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2.0 - 7.0 years
4 - 9 Lacs
Mysuru
Work from Office
We are looking for a highly skilled and experienced Branch Receivable Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in managing receivables and driving business growth. Roles and Responsibility Manage and oversee the branch's receivable portfolio to ensure timely payments and minimize bad debts. Develop and implement strategies to improve cash flow and reduce receivable aging. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze and report on receivable performance metrics to senior management. Identify and mitigate risks associated with receivables, such as fraud and default. Ensure compliance with regulatory requirements and internal policies related to receivables. Job Requirements Strong knowledge of accounting principles, financial analysis, and risk management. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Experience in managing teams and leading projects. Strong analytical and decision-making skills with attention to detail. A graduate or postgraduate degree is required.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Tambaram, Chennai, Kanchipuram
Work from Office
We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-6 years of experience in the BFSI industry, preferably with a background in sales or customer service. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to resolve customer complaints and issues promptly. Provide excellent customer service to ensure high levels of satisfaction and loyalty. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong network of contacts within the community to promote the bank's brand. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers and colleagues. Ability to work in a fast-paced environment and meet sales targets consistently. Knowledge of financial products and services, including savings accounts, loans, and credit cards. Experience working in a team environment, collaborating with colleagues to achieve common goals. Strong problem-solving skills, with the ability to think critically and creatively. Adaptability to changing circumstances and priorities, with a flexible approach to work.
Posted 1 month ago
3.0 - 5.0 years
1 - 3 Lacs
Kumbakonam, Nagapattinam, Thiruthuraipoondi
Work from Office
We are looking for a skilled Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-5 years of experience in the BFSI industry, with expertise in managing receivables and handling NPA cases. Roles and Responsibility Manage and oversee the branch's receivable portfolio, ensuring timely recovery of outstanding amounts. Develop and implement effective strategies to minimize NPA and improve cash flow. Collaborate with internal teams to resolve customer complaints and disputes related to receivables. Analyze and report on receivable performance metrics, providing insights for improvement. Ensure compliance with regulatory requirements and company policies related to receivables. Maintain accurate records and reports of all transactions related to receivables. Job Requirements Strong knowledge of BFSI operations, including receivables management and NPA resolution. Excellent analytical and problem-solving skills, with attention to detail and ability to work under pressure. Effective communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment. Proficiency in financial software applications and systems, with excellent technical skills and ability to learn new systems quickly. Strong understanding of accounting principles and practices, with the ability to analyze financial data and provide actionable insights. Location - Kumbakonam,Nagapattinam,Thiruthuraipoondi,Thiruvarur
Posted 1 month ago
5.0 - 7.0 years
2 - 5 Lacs
Puducherry, Viluppuram
Work from Office
We are looking for a skilled professional with 5-7 years of experience to join our team as an Assistant Branch Manager - MF in Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and oversee the branch's mutual fund operations, ensuring compliance with regulatory requirements. Develop and implement strategies to boost mutual fund sales and customer acquisition. Lead and motivate a team of relationship managers to achieve business objectives. Build and maintain strong relationships with customers, providing excellent service and support. Analyze market trends and competitor activity to identify growth opportunities. Collaborate with other departments to ensure seamless delivery of products and services. Job Requirements Strong knowledge of mutual funds, financial markets, and investment products. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience in managing teams and driving business results. Familiarity with BFSI industry practices and regulations.
Posted 1 month ago
3.0 - 5.0 years
1 - 3 Lacs
Mysuru
Work from Office
We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators, such as collections and credit risk management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to enhance their skills and knowledge. Job Requirements Strong understanding of financial regulations and laws governing the BFSI sector. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills to identify areas for improvement. Experience working in a similar role within the BFSI industry is preferred.
Posted 1 month ago
2.0 - 4.0 years
1 - 5 Lacs
Kota, Vijainagar
Work from Office
We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Monitor and report on risk performance metrics to senior management. Identify and recommend improvements in risk management processes. Stay up-to-date with industry trends and developments in risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Experience working with financial institutions or similar organizations is preferred.
Posted 1 month ago
2.0 - 4.0 years
1 - 5 Lacs
Vellore
Work from Office
We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have a strong background in risk management and analysis, with excellent communication and problem-solving skills. Roles and Responsibility Conduct thorough risk assessments and analyses to identify potential threats and opportunities. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements and industry standards. Provide expert guidance on risk management best practices to stakeholders. Monitor and report on key performance indicators related to risk management. Identify and recommend process improvements to enhance risk management capabilities. Job Requirements Strong knowledge of risk management principles and practices. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Experience working in the BFSI industry is preferred.
