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2.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
Key Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e. g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience AML Knowledge Communication Skills. Qualifications 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e. g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29147
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31017
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31063
Posted 3 weeks ago
3.0 - 7.0 years
7 - 11 Lacs
Chennai
Work from Office
Global Implementation is responsible for the delivery of the Bank s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team serves as the key point of contact for supporting and onboarding clients, and provides project management support (i. e. , ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client s expectations) and account management support (i. e. , understanding clients business strategy and needs) to support implementation of TB products. Key Responsibilities The Client Integration Manager is responsible for ensuring the end-to-end delivery of the TB solution and migration activities. Collaborate with Corporate Client s IT team to establish H2H/API connectivity between Client s and Bank s applications To discuss with Client s IT team on the following area of integration: Connectivity Security File Format Provide support and manage user test in testing environment and obtain the sign-off. Promote the changes made in test environment to production and establish the connectivity with client applications/servers. Collaborate with the other technology teams within the bank s applications, business analysts and key business stake holders for client implementation Provide the production support during the warranty period and hand over to production support team Strategy Supports the Global Implementation Strategy and actively participates in identifying opportunities to uplift and/or re-establish the profile/identity of the Global Implementations team Business Participates in a continuous improvement model Understands how to identify cross-sell opportunities Operates in a productive and efficient manner Participates in Post Implementation Surveys Helps obtain testimonials from clients Manages implementation for key client deals Skills and Experience Application Programming Interfaces (API) Client Experience, Behaviours and Preferences Operational Risk Change / Project Management System and Technology Integration Communication Presentation Skills Stakeholder Management Strategic Thinking Qualifications 3 to 7 years of Banking and finance industry experience or similar industry preferred Experience in Client Implementation with strong delivery focus Has project management disciplines Knowledge in API, system and technology integrations, and Transaction Banking products is a plus Problem-solver with excellent attention to detail Excellent written and verbal communication skills, including presentation skills PMP certification is a plus About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26746
Posted 3 weeks ago
5.0 - 7.0 years
7 - 11 Lacs
Mumbai
Work from Office
Key Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e. g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience AML Knowledge Communication Skills. Qualifications 5 to 7 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e. g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29133
Posted 3 weeks ago
5.0 - 7.0 years
7 - 11 Lacs
Chennai
Work from Office
Key Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e. g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Click here to enter text. Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience AML Knowledge Communication Skills. Qualifications 5 to 7 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e. g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29151
Posted 3 weeks ago
5.0 - 7.0 years
5 - 9 Lacs
Chennai
Work from Office
Key Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e. g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience AML Knowledge Communication Skills. Qualifications 5 to 7 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e. g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29156
Posted 3 weeks ago
6.0 - 10.0 years
14 - 18 Lacs
Noida
Work from Office
Job Title Senior Manager - Enterprise Risk Management (ERM) Location Noida Reporting ToHead of Enterprise Risk Management About Us Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR, and Payment Gateway where payment aggregation is done through PA and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans, and business loans, sourced by its financial partners. About the teamPrimary responsibilities of Enterprise Risk function includes setting up of Risk governance structure at Paytm and its subsidiaries, support in development of enterprise wide risk management framework with respect to identification, prevention, monitoring, resolution, and advisory to management on existing & emerging risks and is part of the Business Assurance function at Paytm. We offer competitive compensation, opportunities for professional growth, and a dynamic work environment. About the role Senior Manager - Enterprise Risk Management will play a crucial role in strengthening and embedding a robust ERM framework across Paytm and its subsidiaries. This individual will be responsible for identifying, assessing, monitoring, and reporting on various risks faced by the organization, with a strong focus on financial, operational, strategic, compliance, technological, environment & social, reputational risks inherent to the fintech sector. This role requires a proactive approach, strong analytical skills, proficient communication skills and the ability to collaborate effectively with diverse business units & functional heads to foster a strong risk-aware culture. Key Responsibilities: Risk Identification & Assessment Facilitate and lead risk identification workshops and discussions with various business units (e.g., Product, Technology, Operations, Marketing, Sales, Finance, Legal). Develop and maintain comprehensive risk registers, ensuring accurate categorization, description, and impact assessment of identified risks. Conduct regular risk assessments (qualitative and quantitative) of new products, services, processes, and technologies to identify potential vulnerabilities. Stay abreast of emerging risks in the FinTech space, including evolving cyber threats, data privacy concerns, regulatory changes (e.g., RBI guidelines, SEBI regulations, IRDAI etc), and market dynamics. Risk Monitoring & Reporting Develop and implement Key Risk Indicators (KRIs) to monitor the effectiveness of risk controls and track risk exposure. Prepare periodic risk reports, dashboards, and presentations for senior management, the Risk Management Committee, and the Board, providing clear insights into the company's risk profile and control effectiveness. Track the status of risk mitigation plans and ensure timely closure of identified risk issues. Framework Enhancement & Implementation Support the continuous improvement and enhancement of the company's ERM framework, policies, procedures, and methodologies, aligning with industry best practices and regulatory requirements (e.g., RBI guidelines for payment systems, NBFCs, etc.). Assist in the implementation of risk management tools and systems to streamline risk processes and improve data analytics capabilities. Collaborate with internal audit, compliance, information security teams and others to ensure integrated risk management. Risk Culture & Training: Promote a strong risk-aware culture across the organization by providing training and awareness sessions to business units on risk management principles and their roles and responsibilities. Act as a go-to person for risk-related queries and provide expert advice to business stakeholders. Stakeholder Management: Build and maintain strong relationships with internal stakeholders across all levels and functions. Collaborate effectively with external auditors and consultants as required. EducationA Master’s degree or professional certification (e.g., CA, CS, CFA, FRM, MBA) is preferred. Superpowers/ Skills that will help you succeed in this role 6-10 years of experience in Enterprise Risk Management, Operational Risk, or a related risk function, with at least 3-4 years specifically in a FinTech company, banking, or payments industry in India. Strong understanding of the Indian regulatory landscape pertaining to FinTech (e.g., RBI Master Directions on IT, Cyber Security Framework, PSS Act, DPDP Act, KYC/AML norms). Demonstrated experience in developing and implementing risk assessment methodologies, risk registers, KRIs, and risk reporting as per COSO/ISO 31000. Familiarity with various risk types encountered in FinTech (e.g., credit risk, market risk, operational risk, technology risk, cyber security risk, fraud risk, compliance risk, third-party risk). Proficiency in MS Office Suite, especially Excel and PowerPoint. Experience with GRC (Governance, Risk, and Compliance) software is a plus.
