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0 years
0 Lacs
New Delhi, Delhi, India
On-site
Primary Responsibilities: Technical Support & Issue Resolution Provide advanced technical support for software applications to clients and internal teams. Troubleshoot, analyze, and resolve complex software issues or bugs. Coordinate with development teams to escalate and resolve critical issues. Client Interaction & Communication Serve as a point of contact for escalated support requests from customers. Communicate solutions clearly to both technical and non-technical stakeholders. Maintain regular follow-ups to ensure client satisfaction and issue resolution. System Monitoring & Maintenance Monitor application performance and system health. Identify potential system issues proactively and apply preventive measures. Documentation Create and maintain documentation for support procedures, FAQs, and troubleshooting guides. Document technical knowledge in the form of notes and manuals for internal use. Collaboration Work closely with cross-functional teams including QA, development, and product management. Provide feedback to the development team on recurring issues or user experience improvements. Mentoring & Guidance Assist and mentor junior support engineers. Provide training and share best practices within the support team. Process Improvement Recommend and implement process improvements for the support function. Help improve support tools and automate repetitive tasks where possible. UAT & Deployment Support Assist with user acceptance testing (UAT) and software deployments. Ensure a smooth transition of updates and new releases to production environments. Reporting & Metrics Track and report on support KPIs like ticket resolution time, issue trends, and customer satisfaction. Use data to identify areas for improvement. Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Key Responsibilities Guide students with their overseas education options after understanding their profile and desired course. Assist students in deciding on the universities/colleges and programs to opt for. Help students build their profile (SOP/LOR/Resume). Advise students on budgeting, expenses and financial planning for their education abroad. Meet monthly and Intake level targets. Qualifications Minimum 1+ years of relevant experience in Study Abroad counselling. Counselling students for overseas education in countries like UK, Australia, USA, Canada & France. Good in MS Office, CRM, Analytics/Numbers, and metrics. What We Offer Competitive compensation Professional development opportunities A vibrant and supportive work environment. We are currently looking for a passionate and experienced Study Abroad Counselor. If you have a strong background in overseas education and a genuine desire to guide students on their global academic journeys, we want to hear from you Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Paytm : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team :- Lending We are an end-to-end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. Personal loans: We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends, About Role : We are looking for a highly driven and analytical Growth Manager to lead user and value growth initiatives for our Personal Loan category, with a key focus on the Bureau userbase. The role involves deep collaboration with central teams, product, and marketing to unlock growth levers, drive funnel conversions, and optimize user lifecycle performance. Roles & Responsibilities : 1. Strategize and drive user acquisition and value growth, with a sharp focus on bureau-based cohorts. 2. Develop and execute innovative growth strategies aligned with business goals to increase PL penetration across digital and offline channels. 3. Collaborate with central and cross-functional teams to improve funnel conversion, optimize journeys, and drive retention initiatives. 4. Identify key user behavior trends and demand triggers to shape personalized offerings and experiences. 5. Design and execute targeted campaigns for acquisition, reactivation, and cross-sell within relevant user cohorts. 6. Continuously analyze performance metrics, campaign ROIs, and KPIs to optimize growth strategies. 7. Own end-to-end campaign execution, tracking, reporting, and insights generation. Superpowers that will help you succeed in this role: 2-3 years of experience in Loans Business or relevant experience in the consumer internet industry in similar roles across Growth and Category management. ● Extremely adept at stakeholder management ● MBA from Tier 1 Business school preferred ● High degree of ownership in taking things to completion ● Must be data driven with strong problem solving and analytical skills ● Ability to multitask and work on diverse range of requirements ● Excellent communication skills with ability to handle complex negotiations Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Roles & Responsibilities: Developing Content Strategy: Creating a comprehensive content plan aligned with the company's goals to achieve business objectives. Develop and oversee industry-relevant content assets such as reports, e-magazines, and print publications, with a strong focus on current cybersecurity trends and recent attack patterns. Utilize Agentic AI tools to design and implement scalable content generation systems, enabling rapid and consistent production of high-quality material across multiple channels. Audience