Posted 1 month ago
3.0 - 6.0 years
1 - 3 Lacs
Jaipur, Bhilwara
Work from Office
We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-6 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve customer complaints and issues professionally and promptly. Develop and maintain strong relationships with customers to enhance their overall experience. Collaborate with internal teams to resolve complex customer issues. Identify and escalate potential risks or issues to senior management. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving and analytical skills are required. Strong attention to detail and ability to maintain accurate records. Ability to adapt to changing situations and priorities. Strong teamwork and collaboration skills are necessary. Experience in Mutual Funds is preferred.
Posted 1 month ago
3.0 - 5.0 years
2 - 7 Lacs
Chidambaram, Vadalur
Work from Office
We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement strategies to mitigate risks and ensure compliance with regulatory requirements. Collaborate with cross-functional teams to monitor and manage risk exposure. Analyze market trends and competitor activity to inform risk management decisions. Provide expert guidance on risk management best practices to stakeholders. Identify and report on key performance indicators (KPIs) related to risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders. Ability to work independently and as part of a team, demonstrating strong time management skills. Proficiency in risk management software and tools, with the ability to learn new systems quickly. Strong attention to detail and organizational skills, with a focus on accuracy and quality.
Posted 1 month ago
2.0 - 3.0 years
2 - 7 Lacs
Khammam
Work from Office
We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Monitor and report on risk performance metrics to senior management. Identify and recommend improvements in risk management processes and procedures. Stay up-to-date with industry trends and developments in risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Experience working with financial institutions or similar organizations is preferred.
Posted 1 month ago
7.0 - 11.0 years
2 - 7 Lacs
Gokak
Work from Office
We are looking for a skilled Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 7 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Monitor and report on risk performance metrics to senior management. Identify and recommend improvements in risk management processes. Stay up-to-date with industry trends and developments in risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Experience working with financial institutions or similar organizations.
Posted 1 month ago
0.0 - 6.0 years
3 - 7 Lacs
Chennai
Work from Office
Ability to handle stakeholders at Senior Management levels. Strong Analytical ability Eye for detail and good in numbers Excellent communication Recognize and manage complexity Good People Management skills Prioritization and Delegation of activities Problem solving / Trouble shooting skills Good knowledge in FMSO Products Key Responsibilities Strategy Involvement in Project Initiatives / Automation / process Improvement Business Good understanding of Banking Financial Industry Processes Position responsible for handling amid size team, dealing in any of the following areas : Input / Authorize settlement instructions / Pre-Matching / Repo/Triparty transaction exposure Investigation of Nostro open items Input / Authorize transaction in ISCD Global Markets systems like Clearstream/Euroclear and Bony Manage Reconciliation activities Co-ordination for Training for staff Manage Operational Risk activities Processing Custody invoices Preparing MIS data for Senior Management Assist in completion of Documentation for new market and process People Talent For Local Grade D : 4 to 6years experience and 0 to 2 years of relevant experience in handling systems such as Clearstream / Euroclear / bony/Fedline Graduate/ Post Graduate, MBA CA, ICWA Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Bonds Settlement Equities Settlement Corporate Action New Issuance Settlement Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28128
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Chennai
Work from Office
Key Responsibilities Strategy Identify the underlying risk that exists in Balance Sheet and provide a view to CFO/ Risk committee as appropriate. Review to ensure the Integrity, accuracy, and completeness of the GL, detect inconsistencies and review variances and rectify any accounting error prior to book close window. Perform high quality review of IFRS Financials and disclosures for external publication, ensuring no material misstatements Business Awareness and understanding of the wider business, economic and market environment in which the Legal Entity operates Processes To work closely with the R2R controllers Unit Head in managing the Financial Controls Risk function. Identify and present Financial Operational Risk to the Senior Managements (CFO , Cluster CFO Reg. CFO etc. , ) through various Risk FORUMs like FORTM , FC CONNECT , JSR etc. , To improve the NPS scores , people engagement , RR , P3 review and provide timely feed back to the team To support CFO declaration / reduction of Group Queries Support the implementation of BSS Tool in ASPIRE Improve External and Internal GIA audit grades ARIS - Process mapping for all L3 processes implement opportunities identified Successful implementation and sustainability of Controllership Framework for the assigned countries. Ensure that the periodic reconciliation substantiation exercise across the bank is performed smoothly and escalate exception / non-compliance to the department head To test and sign off existence of financial control measures when the organization launches any new product, ventures, subsidiaries and such other specific projects. Support the day-to-day controls periodic monitoring activities, timely identification and reporting of significant risks losses, and effectiveness of risk mitigation actions People Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Risk Management The ability to interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Key stakeholders Country Finance, GFS Skills and Experience Demonstrates proficiency in MS Excel and PowerPoint PSGL experience TPGL / FCS experience Qualifications Minimum 6 years of work experience in financial control / operational risk functions of FIs , internal audit of FIs or external audit from Big 4 firms or over 15 years experience in the FA domain CA / CWA preferred Exposure to SAP, PSGL , work experience in TPGL module preferred. Exhibiting influential capabilities across departments in complying with the General Ledger Controls and Reconciliation Policies of the organization People handling skills Strong interpersonal skills required Strong communication skills and experience in liaising with Senior Management / stakeholders. Experience in monitoring and implementation of financial control measures and other risk management matters. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 18617