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework. The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU s resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a first line of defense (1LOD) Senior Analyst, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing & Reporting. The Senior Analyst will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Analyst, Risk Assessment Reporting will: Identify opportunities for new automated & custom analytics solutions around all areas of GCS RCSA & NPG. Manage work on ad hoc requests from Senior Management/strategic stakeholder/GCS leadership. Engage in multiple initiatives, lead, or support ongoing Program Specialty projects and provide consultative expertise focused on win-win solutions. Translate complex analytical output s into easily digested insights with clear recommendations. Conceptual thinking skills and ability to identify and implement technical solutions across multiple platforms to aggregate data and achieve process automation and improve group s productivity. Drive innovation develop new and enhanced reporting models by utilizing best in class tools and capabilities. Required Qualifications: Data Insights: Ability to absorb team problem statements for use in developing reporting that generates insights and offers conclusions or recommendations for specific actions or program enhancements using data. Forward Thinking: Enable smart technology solutions to manual data manipulation activities and enable availability of reporting with least manual intervention. Consistency in Delivery: Able to thrive in a matrix organization that involves multiple sub-teams as well as be able deliver reporting requirements to senior leaders in time. Self-motivated and able to thrive in a white-space environment adapting to ad-hoc requests and shifts in direction. They should also work collaboratively with the business units in analyzing data to enable the business to mitigate the operational risks identified. Pref erred Qualifications: 2+ Years experience in operational risk, data analytics, finance or operations management Graduate or Post Graduate Degree in Statistics/ Mathematics/ Economics/ Engineering/ Management Experience building integrations to aggregate data across multiple systems (e.g. Tableau, SQL, Python) Advanced Experience with Microsoft Excel Experience in financial services industry Experience in at least one of the following: Knowledge of risk management and key risk metrics. Qualitative solutioning /Problem solving in complex & unstructured environment. Ability to conduct comprehensive analysis and elevate key risk outcomes from the analysis. Strong analytical skills, ability to interpret data and understand complex processes with the goal of providing meaningful insights to inform business strategy. Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced complex environment. ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Posted 3 weeks ago
12.0 - 17.0 years
32 - 37 Lacs
Gurugram, Dlf
Work from Office
locationsGurugram - DLF Buildingposted onPosted 30+ Days Ago job requisition idR_306140 Company: Mercer Description: We are seeking a talented individual to join our Investments team at Mercer. This role will be based in Gurgaon/Mumbai/Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Director Operations Due Diligence - Investments Mercer Wealth is a leading global provider of investment consulting services. We offer customised advice at every stage of the investment decision, risk management and investment monitoring process. In addition to core consulting, we have developed a number of specialist teams; the Financial Strategy Group, Mercer Sentinel, Manager Research, Responsible Investment and Fiduciary Management, thereby ensuring we offer a full range of services to our clients. We are looking for talented colleagues who understand the financial services industry and the operational functions of investment managers. Will work as part of a team of ODD specialist and client consultants. We will count on you to: Work as an extension of the UK/US team to conduct operational due diligence risk assessments of investment managers using Mercer Sentinels framework incorporating house views as appropriate Understanding of investment manager middle and back office operations, fund administration, portfolio accounting, custody, regulatory compliance and other relevant industry experience Maintaining knowledge of operational risk frameworks across the Mercer universe of asset classes, including equity and fixed income, hedge funds, private equity, private debt, real estate and infrastructure Liaise with investment managers to collate information, coordinate on-site visits and schedules Review responses and documentation provided by investment managers for the risk assessment and author research notes in advance of the meeting of the onsite team to support the onshore team Support virtual investment manager on-site visits through the preparation of pre-meeting notes, note taking in the meeting and producing high quality draft written reports after the meeting Challenging and improving operational processes for Mercers ODD framework Contribute to Mercer Sentinels intellectual capital through market research and process innovation Contribute towards Mercer Sentinels other products including but not limited to Surveys and Operational Reviews; support onshore teams efforts towards key projects or activities including business development among others. Update and maintain pertinent tools/database with relevant information including research publications and coordinate with asset managers for requisite data and for scheduling research calls; prepare and distribute Ratings Committee (RC) minutes from the weekly RC call. Project management, work allocation, real-time capacity management, peer review, process training and development of team members Lead and manage end-to-end operations and ensure the seamless delivery of reports/projects. Liaison with stakeholders to build relationship for service delivery management. Play anchor role for all strategic projects and provide directions to the team. Prepare and manage KPIs and handle escalations. Lead efforts for people engagement, knowledge development initiatives for the team, and ensure adherence to compliance policy and organizational imperatives. Driving Process Improvement Initiatives and delivering results in line with Business Priorities Demonstrate subject matter expertise in leading the ODD vertical Maintain updated investment due diligence notes, meeting notes and recommendations in proprietary database Ensuring storage and organizing data on a central database What you need to have: A Master's degree in economics, finance or other business-related areas with a high level of written content Professional qualification (Actuarial, ACA, ACCA, CFA or equivalent) preferential requisite 12+ Years of experience with operational due diligence investment management, operations, fund management or investment consulting Previous experience in operational risk analysis, fund administration, and or financial / portfolio accounting would be beneficial Thorough knowledge of Microsoft Office applications (Word, Excel, PowerPoint) Takes ownership for work, always ensuring standards and deadlines are met and keeping others informed and up-to-date Works well under pressure, with the ability to prioritise and manage multiple tasks, stakeholders and deliverables simultaneously; candidate may be expected to attend calls with US based asset managers couple days in a week; responsibilities may stretch to taking calls with asset managers in other geographies including Pacific, UK, Europe, Middle East and Asia depending on the business requirements. Excellent organisational and time management skills Openly shares information and own expertise with colleagues Possess excellent team working skills in a global/remote working environment What makes you stand out: Demonstrates excellent oral and written communication skills Self-motivated with an eagerness to learn and a positive work ethic Challenges existing practices and conventional thinking Highly proficient in Microsoft Excel and other core Microsoft Office products (Word, PowerPoint, etc.) Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSEMMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 3 weeks ago
