Netoyed - Project Manager

About The Role

Key Responsibilities

Project Ownership & Execution :

Lead End-to-end Project Delivery For

• UC Voice systems (e.g., Microsoft Teams Voice, Cisco CallManager, Zoom, Avaya)
• Aria Cybersecurity platforms (e.g., SIEM, SOC integration, policy enforcement)
• Broader IT infrastructure rollouts and migrations
• Develop and maintain comprehensive project plans, schedules, risk logs, and milestone trackers
• Coordinate cross-functionally with internal tech teams, third-party vendors, cybersecurity stakeholders, and client representatives
  

Client & Stakeholder Management

• Act as the primary liaison for US-based clients, ensuring effective communication and coordination during EST working hours
• Provide structured weekly updates, dashboards, risk assessments, and escalation reports
• Lead project meetings, client walkthroughs, escalation discussions, and executive reviews
  

Agile & Delivery Operations

• Execute projects using Agile, Scrum, or hybrid methodologies based on business needs
• Utilize tools such as Jira, Confluence, and MS Project for project tracking and reporting
• Facilitate Agile ceremonies: sprint planning, daily standups, backlog grooming, and retrospectives
  

Documentation & Compliance

• Maintain thorough project documentation, including RACI matrices, SOPs, runbooks, and knowledge bases
• Ensure adherence to cybersecurity policies, UC governance standards, and regulatory requirements
• Support RFP responses, compliance reporting, and client audits for regulated environments
  

Technical Collaboration

• Collaborate closely with Solution Architects, Cybersecurity Analysts, DevOps teams, and Unified Communications Engineers
• Understand technical architecture and solution dependencies to proactively identify risks or integration challenges
• Align project delivery with key technical requirements such as data privacy, identity/access management, and network quality of service (QoS)
  

Qualifications

• Bachelors degree in Information Technology, Engineering, Computer Science, or related field (Masters preferred)
• 8+ years of project management experience with technical infrastructure, UC platforms, or cybersecurity programs
• Proven expertise managing enterprise-level Unified Communications or cybersecurity rollouts
• Experience working with cross-functional teams in geographically distributed environments
• Strong understanding of Agile, Scrum, and hybrid project delivery methodologies
• Familiarity with Aria Cybersecurity or similar platforms is a strong advantage
• Exceptional communication, stakeholder engagement, and risk management skills
• Relevant certifications (e.g., PMP, CSM, ITIL, or equivalent) preferred