Posted 1 month ago
4.0 - 8.0 years
7 - 12 Lacs
Mumbai
Work from Office
Key Responsibilities To manage the end-to-end Client Support deliverables for Domestic Client(s) on queries, requirements as Custodian. Strategy Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long tern contribution to the bottom line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i. e. key BAM and/or SSO participation if needed) Identify opportunities for service improvement based on useful metrics and demonstrate results As an internal voice of client, work together with BAMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Manage all BAU Client Interaction over Phone, Email and Bank Platforms. Timely responses to Client within agreed SLA Support Sovereign Fund Team whenever exception scenario calls for Business Work Closely with stakeholders like, TB, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Work together with BAM and Sales to ensure that SCB leads the way in the Global Custodian Survey Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Processes Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Use GEMS incident user interface to ensure client complains are logged timely and accurately for auto-system escalation communications to the appropriate senior management levels responsible to ensure full resolution of client issues and regularly update client on progress if the issue is taking longer than expected. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e. g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. People Talent Support the Country Head of Client Services to plan and control staffing, deployment, training, appraisals, and all other personnel matters relating to staff in the team. Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Ensuring participation of training modules by team members and track training completion. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Risk Management Full awareness of the Bank s risk management approach through 1st, 2nd, 3rd line of defense Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Governance No exception to completing mandatory trainings timely. Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager. Uphold highest level of code of conduct to ensure full compliance with regulations, policies, and procedures. Embed the Group s values on code of conduct, into the team, ensuring adherence with highest standards of ethics and compliance with relevant policies, procedures and regulations become a part of the culture. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal Securities Services Business Securities Service Global counterparts Securities Services Product Compliance and Legal COBAM and relationship managers SS Operations External Peer Custodians Clients Other Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Skills and Experience Knowledge of the Stock Exchange working and Settlement process (Both Debt and Equity) Knowledge of Settlement on CCIL / RBI Platform for TREPS and Government Securities Knowledge of Custody / banking operations as well internal accounting procedures. Understanding of the Mutual Fund Investments Options Good to have knowledge of SEBI / RBI regulation(s) To manage the daily activities of Sovereign Mandate. Qualifications Graduate / Post Graduate Degree At least 10 + years of experience in custody operations. An extremely detailed knowledge of Custody / banking operations as well internal accounting procedures. Understanding of the relevant SEBI/ RBI regulations Detailed knowledge of the Stock Exchange Bye Laws (NSE and BSE) and Clearing Corporation Bye laws, Rules and Regulations Functioning of Depository NISM Certification in course VI and VII About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29875
Posted 1 month ago
4.0 - 8.0 years
7 - 12 Lacs
Mumbai
Work from Office
Key Responsibilities Strategy Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i. e. key BAM and/or SSO participation if needed) Identify opportunities for service improvement based on useful metrics and demonstrate results As an internal voice of client, work together with BAMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Business Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Work together with BAM and Sales to ensure that SCB leads the way in the Global Custodian Survey Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Processes Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Use GEMS incident user interface to ensure client complains are logged timely and accurately for auto-system escalation communications to the appropriate senior management levels responsible to ensure full resolution of client issues and regularly update client on progress if the issue is taking longer than expected. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e. g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. People Talent Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Risk Management Full awareness of the Bank s risk management approach through 1st, 2nd, 3rd line of defense Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Governance No exception to completing mandatory trainings timely. Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager. Uphold highest level of code of conduct to ensure full compliance with regulations, policies, and procedures. Embed the Group s values on code of conduct, into the team, ensuring adherence with highest standards of ethics and compliance with relevant policies, procedures and regulations become a part of the culture. Key stakeholders Internal Securities Services Business Securities Service Global counterparts Securities Services Product Compliance and Legal COBAM and relationship managers SS Operations External Peer Custodians Clients Other Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Skills and Experience NA Qualifications EDUCATION Graduate / Post - Graduate through recognize university. CERTIFICATIONS NISM - VI, VII LANGUAGES English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29874