3.0 - 6.0 years
14 - 18 Lacs
Bengaluru
Work from Office
This Job Description should be read in conjunction with the relevant terms of reference, the Group s Governance Manual which sets out responsibilities for establishing, maintaining, and implementing the Group s high-level systems and controls, policies and procedures, and the role-holder s contract of employment. The role-holder acknowledges that they understood and will abide by the responsibilities set out in the Governance Manual as well as ensure compliance with Group Code of Conduct, and the local regulators Statements of Principle and Code of Practice for Regulated roles. RESPONSIBILITIES RRSD Unit faces the Group Risk Function with a peripheral support to CEO CIB Function. It handles a wide spectrum of activities to support the Enterprise Risk Analytics, Traded Risk Management, Risk & Compliance Reporting teams of the Group Risk and Retail Credit Risk reporting for Group Retail Risk. The unit is also currently expanding itself to support the CEO CIB Office with Credit Portfolio Management. Various sub-units underneath RRSD are listed below Risk Data Hub Risk Data Hub s primary responsibilities include Data Sourcing and Maintenance of risk data. This involves a set of data wrangling activities - gathering, transforming, mapping, building business views and automation of sourcing processes that would help enrich the quality of data and make it appropriate for the downstream purposes such as analytics, reporting and visualization. ] Key Responsibilities Strategy Help to ensure appropriate BAU controls being established and deployed effectively in GBS. Work with partner teams to create and build next generation data products and analytics solutions. Assess problem statements & propose potential solutions by advocating and enabling data-driven analytics. Contribute/lead development of prototype solutions coordinating with other areas of ERM as appropriate, demonstrate to users and gather feedback. Conduct thorough validation and data quality checks to ensure accurate and value adding solutions being delivered Business Work collaboratively with a wide range of stakeholders, across all seniority levels, to address urgent and strategic risk management needs. Coordinate with ERM teams such as Stress Testing, IFRS9 and Credit Risk Modelling to establish how existing results/analytics or processes can be leveraged Processes Provide expertise in migrating PoC projects to productionise in collaboration with various teams People & Talent Lead through example and demonstrate the bank s culture and values Risk Management Identify, assess, monitor and mitigating risks to the Group relevant to Data Quality Governance Ensure the adherence to Group BCBS 239 standards when appropriate Provide timely and high-quality responses to both internal and external queries and requests. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Enterprise Risk Analytics Group Model Validation CIB, Commercial & Retail Risk Group Internal Audit Model Risk Management Group Operational Risk Technology CDO Other Responsibilities Embed Here for good and Group s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Bachelor or Master s degree with technical degree preferred (statistics, mathematics, computer science, etc. ) Extensive programming experience using SQL, Python, SAS, Excel Automation. Strong analytical mindset with excellent analytical, logical, reasoning and problem solving skills. Hands-on experience in data used for models development and best practices in data management Previous experience on risk management, Stress Testing or IFRS9 is an added advantage Excellent written and oral communication skills at all levels (i. e. colleagues to senior management) and situations (i. e. one-on-one to presentations) Exposure to advanced machine learning methodologies is a plus Skills and Experience Banking Risk Management Python, R, SAS and/or MATLAB Excel Data sciences SQL Qualifications Knowledge of data models Coding knowledge preferable Product knowledge Tableau About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 14623
Posted 3 weeks ago
4.0 - 5.0 years
8 - 12 Lacs
Chennai
Work from Office
Global Reconciliations Role - Managing Reconciliations for the CPBB Products for the Bank across Geographies. Key Responsibilities Processes Manage account reconciliation activities covering; Internal/ GL account (suspense and sundry) reconciliations, Credit Card, ATM, retail branch banking reconciliations Perform error free reconciliation as per procedures (DOI) / Reconciliation Policy using reports from various transaction processing and recon applications. Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments, country and internal stakeholders including technology teams. Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels depending on the nature and impact of an issue/open reconciliation break with clear articulation of the requirement and attention from them is a must. Actively look for opportunities to standardize processes / automate / eliminate nonvalue added activities and implement them for process improvements. Liaise extensively with a wide set of senior stakeholders, get required support to resolve long outstanding reconciliation open items and get buy -in to implement process / system changes Continuously improve team productivity to the standards prescribed Create sufficient back-ups for each process to eliminate key staff risk at any point of time. Work to reduce System Downtime in collaboration with technology teams Perform end-to-end analysis of reconciliation processes and controls and propose solutions for addressing gaps, from a reconciliation perspective. Perform root-cause analysis of reconciliation errors and issues with clearly articulated mitigation plans. Follow up on risks with both internal teams and external stakeholders for timely closure without becoming overdue and promptly update actions to risk teams ahead of target timelines Risk Management Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable. Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams Comply with all applicable rules / regulations and Company & Group Policies. Ensure adherence to all SLAs and proper updation of all logs such as TAT, system downtime, errors and exceptions log. Assist in carrying out BCP tests. Assist in Department & Group related projects. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders GBS Units and Country Operational, Business and Branch Stakeholder s Skills and Experience Expert Knowledge of use of MS suite of applications word, excel, MS access and reconciliation applications like TLM. Ability to understand the budgeting process and financials of the unit Advanced level of awareness on Risk, Risk Management principles and its framework, experience in application of the same. Manage your team performance and build a high-Performance Team. Manage small projects with experience in creating a project plan with milestones Application level knowledge of Change Management and Tools and experience in delivering small or simple change Interventions. Basic Awareness of Code of conduct and bank policies relating to that and to act as a role model and demonstrating exemplary conduct. Strong English communication skills - both written and oral Good Process management skills with min. 4-5 years of people management experience for Grade D s. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 30290
