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25.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: What you need to know about the role- - We are seeking a highly analytical and strategic Product Strategy & Operations Consultant to drive key elements of product strategy and operations within our global product organization. Job Description: Your day to day Market & Competitive Research: Review industry reports, competitor updates, and emerging trends to identify potential opportunities or risks. Performance Metrics Tracking: Monitor key performance indicators (KPIs), analyze product performance data, and prepare insights for leadership. Customer & User Insights: Review customer feedback, survey responses, and product usage data to identify trends and areas for improvement. Presentation Preparation: Develop reports, presentations, and strategy decks to communicate findings and recommendations to leadership. Update internal documentation and strategy playbooks to ensure alignment across teams. Industry Updates: Stay up to date with the latest industry news and market shifts that could impact product strategy. Your way to impact : The ideal candidate will work closely with product leaders, cross-functional teams, and senior stakeholders to enhance strategic decision-making, improve operational efficiency, and ensure seamless product execution What Do You Need To Bring- Product Strategy: Strategic Planning: Contribute to the formulation and execution of product strategy by analyzing market trends, competitive landscapes, and customer needs. Market and Competitive Analysis: Conduct in-depth research on emerging trends, competitive positioning, and opportunities for differentiation. Data-Driven Insights: Leverage data analytics, customer feedback, and industry research to inform strategic product decisions. Strategic Roadmap Support: Collaborate with product managers and leadership to define and prioritize initiatives that align with business goals. Metrics & Performance Tracking: Define and monitor key product and operational metrics (KPIs), ensuring data-driven decision-making. Qualifications & Skills: Education: MBA from tier 1 college. Experience: Overall 8+ Yrs industrial experience is required. At least 4-6 years of relevant experience in product strategy, product operations, management consulting, or a similar role in a technology or product-driven organization. Analytical Thinking: Strong problem-solving skills with the ability to synthesize data and translate insights into actionable recommendations. Stakeholder Management: Ability to work with senior leaders, influence decision-making, and drive cross-functional collaboration. Communication & Presentation: Strong verbal, written, and presentation skills with the ability to simplify complex topics for various audiences. Tools & Technologies: Proficiency in data analysis tools (Excel, SQL, Tableau, Looker), workflow management platforms, and product management tools. Preferred Qualifications: Experience in a global or multi-market environment. Previous work in a product-led company or experience in management consulting firms focusing on product strategy or operations We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0123547 Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a highly motivated, results oriented Sr. Bid Analyst to join the Global Bid Response organization. The Sr. Bid Analyst is responsible for leading the development of proposal responses to the RFx, tenders, pre-sales vendor compliance questionnaires, and security assessments. Responsible for leading and collaborating with matrixed, cross-functional teams to develop content/proposals. Ensure that proposals are compliant with requirements, complete, and compelling. This is an opportunity for those interested in being a part of something bigger than themselves. We are out to fulfill our company mission with the strongest products in the industry. To fit in this role, you should be willing to ask questions, always learning, have a strong work ethic, be persistent and coachable. You will be responsible for building relationships with internal key stakeholders (e.g. Sales, Legal, Product Management, Product Marketing, and Product Management). We are looking for a high-caliber proposal writer and content manager to increase our win rates on new opportunities, and to help create, update and streamline proposal content. Your Impact Collaborate and partner with Sales Engineering, Sales Operations, Legal, InfoSec, Product Management, and other resources to develop compelling proposal responses for complex opportunities Lead the end-to-end proposal development process, from initial RFP/RFQ/RFI review to final submission You will develop all proposal response materials including proposal outline, compliance matrix, proposal management plan, proposal kick-off meeting materials, writing templates and plans, and desktop publishing (DTP) of the final response Write, edit, proof, organize, format and produce proposals to enhance business development Foster strong working relationships with internal stakeholders, and coordinate with subject matter experts (SMEs) to gather and incorporate technical, financial, and operational information Identify and mitigate risks related to proposal development and submission Ensure win themes, differentiators are included in the proposal and deliver a compelling response to the customer or partner Develop reusable and boilerplate content and support maintaining a content repository of proposal material Leverage content management platforms, project management applications, and AI to develop content and manage tasks Develop timelines and ensure that key deal milestones and deadlines are met Be an integral part of a growing team at Palo Alto Networks Qualifications Your Experience 3+ years’ experience managing in delivering compliant, compelling proposal responses to customers in various types of commercial industries and channel partners Proven track record of successfully managing and winning competitive proposals. Ability to deconstruct requirements and develop a compliance matrix Strong business and IT modernization acumen including Cyber Security, Networking, and Artificial Intelligence Experience working for a technology company is highly preferred Strong verbal and written English communication skills Ability to work independently in fast paced environment Well-organized with a very high attention to detail and accuracy with data Bachelor Degree required or equivalent experience Preferred Technical and Professional Expertise Proven ability to articulate and write compelling, business-outcome focused, value propositions Operate independently to develop proposal outlines, compliance matrices, proposal schedules, and provide leadership and direction to cross-functional teams Proficient in Microsoft Office, Google Workplace, and Adobe Experience in working with cross-functional teams Simplicity - must be able to make complex issues easy to understand Additional Information The Team Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers to help them understand how our products can secure their environment. This is where our sales operation teams come in. Our Sales Operation Team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world. As part of our sales operations, you support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. You are committed to your team’s success – and enjoy pitching in to assist when it comes to solutions selling, learning, and development. It’s a true partnership, one built on building the best cybersecurity solutions for each individual client. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Introduction: A Career at HARMAN - Harman Tech Solutions (HTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs. Empower the company to create new digital business models, enter new markets, and improve customer experiences About The Role We’re always looking to strengthen the organization by adding the best available people to our staff. We’re seeking a talent acquisition specialist to help us source, identify, screen, and hire candidates for various roles in the company. The ideal candidate will have excellent communication and organizational skills, two or three years of experience in talent acquisition, proficiency with applicant tracking systems, and an ability to devise sourcing strategies for potential applicants. This role requires excellent interpersonal skills for working closely with others across various departments. What You Will Do Coordinate with hiring managers to identify staffing needs and candidate selection criteria. Source applicants through online channels, such as Naukri, LinkedIn and other professional sources. Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references Organize and build a strong candidate pipeline Maintain records of all materials used for recruitment, including interview feedbacks and related paperwork, to share with key stakeholders What You Need MBA/PGDM in human resources management or similar field. Knowledge of applicant tracking system. Strong experience in a talent acquisition or similar role. Experience in full-cycle recruiting, using various interview techniques and evaluation methods Proficiency with social media, CV databases, and professional networks Experience in using Naukri, LinkedIn Talent Solutions to proactively source candidates Proficiency in documenting processes and keeping up with industry trends Excellent interpersonal and communication skills What Makes You Eligible Be willing to travel up to 25%, domestic and international travel if required. Successfully complete a background investigation as a condition of employment What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University’s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. “Be Brilliant” employee recognition and rewards program. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Show more Show less
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Enterprise Tech Support- Level 1 . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Andhra Pradesh, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Azure Operation Analyst (Associate/Senior Associate) Demonstrates thorough abilities and/or a proven record of success as a team leader : Managing and support the Dev to Production cloud PaaS and platform, to establish quality, performance, and availability of hosted services; Providing guidance and support for cloud technology practitioners (Application Development team); Providing Implementation and Run & Maintain services; Working on high volume mission critical systems; Providing on call support for Production cloud Environments; Working hands-on with customers to develop, migrate, and debug services issues; Providing updated server/process documentation and as appropriate, creating documentation where none may exist; Focusing on rapid identification and resolution of customer issues; Answering questions and perform initial triage on problem reports; Providing first/second level cloud environment support; Working very closely with application users to troubleshoot and resolve cloud hosted applications or system issues; Informing Technical Support Management about any escalations or difficult situations that require his/her involvement; Providing Cloud customers with an industry leading customer experience when engaging Technical Support; Assisting in Tier 2 and 3 triage, troubleshooting, remediation, and escalation of tickets tied to the product support function; Training and supporting junior team members in resolving product support tickets; Proactively identifying ways to optimize the product support function; Coordinating to establish and manage clear escalation guidelines for supported system components; Running database queries to lookup, resolve, issues; Demonstrating proven communication and collaboration skills to coordinate with developers and application team to negotiate and schedule patching windows; Demonstrating experience in managing the monthly Windows or Linux environment patching. Must Have Qualifications Hands-on experience with Azure Web apps, App Insights, App Service Plan, App Gateway, API Management, Azure Monitor, KQL queries and other troubleshooting skills for all Azure PaaS & IaaS Services. Proven verbal and written communication skills, which will be key in driving customer communication during critical events Demonstrating proficiencies in at least one of the technology domains Networking Principles, System Administration, DevOps, Configuration Management and Continuous Integration Technologies (Chef, Puppet, Docker, Jenkins) Proven understanding of ITIL framework Good To Have Qualifications Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Andhra Pradesh, India
On-site
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Required Skills Familiarity with the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges Understanding of conversational (chats, emails and calls) data and its preprocessing (including feature engineering if required) to train Conversational AI systems. Strong problem-solving and analytical skills to troubleshoot and optimize conversational AI systems. Familiarity with NLP/NLG techniques such as parts of speech tagging, lemmatization, canonicalization, Word2vec, sentiment analysis, topic modeling, and text classification. NLP and NLU Verticals Expertise: Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI and Generative AI. Experience building chatbots using bot frameworks like RASA/ LUIS/ DialogFlow/Lex etc. and building NLU model pipeline using feature extraction, entity extraction, intent classification etc. Understanding and experience on cloud platforms (e.g., AWS, Azure, Google Cloud, Omilia Cloud Platform, Kore.ai, OneReach.ai, NICE, Salesforce, etc.) and their services for building Conversational AI solutions for clients Expertise in Python or PySpark. R and JavaScript framework. Expertise in visualization tools such as Power BI, Tableau, Qlikview, Spotfire etc. Experience with evaluating and improving conversational AI system performance through metrics and user feedback Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Proven track record of successfully delivering conversational AI projects on time Familiarity with Agile development methodologies and version control systems. Ability to stay updated with the latest advancements and trends in conversational AI technologies. Strong strategic thinking and ability to align conversational AI initiatives with business goals. Knowledge of regulatory and compliance requirements related to conversational AI applications Experience in the telecom industry or a similar field Familiarity with customer service operations and CRM systems Nice To Have Familiarity with data wrangling tools such as Alteryx, Excel and Relational storage (SQL) ML modeling skills: Experience in various statistical techniques such as Regression, Time Series Forecasting, Classification, XGB, Clustering, Neural Networks, Simulation Modelling, Etc. Experience in survey analytics, organizational functions such as pricing, sales, marketing, operations, customer insights, etc. Understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data. Good Communication and presentation skills Show more Show less
Posted 1 day ago
0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
