Client Data Manager I

Role Overview: As a Client Data Manager I within the Operations team, your role involves reviewing and enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records before they reach the client-facing team. Your advanced organizational skills will be essential in managing multiple tasks, while your proficiency in digital and tech literacy will enable you to leverage software applications and digital platforms to improve processes and enhance the client experience. Key Responsibilities: - Manage a team on a daily basis, providing coaching and continuous performance feedback. - Monitor the performance of individual team members to assess progress and capabilities. - Address service issues escalated by internal or external customers effectively. - Demonstrate independence in decision-making based on data, insights, and experience. - Foster an efficient and effective team through regular communication, timely feedback, and appropriate supervisory practices. - Organize workflow and allocate tasks appropriately. - Support all aspects of client onboarding, including meeting AML and KYC requirements. Qualifications Required: - Proven ability to develop, manage, coach, and motivate teams. - Flexibility and adaptability to handle interim projects and processes according to business requirements. - Knowledge of banking products. - Experience in leading process and organizational change. - Strong problem-solving skills with the capability to identify, analyze, prioritize, and solve issues. - Excellent communication and presentation abilities. Additional Company Details: N/A,