Research: Conducting research to understand the target audience's preferences, behaviors, and needs to create relevant content. Content Creation: Overseeing the creation of various content types, such as blog posts, social media posts, articles, and video scripts, possibly managing a team of writers or freelancers. SEO Optimization: Ensuring content is optimized for search engines through the use of keywords, meta tags, and structured content to improve visibility and ranking. Content Calendar Management: Planning and scheduling content publication across different platforms to maintain consistency and meet deadlines. Performance Analysis: Analyzing metrics like page views, engagement, and conversion rates to evaluate content effectiveness and adjust strategies accordingly. Collaboration with Teams: Working with marketing, design, and sales teams to ensure content aligns with brand messaging and supports broader marketing efforts. Content Repurposing: Adapting content for different platforms to reach varied audiences, such as transforming a blog post into a video or infographic. Qualification: Bachelor's degree in a technical field or equivalent experience. 1-2 Years of experience as a content strategist. Should have Prior knowledge of cybersecurity. Should have SEO Knowledge. Excellent communication & Team Management Adaptable and creative in developing impactful content strategies Skilled in technical writing and editing with a strong understanding of target audiences. Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one Ridiculously Good idea-create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs' policies and procedures. Technical skills and qualifications: Computer literate Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . Show more Show less
Posted 1 day ago
0.0 - 1.0 years
0 Lacs
Ulloor, Thiruvananthapuram, Kerala
On-site
Cokonet Academy is seeking a talented Junior Digital Marketing Executive to join our dynamic marketing team. The ideal candidate will have a passion for digital marketing and a strong understanding of various online marketing strategies. Role Overview: As a Junior Digital Marketing Executive, you will be responsible for executing digital marketing campaigns, optimizing online presence, and enhancing brand visibility. This role requires creativity, analytical skills, and a keen interest in staying updated with the latest digital marketing trends. Responsibilities: Assist in developing and implementing digital marketing campaigns across multiple channels. Conduct keyword research and optimize website content for SEO. Manage social media accounts, create engaging content, and monitor performance. Build and maintain high-quality backlinks to improve search rankings. Analyze website traffic, campaign performance, and SEO metrics using analytics tools. Support email marketing efforts, including content creation and performance tracking. Stay up to date with digital marketing trends, tools, and best practices. Required Skills: Strong understanding of digital marketing principles, including SEO, social media, and content marketing. Minimum one year of experience with digital marketing tools and analytics software. Excellent written and verbal communication skills in English. Ability to work independently and collaboratively in a team environment. A passion for digital marketing with a desire to learn and grow. If you are looking for an exciting and creative role in digital marketing, we encourage you to apply along with your resume. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Ulloor, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Digital marketing: 1 year (Required) SEO: 1 year (Required) Language: English and Malayalam (Required) Work Location: In person
Posted 1 day ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Vice President- Finance and Accounts Purpose of the Role – Responsibilities to focusing on financial planning, reporting, compliance, risk management, cost efficiency, technology enablement, stakeholder management, and strategic partnerships to support business growth and financial sustainability. Roles and Responsibilities Financial Planning and Analysis: Develop and implement financial planning processes, including budgeting, forecasting, and variance analysis, to support strategic decision-making and business growth. Provide financial insights and recommendations to senior management based on analysis of key performance indicators (KPIs), financial trends, and market dynamics. Conduct scenario analysis and sensitivity testing to assess the financial impact of various strategic initiatives, investments, and business decisions. Financial Reporting and Compliance: Oversee the preparation and presentation of accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and management reports, in accordance with regulatory requirements and accounting standards. Ensure compliance with tax regulations, financial reporting standards, and internal control procedures, working closely with internal and external auditors to address any compliance issues or audit findings. Develop and maintain financial policies, procedures, and internal controls to safeguard company assets, mitigate financial risks, and ensure the integrity of financial data. Treasury and Cash Management: Manage cash flow forecasting, liquidity planning, and working capital management to optimize cash resources and support operational needs. Monitor banking relationships, credit