About TalentOla : TalentOla partners with Global IT companies to deliver end-to-end Talent solutions to empower their businesses. We provide our clients with a comprehensive suite of recruitment services with an unparalleled human touch. We are a group of Recruitment experts backed by CxO level individuals who are helping us build a service centric organization helping our customers win in this ongoing talent war. Our strength lies in our team of experts holding credentials of being highly specialized and experienced in the IT domain. Our team is equipped with state-of-the-art technology and techniques to maintain reliable quality assurance. We are agile to keep pace with the changing workforce scenario and talent demand – we assess demand and needs analysis, available and upcoming skillset in the market, talent review, and so on to provide unparallel quality service to our clients. We Currently hiring for the below mentioned role. Job Title : Domestic IT/Technical Recruiter Location : Indore, Madhya Pradesh Roles & Responsibilities : Understanding the hiring requirements of hiring managers (Clients). Attracting candidates through various channels like social media and professional networks. Reviewing resumes and screening candidates. Scheduling interviews by coordinating with candidates and hiring managers. Negotiating job offers and compensation packages with candidates. Staying updated about hiring trends and best practices Follow up with the candidate and client in each stage and finally closing the candidate. Create/Amend and post job descriptions on various job boards & professional networks. Develop and maintain a continually stocked pipeline of quality talent through various methods. Self Driven in terms of performance. Show more Show less
Posted 1 day ago
12.0 years
0 Lacs
Satara, Maharashtra, India
On-site
Join us as a Sourcing Manager in Satara, Maharashtra to be responsible for managing and developing the local supplier base to support the factory’s’ strategic needs. The role ensures cost-effective, timely, and high-quality supply of materials and services while aligning with regional, product group, and global sourcing strategies. About The Job At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas and great ideas drive progress. As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place every day. About The Position This position is located in Satara, will report to the Factory and Site Manager Satara. In this role, the Sourcing Manager’s focus is to strengthen and further develop the existing supplier base in line with future capacity, quality, sustainability, and innovation needs. This position will manage the sourcing for GPHE, LA and WHE departments. As a part of the team, You Will: Responsible for Supplier Development & Management (existing supplier base!) Drive continuous development of existing local suppliers to improve performance, competitiveness, and capability. Identify and implement opportunities for localization of materials or components in alignment with cost and lead-time reduction goals in line with product groups, and global sourcing strategies. Conduct regular supplier reviews and audits to ensure compliance with quality, safety, sustainability, and contractual requirements. Collaboration and Alignment: Act as the primary interface between the local factory and regional, product groups, and global sourcing teams. Ensure local sourcing activities align with global category strategies and product groups roadmaps. Participate in cross-functional sourcing and development projects, contributing local market insights and supplier capabilities. Within the Product Groups, control, encourage, drive and push improvement for purchased material and suppliers, (Local and Global) Accountable for the Product Groups handshake process to secure a pipeline of purchasing initiatives, right prioritization and follow up of the executions. Drive supply optimization for AL from Product Groups perspective Chair weekly product Group purchasing Improvement meetings (Pre-PIM meetings) and secure escalation of deviations to Global Purchasing (PIM) acording to process Accountable for the Product Groups requirements during the execution of the purchasing projects (Global and Local) Actively contribute to the sourcing strategy and commodity strategy to strive for alignment with the Product Groups. Give input to the Operational plans from sourcing perspective Communicate significant changes of forecast to Global Purchasing. Strategic Sourcing & Cost Management: Lead local sourcing initiatives and support regional/global negotiations by providing data, supplier insights, and local market intelligence. Support cost-reduction programs, make-buy analyses, and dual-sourcing strategies. Monitor and manage local supplier risks and implement mitigation strategies where needed. Operational Procurement Support: Collaborate with planning, quality, engineering, and logistics to resolve supplier performance issues. Ensure timely delivery of goods and services by coordinating closely with internal stakeholders and suppliers. Full understanding of sourcing strategy Full understanding of the supply chain needs and targets within a Product Group Full understanding of the product within the product group Good understanding of supplier and material market situation (material price, competition, risks) Good understanding of the Purchasing Process and commercial deals Full understanding of Material Management Preferably trained in Green Belt and Supply Development What You Know Bachelor’s degree in mechanical or production engineering and supply chain or business administration or related field. Total 12+ years’ experience with minimum 5–7 years of experience in sourcing or procurement, ideally in a manufacturing or industrial setting. Proven experience in supplier development and cross-functional collaboration. Strong negotiation, communication, and analytical skills. Ability to navigate complex stakeholder networks (local, regional, global). Fluent in English; Proactive, results-driven, and hands-on approach. Strong interpersonal and intercultural communication skills. Able to work independently while ensuring alignment with broader sourcing teams. High integrity and commitment to compliance and sustainability standards. Key Relationships Product Groups Sourcing Managers and Sourcing organisation within Product Groups Local Supply Chain Managers Global Sourcing and Commodity Managers (Global Purchasing organisation) Regional Sourcing Manager Factory Managers Physical & Environmental Factors Office environment with frequent attendance on the shop floor. Safety equipment required when present on the shop floor – footwear, hearing, eyewear. Environmental Factors (hazardous materials, work location, work surfaces, exposure). Why Should You Apply We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.” Show more Show less
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Legal Services . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Sr. Specialist, Product Experience Design (UX Designer / Researcher) Summary We are looking for an experienced User Experience/Interaction Designer passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User Interface Design to join our rapidly growing, highly-innovative data and services Product Development team at our development center in Pune. The design function works as part of wider cross-functional teams that form organically around data product ideas – collectively contributing to the rapid iteration of Prototypes and MVPs (Minimal Viable Product), mainly in the B2B and B2B2C arenas. Each design iteration is exposed to end-users at each cycle of our rapid design-test-redesign process, to ensure optimum user traction. Prototype and MVP outputs include dashboards; widgets; chatbots; web applications; mobile applications; VUI voice interfaces; digital assistants; etc. – all in service of solving complex business challenges and with an ever-increasing emphasis on Artificial Intelligence (AI) and Machine Learning (ML). Role Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking) Participate in "Design Thinking" workshops – collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products Explore the “art-of-the-possible” in the era of Big Data, Artificial Intelligence (AI) and Machine Learning (ML) – whilst always maintaining regulatory compliance Leverage existing – and contribute net new – design patterns to Mastercard’s design pattern library Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth Creation of a cohesive and compelling visual language across diverse form factors: web, mobile and internet of things Work on future state conceptual designs, driving experimentation that improves the quality of product design overall. Work closely with key partners from brand & marketing, alongside the broader user experience team to drive delightful and highly usable transactional experiences leveraging the broader visual language for MasterCard. Work closely with our technology team to define implementation standard for our products leveraging modern presentation layer practices such as adaptive/responsive web and current and forward-thinking technologies. Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers. Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base Drive VXD design across a broader ecosystem, where experiences will require tailoring to meet the needs of both MasterCard customers and end consumers Help define the next generation of data and data-driven products and their visualization – and through doing so, help shape the future of Mastercard and its growth Interaction Design Required Experience / Knowledge / Skills (Core) Overall 4-6 years of career experience Experience developing User Archetypes and Personas and user journeys to inform product design decisions Experience in rapid prototyping (Lean UX and Design Thinking) Experience in articulating elegant and engaging experiences using sketches, storyboards, information architecture blueprints and prototypes Experience in the implementation of creative, useable and compelling visual mockups and prototypes. Experience working with complex information architectures Experience of design-experiences across multiple media Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc. An understanding of complex information architectures for digital applications Additional Experience / Knowledge / Skills Experience in articulating elegant and engaging visual experiences using sketches, storyboards, and within prototypes Highly proficient in the creation of useable, compelling and elegant visual mockups and prototypes. Experience of visual design across multiple media and form factors: web; mobile; Internet-of-Things (IOT) Extensive and demonstrable experience using leading VXD software packages such as Adobe Creative Cloud / Suite (Photoshop, InDesign, Illustrator etc.) / Experience Design, Serif DrawPlus, Corel DRAW Graphics Suite / PaintShopPro, Art Rage, Xara or equivalent An understanding of complex information architectures for visual representation Any experience in motion graphic design is a strong plus Any experience in 3D modeling also a strong plus Research Experience consuming UX research Experience in leading “Design Thinking” workshops with customers to identify requirements and ideate on potential product solutions. Ability to identify best-in-class user experience through competitor analysis Experience of iterative “design-test-re-design” methodology to collect real user feedback to incorporate back into the design Candidate Prior experience working in a world-beating UX team Experience working/multi-tasking in an extremely fast-paced startup-like environment Experience in client-facing engagements, preferably in leading them Empathetic champion of the user – passionate about the detail of great usability, interaction design and aesthetics to give the best possible UX Passionate about the possibility of data driven experiences – so-called “emergent ontologies” (patterns in the data) driving UX and UI. Passionate about the potential for data, Artificial Intelligence (AI) and Machine Learning ML) Defensible point-of-view on and Adaptive v Responsive v Liquid/Fluid UI Defensible point-of-view on gamification Interest in VUIs (Voice Interfaces) Demonstrable knowledge of UX and Interaction Design heuristics and best practices: e.g. Lean UX; Mobile First etc. Demonstrable knowledge of ergonomic and usability best practices Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-250977 Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations Job Description & Summary: Our team in Education Sector Management Consulting comprises of experienced professionals delivering forward-looking advisory services across the spectrum, such as K-12 education, Higher Education, Technical and Vocational Education, and Training (TVET), and Education Technology. Our team has delivered multiple engagements in the past decade, catering to a wide range of clients, including the central and state governments, public institutions, private educational institutions, education conglomerates, not-for profit organizations, foundations and ed-tech players. We are one of the largest providers of professional services to the Higher Education sector, with insights into leading practices from universities around the world. We help them drive various strategic agendas around growth, branding, rankings and student experience. We work with various central and state governments to help them improve the quality of education by providing support across different aspects such as strategy roadmaps, capacity building/ change management, monitoring and evaluation etc. Responsibilities: · Developing relationships with Central and State Governments, Private Universities, Education Conglomerates, EdTech Companies etc. · Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships · Managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence · Building and leading productive teams and proactively providing them with feedback/ guidance/ clarifications · Able to arrange and sponsor appropriate assignments and experiences to help people realize their potential and support their long-term aspirations. Mandatory skill sets: · Minimum of 3+ years of relevant experience in GTM strategies, market research, university transformations, education policy implementation and project management · Proven experience working across strategy engagements in Education sector · Strong understanding of education policy frameworks and implementation strategies including but not limited to NEP, NIRF, NAAC etc. · Knowledge of latest trends and developments in the education sector Preferred skill sets: · Prior experience with a Big4 or consulting firm · Highly evolved problem structuring, solving skills, strong analytical thinking, ability to leverage and apply problem solving frameworks across various segments in Education industry · Intellectual curiosity, Business judgment and maturity, including the ability to develop a "big picture" view · Strong personal presence, combined with compelling and professional presentation and communication skills Years of experience required: 6+ Years Education qualification: MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Go-to-Market Strategies, Market Research Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Professional Courage, Relationship Building {+ 7 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. Job Description *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Our team in Education Sector Management Consulting comprises of experienced professionals delivering forward-looking advisory services across the spectrum, such as K-12 education, Higher Education, Technical and Vocational Education, and Training (TVET), and Education Technology. Our team has delivered multiple engagements in the past decade, catering to a wide range of clients, including the central and state governments, public institutions, private educational institutions, education conglomerates, not-for profit organizations, foundations and ed-tech players. We are one of the largest providers of professional services to the Higher Education sector, with insights into leading practices from universities around the world. We help them drive various strategic agendas around growth, branding, rankings and student experience. We work with various central and state governments to help them improve the quality of education by providing support across different aspects such as strategy roadmaps, capacity building/ change management, monitoring and evaluation etc. Why PwC? At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programs and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: · Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence · Communicating effectively in an organized and knowledgeable manner in written and verbal formats · Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification, and feedback · Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships Mandatory skill sets: · Minimum of 3+ years of relevant experience in GTM strategies, market research, university transformations, education policy implementation and project management · Proven experience working across strategy engagements in Education sector · Strong understanding of education policy frameworks and implementation strategies including but not limited to NEP, NIRF, NAAC etc. · Knowledge of latest trends and developments in the education sector Preferred skill sets: · Prior experience with a Big4 or consulting firm · Highly evolved problem structuring, solving skills, strong analytical thinking, ability to leverage and apply problem solving frameworks across various segments in Education industry · Intellectual curiosity, Business judgment and maturity, including the ability to develop a "big picture" view · Strong personal presence, combined with compelling and professional presentation and communication skills Years of experience required: 3+ Years Education qualification: MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Go-to-Market Strategies, Market Research Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Safety Compliance, Self-Awareness, Social Impact Assessments {+ 2 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Legal Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics Associate Managing Consultant – Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Create predictive models using segmentation and regression techniques to drive profits Review analytics end-products to ensure accuracy, quality and timeliness. Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings Lead team and external meetings, and lead or co-lead project management Contribute to the firm's intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Develop effective working relationships with local and global teams including business partners Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment Experience coaching junior delivery consultants Relevant industry expertise MBA or master’s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-251160 Show more Show less
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Legal Services . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Years of exp : 10 - 15 yrs Location : Noida Join us as Cloud Engineer at Dailoqa , where you will be responsible for operationalizing cutting-edge machine learning and generative AI solutions, ensuring scalable, secure, and efficient deployment across infrastructure. You will work closely with data scientists, ML engineers, and business stakeholders to build and maintain robust MLOps pipelines, enabling rapid experimentation and reliable production implementation of AI models, including LLMs and real-time analytics systems. To be successful as Cloud Engineer you should have experience with: Cloud sourcing, networks, VMs, performance, scaling, availability, storage, security, access management Deep expertise in one or more cloud platforms: AWS, Azure, GCP Strong experience in containerization and orchestration (Docker, Kubernetes, Helm) Familiarity with CI/CD tools: GitHub Actions, Jenkins, Azure DevOps, ArgoCD, etc. Proficiency in scripting languages (Python, Bash, PowerShell) Knowledge of MLOps tools such as MLflow, Kubeflow, SageMaker, Vertex AI, or Azure ML Strong understanding of DevOps principles applied to ML workflows. Key Responsibilities may include: Design and implement scalable, cost-optimized, and secure infrastructure for AI-driven platforms. Implement infrastructure as code using tools like Terraform, ARM, or Cloud Formation. Automate infrastructure provisioning, CI/CD pipelines, and model deployment workflows. Ensure version control, repeatability, and compliance across all infrastructure components. Set up monitoring, logging, and alerting frameworks using tools like Prometheus, Grafana, ELK, or Azure Monitor. Optimize performance and resource utilization of AI workloads including GPU-based training/inference Experience with Snowflake, Databricks for collaborative ML development and scalable data processing. Understanding model interpretability, responsible AI, and governance. Contributions to open-source MLOps tools or communities. Strong leadership, communication, and cross-functional collaboration skills. Knowledge of data privacy, model governance, and regulatory compliance in AI systems. Exposure to LangChain, Vector DBs (e. g. , FAISS, Pinecone), and retrieval-augmented generation (RAG) pipelines. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We at Amazon Data Services India Private Limited (‘ADSIPL’), are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within its infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand. The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively Key job responsibilities Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost. As ID Network Technician key responsibilities will include following : Leads multiple concurrent projects by coordinating project activities, communicating with project execution team and project stakeholders, and resolving unmet dependencies through engaging with external stakeholders. Estimate project requirements in terms of time, cost and resources Participate in the installation, migration, basic configuration and rollout of new or upgraded hardware. Follow change management guidelines during the execution of projects work with vendors as needed for the projects and monitor their work collaborate with cross functional teams Troubleshoot network or physical component issues as needed during deployment. Communicate with stakeholders and share regular updates. Up to 20% travel may be required application interaction About The Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications 7-10yrs experience in delivering network projects Experience with medium to large, complex project scopes and ambiguous details within work environment. Experience managing work and priorities through ticketing system and workflows.. Preferred Qualifications Excellent analytical skills and Project management skills, Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus Familiarity with major Internet routing protocols, BGP, OSPF. Ethernet and IP networking knowledge and experience in the application of IP protocols and working in virtualized enterprise-networking environments. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADSIPL - Maharashtra Job ID: A2974005 Show more Show less
Posted 1 day ago
5.0 - 7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Position : Data Analyst -SALES Department : Sales Reporting To : National Sales Head Location : Greater Noida Experience : 5 to 7 years Industry : Garments / Apparel / Innerwear / FMCG Role Overview We are seeking a detail-oriented and analytically driven Data Analyst to support the National Sales Head (NSH) in strategic planning and data-driven decision-making. The ideal candidate will play a critical role in generating, analysing, and interpreting sales data to uncover actionable insights, support all India Sales teams, and enhance business performance. A strong hands-on background in mining and managing data from Sales Force Automation (SFA) and Distributor Management Systems (DMS) is essential for this role. Key Responsibilities Data Governance: Ensure data integrity, accuracy, and consistency across multiple systems and sources, with hands-on experience in mining data from SFA (Sales Force Automation) and DMS (Distributor Management Systems). Design and Deliver Reports: Develop and maintain daily, weekly, and monthly sales reports, dashboards, and business summaries for key stakeholders. Sales Performance Analysis: Analyse sales trends and performance metrics to identify gaps, deviations, and areas for improvement; recommend actionable insights to