Posted 1 month ago
1.0 - 3.0 years
14 - 16 Lacs
Mumbai
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienc ed profess ional to join the DBS Payment Services team . Job Introduction Manage and control daily operations and administration of the regulatory reporting team (which includes timely processing of all capital account queries and transactions- ECB/ODI/FDI/BOLOPO etc , regulatory filings, RBI liaison, customer and business engagement etc. ) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank. Monitor performance of external vendors and operating staff in the unit Ensure standardization of processes. Process notes to be updated on a regular basis. Regulatory reporting activities as per RBI and other regulators requirements. Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner. Ensure day to day processes are run as per defined procedure notes and policies. Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc. ), customer satisfaction levels etc. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring. Principal Responsibilities Manage and control daily operations and administration of the regulatory reporting team (which includes timely processing of all capital account queries and transactions- ECB/ODI/FDI/BOLOPO etc , regulatory filings, RBI liaison, customer and business engagement etc. ) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank. Monitor performance of external vendors and operating staff in the unit Ensure standardization of processes. Process notes to be updated on a regular basis. Regulatory reporting activities as per RBI and other regulators requirements. Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner. Ensure day to day processes are run as per defined procedure notes and policies. Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc. ), customer satisfaction levels etc. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring. Requirements This role requires 1-3 years of overall Banking exposure with 1 year of specialized experience in managing Capital Account Transactions like ECB/ODI/FDI/BOLOPO. Skills required for success are: Fema knowledge People and Stakeholders Management Strong Communication and decision making ability Thinking and Problem solving skills Customer centric approach to support business growth You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
1.0 - 5.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Liquidity Risk Requirements Analyst Principal responsibilities Review all LIQ Risk reports from functional as well as detail validation perspective and recommending automated solutions to minimize operational risk and time. Review requirements from business users on data validations, reconciliations and data elements for all Liquidity reports. Supporting Liquidity Risk Requirements Lead in planning and tracking progress of Requirements work stream. Supporting wider Finance data related initiatives, including resolution of upstream data initiatives, investigation and prioritization of data issues, liaising with IT / Design teams to support delivery of data sourcing changes. Working with upstream IT to resolve Global Data Quality issues and create a Requirements Operating Model Provide worldwide sites with effective communication of analytics on requirements. Work closely with diverse Business and IT teams, to ensure outstanding requirement issues / sourcing are being discussed and solutions rolled out. Facilitate issue resolution to ensure that the schedule of each work stream remains on track and that any issues are resolved through appropriate, agreed solutions. Perform Requirement Gap analysis and raise requirements for upcoming projects to relevant teams. Role holder will be responsible to present requirements in various forums and follow requirements governance process. Facilitate issue resolution to ensure that the schedule of each work stream remains on track and that any issues are resolved through appropriate, agreed solutions. The role holder will work with a large Global Finance team that delivers complex transformational and important regulatory change on Liquidity Reporting Metrics Requirements Process knowledge The candidate should be able to understand the end-to-end process and the implications of that process for testing including elements of accounting and finance processes. Solution knowledge The candidate should be able to understand the end-to-end solution and the implications of that solution for testing including infrastructure, technology, and interface design. Testing Methodologies The Analyst should have some understanding of approaches to testing Waterfall, vmodel, Agile to include Acceptance criteria for Testing teams. Scope: The role holder will typically deal with supporting the delivery of large scale, complex, global change, which spans organization boundaries. Proficient in the use of test tools (such as Quality Centre) and test processes (e. g. , defect management) Be able to formulate test strategies and confident in running a successful test phase. An appreciation of systems and data architectures Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Project) Educational Requirements Educated to minimum of degree level or equivalent Personal Skill Requirements Financial Services Test Experience across both internal reporting and regulatory requirements Experience in testing, driven by IT systems implementation or enhancement, across a large organization Experience of working in a large banking organization preferred. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
4.0 - 9.0 years
9 - 13 Lacs
Bengaluru
Work from Office