facilities, and cash balances to minimize financing costs, maximize investment returns, and mitigate liquidity risks. Implement cash management strategies, including cash pooling, sweep accounts, and electronic payment systems, to streamline cash operations and improve efficiency. Financial Risk Management: Identify, assess, and mitigate financial risks, including currency risk, interest rate risk, credit risk, and market risk, through hedging strategies, insurance, and risk management policies. Monitor and manage exposure to counterparty risk, credit defaults, and other financial vulnerabilities, implementing risk mitigation measures as necessary. Develop and maintain a risk management framework, including risk appetite statements, risk registers, and risk reporting mechanisms, to ensure proactive risk management across the organization. Cost Management and Efficiency: Analyze cost structures, cost drivers, and cost trends to identify opportunities for cost reduction, process improvement, and efficiency gains. Implement cost control measures, including expense management policies, procurement strategies, and vendor negotiations, to optimize spending and improve profitability. Track and report on key cost metrics, such as cost of goods sold (COGS), operating expenses, and cost per acquisition (CPA), to monitor performance and drive continuous improvement. Financial Systems and Technology: Evaluate, implement, and optimize financial systems, ERP (Enterprise Resource Planning) systems, and accounting software to support the company's financial operations and reporting requirements. Leverage technology solutions, including data analytics tools, business intelligence platforms, and automation technologies, to streamline financial processes, enhance decision-making, and improve productivity. Ensure data integrity, security, and confidentiality in financial systems and information systems, implementing robust controls and protocols to safeguard sensitive financial data. Stakeholder Management and Strategic Partnerships: Collaborate with internal stakeholders, including executive leadership, department heads, and cross-functional teams, to align financial goals with overall business objectives and drive strategic initiatives. Build and maintain relationships with external stakeholders, including investors, lenders, regulators, and financial institutions, to support fundraising activities, secure financing, and maintain credibility in the financial community. Communicate financial performance, forecasts, and strategic insights to investors, analysts, and other external stakeholders through financial presentations, earnings calls, investor meetings, and press releases. Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
CRM Sales Data Analyst Collect, cleanse, and maintain CRM data from various sources (e.g., Salesforce, HubSpot, Zoho, etc.). Ensure data quality, consistency, and integrity across CRM systems and sales platforms. Collaborate with IT or data management teams to resolve data-related issues. Monitor and evaluate sales performance metrics (e.g., revenue, conversion rates, customer acquisition costs). Conduct deep-dive analyses to identify trends, patterns, and potential growth opportunities. Analyze sales cycles, customer behavior, and purchase patterns to provide insights into sales strategies. Create regular sales reports and dashboards to track key performance indicators (KPIs). Provide ad-hoc analysis for the sales team and management, helping them understand performance and adjust strategies. Generate visualizations and data insights for executive presentations. Use historical data to forecast sales trends and revenue predictions. Build predictive models to help forecast future sales opportunities and risks. Segment customer data based on purchasing behavior, demographics, and engagement patterns. Conduct training sessions for sales teams on best practices for CRM data entry and usage. KRA Monitor and evaluate sales performance metrics Analyze sales cycles Create regular sales reports and dashboards to track key performance indicators Conduct training sessions for sales teams on best practices for CRM data entry Skills and Qualifications Education : Bachelor’s degree in Business, Marketing, Data Science, or a related field. A Master's degree or certifications in analytics is a plus. Experience : 2+ years of experience in sales analytics or CRM analytics. Experience with CRM tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Familiarity with business intelligence tools (e.g., Tableau, Power BI, Looker) for reporting and visualization. Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Technical Skills : Advanced proficiency in Excel, SQL, and other data manipulation tools. Experience with data analysis and reporting tools (e.g., Python, R, Power BI). Knowledge of predictive analytics and machine learning techniques is a plus. Soft Skills : Strong communication skills to explain complex data findings in simple terms. Excellent problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Time management skills to handle multiple projects and deadlines. Additional Qualifications Experience in sales operations or working closely with sales teams. Understanding of sales pipeline management and customer lifecycle. Familiarity with marketing automation and customer engagement platforms. Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Hungry, Humble, Honest, with Heart. The Opportunity Are you an innovative communicator with a passion for engaging employees and fostering a vibrant company culture? If so, join our dynamic team at Nutanix, where you'll have the opportunity to craft compelling internal narratives, collaborate with leaders to drive strategic initiatives, and make a meaningful impact within a fast-paced global environment. About The Team The Internal Communications team at Nutanix keeps employees informed, engaged, and aligned by sharing key updates, shaping company culture, and ensuring consistent messaging across teams. We craft communications around strategy, leadership updates, product news, and events to help everyone stay connected. Your Role Develop and execute innovative internal communication strategies that engage employees and enhance company culture. Create compelling regional feature stories and ensure diverse representation across global internal communication channels. Oversee digital signage content in global offices, delivering impactful regional news that aligns with Nutanix's brand and strategy. Collaborate with leaders and teams to implement strategic internal communications plans, fostering aligned messaging and objectives. Monitor and analyze content performance metrics to continuously improve communication effectiveness and engagement levels. Support employee engagement initiatives, including town hall meetings, newsletters, and the Nutanix News Network, facilitating collaboration across departments. Build strong relationships with key stakeholders to act as a strategic partner in achieving internal communication goals. Set and achieve first-year objectives related to content planning efficiency, employee feedback integration, and enhancement of internal communication channels. What You Will Bring 3+ years of experience in internal communications, marketing, or HR communication within a large organization. Bachelor’s degree in communications, journalism, or a related field. Exceptional writing, storytelling, and editing skills across various formats and channels. Strong organizational skills with the ability to manage a multi-channel editorial calendar. Outstanding interpersonal skills, with the ability to collaborate cross-functionally and build relationships. Experience creating engaging content tailored to diverse employee audiences. Proficiency in PowerPoint and familiarity with Google and Microsoft Office suites. Ability to translate between English and Hindi is a plus. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. Show more Show less
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job description: Job Description Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ͏ Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ͏ Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ͏ ͏ Mandatory Skills: Agile Scrum Methodology . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Nomura Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com. Nomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations. At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards. Division Overview: Global Markets Division: Based in Mumbai, the front-office team which works on a team extension model delivers pricing, modelling and risk management expertise to the Global Markets business. Founded as a centre of excellence, the group leads the way in price discovery and portfolio optimization techniques and is integral to the business’ aggressive revenue targets. The team is playing an integral role in structuring, pricing, risk management and new idea generation. Business Unit Overview: The GM Electronic Trading (eTrading) Risk & Controls is a first line of defence function. The team is part of the Global Markets Front Office Risk & Controls function and works closely with each eTrading businesses, across all asset classes, and technology across Global Markets as well as Second Line functions (Risk Management, Compliance, etc.). The team plans to cover three core areas of eTrading within Global Markets at Nomura: Low Touch (Algo) eTrading – covers all algorithmic trading applications, including for market making, client RFQ’s, executions, etc. High Touch eTrading – covers all the non-algo trading applications, which could be either in-house developed, vendor based or an exchange/ venue provided GUI platform Trading Venues – relates to managing market place (Regulated Exchanges, MTF, OTF, ATS, etc.) where Nomura executes into The GM eTrading Risk and Controls (GM eTRC) is responsible for the build out and maintenance of robust control framework that mitigates risks associated with all of the above 3 areas The current requirement is in the Trading Venues Management team. As part of GM eTRC team, overall mandate applies to all of the members, to ensure efficiency & provide growth avenues Position Specifications: Corporate Title: Associate Functional Title: Associate Experience: 5-10 years of experience Qualification: Masters/ Bachelor’s degree in Business/ Finance/ or similar field from a top tier university (MBA/ BE/ B.Tech, etc.) Requisition No.: 9194 Role & Responsibilities: Maintain the firm wide Trading Venue inventory (Regulated Exchange, MTF, OTF, etc.), including its periodic review, govern new venue on-boarding, etc. Support the review of control design and effectiveness of adherence to regulatory & venue based requirements, e.g. MiFID II self-assessment, FCA Market Watch Review. Assist in timely completion of annual assessments, affirmations, trainings, documentations, etc. (e.g. Venue