61 Performance Feedback Jobs

As the Regional Lead Student Support, you play a critical leadership role in ensuring consistent, high-quality student support services across multiple offline centers. Your responsibilities include overseeing support teams, implementing best practices, driving continuous improvement, and ensuring alignment with institutional policies and student success goals. - **Team Leadership & Oversight** - Supervise, channelize the flow, and coordinate & guide the Student Support Members across all the Offline Centers. - Provide coaching, performance feedback, and ongoing training to support teams. - Conduct regular audits of service quality, ticket resolution, and SOP adherence. - **Strategic Support...

As a Voice and Accent Coach Trainer/ Specialist/ Lead at our company located in Ambattur Industrial Estate, Chennai, you will be a key member of the training team, responsible for shaping the communication skills of new hires and supporting the ongoing development of our frontline agents. **Key Responsibilities:** - Deliver comprehensive language, voice, and accent training during pre-process sessions. - Teach grammar fundamentals, pronunciation, and communication etiquette. - Conduct call handling sessions during process training when necessary. - Assist in recruitment by conducting voice and accent screening interviews. - Maintain detailed training reports to share with the Training Manage...

Job Title: Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Trainer Role (PEP Screening Process) Design and delivercomprehensive training programson PEP screening protocols, tools, and regulatory requirements. Conductonboarding sessionsfor new hires, ensuring they understand PEP identification criteria, escalation procedures, and documentation standards. Facilitaterefresher trainingsandups...

Role Overview: As a candidate for this role, you will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. Your main focus will be on building and training an effective team while incorporating business trends and customer feedback into employee training. Key Responsibilities: - Build effective relationships with associates, peers, and supervisors to develop a high performing team - Analyze reporting and business trends to make strategic decisions for driving results - Directly supervise the business operations, ensuring and maintaining high quality standards - Consistently assess and provide ongoing performance feedback to all...

As a candidate for this role, you will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. Your main tasks will include building and training an effective team, as well as incorporating business trends and customer feedback into the training of employees. - Build effective relationships with associates, peers, and supervisors to develop a high performing team - Analyze reporting and business trends to make strategic decisions that drive results - Directly supervise the business, ensuring and maintaining high-quality standards - Consistently assess and provide ongoing performance feedback to all levels of team members To qualif...

In this role, you will be responsible for managing and leading a team of supervisors, agents, and other staff involved in voice and chat processes. You will provide guidance, training, and performance feedback to ensure high morale and productivity within the team. It will be your responsibility to foster a positive and motivating work environment that encourages continuous improvement and collaboration among team members. Key Responsibilities: - Manage and lead a team of supervisors, agents, and other staff involved in voice and chat processes. - Provide guidance, training, and performance feedback to staff to ensure high morale and productivity. - Foster a positive and motivating work envi...

As a Assistant Supervisor at our company, you will have the opportunity to lead a team of employees, drive business results, and ensure excellent customer service. Your responsibilities will include: - Supervising a team of employees by providing guidance, coaching, and performance feedback - Ensuring excellent customer service and effectively resolving customer complaints - Driving business results such as sales growth, customer satisfaction, and employee engagement - Collaborating with other departments to achieve overall business objectives - Analyzing performance metrics and providing insights to enhance team performance - Participating in recruitment, hiring, and training of new team me...

As a GSS Income/Franchise Tax Compliance Manager, you will interact with partners, senior managers, staff, and clients to provide income/franchise tax compliance expertise. The primary responsibilities of this role include: - Staff Supervision, Development, and Training - Project/Task Management - Client Service relating to income/franchise tax filings - Implementation of income/franchise tax initiatives for GSS team - Communication of income/franchise tax developments impacting compliance practice - Personal and Professional Development Specific Duties: - Oversee a wide variety of income/franchise tax compliance tasks as the lead GSS Manager - Act as an escalation point and training resourc...

As a Factory Supervisor at our company, you will be responsible for overseeing operations in the edible oil industry. Your role will involve coordinating work schedules, providing feedback on employee performance, and preparing reports for management. The ideal candidate should have 4-10 years of experience in a similar role and be comfortable working in rotational shifts at our location in Karnal. Key Responsibilities: - Plan employee shifts and work schedules - Coordinate job assignments and cross-training - Provide feedback on employee performance - Prepare reports and updates for upper management Qualifications Required: - Bachelor's degree preferred - Minimum of 5 years of total work ex...

Role Overview: As a Client Data Specialist within the Operations team, you will play a crucial role in ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be essential in managing multiple tasks and activities efficiently. Leveraging your proficiency in digital and tech literacy, you will enhance processes and client experience through software applications and digital platforms. Key Responsibilities: - Perform day to day management of a team, including coaching and providing ongoing performance feedback. - Track the performance of individual team members to evaluate performance, learning, and capa...

As a Business Plan Implementation Manager, your role will involve creating and implementing a comprehensive business plan to meet sales and revenue targets. You will be responsible for fostering an inspiring team environment characterized by open communication. Setting clear team goals, delegating tasks, and overseeing day-to-day operations will be key responsibilities. Your performance will be crucial in achieving monthly targets within a high-pressure, performance-driven competitive landscape. Key Responsibilities: - Monitor team performance closely and report on relevant metrics. - Motivate team members to maximize their potential. - Identify training needs and provide coaching to enhance...

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management Associate Manager Qualifications: Any Graduation Years of Experience: 14 Years to 16 Years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients...