the NSH. Preparing the score card of sales team on monthly frequency Data Collection & Validation: Collaborate with Area Sales Managers (ASMs) and Regional Sales Managers (RSMs) to gather, validate, and reconcile sales data. Forecasting & Trend Analysis: Support the preparation of sales forecasts, territory-wise sales trends, and achievement tracking reports. Anomaly Detection: Perform independent analysis of sales data to flag anomalies, inconsistencies, or areas of concern. Process Improvement: Identify and suggest enhancements in data processes, reporting formats, and dashboard designs for better decision-making. Candidate Profile Educational Background: Bachelor’s or Master’s degree in Business Analytics, Data Science, or a related field preferred. Experience: 5 to 7 years of experience in MIS or Business Analytics, ideally in sales-driven environments. Data Handling Expertise: Proven ability to extract and work with data from multiple systems such as SFA (Sales Force Automation), DMS (Distributor Management System), and SAP. Technical Skills: Advanced proficiency in Microsoft Excel, PowerPoint, Data Analyst and Power BI for reporting and presentation purposes. Sales & Market Understanding: Strong grasp of sales strategies, distribution networks, and current market trends. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with sales teams across India. Detail-Oriented & Analytical: High attention to detail with a proactive, problem-solving, and analytical approach. Time Management: Capable of working independently and handling multiple priorities in a fast-paced environment. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function develops a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Early Careers Development Senior Advisor is a key member of the Early Careers Development team responsible for putting in place programmes, structures, processes and experiences to develop exceptional apprentices, interns and graduates and unlock opportunities for our early careers talent What you will do: Design and deliver key experiences and interventions for early careers across the programme lifecycle, including pipeline programmes, onboarding, support networks, community building, flagship events and engagement. Design and deliver learning and experiences to build common leadership and commercial skills for all early careers. Project management for offers across the early careers lifecycle. Project management of communication assets, communication requirements and communication cycles. Project management of early careers development data and reporting and insights and analytics. Manage cross bp integration, relationships and interfaces required to effectively deliver early careers programmes. Ensure experiences and interventions align and contribute to strategic goals for early careers development. What you will need: Understanding of early careers programmes: knowledge of goals associated with an early careers programme, understanding of the cross bp approach to early careers experience, learning and development and the cross-team integration required for delivery. Programme Design: define and create meaningful early careers pathways and journeys that promote excellence, build the talent bp needs for the future, and allows early careers to shape an impactful career. Programme Management: able to implement early careers pathways and journeys, execute projects and plans with operational excellence. Stakeholder management and relationship building: establish and maintain strong partnerships with key relevant stakeholders, and act as a trusted advisor to related PC&C teams, the business, line managers and early careers. Minimum of 5 years experience. Skills: Growth mindset ‘Getting things done’ Managing change Programme management Continuous learning Continuous improvement Analytical thinking Creativity and innovation Data analysis, visualization, interpretation Supplier relationship management Communications and influencing Stakeholder management Agility core practices Problem solving Teamwork Resilience Customer centric thinking Technical: Data literate: harness data to inform interventions, accurately track and report and establish improved data flows where necessary. Behavioral: Continuous learning: Ability to quickly learn and/or deepen understanding of early careers programmes and place customer at centre of journey. Continuous improvement: Ability to evaluate interventions and impact and shape and update solutions to respond to changing needs, outcomes, strategy. Team Work: Ability to work within and across teams and constructively contribute to the collective responsibility associated with early careers programmes. Resilience: Ability to respond to and successfully adapt to challenges, demands or unexpected requests associated with early careers learning and development. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that team is strengthened by diversity. We are committed to crafting an environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Communication, Continued Learning, Creating and measuring impact, Curiosity, Customer centric thinking, Data Analysis, Decision Making, Design Thinking, Knowledge Sharing, Leadership development, Learning application and behavioural change, Learning content design and management, Learning delivery and facilitation, Marketing learning, Performance Consulting, Stakeholder Management, Talent Management, User experience research, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Role - Associate Director/Consulting Manager (based on fitment)- B2B Large Enterprise Sales Practice - Talent Solutions Mode of Work - In office Annual Revenue Responsibility- Yes Travel Required - Yes About AON Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global resources and technical expertise. Aon's Talent Solutions practice delivers solutions to help clients build workforces for the digital age. We accelerate organizations from ordinary to the extraordinary with an unmatched combination of global consulting, and integrated talent analytics. We have more than 300 consultants serving India market helping clients with their most complex challenging problems using deep insights and analytics. We are trusted advisors for wide variety of organizations including BSE500 and work with largest set of early-stage technology organizations in the country. https://www.aonhumancapital.co.in/Home/For-Employers/Performance-Rewards-and Organization Our key offerings cut across some or all the areas below: Large Industry Compensation Benchmarking Surveys, Large Industry Salary Increase Surveys. Productivity Studies Pay for Performance Advisory Assignments. Compensation & Rewards Advisory (including & not restricted to) - Pay Design, Pay Structuring, Rewards Strategy, Job Evaluation, Variable Pay & Incentive Design. Talent Advisory (including & not restricted to) - Digital Transformation, Organization Design & Organization effectiveness, Performance management, Scorecard Design, Competency and Career Management Design. Role Responsibilities We are currently seeking a dedicated and experienced commercial account head to manage a book of clients within the technology industry, with a total value of 1 million. This is a senior role and will be a part of highly energized team and depending on engagements you will wear different hats ranging from growing revenue, wowing our clients, managing mid to large accounts to bringing in sales. Client Relationship Management Build and maintain strong, long-term relationships with key clients within th technology sector. Understand the unique needs and challenges of technology clients and provide tailored HR consulting solutions. Mapping And Relationship Building Identify and map out key stakeholders and decision-makers within client organizations, including relevant CXOs. Establish and nurture relationships with CXOs to understand their strategic goals and align HR solutions with their objectives. Account Growth Identify opportunities for upselling and cross-selling HR consulting