Posted 3 weeks ago
4.0 - 7.0 years
10 - 14 Lacs
Chennai
Work from Office
Key Responsibilities Strategy Identify the underlying risk that exists in Balance Sheet and provide a view to CFO/ Risk committee as appropriate. Review to ensure the Integrity, accuracy, and completeness of the GL, detect inconsistencies and review variances and rectify any accounting error prior to book close window. Business Awareness and understanding of the wider business, economic and market environment in which the Legal Entity operates Processes To work closely with the Country Finance and R2R controllers in managing the Financial Controls & Risk function. Ensure that the periodic reconciliation & substantiation exercise across the bank is performed smoothly and escalate exception / non-compliance to the department head and Country Finance Support the day-to-day controls & periodic monitoring activities, timely identification and reporting of significant risks & losses, and effectiveness of risk mitigation actions Implementation of the process controls and review/compliance To ensure financial control policies and compliance monitoring measures are in place and being adhered to & to ensure a robust financial control environment in the Bank. Embed the Controllership + Reporting model ensuring the end client is kept at the centre of the model ensuring it serves the intended purpose efficiently and effectively Identify and present Financial & Operational Risk to the Senior Managements (CFO, Cluster CFO & Reg. CFO etc. , ) through various Risk FORUMs like FORTM, ERC, CORC, SRM etc. , To support CFO declaration / reduction of Group Queries Aris - Process mapping for all L3 processes & implement opportunities identified Sox implementation People & Talent Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Risk Management The ability to interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key stakeholders Country Finance, GFS Product Control & FM Operations Business Finance teams Skills and Experience Demonstrates proficiency in MS Excel and PowerPoint PSGL experience Effective Communication Stakeholder management Problem solving & Analytical skills Data management Control mindset Qualifications Education Minimum 5 years of work experience in financial control / operational risk functions of FIs, internal audit of FIs or external audit from Big 4 firms or over 15 years experience in the FA domain Candidates with experience is core financial market operations or Retail / consumer banking operations (preferred) CA / CWA preferred Exposure to SAP, PSGL, work experience in TPGL reconciliations. Exhibiting influential capabilities across departments in complying with the General Ledger Controls and Reconciliation Policies of the organization People handling skills & Strong interpersonal skills required Strong communication skills and experience in liaising with Senior Management / stakeholders. Experience in monitoring and implementation of financial control measures and other risk management matters. Training Post-graduation/CA/CWA with Operations, Finance, Project management experience About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28002
Posted 3 weeks ago
6.0 - 10.0 years
9 - 13 Lacs
Chennai
Work from Office
As an AI Ops Engineer, you will play a critical role in the design, development, and deployment of AI platform. You will work collaboratively with a cross-functional team, focusing on MLOps, LLMOps, cloud and on-prem platform setup, and data catalogue management. Your expertise will be pivotal in ensuring the scalability, reliability, and efficiency of our AI solutions Key Responsibilities MLOps: Implementing and optimizing MLOps practices to streamline the machine learning lifecycle, from development to deployment and monitoring. LLMOps: Managing operations for large language models, including development, deployment and monitoring. CI/CD/CT/CM: Developing and maintaining continuous integration, deployment, testing, and monitoring pipelines. Standardization: Establish and enforce best practices for machine learning model development, testing, and deployment. Infrastructure Setup: Oversee the setup and management of cloud and on-prem platforms to support AI workloads. Domain Design and Catalog Implementation: Designing and maintaining domain models and data catalogs. Model Registry and Cataloging Layer: Developing and maintaining systems for registering and cataloging AI models. RAI Automation: Implementing and automating Responsible AI (RAI) practices for ethical AI development. Governance Dashboards: Building and maintaining dashboards for governance and compliance monitoring. Governance Framework and Workflows: Developing and enforcing governance frameworks and workflows. Lineage Tracking and Auditing: Implementing and maintaining tools for tracking data and model lineage and auditing. Risk and control library: Working with OTCR and PCA teams for AI controls as aligned with RAI principles. Collaboration: Work closely with data scientists, software engineers, and platform engineers to deliver high-quality AI solutions. Innovation: Stay abreast of the latest advancements in AI and machine learning, and apply this knowledge to improve our platform and processes. Mentorship: Provide technical guidance and mentorship to junior engineers and team members. Key stakeholders TTO Management Team T&A Management Team CDO Software Engineering Platform Teams Business, Regional & Country CIOs & COOs Operational, Technology & Cyber Risk Chief Data Office Group and Country Compliance & Regulators Group Internal Audit Group Operational Risk Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Multiple functions (double hats) Skills and Experience Hands on with AI platform development and monitoring Hands on with ML framework, best practices and ops implementation Hands-on experience with GPU computing and optimization for AI workloads Hands-on experience with design and implementation of sophisticated data catalogue Programming languages such as Python, Java, or C++. Qualifications Experience: 6-10 years of experience in AI and machine learning engineering, with a proven track record of delivering complex AI projects. Technical Expertise: Strong proficiency in machine learning frameworks (e. g. , TensorFlow, PyTorch), MLOps tools (e. g. , MLflow, Kubeflow), and cloud platforms and infrastructure as code (e. g. , AWS, Azure). GPU Expertise: Hands-on experience with GPU computing and optimization for AI workloads. Programming Skills: Proficiency in programming languages such as Python, Java, or C++. Data Engineering: Strong skills in data engineering, including data integration, ETL processes, and working with large datasets. Problem-Solving: Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Communication: Strong interpersonal and communication skills, with the ability to work effectively in a collaborative team environment. EDUCATION ENGINEERING DEGREE OR EQUIVALENT TRAINING AI, ML CERTIFICATIONS AI, ML About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28085
