Onboarding Specialist

Essential Job Duties and Responsibilities:

• Manage the end-to-end onboarding process, ensuring compliance with all processes and always maintaining a high level of confidentiality
• Help new hires have a smooth start into their roles and the organization.
• Facilitate and process background checks and paperwork, such as offer letters, contracts and non-disclosure agreements.
• Inform employees on their first tasks (e.g. which programs to download and how to activate their accounts).
• Serve as the first point of contact for new employees and hiring managers from an onboarding standpoint and assist with new hire queries from onboarding through day 2.
• Schedule and facilitate onboarding sessions for new hires, welcoming new employees, and enabling hire completion.
• Ensure new hires have the necessary login credentials and logistics ready before their date of joining.
• Generate onboarding specific metrics on a monthly, quarterly basis as required.
• Prepare welcome packages to be sent to new hires.
• Find innovative and creative new ways to onboard new employees and improve our process.
• Manage the performance and efficiency of the onboarding and induction processes collaborating with various stakeholders in Talent Acquisition, HRBP, Admin and IT teams to provide workable solutions.
• Review new hire surveys, provide feedback, and initiate appropriate action for follow-up.

Minimum Job Requirements:

• A bachelor's degree in human resources management or a related field with 4 to 8 years of experience in onboarding or in relevant HR role.
• Detail oriented, team player driven by process improvement.
• Excellent communication and follow-through/up skills.
• Ability to prioritize and complete projects within deadlines.
• Willingness to work the hours of the supported region.

Desirable:

• Experience using and/or knowledge of Workday.
• Previous experience working in a high volume, pressurized environment and delivering required tasks within deadlines to a high standard.
• Experience using MS Office (Outlook, Word, PowerPoint, Excel, etc).