Network Engineer

Sharp Brains

0 years

0 Lacs

navi mumbai maharashtra india

Posted:4 hours ago| Platform:

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Skills Required

network support monitoring troubleshooting networking servicenow wan configuration checks patching cabling data compliance documentation tcp ip dhcp subnetting routing switching cisco juniper networks firewall solarwinds nagios jira service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

L1 Network Engineer

Key Responsibilities

Monitor and manage network devices (routers, switches, firewalls, wireless access points, etc.) using NMS/monitoring tools.
Provide
first-level troubleshooting
of network incidents, connectivity issues, and outages.
Log and track tickets via ITSM/ServiceNow or other ticketing tools.
Support day-to-day network operations (LAN, WAN, WLAN, VPN).
Perform basic configuration and health checks of network devices under guidance.
Escalate unresolved issues to
L2/L3 Network Engineers
with proper documentation.
Assist in patching, cabling, and hardware replacement in data centers or office environments.
Ensure compliance with IT policies and maintain accurate documentation of network changes and incidents.

Required Skills & Knowledge

Good understanding of
networking fundamentals
: TCP/IP, DNS, DHCP, VLANs, Subnetting, Routing & Switching basics.
Familiarity with
network hardware
(Cisco/Juniper/Aruba/HP switches, routers, firewalls).
Knowledge of
VPNs, Wireless networks, and basic firewall rules
.
Hands-on with network monitoring tools (SolarWinds, PRTG, Nagios, etc.).
Exposure to
ITSM tools
(ServiceNow, Remedy, Jira Service Desk, etc.).
Strong problem-solving and communication skills.
Ability to work in 24/7 shift-based operations (if required).

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