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Niva Bupa is hiring For Operation & Sr. Operation Executive|| Noida

Niva Bupa is hiring For Operation & Sr. Operation Executive|| Noida

THR Consultants

0 years

2 - 3 Lacs

Noida

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Service BPO Solving Queries Voice Process Complaint Handling Query Resolution MIS Reporting Customer Support Backend Backend Process Back Office Customer Care Back Office Operations Back Office Support Customer Queries Operations Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Call to HR for Appointment @ Ms.Piyali Ghosh-7965081727 (11am-5pm) Company Overview: Niva Bupa Health Insurance is one of India's top standalone health insurance companies, offering innovative and customer-focused health insurance solutions. The company is dedicated to operational excellence and delivering the highest quality of service to its customers. Job Overview: This role includes a mix of Customer Service and Back Office Operations. It's an excellent opportunity for fresh MBA/PGDM candidates to build a strong foundation in both customer interaction and core health insurance operations. Key Roles & Responsibilities: Receive and handle incoming calls from customers. Address and resolve service-related queries and concerns. Maintain customer satisfaction through effective communication and support. Conduct KYC and quality checks on documents. Create and maintain MIS reports and operational dashboards. Support backend processing and operational coordination tasks. Perform other administrative duties as assigned based on business needs. Education & Certification Requirements: Only MBA or PGDM (No Graduates) Insurance certification is a plus (not mandatory) Experience & Skill Requirements: Excellent written and verbal communication skills Ability to work under pressure and as part of a team Moderate knowledge of MS Office (Advanced Excel is a bonus) Salary & Perks: CTC: 3.50 LPA (Final CTC will depend upon Experience and Interview) Performance Bonus (As per company policy) Health Insurance Coverage Employee Wellness Programs Learning & Development Opportunities Career Growth within the Organization

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Niva Bupa is hiring For Operation & Sr. Operation Executive|| Noida