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30401
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Amritsar
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 21378
Posted 3 weeks ago
2.0 - 4.0 years
4 - 7 Lacs
Mumbai
Work from Office
RESPONSIBILITIES DDP Function - To institutionalise the FPI registration, account opening and maintenance process so that is well defined for the implementation and servicing teams, as well as clients. To regularly monitor and maintain service standards. Regulatory timelines in terms of Applications and Reports to be adhered to, without any breaches. Device process along with colleagues and seniors to ensure Fresh Applications are processed timely. To instil alertness in self and team for any suspicious transactions and escalate the same. SEBI queries received to be tracked, reviewed, coordinated with Compliance, AFC, KYC and responded to SEBI in a timely manner. Implement procedures related to KYC, Account opening Documentation in consultation with Compliance, ACD team after notification of any change in regulatory framework (local as well as global). Research on various client structures and presenting to seniors. (Thereby building team knowledge too) To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls. To manage the operational relationship for interface with the Implementation and servicing teams. To serve as a focal point of contact with Implementation, servicing teams and regulators in Client account opening and registration related matters To keep servicing teams abreast in conjunction with product of changes in regulations, market procedures, operating procedures affecting client account opening or maintenance through routine communications. To facilitate smooth account opening and try to keep the outstanding account documentation to a minimum. Key Responsibilities To constantly monitor and maintain service standards. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention. Ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. To institutionalize the account opening/closing process so that is well defined for both the implementation and servicing teams as well as the clients. To liaise with regulators on outstanding approvals. To ensure that the Unit is subject to minimal risks arising out of incomplete/ outstanding account documentation. To follow-up with the Implementation/Servicing Teams on outstanding account documentation. To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls. Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit To facilitate review of FPI Registration related documents and revert to respective stakeholder On complete review of FPI documents, propose to the FPI committee for granting approval Update the NSDL website for granting registration Inform clients on granting/rejection of FPI registration Review of other miscellaneous applications and grant of approval To send to the regulator reports at required frequencies To liaise with NSDL on various issues Skills and Experience Analytical skills Training skills Meeting and Project Management skills Objective and Project Management skills Supervisory skills Conflict resolution skills Ability to handle unstructured situations Communication skills Ability to deal with auditors Ability to deal with vendors Ability to deal with regulators Customer focus and ability to deal with internal and external Clients Communication skills Counselling skills Presentation skills Report/Procedure writing skills Document maintenance and control skills Qualifications Graduate About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26450
Posted 3 weeks ago
3.0 - 8.0 years
8 - 12 Lacs
Gandhinagar
Work from Office
Key Responsibilities Processes To do all the day to day processing and review input of all Securing Documentation received as per limit terms into CMS with 0 tolerance for any errors. To monitor the incoming documents as per limit terms for input into CMS. To ensure compliance of all internal procedures, operational controls and regulatory requirements. To assist other processing officers in case of need, to ensure nil processing backlogs. To provide a high-level quality support and advice RM s in the business units on all documentation related matters. To follow-up resolution of security documentation deficiencies with customers through RM. To ensure smooth running of CRC-CDU so as to carry out work to the high standard the Unit requires. To maintain an independent control over securing documentation. To ensure all securing documentation and conditions mentioned in BCA part1 have been perfected or waived prior to issuance of Security Compliance Certificates (SCC), Partial Security Compliance Certificates (PSCC) with 0 tolerance for errors. To ensure that the documents are in line with the deferral approval and that the deferral authority is in accordance to the Approval Matrix under the Credit Documentation Policy, prior to releasing the Document Deferral Note with 0 tolerance for errors. To manage the relationship between CRC-CDU and business unit as well as other members within CRC. To adhere to the Bank s Policies, DOIs and process etc. To check the final facility letters and securing documentation prepared on the Bank s standard format with information for fees etc. , from RM as per the Legal Guidelines and Stamp Duty Opinion provided by the Legal. To second check all credit related documentation and ensure all securing documentation and conditions mentioned in BCA Part 1 have been perfected or waived prior to issuance of Security Compliance Certificates (SCC), Partial Security Compliance Certificates (PSCC) with 0 tolerance for errors. To ensure that the documents are in line with the deferral approval and that the deferral authority is in accordance to the Approval Matrix under the Credit Documentation Policy, prior to releasing the Document Deferral Note with 0 tolerance for errors. To follow-up on security blemishes and the perfection of security and provide monthly report to RM. To release security, including re-assignment of mortgaged property, as per the authority under POA. Ensure renewal of insurance policies covering fixed assets and /or securing documents. Ensure that all lodgements and withdrawals of securing documents in CMS and all other CMS activities are correct and upto date. Ensure all data/information on CMS is accurate & RMs gets the correct report/information from the system. To Supervise and provide training to subordinates in accordance with gaps identified in Training Record. To ensure adherence to service level agreements. Ensure that SCC s are issued within the agreed timeframes to comply with SLA s and immediately advise the Head CRC-CDU, India. All key risk indicators are duly addressed and resolved and operational risk areas are appropriately dealt with. To ensure that all charges are duly registered with ROC. To obtain and check search reports on ROC s records to verify existence of prior charges and the Bank charges are registered. To supervise daily office routine and ensure the smooth