National Head Credit - LAP (Loan Against Properties)

PURPOSE OF THE JOB:

To define, implement, and oversee the credit strategy and risk framework for the Loan Against Property (LAP) business (ticket size up to ₹75 Lacs). The role is accountable for ensuring sustainable portfolio growth while maintaining optimal risk–return balance. Responsibilities include policy formulation, governance, portfolio oversight, and enabling business teams to achieve disbursement and profitability targets with strong asset quality.

KEY RESPONSIBILITIES:

1. Credit Strategy & Policy

• Develop and update credit policies, underwriting guidelines, and scorecards tailored for LAP.
• Align credit risk frameworks with RBI/NBFC regulatory guidelines and internal risk appetite.
• Define risk-based pricing models and establish TAT benchmarks for approval processes.

2. Underwriting & Portfolio Management

• Lead national underwriting operations, ensuring robust borrower and collateral evaluation.
• Monitor portfolio vintage-wise delinquencies, early warning indicators, and NPA trends, initiating corrective measures.
• Approve high-value or exception cases beyond delegated authority levels of zonal/regional credit managers.

3. Operational Excellence

• Standardize credit approval workflows across branches, hubs, and digital channels.
• Collaborate with Technology & Operations to digitize credit journeys, integrate LOS/LMS systems, and improve risk analytics.

4. Business Collaboration

• Partner with Sales & Product teams to design profitable customer segments, sourcing strategies, and new product variants.
• Provide policy refreshers, credit training, and guidance to Sales teams, DSAs, and regional credit units.

5. Governance & Compliance

• Ensure zero major audit observations and adherence to internal/external compliance requirements.
• Present portfolio health reports to senior leadership, credit committees, and risk boards regularly.

6. Team Leadership

• Lead & mentor regional/zonal credit heads and credit analysts, driving productivity, quality, and succession planning.
• Foster a high-performance, compliance-oriented culture with clear accountability metrics.

REQUIRED KNOW-HOW SKILLS:

Domain Knowledge

• Deep expertise in retail secured lending (LAP, MSME, Home Loans).
• Strong understanding of property valuation, legal scrutiny, and surrogate income assessment for self‑employed borrowers.
• Regulatory knowledge of RBI/NBFC norms, KYC/AML guidelines.

Technical Skills

• Credit MIS & portfolio analytics, delinquency dashboards, and scorecards.
• Familiarity with LOS/LMS systems and digital underwriting platforms.
• Basic knowledge of risk modeling, policy automation, and digitization initiatives.

Leadership & Behavioral Competencies

• Strategic decision‑making and risk appetite calibration.
• Ability to balance business growth and portfolio quality.
• Strong stakeholder management & cross‑functional collaboration.
• Proven team leadership, mentoring, and succession planning skills.

Education & Experience

• MBA (Finance/Risk), CA, or equivalent qualification.
• 10–15 years of credit & risk management experience, with at least 5 years in a leadership role in LAP/secured lending.