algo attestations, Risk and Control Self-Assessment) and perform risk related assessments, periodic reviews (Automated Trading Controls Review, Limits Review, etc.) for all of GM eTrading businesses Assist in governance forum preparations, like Electronic & Algorithmic Trading Operational Committee (EATOC), Venue Management Governance forum, etc. with activities such as defining the agenda & flow of the meeting, reviewing venues for key changes, following up with business & senior members for their inputs, reviewing Operational Risk Events & Incidents for inclusion, presenting key metrics, managing Term of Reference (ToR), etc. Developing & continuous review of relevant metrics to reflect the appropriate risk appetite and performance of the eTrading business & venue management Act as the point of contact for eTrading businesses with respect to any Governance Framework related topics and participate in various algo or venue projects Perform monitoring activities across pre-trade trend alerts, trading activity alerts, market volatility alerts, trade validations, etc. Governance and oversight of Nomura’s eTrading activities including maintenance of algorithms & risk controls inventory and related documentation. Documenting end to end eTrading flows, mapping system upstream/ downstream, key controls, market places (trading venues) & legal entities, policies, procedures & frameworks owned & managed by the GM eTrading Risk & Controls team Partner with regional GM eTRC team, Electronic & Algo Trading Risks Management (EAT RM - 2nd Line of Defence), eTrading Compliance (2nd Line of Defence), Internal & External Audit (3rd Line of Defence), Change Management Teams, relevant IT teams, etc. for standardizing & streamlining activities/ processes across the framework Perform reviews on key & recent events/ incidents, to chalk out gaps, suggest relevant controls and propose remediation's for business to focus upon Take part in the strategic implementations, providing views, assisting UAT, ensuring timely completion, gathering enhancement requirements, etc. Bespoke analysis, specific and ad-hoc projects/tasks, attending governance forums representing the team, etc. Mind Set: Strong Analytical and Problem solving skills Good project management skills - planning, coordination/ execution, stakeholder management Is entrepreneurial and independent; self-starter, takes ownership, exhibits integrity, strong motivation and attention to detail Ability to prioritize high volumes of deliverables across multiple disciplines working under pressure Ambition and enthusiasm to succeed in this challenging role Strong analytical skills and a risk assessing mind set. The person should have good communication skill as the job will involve a permanent interaction with the Front Office and all the support functions. Language capability: English at Business level Prior controls & risk (incl. Venue management) or performed audit of Global markets businesses would be preferred, but is not a deal breaker Python / VBA / Dash boarding tools like Power BI / Tableau is also a plus but not a compulsory requirement We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer’s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates. Show more Show less
Posted 1 day ago
0.0 - 1.0 years
0 Lacs
Gurugram, Haryana
On-site
Job description About the company The internet is not just about breaking news anymore. Today, the world is open to unimaginable amounts of opportunities by all means if your business is available on it. To help companies, brands, and start-ups leverage their online presence, Clicks Bazaar, India’s leading Digital Marketing Agency, is here to help them out. Clicks Bazaar is a 360 Digital Marketing company that knows what converts. We cater to hundreds of corporates, start-ups, ventures, and more. Started around a decade ago, Clicks Bazaar has worked and proved itself time and again when it comes to Digital Marketing Services. Leverage the power and full potential of a dedicated and world-class team that has created, executed, and grown some of the most profitable campaigns, websites, and more Job description We are seeking a talented and experienced (Minimum 2 Years) Media Buyer to join our team. As a Media Buyer, you will be responsible for implementing, and managing media campaigns to effectively reach our target audience and drive business objectives. You will work closely with the marketing team to develop media strategies, negotiate media buys, monitor campaign performance, and optimize media spend. Responsibilities: Develop media strategies: Collaborate with the marketing team to understand campaign objectives, target audience, and budget constraints. Develop comprehensive media strategies to effectively reach the target audience and achieve campaign goals. ● · Identify media opportunities: Evaluate various media options such as television, radio, print, outdoor, online, and social media. Identify relevant media opportunities that align with campaign objectives and target audience preferences. ● · Negotiate media buys: Engage with media vendors and negotiate favorable rates and placements. Optimize media buys to maximize reach, frequency, and ROI within allocated budgets. ● · Plan and execute media campaigns: Develop media plans and schedules based on campaign objectives and target audience reach. Coordinate with internal teams and external partners to ensure timely and accurate campaign