Network and Enterprise Cyber Security Senior Manager

The Network and ECS Lead (N&ECS) will be responsible for overseeing all aspects of the Network and Cyber Security delivery. This includes ensuring that the delivery meets customer needs, resource planning, staffing needs, cost estimation, budget development and cost control, implementing strategies to improve service delivery, lead career development and succession management efforts to ensure employee retention, motivation and engagement.

Key Responsibilities:

• Lead and manage the N&ECS day-to-day operations, oversee a team of 350+ professionals.
• Develop, implement and continuously improve N&ECS strategy in alignment with Service Line organizational goals and requirements.
• Oversee the planning, execution, and delivery of N&ECS services.
• Drive operational excellence, monitor and analyze performance metrics to assess the effectiveness and efficiency of the N&ECS delivery.
• Identify areas of improvement and implement necessary changes to enhance N&ECS delivery.
• Continually monitor and analyze market trends to identify opportunities and challenges.
• Work closely with other leads and the global N&ECS team to share best practices and ensure a consistent approach across all locations.
• Provide guidance and support to team members, fostering an environment of continuous learning and improvement and cultivating diversity and an inclusive workplace.
• Support creation and updates of career parthways to increase organization N&ECS skills and knowledge.
• Ensure compliance with industry regulations, organizational and policies and incorporate ESG (Environmental, Social, and Governance) principles into the SAP delivery.

Qualifications:

• Experience:

  Several years of experience in the IT industry, preferably in network or cyber security, with a significant portion of that in a leadership or management role.

• Industry Knowledge:

  Deep understanding of the Network and ECS industry, including the latest trends, challenges, and opportunities.

• Leadership Skills:

  Ability to lead and motivate a team, manage performance, and develop talent. Strong decision-making and problem-solving skills are also important.

• Client Relationship Management:

  Experience in managing client relationships, understanding client needs, and delivering high-quality service.

• Operational Excellence:

  Knowledge of operational best practices in the ECS industry, including process improvement, quality management, and performance metrics.

• Financial Acumen:

  Understanding of financial management principles, including budgeting, forecasting, and financial analysis. Ability to manage the service line's profitability.

• Communication Skills:

  Excellent verbal and written communication skills, with the ability to communicate effectively with clients, team members, and other stakeholders.

• Change Management:

  Experience in managing change, including implementing new processes, systems, or strategies, and leading teams through change.

• Cultural Awareness:

  In a global environment, understanding and respecting cultural differences is crucial. Experience in managing multicultural teams or working with international clients can be beneficial.