Operations Analyst

At Sahamati Foundation (Sahamati) you will have the opportunity to thrive both personally and professionally, making a significant impact on the mission to achieve our vision. Sahamati, a not-for-profit company incorporated under Section 8 of the Companies Act, is dedicated to promoting the Account Aggregator Ecosystem. Data plays a crucial role in our economy, and data sharing with user consent is a new paradigm. Account Aggregators act as intermediaries managing user consent and data access fiduciaries. Sahamati is leading the mission to transform people's data wealth into economic wealth, starting with the financial services sector and expanding into healthcare and education. As an Operations Analyst at Sahamati in Bengaluru, you will support daily operations reporting to the Leads - Operations. Your responsibilities will include managing the CRM database, documenting onboarding participants, publishing ecosystem updates, generating reports, ensuring timely publication of MIS/Dashboards, identifying critical issues, and assisting stakeholders in meeting operational guidelines. Key Skills and Traits: - 3-4 years of operations and/or customer relationship management experience in the BFSI sector - Management degree with a specialization in finance or equivalent - Proficiency in Google suite and Zoho suite applications preferred - Strong communication skills in English for formal business communication - High attention to detail and ability to meet SLAs - Comfortable working in a startup environment with ambiguity If you are passionate about FinTech and excel at crafting engaging content, we invite you to apply for this exciting opportunity by emailing your application to careers@sahamati.org.in. Visit https://sahamati.org.in for more information about Sahamati's vision and mission.,