running of CRC-CDU at all times. Ensure all control procedure prescribed for control of scanning /faxes/couriers is adhered to. Ensure all suspense balances in CRC-CDU are investigated and reconciled. Ensure services provided by CRC-CDU are delivered in accordance with agreed service quality standards. Monitor performance against standards and provide feedback to the Head CRC-CDU. Handle customer complaints and queries when escalated. Ensure to have frequent Service Review Meetings with RM s to assess the unit s performance. Ensure monthly submission of MIS to the Group for monitoring of TAT is timely and accurate. The job holder must assist the Head - CRC-CDU to ensure appropriate internal controls and procedures are duly documented and adhered to. The job holder must monitor the operation of such procedures and controls and regularly review them to ensure they reflect any changes in products, systems, policy or regulations. Ensure that periodic review of procedures are undertaken to ensure key controls are checked, as required by the DOI, Procedures laid down from time to time. Ensure cost control measures in place & cost is maintained at minimum required levels. Ensure all data/information on CMS is accurate & RMs gets the correct report/information from the system. To undertake the business monitoring and testing (ie. checking the KCS records, reviewing the transactions etc) and reporting findings, exceptions and results from such monitoring / testing activities. (For KCS & Optial users / checkers) The job holder must ensure he/ she is fully aware of all the policies and procedures issued in relation to money laundering prevention. He /she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. To Supervise and provide training to subordinates in accordance with gaps identified in Training Record. Any Ad-hoc responsibilities given by Head CRC-CDU, India. Identify and escalate loose rivets to the Head CRC-CDU. To prepare MIS required by internal & external stake-holders. To report Unit s OR issues and losses to UORM. To assist Unit Head in Regulatory filings. Uphold the Values of the Standard Chartered Group and the company at all times. Compliance with all applicable Rules/Regulations of the Group and company at all times. To ensure timely and accurate submission of Early Alert Report to SCO, RM and EAC Secretariat, as per the Roles and Responsibilities defined for CRC-CDU. To ensure proper custody of securing documents held in the Fire Proof Vault and ensure proper control of keys that protect ca the securing documents, as per Group Security Procedures. Lodgment, Withdrawal, iCDMS updation and safe custody of securing documentation as per DOI Ensure all documents received vide scan are reconciled with the originals upon receipt and I-balling done with the issued / scan images. To co-ordinate with Client & internal teams to open Current Account at GIFT City. To co-ordinate with internal teams to open IDs in Transaction Processing systems. Ensure and adhere to roles and responsibilities of BCP Coordinator / Backup Coordinator / Fire Marshall (primary/backup) / First Aider (primary/backup) and ensure timely updation of the BCPP Plan and the Business Impact Analysis (BIA) Plan in e-bcp portal as may be applicable. Business Support relevant stakeholders by managing and closing cases Provide relevant feedback Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads People and Talent Provide leadership to analysts and lead respective teams Engage with teams to ensure process streamlining Provide mentorship to new joinees to ensure team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Governance Propose control improvements, enhancements and simplifications where appropriate. Support all control checks under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required Regulatory & Business conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. To achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Project/change management Manage and protect business as usual (BAU) capability during change programmes, as well as during the execution and delivery of the Remediation initiatives through project phase and into BAU. Provide subject matter expert advice, guidance and support to the project managers on managing change. Review new business requirements and provide solutions where required. Conduct and assist with impact assessment for such change Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team. Key stakeholders Internal WB Credit WB OCC GSSC WB Operations Legal & Compliance IT Finance CRC External Statutory / External Auditors Lawyers Other Responsibilities Achievement of maximum productivity of the team Achievement of the overall productivity goals set by the division. Reviews by Managers Monthly key risk indicators LRM Review & Group Audit reports. Complaint occurrences and resolution timelines. Skills and Experience Compliance Technical Competencies Compliance Policies and Standards Compliance Advisory Documentation Compliance Risk Assessment Regulatory Liaison Manage Change Manage Projects Qualifications 3 to 8 years of relevant work experience in Loan documentation, KYC, Credit monitoring and Account opening related areas. Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e. g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing) About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 22852
Posted 3 weeks ago
7.0 - 17.0 years
18 - 20 Lacs
Hyderabad
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager Finance Operations Principal responsibilities Collaborate with In-country leads and coordinate and submit the forecast and planning journals. Highlight gaps in forecast submission, perform investigation and analysis. Proactively support FRP, Budget and Target process to meet operational timelines. Support in reasoning the actuals vs forecast variances. Continuous review of process with the objective of improving the resource utilization, time taken and quality of deliverables Implement projects for enhancing operational efficiency using automation tools, support Visualization initiatives and drive standardization. Identify Solutions and troubleshoot Exceptional situation. Manage Business Partner Impact and implement adequate control steps. Design long-term solutions for detection, prevention, and management of exceptional issues. Ensure service delivery of the designated finance processes per the standards set out in agreed SLAs within the HSBC operating framework considering key operational risk (including people & processes) Requirements BTECH / MTECH/ MBA / Qualified CA / CWA / Semi Qualified CA or CWA with development experience of Qlik sense, Python, SQL, Tableau, SharePoint etc. Understanding in Financial and Management Reporting. Experience in Advance Excel, Macros, SQL to update , QlikView / Qlik sense Dashboards, Python, and expert knowledge on MS Excel Think cell and PPT with hands on experience. Immaculate attention to detail and ability to challenge information presented. Good communication and ability to interact with multiple employee levels/business partners, etc. Strong relationship management skills across a diverse organization, especially with senior management Daily/weekly/monthly reporting at business/ product/segment level, Overall performance packs, analytical review packs, Actuals vs. Forecast analysis and data management End to end ownership of Data, reporting, analysis, and support automation through tools like Python, VBA, Qlik sense. Management and Business Finance Reporting (Global, by region, by product, by segment) BAU change initiatives and driving reporting standardization. Drive Reporting improvements incorporating feedback from CFO, business reviews, process changes from transformation initiatives that impact business reporting from time to time. Data management processes that involve Submissions in MI360 looking at data sanity, clean up that fall within the remit of Data Operations You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 3 weeks ago