execution. ● · Monitor campaign performance: Track media campaign performance using relevant metrics and analytics tools. Analyze data to evaluate the effectiveness of media channels, placements, and messaging. Make data-driven recommendations for optimization. ● · Optimize media spend: Continuously monitor and evaluate media performance to identify opportunities for optimization. Adjust media strategies, budgets, and placements to improve campaign effectiveness and ROI. ● · Stay abreast of industry trends: Keep up-to-date with industry developments, emerging media trends, and innovative advertising techniques. Apply new knowledge to enhance media buying strategies and stay ahead of the competition. ● · Reporting and documentation: Prepare regular reports on media campaign performance, including key metrics, insights, and recommendations. Maintain accurate records of media buys, invoices, and contracts. ● · Collaborate with cross-functional teams: Work closely with internal teams such as marketing, creative, and analytics to align media strategies with overall marketing objectives. Collaborate on campaign development, messaging, and creative assets. Qualifications: Bachelor's degree in marketing, advertising, communications, or a related field. Proven work experience as a Media Buyer or in a similar role. Strong understanding of media planning, buying, and optimization techniques. Familiarity with media research tools and analytics platforms. Excellent negotiation and communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Strong organizational skills and attention to detail. Ability to work under pressure and meet tight deadlines. Proficient in using media buying software and tools. Knowledge of digital media trends, platforms, and best practices. Familiarity with advertising regulations and compliance standards. Previous experience in managing media budgets and optimizing media spend. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Have you run D2C sales ads? Name any 2 D2C brands that you have handled. How much monthly budget you have handled for running D2C sales ads? Experience: Media buying: 1 year (Preferred) Work Location: In person
Posted 1 day ago
8.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Overview The Portfolio Marketing Lead is responsible for collaborating closely with stakeholders across Practice Areas, Business Units, Sales, and Client Advisory teams, as well as members of our global marketing team to own the messaging and solutioning strategy for our internal teams, partners, prospects and customers. Additionally, the person in this role will lead market research, develop positioning, sales enablement materials, and guide strategy and content development for campaigns that fuel our revenue engine. Responsibilities Develop and manage compelling portfolio messaging and positioning for internal and external audiences, including partners, prospects, and customers—across both horizontal and vertical solution areas, ensuring Synoptek stands out in the marketplace. Conduct market research and competitive analysis to identify emerging trends, discover market opportunities, and refine messaging for Synoptek’s broad service offerings. Define market segmentation, target audiences, and buyer personas to guide effective messaging and go-to-market (GTM) strategies. Leverage customer insights and market research to inform GTM strategies, messaging, packaging and service enhancements. Create and maintain a comprehensive "bill of materials" to support the development of enablement resources and communications for internal teams and partner channels. Lead and coordinate end-to-end GTM planning and execution, collaborating with cross-functional teams in marketing plus Practice, Industry/BU, Sales, SDR, Campaigns, Client Advisory, Content, and Alliance Partners. Develop sales plays and enablement materials, including segmentation strategies, messaging frameworks, and supporting assets in sales playbooks. Collaborate with marketing teams and channel leads to maximize the impact of available channels, drive content development, and amplify Synoptek’s presence across key touchpoints. Monitor and analyze performance metrics to assess the success of GTM initiatives, optimize strategy, and drive measurable business outcomes. Own enablement of sales teams to understand the value of our products and competitive solutions Qualifications Bachelor’s degree in Marketing, Business, Communications, or a related field; MBA or relevant advanced degree preferred. Customarily has at least 8 years of experience in marketing with at least 5 years’ experience in product or portfolio marketing. Skills: Has deep portfolio marketing experience in CX and Apps areas. Ability to translate messaging and customer needs into short-form and long-form content deliverables, including a showcase of work delivered elsewhere. Strong ability to analyze data, identify trends, and translate insights into actionable strategies. Self-starter mentality with a hunger to find opportunities and take ownership to deliver results. Familiarity with product marketing fundamentals, audience segmentation, and positioning frameworks. Skilled in managing stakeholders across departments to achieve shared goals. Deep understanding of the sales cycle and working with sellers and other GTM teams. Ability to leverage data to proactively identify opportunities and drive impactful results. Show more Show less