ASSET AND WEALTH MANAGEMENT Bringing together traditional and alternative investments, we provide clients around the world with a dedicated partnership and focus on long-term performance. As the firm s primary investment area, we provide investment and advisory services for some of the world s leading pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors and individuals, for which we oversee more than $2 trillion in assets under supervision. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. We are: Investors , spanning traditional and alternative markets offering products and services. Advisors , understanding our clients priorities and poised to help provide investment advice and strategies that make sense for their portfolios. Thought Leaders , providing timely insights across macro and secular themes to help inform our clients investment decisions. Innovators , using our suite of digital solutions to help our clients address complex challenges and meet their financial goals. OPERATIONS Operations is a dynamic, multi-faceted function that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow. YOUR IMPACT Are you looking to apply your client service and analytical skills while deepening your understanding of asset managementOur Client operations team is seeking a professional who is looking to partner with our diversified client base and global business counterparts to provide best in-class client experience, define solutions and lead change across the operational infrastructure. Funds Oversight and Vendor Management team sits within Client Operations and has primary responsibility for all aspects of portfolio accounting, regulatory monitoring and reporting, service provider oversight and serves as the single point of contact for all operations related funds inquiries. These functions cover a wide range of funds structures including mutual funds and hedge funds in various jurisdictions like US registered 40 act funds/ Luxemburg/ Offshore funds and a complex product range, which include equities, fixed income, currency and derivatives, money markets, ETFs. The group supports portfolio managers, Fund Boards, Controllers, Sales and Client relationship professionals by providing accurate and timely client account information and overseeing all aspects of operational risk across portfolios. This involves extensive interaction with internal and external parties to ensure effective oversight for existing business. The group continues to focus on best in-class client experience and working closely with the business to maintain and enhance client relationships. JOB SUMMARY AND RESPONSIBILITIES Relationship management with service providers to ensure excellent service delivery to Goldman Sachs and Liaise with internal Teams (Valuation group, Controllers, Trade management etc) to provide comprehensive service feedback to Vendors Assisting with the evaluation, selection, negotiation and onboarding of new vendors and ongoing compliance with Firm vendor policies Comply with internal risk frameworks and industry regulations to reduce risk and extract maximum value from our global network, connecting with stakeholders to lobby for internal or market change Holistic ownership and understanding of funds from a GSAM Operations perspective by understanding various fund structures, coordinating client issues across all operations teams and business partners, and act as a single point of contact for GSAM Operations Ensure accounting data accuracy and provide accounting policy oversight in order to create controlled environment for investment management process Trading desk support to include ad-hoc queries as well as ongoing business initiatives Proactively review indicators of operational issues/concerns with the goal of resolving such issues before client impact Review account level metrics (i.e. reconciling items on cash/position reconciliations, daily corporate actions, NAV Reconciliations, failing trades, standard/non-standard reporting deliverables), guidelines and regulatory breaches as defined by operating standards and research, escalate, remediate exceptions as appropriate Providing effective thought leadership in navigating evolving financial regulatory landscape and helping to develop technological solutions to build appropriate architecture Scalability analysis of workflow cost drivers and trends to help drive process improvements and efficiency, budgeting and cost allocation to various revenue producing desks BASIC QUALIFICATIONS Minimum of 4 years of professional experience Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint Bachelor s degree required Be highly collaborative, team-oriented and strong consensus builder Demonstrate strong communication and interpersonal skills both written and oral PREFERRED QUALIFICATIONS Previous experience in Operations, Accounting and/or Financial Services industry Demonstrate ability to partner across product groups, regions and functional responsibilities Be a strategic thinker, possesses strong facilitation and data gathering skills Attention to detail and ability to work to tight deadlines under pressure and to provide practical solutions Risk management focus
Posted 1 month ago
6.0 - 11.0 years
50 - 80 Lacs
Bengaluru
Work from Office
Amazon is seeking an experienced Senior Risk Manager with demonstrated expertise in IT risk management within a payments firm to serve as a Sr Risk Manager (IT Risk/Business Continuity) within the second line of defence (2LoD) team, based in Bengaluru. The successful candidate will be responsible for supporting the risk management capabilities in APAC, providing 2LoD oversight and leadership on IT risk and business continuity. You will partner across our cutting-edge technology and security engineering groups to identify and manage areas of risk, maturing our robust IT risk program. This role is an individual contributor role. - Maintain a technology risk management framework for each regulated entity within APAC, which considers industry best practice, relevant information and communication technology (ICT) and security legislation across regions which Amazon pay operates in. - Draft and influence payments technology risk management policies and frameworks within APAC to ensure regulatory requirements are met. - Provide credible challenge across all information, technology, and cybersecurity risks both enabling business growth while maintaining related risks within appetite. - Provide subject matter expertise in terms of best practice, ICT regulatory requirements, IT resiliency plans and risk mitigation for the APAC region. - Perform deep dives on technology compliance-related processes and systems. - Investigate IT operational risk events and incidents, ensuring root cause analysis and remediation of controls, where required. - 6+ years of compliance, audit or risk management experience - Knowledge of Microsoft Office products and applications at an advanced level - Bachelors degree or equivalent - Masters degree or equivalent
Posted 1 month ago
8.0 - 13.0 years
30 - 37 Lacs
Noida
Work from Office