Role Overview: As a Client Data Manager I within the Operations team, your main responsibility will be to review and enhance data collection and verification processes to ensure the accuracy and completeness of KYC records before they reach the client-facing team. Your advanced organizational skills will play a critical role in managing multiple tasks efficiently, while your proficiency in digital and tech literacy will enable you to utilize software applications and digital platforms effectively to streamline processes and improve the client experience. Key Responsibilities: - Manage a team on a day-to-day basis by providing coaching and continuous performance feedback. - Monitor and evalua...

Role Overview: As a Client Data Manager I within the Operations team, your role is crucial in enabling thought leadership and building a risk-aware, empowered team that feels accountable to drive best-in-class service. You will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be essential in managing multiple tasks and activities, while leveraging software applications and digital platforms to enhance processes and client experience. Key Responsibilities: - Perform day-to-day management of a team, including co...

As a Sales Training Manager for a reputed chain of preschools and High Schools with a presence in multiple countries, you will play a crucial role in training Sales Managers across India. Your responsibilities will include: - Developing, implementing, and delivering comprehensive sales training programs tailored to the needs of franchise sales teams. - Providing training on key franchise-related concepts, processes, and legal considerations to ensure thorough understanding of the franchise model by franchise sales representatives. - Designing and conducting in-person and online training sessions covering lead generation, prospecting, relationship building, sales presentation, closing techniq...

Job Description: As the ideal candidate for this role, you will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. Your main focus will be on building and training an effective team, incorporating business trends and customer feedback into employee training, and developing strong relationships with associates, peers, and supervisors to ensure a high-performing team. Analyzing reports and business trends to make strategic decisions that drive results will also be a crucial part of your responsibilities. Additionally, directly supervising the business, ensuring high-quality standards, and providing ongoing performance feedback ...

As a Team Leader in Back Office, your primary responsibility will be managing a team of 15-20 resources. You will need to ensure day-to-day planning, operations, and problem-solving, while developing the team to consistently deliver superior quality. Independently handling new procedure transitions and driving a client/customer-focused approach will be essential aspects of your role. Motivating the team to achieve management goals will also be a key responsibility. Key Responsibilities: - Drive the team to be client/customer-focused - Develop team members to ensure delivery of superior quality - Independently handle transitioning of new procedures - Take ownership of delivering service level...

As a Tax Manager at our company, you will be responsible for managing and driving the success of multiple engagements across different jurisdictions. Your role will involve being client-facing, generating revenue, and managing a book of business. You will also play a crucial part in attracting, developing, and retaining top talent within the organization. Keeping lines of communication open with both staff and clients is essential, along with managing within budgetary and time constraints to ensure a high level of client satisfaction. Key Responsibilities: - Managing and driving the success of multiple engagements across different jurisdictions - Being client facing and growing the practice ...

Role Overview: As a Captive Project Manager, you will play a crucial role in leading the end-to-end execution of captive projects, including construction, commissioning, and successful handover to customers and operations teams. Your responsibilities will involve ensuring that projects are completed within budget, on time, and in compliance with safety, quality, and statutory requirements. Key Responsibilities: - Manage the full project lifecycle, overseeing execution, commissioning, testing, and handover processes. - Optimize project plans to meet contractual and budgetary commitments effectively. - Identify and mitigate execution risks while maintaining smooth coordination with internal te...

As an Operations Manager at our company, you will be responsible for overseeing various aspects of operations to ensure efficient performance and adherence to key performance indicators. Your role will involve the following responsibilities: - Providing performance feedback sessions to agents and focusing on achieving CPM/SLA targets. - Building and maintaining one-to-one relationships with team members. - Analyzing process dashboards and team performance reports to identify areas for improvement. - Motivating associates through effective management, career development, and implementation of reporting mechanisms. - Ensuring timely submission of Operations Review and managing attendance and a...

As the ideal candidate for this role, you will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. Your main focus will be on building and training an effective team while incorporating business trends and customer feedback into the training of employees. **Key Responsibilities:** - Build effective relationships with associates, peers, and supervisors to develop a high performing team - Analyze reporting and business trends to make strategic decisions that drive results - Directly supervise the business operations, ensuring and maintaining high-quality standards - Consistently assess and provide ongoing performance feedback to...

Role Overview: As a Client Data Specialist within the Operations team, your primary responsibility will be reviewing and enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records before they reach the client-facing team. Your expertise in organizational skills will play a vital role in managing various tasks efficiently, while your proficiency in digital and tech literacy will enable you to utilize software applications and digital platforms to streamline processes and enhance the client experience. Key Responsibilities: - Manage a team on a daily basis, providing coaching and continuous performance feedback. - Monitor and evaluate individual...

Role Overview: As a candidate for this position, you will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. Your primary focus will be on building and training an effective team, incorporating business trends and customer feedback into employee training. Key Responsibilities: - Build effective relationships with associates, peers, and supervisors to develop a high-performing team. - Analyze reporting and business trends to make strategic decisions that drive results. - Directly supervise the business operations, ensuring and maintaining high-quality standards. - Consistently assess and provide ongoing performance feedback to...

You will be responsible for enabling thought leadership and leading a team that is risk-aware, empowered, and accountable to drive best-in-class service. As a Client Data Analyst in the Operations team, your role will involve reviewing and enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be vital in managing multiple tasks effectively, and your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to improve processes and enhance the client experience. **Key Responsibilities:** - Perform d...

Role Overview: As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes to ensure the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while leveraging software applications and digital platforms to enhance processes and client experience. Key Responsibilities: - Perform day-to-day management of a team including coaching and providing ongoing performance feedback. - Track performance of individual team members to evaluate performance, learning, and capability. - Add...