services specifically relevant to the technology sector. Develop account growth strategies in collaboration with the sales and solutions team, with a focus on technology trends. Client Retention Ensure client satisfaction by addressing their technology-specific needs promptly and effectively. Proactively anticipate and resolve technology-related issues to maintain client loyalty. Strategic Planning Collaborate with the leadership team to develop and execute strategic account plans tailored to the technology industry. Define clear objectives and KPIs for technology-focused client accounts. Market Research Stay updated on technology industry trends, innovations, and market developments to provide informed insights to technology clients. Conduct competitive analysis to identify technology-specific opportunities. Reporting And Analysis Prepare regular reports on client account performance and financials, with a focus on technology-related metrics. Analyze data to assess the effectiveness of HR consulting services within the technology sector. Team Collaboration Work closely with the human capital consultants and delivery teams to ensure technology clients' unique needs are met. Foster a collaborative and solution-oriented work environment with a technology focus. Skills & Experience Strong sales acumen. Ability to work independently and on a team across multiple interventions. Proven experience in large enterprise sales, consultative selling, key account management or client relationship management, with a track record of growing accounts in the technology industry. Strong understanding of technology industry trends, challenges, and HR needs. Excellent communication and negotiation skills with a technology-specific focus. Ability to work in a fast-paced, dynamic technology environment. Proficiency in CRM software and MS Office suite. Willingness to stretch. Openness to travel How Is This Opportunity Different You will get to work with top notch clients across industries. Opportunity to work in a niche segment with the market leaders in the Consulting Industry. Opportunity to work in a team of international professionals across regions. Life At AON We're a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we're proud of our positive impact. Here at Aon, you're always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business - in India and throughout our connected global networks. We embrace an inclusive culture where our people trust each other, respect diversity and share ideas freely. 2546643 Show more Show less
Posted 1 day ago
0.0 - 3.0 years
0 Lacs
Jubilee Hills, Hyderabad, Telangana
On-site
Position: HR Executive Location: Plot No. 82,unit no.101, Road No 7, Womens Co operative society adjacent to Road No. 5 Metro Station, Jubilee Hills, Hyderabad - 500033 , Telangana, India Company Website: https://onehealthassist.com/ Company LinkedIn: https://in.linkedin.com/company/one-health-assist Working time: Monday-Saturday between 10AM-7PM-(Onsite) Key Responsibilities: Manage end-to-end recruitment process for Sales and Non-IT roles (job posting, sourcing, screening, interviews, offer negotiation). Partner with hiring managers to understand job requirements and develop effective hiring strategies. Use job portals (Naukri, Indeed, LinkedIn, etc.), social media, and internal databases to source candidates. Conduct initial screenings to assess candidates’ fit in terms of experience, skills, and cultural alignment. Coordinate and schedule interviews with hiring managers and follow up with candidates through the hiring process. Maintain and update candidate records in the applicant tracking system (ATS). Build a pipeline of qualified candidates for future roles. Prepare recruitment reports and provide insights on hiring trends and metrics. Assist in onboarding new hires and ensuring a smooth transition into the organization. Support other HR functions such as employee engagement, policy communication, and HR operations as required. Key Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field. 2–3 years of experience in recruitment with a focus on Sales and Non-IT profiles . Proven experience in hiring for roles like field sales, tele-sales, business development, customer service, marketing, etc. Strong sourcing skills using portals, networks, and social media. Excellent communication and interpersonal skills. Ability to work in a fast-paced and target-driven environment. Familiarity with HR software and applicant tracking systems is a plus. Thanks & Regards Amisha Shelar Contact: 885-057-2613 Email: amisha@onehealthassist.com Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Application Question(s): How many years of work experience do you have as a HR Recruiter? What is your current location? what is your Current CTC? What is your official notice period? Are you comfortable to work onsite (Mon-Sat & 10.00AM-07.00PM)? Work Location: In person
Posted 1 day ago
8.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Please use the template below to create a Job Posting for your Requisition. Review the Career Track / Level Criteria at the bottom of this template and ensure the job posting matches accordingly. Your Team Retail Sales Channel Your Role Relationship Management with Retail MFDs & BND Counters for business development at Ahmedabad You Will Be Responsible For: Connect with emerging and established MFDs & selective large BND counters at Ahmedabad Regular updates and sales activities with assigned business relationships Regular follow ups to navigate business development Achieve assigned KRAs for retail channel The Experience You Bring: 8-10 years of B2B sales experience in MF Industry at Ahmedabad. AMC/MF Industry sales experience is highly required General Role Profile Connect with emerging and established MFDs & selective large BND counters at Ahmedabad Regular updates and sales activities with assigned business relationships Regular follow ups to navigate business development Achieve assigned KRAs for retail channel Executes a basic sales process, focusing on transaction selling Regular product updates and communication into the given channel Knowledge Requires knowledge of MF products & industry know how. Requires understanding about overall economy, different markets like equity & Fixed income Requires understanding about competition analysis wrt products and sales strategies Business Acumen Applies general knowledge of business developed, managing business relationships through education or experience Problem Solving Works related to customer sales support and able to understand, resolve MFDs transactional queries Works related to understand revenue structures and brokerage calculations Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To Know More About Us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers : https://careers.invesco.com/india/ Show more Show less
Posted 1 day ago