10.0 - 20.0 years
40 - 60 Lacs
Gurugram
Hybrid
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Description International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. ICS Control Management is looking for a Director of Risk ID, Assessment, Testing & Reporting to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, ICS Control Management Risk ID, Assessment, Testing & Reporting will: Provide additional identification of risks throughout business processes and systems (along with business process owners) Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates) Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) Champion risk management practices within the business Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring Develop risk profiles and maintain an updated risk register(s) Be a key leader for sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: 6+ years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Experience within financial services industry Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC] Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds Preferred Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met Enhancing risk assessments and associated methodologies Leading independent control monitoring, including identification of control improvements Identifying areas of risk for intervention, including conducting independent quality assurance and process testing Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes ORMCM Compliance Language We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 3 weeks ago
3.0 - 4.0 years
16 - 18 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Responsibilities: Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. This position is in Intercompany Controllership within GFO The incumbent will manage either/combination of processes including, Intercompany Governance, process mapping and risk assessment, Inter-Company accounting / reporting and Settlement. This position will also be responsible to supporting critical business initiatives and ongoing enterprise-wide Intercompany project. Strong ability to quickly grasp complex issues and gain end to end knowledge of processes. The incumbent should have good maturity and display flexibility to respond quickly to crisis situations The incumbent will be expected to quickly gain detailed understanding of inputs, processes, controls, flows, metrics, risks, SLA, and outputs of the process area with elevated focus on RCSA guidelines The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives. The incumbent shall have good understanding of working on devising business continuity plan across processes and shall ensure that all deadlines are continually met, and adequate controls are maintained over the processes Qualification: CA / MBA with minimum of 3-4 years of post-qualification experience in governance processes, control management and audit handling. Ability to drive process automation initiatives. Experience in operational risk/SOX will be an added advantage. Ability to drive execution with proven project management skills. The successful candidate should possess strong analytical and problem-solving skill. Proven ability to communicate (verbally and written) effectively at all levels of the organization. Preferred Qualifications: Functional knowledge of ERP financial systems like Oracle, OBIEE etc. would be preferred. Excellent MS Excel PowerPoint skills. Ability to conceptualize and though lead various discussions. Big picture thinking, energetic self-starter with positive can-do attitude. This role may be subject to additional background verification checks. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Posted 4 weeks ago
4.0 - 8.0 years
32 - 37 Lacs
Bengaluru
Work from Office
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, Securities Services Non-Financial Risk Principal responsibilities Assisting in the management, coordination, and execution of risk management activities across Security Services (SSV) globally. Ensure the risk governance framework is clear and fit for purpose, and that escalation paths are adequate and effective. As a member of the Non-Financial Risk business risk management team, contribute to the broader strategy and performance of the global function. Support the NFR and SSV senior management in ensuring the appropriate risk and control structure is in place and that risks that have been highlighted and are managed appropriately. Ensure succinct and concise communication of risk matters across SSV, the Global Functions (especially Group Risk) and other relevant areas of the bank. Provide consistent internal and external benchmarking, where appropriate. Oversee the execution of the Risk Management Framework across SSV Globally. Attend critical SSV / Country level Risk Control committees/forums and ensure that the agenda effectively covers critical SSV risks and issues. Regularly review the NFR teams priorities, activities, structure, and resources, optimally aligning to business needs and risk appetite. Cost-effectively minimize the likelihood and impact of disruption by ensuring that the business can continue to meet at the expectations of customers, counterparties, regulators, and other stakeholders. Implement supporting strategies, policies, and procedures to ensure that operational (and other) risks are managed closely and effectively, in a commercially sensitive and practical manner. Drive to ensure that the business risk profile, and any related issues/impacts, are understood by the business and the appropriate actions (and/or risk acceptance) have been put in place to manage within appetite. Requirements Very strong communication skills (written and verbal). In depth knowledge of Financial Markets and securities services (e.g. custody clearing, fund administration, transfer agency) essential. Proven organizational, planning, interpersonal, analytical, problem-solving, decision-making, and team building skills. Experience in supporting collaborating on global process with internal/ external stakeholders across several countries and building new process from the scratch. Appreciation of financial industry and key regulation on the financial markets practices. Good understanding of Investment Banking products and functions. Minimum bachelor s degree in related field such as business or finance. Demonstrated ability to work with multiple stakeholders and manage their expectations. Ability to interact at all levels in the organization including Senior management community Asset class and Regional Chief Control officers, MSS Chief Control Officer, COOs and associated resources. Motivated and dynamic, with the ability to independently drive and manage multiple tasks and prioritize. Previous experience in an operational risk or internal control function is preferred. Good understanding of Risk and Control framework and the operational aspects underpinning Control processes.
