Ensure smooth operation of BES vertical & soft service project management with the support and alignment of Bangalore based SME.
Bring operational efficiency and sustainability at site to achieve EE satisfaction as per JLL Standard.

DUTIES AND RESPONSIBILITIES

Understand JLL IFM Service contract.
Take over the Site, actively call out snags and snag closure.
Vendor Management aligning with all supplier to establish and maintain operational stability, compliance score, timely execution of work and cost efficiency and KPI meeting with suppliers.
Operational issues on real time basis which requires assistance, guidance and approval.
Landlord Management Aligning with Landlord to resolve issues on timely basis
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Forecast budget and manage the same within negligible variance.
Interacting with JLL Spoc for monthly walkthrough, on demand request etc.
Advice the Site Manager on implementing ideas, cost saving etc.
Tracking & control Inventory, expense, invoice.
Ensure adherence to policies and procedures applicable to the FM function.
Plan, organize and arrange any event for JLL.
Ensure compliance of regulations / requirements of JLL management.
Provide assistance in general administrative activities as required.
Regular meeting with Admins to understand the day to day requirement
Any other duties as and when required by the direct Manager/ JLL Spoc.
Landscaping management
Waste Management

KEY PERFORMANCE MEASURES

Meet the requirements of customer proactively and professionally
Respond the client s work requests on time
Achieve financial activities budget management, timely invoice submission, maintain invoice & PO trackers. Forecast budget for next FY & comply with glide path
Risk Assessment at site and mitigation plan
Stake holder management Aligning with Client Spoc, admins and BU.
People / Team Management To manage team of JLL at site.
Work in partnership with Client spoc and JLL SME team to implement strategies, policies, and services to increase employee satisfaction & reduce organizational and operational Risk.
Set team targets & monitors performance
Assist and mentor subordinates on standards and best practices

EMPLOYEE SPECIFICATIONS

KEY COMPETENCIES

Any Graduate with minimum 5-6 years of experience in facilities Management.
English-excellent written and oral communication skills Mandatory
Knowledge of Local language Advantage
Knowledge & Proficiency on:
Soft Services knowledge
Good Administrative skills
People Management
Technical knowledge Advantage
Experience in direct management of 2-4 employees Advantage
Work Experience in international organization- Advantage

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