Network Engineer

Job Title:

Location:

Years of Experience:

Shift time

Qualification:

Notice Period:

Job Overview:

Technical Skills:

• Responsible for working with diverse teams across PwC Internal and external clients cross the globe

• Installing, configuring, and supporting Network (Routing and Switching) , and Security infrastructure as OEM Cisco and Palo Alto

• Demonstrates proven thorough knowledge and success in role as L3/L4 Network support with multiple data centers, global operations and WAN connectivity, which includes the following areas:

switches, firewalls, load balancers, SDWAN, Cloud Infrastructure

• Troubleshoot, diagnose and resolve software, hardware, and other network related problems including high availability systems

• Demonstrates proven extensive knowledge about, and success in roles involving, the setup of high availability Systems

• Proactively monitoring overall network performance and taking action to correct deficiencies.

• Troubleshooting issues across multiple layers including application servers, databases, network/firewall, or end user

• Exposure to Cisco Call Manager and basic operations and maintenance Knowledge

• Defining, evaluating, and implementing any design or configuration changes

• Working with third-party service providers to establish quality and consistent delivery of service to published SLAs

• Providing technical guidance and coordination with onsite / offshore teams

• Expanding personal knowledge of the network & cloud industry, services, and innovations

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader including the following areas:

• Fostering team commitment to tasks and influencing key people inside and outside of the group;

• Demonstrating a flexible communication style based on the audience (i.e., eliminating technical jargon when needed or deep diving into technical details with the development team);

• Collaborating with cross-functional teams, building relationships and achieving results without a direct reporting relationship

• Collaborating with Solution, Application and Data Architects to understand and enable our rapidly evolving development infrastructure

• Implementing a monitoring and review process to proactively manage needs and establish uptime, stability and reliable access to apps/platforms

• Establishing all issues are resolved in a timely manner, while maintaining customer satisfaction

• Coordinating the escalation of major technical service issues to the appropriate teams within PwC IT/Cloud

• Supporting provider/3rd party as needed

• Communicating planned infrastructure activities proactively to the stakeholders