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Experience: 1-2 Years Salary: Upto 3.6 LPA What We Offer Hands‑on training and mentorship by industry experts Exposure to real projects and client-facing interactions A vibrant, learning-focused culture 5‑day workweek with flexible hours Job Summary We seek an enthusiastic, results-driven Business Development Executive (Inside Sales) to join our growing team. In this role, you'll drive lead generation, pitch solutions, manage the full sales pipeline, and contribute significantly to our revenue growth across verticals. Key Responsibilities Generate and qualify leads via inbound/outbound channels: cold calls, email campaigns, LinkedIn outreach, networking, and referrals Conduct product demos, presentations, and virtual meetings to showcase our IT solutions Understand client needs accurately and recommend tailored solutions Maintain detailed CRM records—tracking lead status, pipeline progress, and sales metrics Collaborate with Marketing to optimize lead-gen strategies and campaign effectiveness Nurture client relationships and support post-sale handoff to internal teams Consistently meet or exceed monthly and quarterly sales targets and KPIs Stay current on product developments, market trends, and competition Requirements Master’s degree in Business, Marketing, IT, or a related discipline Prior exposure to inside sales, SDR/BDR, or business development roles preferred Basic understanding of AI-driven sales tools (e.g. ChatGPT for outreach, predictive analytics) Outstanding verbal and written communication skills—capable of delivering persuasive pitches Ability to grasp technical concepts and translate them into compelling business value Strong analytical, negotiation, and problem-solving skills Comfortable using CRM tools (Salesforce, HubSpot, etc.) and MS Office Self-motivated, target-oriented, and eager to grow Willingness to travel occasionally for client meetings or events Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description: The Future Begins Here: At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity: Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. The Opportunity: As a Data Scientist, you will have the opportunity to apply your analytical skills and expertise to extract meaningful insights from vast amounts of data. We are currently seeking a talented and experienced individual to join our team and contribute to our data-driven decision-making process. Objectives: Collaborate with different business users, mainly Supply Chain/Manufacturing to understand the current state and identify opportunities to transform the business into a data-driven organization. Translate processes, and requirements into analytics solutions and metrics with effective data strategy, data quality, and data accessibility for decision making. Operationalize decision support solutions and drive use adoption as well as gathering feedback and metrics on Voice of Customer in order to improve analytics services. Understand the analytics drivers and data to be modeled as well as apply the appropriate quantitative techniques to provide business with actionable insights and ensure analytics model and data are access to the end users to evaluate “what-if” scenarios and decision making. Evaluate the data, analytical models, and experiments periodically to validate hypothesis ensuring it continues to provide business value as requirements and objectives evolve. Accountabilities: Collaborates with business partners in identifying analytical opportunities and developing BI-related goals and projects that will create strategically relevant insights. Work with internal and external partners to develop analytics vision and programs to advance BI solutions and practices. Understands data and sources of data. Strategizes with IT development team and develops a process to collect, ingest, and deliver data along with proper data models for analytical needs. Interacts with business users to define pain points, problem statement, scope, and analytics business case. Develops solutions with recommended data model and business intelligence technologies including data warehouse, data marts, OLAP modeling, dashboards/reporting, and data queries. Works with DevOps and database teams to ensure proper design of system databases and appropriate integration with other enterprise applications. Collaborates with Enterprise Data and Analytics Team to design data model and visualization solutions that synthesize complex data for data mining and discovery. Assists in defining requirements and facilitates workshops and prototyping sessions. Develops and applies technologies such as machine-learning, deep-learning algorithm to enable advanced analytics product functionality. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Bachelors’ Degree, from an accredited institution in Data Science, Statistics, Computer Science, or related field. 