Operations Analyst

Company Description

Heens is a premium design and build studio that creates custom homes that are deeply personal and effortlessly complete. Inspired by founder Heena Chawla, Heens delivers move-in-ready interiors where every element is handcrafted to reflect your lifestyle and routines. The company's value lies in its intelligent design, material mastery, and seamless execution. With all services — design, manufacturing, and installation — under one roof, clients receive homes that are beautiful and fully functional from day one.

Role Description

This is a full-time on-site role for an Operations Analyst located in Faridabad. The Operations Analyst will be responsible for analyzing data, supporting financial processes, and enhancing customer service operations.

Daily tasks include analyzing business operations, preparing financial reports, tracking performance metrics, and collaborating with other teams to implement improvements. The Analyst will work closely with management to ensure efficient operations and deliver high-quality service to clients.

Qualifications

• Strong Analytical Skills and ability to interpret complex data
• Excellent Communication skills for internal and external interactions
• Experience in Finance and Accounting
• Customer Service skills to understand and meet client needs
• Attention to detail and problem-solving abilities
• Proficiency in relevant software and data analysis tools
• Relevant educational background in Business, Finance, or related fields