Join us as a Risk and Control Partner at Barclays, The Risk and Control Partner will play a key role in supporting the Wholesale Lending Operations Leadership team in managing their internal control framework and supporting their obligations in accordance with the Enterprise Risk Management Framework and the Barclays Control Framework. In addition, the role holder will work with the Leadership team to promote a strong self-assessment culture and risk ownership by the line managers and team members alike. To be successful as a Risk and Control Partner you should have experience with: Deliver collaborative functional stakeholder support to include coaching, training and expertise on risk and control activity Ensure all operational risk events and near misses are captured in line with policies & standards Principle point of contact for all initiatives and changes that impact the control environment within allocated function(s) ensuring risks are identified at the onset of the change and appropriate mitigation measures are put in place. Drive improvements in control awareness and management capability Support with the annual RCSA process for allocation function. Undertaken controls assurance for controls operated within Wholesale Lending in policies/ standards. Support with the identification of new and emerging risks through proactive process reviews. Ensure issues, dispensations/ waivers / breaches (DWB s) and risk acceptances are raised, managed and closed in line with policies & standards. Act as liaison point within function to support CCO, BIA and external audit programmes. Manage all governance activity for risk event & issues/actions in the approved system of record. Develop and track control performance metrics providing support to improve control. Ensure the controls library is maintained and updated. Drive the controls assurance strategy and control optimisation for supported function. Proactively identify controls weakness and develop strategies to improve control strength. Support with embedding of all relevant policy/ standard requirements to ensure compliance Some other highly valued skills may include: Knowledge of the Barclays Control Framework polies /standards. Awareness of the products and services available within Wholesale Lending. Awareness of the processes undertaken in a Lending Operations function. Strong cross-functional agile working ability. Knowledge in Performance testing tool Prior experience in preparing test metrics/reports. Initiative and judgement to be able to progress matters with the minimum of guidance to a successful conclusion. Strong risk aware mind-set with the ability to absorb knowledge quickly either orally or through written communication Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues. Strong Negotiation, Influencing, relationship management, planning and organising skills. Excellent oral and written communication skill Strong analytical ability to be able to present complex issues in a brief, simple and straightforward manner Identify and implement the right tools, process and operational improvement activities, analysis and change which maximize desired benefits and outcomes specific to escalations, queries and complaints You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To monitor quality standards and policies and support the implementation of these across all operational processes. To collaborate with control owners to execution Risk Control Self Assessments (RSCA) that measure the effectiveness of controls. Accountabilities Identification of regulatory trends and industry developments that may impact the banks operations. Support the implementation of quality standards and policies by collaborating across all operational teams and processes. Development of reports and presentations on control performance and communicate findings to internal senior stakeholders. Participation in projects and initiatives aimed to improve control efficiency and effectiveness. Collaboration with Control Owners to develop and manage RCSA to monitor design effectiveness, appropriateness of controls, compliance to regulatory requirements and identify areas for improvement. Support operational teams with the formal escalation and management of incidents, departmental procedures, record management and controls testing. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 1 month ago
4.0 - 9.0 years
11 - 13 Lacs
Bengaluru
Work from Office
The Control Management team collaborates with various control disciplines to oversee existing control functions and develop new protocols. This approach ensures timely engagement with the appropriate teams and facilitates swift remediation of critical control issues across all affected areas of the firm. Job Summary As an Analyst within the Controls Management team, you will be responsible to enhance control oversight and efficiency by standardizing and automating operational risk reporting, providing access to aggregated firm wide information, and generating business risk insights. The Controls Room comprises several functional units, including the Data Management Operations team, Analytics, Reporting, and the Project Management Office. Job responsibilities Provide daily system support operations including issue resolution, user requests, enhancement requests, user acceptance testing, ad-hoc requests, etc. Monitor the support tools and mailbox for user tickets/issues. Prioritize and schedule tickets; escalate tickets/issues to the L2/L3 teams as required. Provide technology troubleshooting support on basic user issues and system issues such as data problems. Resolve and close user-related tickets assigned to Operate Support in a timely and complete manner by providing application knowledge. Coordinate Access Administration and support Recertification for supported applications. Be flexible in working rotational shifts (APAC, EMEA, and U.S.) Provide application testing/validation support on an as needed basis. Required qualifications, capabilities, and skills 4+ years of relevant experience in a similar role. Solid understanding of risk management and control principles. Excellent written and verbal communication abilities. A strong focus on delivering exceptional customer service. Ability to effectively communicate with both technical and business partners, adapting language to suit the audience. Strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results. High level of professionalism, self-motivation, and a strong sense of urgency.