Posted 4 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Mumbai
Work from Office
Company: Guy Carpenter Description: We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Transactional Services We re seeking a Manager - Transactional Services who will lead a team of people supporting various Geographies and engagement with senior leaders on strategic discussions. Opportunity to enhance your knowledge in Re-insurance broking domain as well as Leadership skills. Immense opportunity to lead Change Management initiatives as teams will be undergoing system/process migration . Within the first 30 days, we expect you to gain in-depth knowledge of the service you would handle understand the role requirements. Within 60 days, attain competency establish good relationship with all colleagues onshore stakeholders finally within 90 days, be able to manage the team seamlessly with limited support. Leading operational delivery for the team/BU/entities assigned and provide dashboard and metrics to show trends, figures and business insight. We will count on you to: Demonstrates strong knowledge of technical/functional insurance and reinsurance concepts, terms and contract clauses including Excess of Loss, Facultative Proportional treaty. Demonstrates basic knowledge of market practices within technical domain areas Networks with external groups to increase own knowledge of the technical area. Responsible for operational issues within direct area of responsibility; maintain robust operational management discipline using reporting metrics, ensuring all colleagues are operating rigorously within all published procedures and professional standards. Able to lead team members in day-to-day operations to ensure accuracy and quality of work in order to provide outstanding client service. Ensure Compliance adherence to internal and external regulators guidelines Be actively involved in managing FMEA, Risk Register and all compliance related matters as per the defined timelines. Has good understanding of the concept of operational risk and how this is controlled within organization/department. Helps teams minimize EO exposure. Manage migrations seamlessly - This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution Ensure team members are trained adequately and all training documents/records maintained within the team. Manage capacity planning and forecasting Ensure leave policy as per business demands Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines Succession Planning - Identify and develop individuals for next level with IDP and support bottom quartile colleagues with Performance Improvement Plan Personally coaches and develops team members spending adequate time with them. Ensure attrition is managed as per the company standards. Strong Early Warning system (EWS) management to identify early and accurate detection Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings Embed a continuous improvement culture by motivating influencing teams to drive process improvement Participate in central projects and deliver as per the agreed objectives What you need to have: Excellent communication and leadership skills Organizational and time-management skills Knowledge of Reinsurance Broking business and the related terminologies. In-depth knowledge of performance metrics Ability to prioritize and handle multiple tasks/projects during peak volume periods Collaborative mindset across levels and teams Good command on MS Office applications (MS-Excel, MS-Word) Graduate (Commerce preferable) 8+ years of experience in Reinsurance broking in the operations area The position requires technical expertise (XOL, Facultative Proportional Treaty business) What makes you stand out Adaptable communicator, facilitator, influencer and problem solver Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively CII Certification Past experience of leading a team of 10-15 members Proven Reinsurance domain knowledge Excellent Team Management Skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.
Posted 4 weeks ago
9.0 - 14.0 years
32 - 40 Lacs
Bengaluru
Work from Office
Role & responsibilities Evolve and implement a comprehensive risk management framework that aligns with business goals, regulatory requirements, and market conditions. Actively oversee risk identification, assessment, and mitigation strategies across credit, operational and compliance risks through policies and frameworks Monitor emerging credit risks (e.g., identity fraud) and recommend proactive measures. Ensure effective and continuous portfolio monitoring, stress testing, and expected credit loss forecasting and manage potential default risks. Leverage data analytics, AI, and machine learning tools to enhance data insights for risk control, provide inputs to improve risk modeling, fraud detection, and early- warning systems. Prepare and present regular risk reports to senior management and the board, providing insights into portfolio performance, emerging risks, and key risk indicators. Foster a risk-aware culture across the organization through training and risk management education for employees and other stakeholders.. Preferred candidate profile Masters degree in finance, economics, risk management, or a related field. Minimum of 10 years of experience in risk management, ideally in the NBFC, banking, or financial services sector, with at least 3 years in a leadership role. Strong knowledge of credit and financial risk, operational risk in the context of an NBFC; familiarity with RBI regulations. Sectoral understanding of financial institutions and strong ability to interpret financial trends. Proficiency in risk management and data analytics tools, ideally including Python and SQL will be an added advantage Demonstrated resilience – strong runs with companies and experience in efficient risk management while taking businesses to scale.
Posted 4 weeks ago
8.0 - 10.0 years
15 - 20 Lacs
Mumbai
Work from Office
JOB DESCRIPTION Role type: Individual Contributor / People Manager Department: Risk Management Reporting to: Chief Risk Officer Location: Mumbai Your Role (summary): To help organization in establishing, implementing and overseeing various risk management practices and policies. The candidate would be responsible for identifying and assessing risk in various functions and help establish mitigants to address these risks. You will be responsible for: Ensure all risk related policies are defined, reviewed, and updated periodically and placed at the relevant risk management committee for approval. Define & review the Risk Management Framework for Asset Management Company, including implementing process improvement initiatives. Maintenance & review of Risk register, Control testing, monitor control breaches as a result of periodic Risk & Control Self-Assessment (RCSA) review and mitigating actions to be put in place by the management and risk function. Execute independent risk assessments as a member of the second line of defense and provide regular reporting to senior management and the Board of Directors. Review external events and emerging risks to ensure they are considered and managed accordingly by the first line of defense. Monitor dealing room controls Monitor daily trades executed vis--vis defined risk metrics Incident escalation and closure of the same by putting adequate controls in place. Preparing risk dashboards covering various facets of risk for reporting to the Management & Boards. Liaising with various internal stakeholders, auditors Knowledge, Skills, Competencies, and Certifications: Strong Operational risk domain knowledge/ experience. Experience in various areas of operational risk, preferably within a financial services organization including, but not limited to the following: Operations, Finance, Technology, Business Continuity, Compliance and Outsourcing risk. Proficiency in MS- Excel, Word and Power point etc. The experience you bring (Educational Qualification/Experience): Bachelors degree, masters degree in relevant field preferred. MBA, CA or a related discipline preferred. 8 to 10 years of related experience in enterprise risk management/ operation risk management, audit preferred. Prior Mutual Fund Risk Management related experience is preferred. Certification/s (role based): FRM, CFA.
Posted 4 weeks ago
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