20.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: The Learning Operations Lead, P&C Services, provides strategic leadership and oversight for BP's learning operations across various locations. This role guides the learning operations team, focusing on enhancing learning operations, integrating digital solutions, and promoting BP's digital transformation. The individual manages a team of Learning Operations Managers (3 direct reports, 70+ indirect reports), fosters a culture of innovation and continuous improvement, and ensures operational excellence in the delivery of learning operations. Additionally, the Lead engages with partners internally and externally, manages risks, and drives change management initiatives to support the implementation of new processes and systems. Role Responsibilities: Serve as the primary integrator in driving the transformation of Learning Operations in partnership with the Learning & Skills organization, ensuring a high-performance service that meets the needs of our customers Lead strategic direction of learning operations. Implement digital solutions, agile methodologies, and sustainable practices. Ensure high-quality learning operations across various locations. Allocate resources effectively for pivotal initiatives and operational needs. Manage risks, ensure compliance, and maintain business continuity. Internal: Aligning learning initiatives with talent management strategies for career development and succession planning. Talent: Aligning overall Learning directions with Talent and ensuring strategic alignment. Regular connect with Talent partners on performance management and realignment. Technology and Digital Services: Working with the Global Solution Owner for Learning to integrate digital solutions and supporting digital transformation through technology adoption and system integration. Finance and Operations: Managing budgets, resources, and ensuring efficient, cost-effective delivery of learning operations. Senior Leadership: Engaging with senior leaders to align learning initiatives with business objectives and communicate the strategic value of learning. Internal Partners: Interacting with various business units to understand voice of the customer. Compliance and Legal: Ensuring learning operations adhere to organizational policies and applicable laws to mitigate risks. External: Industry Partners and Associations: Staying informed about the latest trends, best practices, and emerging technologies in learning and development. Vendors and Suppliers: Learning suppliers, talent suppliers – management, liaising between talent etc. Professional Networks and Communities: Gaining insights from industry benchmarks, peer practices, and innovative learning approaches. Role Requirements: A Master’s degree in a subject related to Business Management, the Learning Business, or the Services Industry. 20 years of experience: Managing large-scale, client-service-oriented functions. This extensive experience is necessary to provide the depth of knowledge and leadership capability needed to oversee a complex global learning operation. Proficiency with learning life cycle and digital tools. Leadership and Management Skills: Ability to lead a team of Learning Operations Assistant Managers effectively. Critical thinking to align learning operations with BP's values and business objectives. Fostering a culture of innovation, collaboration, and continuous improvement. Managing and developing people, including career development and succession planning. Strategic Planning and Execution Skills: Developing and implementing strategic plans for learning operations. Integrating digital solutions and agile methodologies into service delivery. Driving initiatives that support BP's sustainability goals. Ensuring operational excellence and managing risks. Leading change management and process improvement. Partner Engagement Skills: Building and maintaining strong relationships with partners at all levels. Representing the P&C Services function internally and externally. Collaborating with global learning teams for consistent service delivery. Communicating clearly and influencing others to achieve strategic objectives. Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. As an equal opportunity employer, we celebrate diversity and care about people. We would hope you will be like minded with a positive personality, energetic working style and for this role exceptional communicator who can work well within a multidisciplinary team. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation internationally Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Cyient , we are driven by a singular purpose— to improve the daily lives of people around the world . Whether it’s enabling a quieter flight, a safer train journey, a more affordable medical device, or a faster internet connection, our unwavering focus is on creating meaningful impact through innovation. Job Description Job Title: Sales Director Automotive & Mobility Job Purpose: Drive new sales and management in India for Cyient's key Automotive Sales Key Result Areas Focused on existing and new accounts in Automotive & Mobility and/(Off-Highway) Develop a pipeline of new major opportunities and build relationships Leverage sales force and drive lead gen Drive for revenue growth and profitability Drive business proposals (technical & commercial) Work on complex and large deals and multilocation projects Negotiate contracts, MSA and commercial pricing Collaborative leadership with delivery, solutions, pre-sales and marketing Drives followership and leads by example Own/frontend end to end sales cycle for key prospects in Automotive & Mobility industry in India. Develop winning industry specific value proposition(s) in intelligent engineering along with the delivery and solutions teams for succeeding in the market. Identify, prepare and represent Cyient in industry relevant events and networks. Identify potential industry partnerships for enhancing Cyient’s value proposition in this market. Meet the given revenue number QoQ and YoY. Will report to the Vice President | Global Head of Automotive & Mobility. Requirements : Bachelor’s or Masters (preferred) degree in engineering or math (preferably electrical or electronics) and Master’s in Business Administration (preferred) Strong networking, verbal and written communication skills Excellent professional presentation skills Ability to successfully work on a multinational and multicultural basis Fire in the belly, Self-motivated High EQ Strong organizational and project management skill Travel @> 50% Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Thane, Maharashtra, India
On-site
About the Role We are looking for a motivated Recruiter to join our team at Selections HR. You will be responsible for end-to-end recruitment across multiple industries, including sourcing, screening, coordinating interviews, and closing roles efficiently. Key Responsibilities Understand client requirements and source relevant talent Screen candidates via calls and assess fitment Coordinate interviews and track hiring progress Maintain candidate pipeline and closure reports Build strong talent networks for future hiring Requirements 1–4 years of recruitment experience (agency/corporate) Strong communication and sourcing skills Familiarity with job portals (Naukri, LinkedIn, etc.) Energetic, target-driven, and process-oriented Show more Show less
Posted 1 day ago
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The networks job market in India is thriving, with numerous opportunities for job seekers in this field. Networks professionals play a crucial role in designing, implementing, and maintaining communication networks for organizations across various industries. Whether you are a seasoned professional or a fresh graduate looking to kickstart your career, the networks sector in India offers a plethora of possibilities.
These cities are known for their robust IT infrastructure and are home to many multinational companies actively hiring for networks roles.
The average salary range for networks professionals in India varies depending on experience and expertise. Entry-level positions can expect to earn around INR 3-6 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 10 lakhs per annum.
In the networks field, a typical career progression may look like: 1. Network Administrator 2. Network Engineer 3. Senior Network Engineer 4. Network Architect 5. Network Manager
Advancing through these roles often requires gaining experience, obtaining relevant certifications, and staying updated with the latest technologies.
In addition to networks expertise, professionals in this field are often expected to have skills in areas such as cybersecurity, cloud computing, programming languages (e.g., Python), and project management.
As you explore networks jobs in India, remember to continuously enhance your skills, stay updated with industry trends, and prepare thoroughly for interviews. With dedication and perseverance, you can build a successful career in the dynamic field of networks. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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