospital or clinic setting.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare regulations and clinic management software .
• Proficiency in Telugu is a must.

Job Types: Full-time, Permanent

Experience:

• Operations management: 2 years (Required)

Language:

• Telugu (Required)

Work Location: In person