Posted 1 month ago
3.0 - 8.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm s robust risk strategy. Job Summary As an Associate Compliance and Operations Risk Test Lead within the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. Your expertise in test execution will be crucial in managing and conducting precise and accountable tests, ensuring alignment with the firms highest risks. Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues. You will also be responsible for planning and organizing your own work, and potentially that of a team, while liaising and coordinating activities across various departments. Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes. Job responsibilities Conduct comprehensive testing processes, ensuring all activities are completed accurately and on time, while adhering to the firms highest risk priorities. Utilize advanced analytical thinking to identify control coverage gaps and verify that controls are properly designed and implemented. Apply problem-solving skills to address complex situations, develop alternate solutions, and interpret policies to ensure compliance with technical standards. Collaborate with cross-functional teams to align testing efforts and maintain open communication with stakeholders, ensuring effective execution of tasks. Continuously improve control evaluation methods and interpret control ratings and metrics to enhance the firms compliance and operational risk management. Required qualifications, capabilities, and skills 3+ years of experience in executing and managing testing processes within a professional or specialized field. Demonstrated proficiency in analytical thinking, with a track record of systematically organizing, comparing, and evaluating various aspects of a situation to identify key information. Proven ability to perform assessments of the control environment, identifying control coverage gaps and verifying the proper design and implementation of controls. Experience in coordinating activities across multiple departments, with the ability to adapt to changing priorities and manage a team if required. Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.
Posted 1 month ago
3.0 - 5.0 years
16 - 18 Lacs
Gandhinagar, Hyderabad
Work from Office
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. Data Infrastructure Strategic Initiatives team is responsible for all the automation aspects of testing processes, ensuring quality of data and independent testing of corporate business level process and regulatory controls by providing seamless access to the appropriate data platforms required to execute the associated portfolio of tests. A test is defined in the Independent Testing Enterprise Policy as An independent point-in-time examination of one or more processes, controls, policies and procedures or data sources utilized for managing risk to assess the effectiveness of the control environment. A test is focused on answering a specific objective and has a pre-defined pass/fail criteria. Compliance testing may include activities such as automated surveillance and transaction level testing and may be performed onsite. Please note : This is not an application/software testing or application/software development role. Job Description Responsible for determining the data lineage and necessary data sources for testing. Provide actual source documentation evidence/artifacts to the test development team for pilot testing basis the approved data sources confirmed by Data Owners. Also responsible for inspection and observation focused on data movement, data quality and data governance controls. The role will be dynamic in nature and require the individual to be able to handle diverse work efforts. Candidate will work closely with test lead, process and controls owner FLU partners to obtain clear understanding of controls design, environment, business processes, and data movement in order to assess data quality risks across all data lifecycles (Capture, Transport, Use). Responsibilities Collaborate and review Data sourcing form to gather the requirements and information on the data elements that are required to be mapped. Research the data source to see if the connection exists in Trino or any additional connection is required. If additional request is required, submit survey to the application owners to request for establishing a connection. Work with the technology team to raise JIRA and add the connection work in the backlog and follow-up to ensure that the connection is available in UAT environment. Perform User Acceptance Testing to ensure that the elements are corrected mapped as per the requirements. Work with technology team to release the connection in production. Requirements Education - Graduates or Post-Graduates in Computer Science/bachelor s degree or equivalent experience, Certifications: If Any Experience Range 3- 5 years Foundational skills Proficiency with MS Office suite with an emphasis on Excel and Word. Ability to deliver high-quality results. Excellent verbal and written communication as well as interpersonal skills. Self-starter, organized, versatile, capable of performing work independently with minimal direction. Ability to think independently, solve problems, and develop solutions. Experience with data using SQL, Excel (Basic) with points for Trifacta or Trino capabilities. Strong research and analytical skills. Desired skills MS Excel/VBA automation experience Familiarity with regulatory compliance or operational risk testing. Knowledge of SharePoint design and workflow Strong Documentation Skills Work Timings : 12.30 PM - 09.30 PM / 1.30 PM - 10.30 PM Job Location : Gift/Hyderabad
Posted 1 month ago
10.0 - 15.0 years
20 - 25 Lacs
Mumbai
Work from Office
