Job
Description
Who We Are Looking For In this role, you will work with State Street teams from around the globe to lead teams supporting a global premier investment management client. You will have leadership and strategy responsibility to oversee and deliver all day-to-day reconciliation and transactional responsibilities of the middle office team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. Why this role is important to us This is a varied operational and managerial position which is market and client facing, with a senior level of responsibility leading both the Transaction Management and Reconciliation teams within Middle Office Services in Coimbatore. The responsibilities of the teams are responsible for trade confirmation, processing, settlement, and reporting along with the end to end processes facilitation cash and position reconciliation. The candidate is should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution. What You Will Be Responsible For you will Manage the corresponding Transaction Management and Reconciliation teams in Coimbatore supporting a large market leading asset manager Drive transaction management and settlement discipline excellence though proactive management of the trade lifecycle Proactively drive the cash, securities and total market value reconciliation process, including data acquisition, matching, investigation and allocation. Responsible for service delivery and client sentiment, including direct client contact Developing a strong risk management and control environment Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations. Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement. Liaise with colleagues in region or divisions globally where required for client issue resolution Review, recommend and drive process improvement initiatives Perform work independently within scope of established guidelines and according to specific procedures. Support and proactive manage on Client Change Request items impacting the Enterprise processes and Operating Models Provide guidance, support and development opportunities to the members of your team Excellent analytical skills and ability to analyze on the spot Engage in complex special projects and assignments Resolve discrepancies and take action on complex and escalated matters from external clients and internal departments. Communicate effectively on issues / problems to the Client and to STT management Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively What We Value These skills will help you succeed in this role Deep and extensive asset management experience, including investment operations, fund accounting and portfolio valuation Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines. Experience of managing Middle Office functions with specific trade and reconciliation break investigations experience, and having a hands-on approach Strong critical thinking, problem solving, and decision making skills, promoting and driving a culture of change and ideation Client centric attitude in managing, prioritising and delivering operations and services Result-oriented with an ownership and accountability mindset Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Strong communication and presentation skills to audiences of different sizes and levels of seniority Must be self-motivated, adaptable and show initiative in different circumstances and under pressure Good team working skills and experience in bringing teams together for a common goal across locations Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Ability to work on multiple projects concurrently and prioritize work accordingly Ability to work in a fast-paced, deadline orientated, globally structured team-based environment Commercial acumen – Experience in leading and delivering operations in line with cost/budgets Able to drive pay for performance and culture of performance differentiation within teams Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams Education & Preferred Qualifications Degree in finance, business, technology or equivalent or relevant industry experience Proven experience in client communication and interaction at all levels In depth understanding of Middle Office operations, preferably Reconciliation and Trade Management Operations inclusive of trade confirmation, settlement & reconciliation. Product and Industry knowledge preferable across – Equity, FI, FX and ETD, inclusive of Global Markets. In depth understanding and clear and direct experience of leading significantly sized operations of 50 staff or more Proven experience in client communication and interaction at all levels especially senior and regulatory levels Experience of driving organizational change, with an understanding of change management principles, techniques & tools Understanding of key technology within the support of investment management operations Experience of driving organisational change, with an understanding of change management principles, techniques & tools. Ensure that the highest level of the Code of Conduct is displayed in your own and staff behavior. Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous Strong MS Excel, Access, Word, PowerPoint skills necessary Strong English written and spoken ability Job ID: R-774012 Show more Show less
