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Mirrorsize - Senior Customer Support Executive

Mirrorsize - Senior Customer Support Executive

Mirrorsize

3 - 5 years

2 - 5 Lacs

Noida

Posted:3 weeks ago| Platform:

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Skills Required

upselling customer service cross selling customer support saas customer relationship customer care business development sales marketing technical support voice process product presentation email support demonstration customer handling crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are a team of professors and technologists determined to disrupt the fashion world to bring a world-class end-to-end solution for brands, retailers, and enterprises to eliminate supply chain inefficiencies and bring more value to customers. We are building a state-of-the-art product by using cutting-edge computer vision and AI technology to help brands reduce returns and increase online conversion. RoleSenior Customer Service Executive Job Responsibilities: - Cultivating relationships with potential and existing clients, arranging meetings, and fostering rapport.- Addressing customer inquiries across multiple channels (email, chat, phone).- Maintaining an in-depth understanding of our products/services for accurate customer support globally and can do upsell & cross-sell.- Enhancing customer value and acquiring new clients.- Contributing to creating quotes and proposals for clients.- Collaborating with the development team to resolve issues, conduct demonstrations, and explore upselling opportunities.- Knowledge of SAAS. Experience: Minimum of 4 years in Customer Service; preference for candidates from banking or SaaS backgrounds. Qualifications: The ideal candidate holds a degree and excels in communication skills, both written and verbal. Interested candidate can share their resume or for free call on +91 89209 00802. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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Mirrorsize - Senior Customer Support Executive

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Mirrorsize - Senior Customer Support Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Mirrorsize