Candidate must be a graduate/ post graduate/ LLB. Preference will be given if candidate is a certified fraud examiner. Candidate must have atleast 10 years of experience in FCU in financial services. Competencies- Proactive Fraud risk identification mitigation of potential fraud framework across all channels Strong Auditing, analytics and investigative skills Good at managing key stakeholders Ability to work under pressure and manage multiple tasks effectively Excellent communication and reporting skills Knowledge of regulatory requirements related to fraud and financial crime Familiarity with fraud detection systems and case management tools Primary Responsibilities: Managing Central FCU activities (screening / sampling) at HO level, Identifying fraud trends and suggesting, implementing fraud checks at regular interval to Head Underwriting/CCO Needs to closely coordinate with all function to process data on need basis. Candidate shall also be working closely with Operational Risk team ensuring compliance to Basel risk Compliances Data analytics to detect frauds or trends. Leading team of investigators and local ethics counsellors in investigation of misconduct/ethical matter. Coordination with different departments and law enforcement agencies Monitoring business transactions/ customer activities to detect suspicious patterns or fraud indicators Investigate fraud alerts, customer complaints and escalated cases from internal teams Conduct Root Cause Analysis and recommend preventive measures to reduce future fraud risks Build/maintain and update fraud detection, systems, tools and rule sets. Prepare timely and detailed investigation reports and maintain proper documentation Participate and conduct fraud awareness campaigns/trainings Ensure compliance with internal policies, regulatory guidelines and industry best practices Qualifications LLB/ Post graduate About Us At Liberty General Insurance , we create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued, and their growth championed. We have an employee strength of 1200+ spread over a network of 116+ offices in 95+ cities, across 29 states. Our partner network consists of about 5000+ hospitals and more than 4000+ auto service centers. We believe and live by our values every day - Act Responsibly, Be Open, Keep it Simple, Make things better and Put People First. For learning about our key USPs, you can go visit our website. Working with Liberty also provides you an opportunity to experience One Liberty Experience . We create the One Liberty experience through Providing Global exposure to employees by including them in cross country projects that gives them opportunities to work with diverse teams within outside India. Fosters Diversity, Equity Inclusion (DEI) to create equitable career opportunities Flexi Working arrangements. If you aspire to grow build your capabilities to work in a global environment, Liberty is the place for you!
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad, Gurugram
Work from Office
About us* Bank of America is one of the world s leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals. We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses, and institutional investors we serve worldwide. Job Description* Global Markets Business Finance & Control (BF&C) seeks to provide a support service with particular focus on the relationship between trading risk positions and P&L components. We are looking to recruit an individual to work in the P&L production area covering the Municipal Banking and Markets (MBAM) desks. The candidate s main responsibility will be to produce and deliver the daily P&L to front office, providing a high standard of analysis and explanation around any issues faced and daily revenue drivers. The candidate will therefore have considerable interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job. Responsibilities* Primary products covered will include: Bonds, P-Floats, Rites, CDS, TRS and Loans Production and reporting of daily P&L to Front Office & Senior Management Reconcile actual P&L with trader estimates and provide flash/actual variance analysis Working closely with the trading desks on position, P&L or other issues on an ad-hoc basis Front-to-Back analysis & reconciliations of front office PnL and balance sheet to firm sub-ledgers Assist with execution of month-end controls ensuring management vs financial P&L variances are within thresholds Analyze traders risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market moves Would be typical own set of books / cost center and Business Units Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance to resolve issues / queries Development & continuous improvement of existing processes & workflow Testing / UAT for systems work ranging from minor system releases to major system implementations Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk Requirements* Education* Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute Certifications If Any CFA / FRM certified candidates would be preferred Advanced education and/or enhanced technical qualifications are a plus Ability to use Access or VBA would enhance the candidate s attractiveness significantly Experience Range* 2-7 years of experience in Global Markets Foundational skills* Prior BFC experience for >2 years is mandatory Proficiency in MS Office Suite; expert knowledge of Excel, Word, PowerPoint. Knowledge of Visual Basic, Access databases and macros will be an added advantage. The right individual will have strong people skills and can multi-task to manage the challenges of Finance processes yet have the awareness to escalate potential issues to their supervisor in a timely manner Candidate must have a proven track record of communicating effectively with personnel from various areas within an organization and at different management levels Must be proactive and be a highly motivated and self-starter. Reactive and/or passive individuals need not apply Desired skills Alteryx / Python / Tableau knowledge would be an added advantage Must be proactive and be a highly-motivated self-starter Effective communication skills with English proficiency Demonstrated ability to work in a high pressure environment Takes initiative and challenges existing processes and procedures in a proactive manner Strong team player Ability to analyze issues independently and derive solutions Analytical skills Inherent sense of principles of control through experience and sound judgment Reliability Work Timings* 1:30 PM to 10:30 PM Job Location* Gurugram/Mumbai/Hyderabad
Posted 1 month ago
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