3+ years of experience with statistical modeling such as clustering, segmentation, multivariate, regression, etc. and analytics tools such as R, Python, Databricks, etc. required Experience in developing and applying predictive and prescriptive modeling, deep-learning, or other machine learning techniques a plus. Hands-on development of AI solutions that comply with industry standards and government regulations. Great numerical and analytical skills, as well as basic knowledge of Python Analytics packages (Pandas, scikit-learn, statsmodels). Ability to build and maintain scalable and reliable data pipelines that collect, transform, manipulate, and load data from internal and external sources. Ability to use statistical tools to conduct data analysis and identify data quality issues throughout the data pipeline. Experience with BI and Visualization tools (f. e. Qlik, Power BI), ETL, NoSQL and proven design skills a plus. Excellent written and verbal communication skills including the ability to interact effectively with multifunctional teams. Experience with working with agile teams. WHAT TAKEDA CAN OFFER YOU: Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. BENEFITS: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Health & Wellness programs including annual health screening, weekly health sessions for employees. Employee Assistance Program 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA: Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. Li-Hybrid Locations: IND - Bengaluru Worker Type: Employee Worker Sub-Type: Regular Time Type: Full time Show more Show less
Posted 1 day ago
4.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Novo Nordisk Global Business Services (GBS) India Are you a skilled project manager with experience in cross-functional projects? Are you ready to take on a new challenge in a global pharmaceutical company? We are looking for a Global Project Manager to join our Rare Disease-Global Medical Affairs team at Novo Nordisk. If you are passionate about driving projects to success and making a difference in the healthcare industry, read on and apply today for a life-changing career. The position As a Global Project Manager at Novo Nordisk, you will have the opportunity to: Drive end to end planning and execution of the projects in Rare Disease Global Medical Affairs team for Medical communication projects. . Manage internal and external stakeholders, stringent attention to detail and outstanding communications skills Coordinate with affiliates and cross-functional teams to ensure successful strategy and planning processes. Define project scope, goals, deliverables, and timelines. Identify risks and develop mitigation strategies. Share learnings and best practices with the team and identify synergies with concurrent projects. Qualifications Masters’ degree or equivalent in relevant area. Has 4-6 years of relevant work experience in similar industry preferred in global role. Demonstrate full knowledge of and compliance with all appropriate regulatory requirements and practices. Organizes/ schedules team meetings, including preparation of agendas, minutes, scheduling internal and external meetings, assignment and tracking of action items. Demonstrates strong project management skills in driving external and internal event management. Defines project scope, goals to be reached, expected deliverables, stakeholder mapping, estimated cost and timeline for complex projects in medium scale, and secures project approval. Implement medical communication plans, develops detailed project plan incl. project metrics. Proactive, ability to work without direct supervision and exhibit initiative in coordinating projects with an attitude of highly results oriented corporate culture. Recognises areas of mutual interest, proposes solutions and makes clear considerations for how to strengthen relationships with stakeholders. Understands all functional deliverables & interaction processes needed to ensure a successful annual strategy and planning process. About The Department Global Medical Affairs, GBS (GMA GBS) is an extension of the Global Medical Affairs team in Headquarters (HQ) in Denmark and Zurich, is based out of Global Business Services (GBS), Bangalore, India. The team consists of highly motivated medical/scientific advisors, medical illustrators, project managers and publication managers working together with HQ, regions and affiliates across the world. The Rare Disease-Global Medical Affairs department at Novo Nordisk is dedicated to driving advancements in the treatment of rare diseases. We work closely with affiliates, stakeholders, and cross-functional teams to ensure the successful development and implementation of medical strategies. With a focus on collaboration and innovation, our team strives to make a positive impact on patient lives worldwide. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing. Contact To submit your application, please upload your CV and motivational letter online (click on Apply and follow the instructions). Deadline 30th June 2025. Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About The Role We’re looking for a versatile data-driven Marketing Strategist to join the Office of the Head of Marketing. This is a high-impact, cross-functional role for someone who thrives at the intersection of strategy, operations, and execution. What You’ll Do Partner with the Head of Marketing to drive strategic initiatives cutting across data, tools and process Analyze and optimize marketing performance across channels using key SaaS marketing metrics (CAC, LTV, pipeline velocity, etc.) Execute programs when needed Lead marketing projects—build and scale processes, implement automation, and enhance funnel visibility Drive adoption of marketing tech tools and AI-enabled automation workflows Identify gaps, experiment quickly, and scale what works across the org Drive cross-functional support across GTM teams to align marketing data with broader GTM goals What You Bring 7+ years of marketing experience in B2B SaaS Strong understanding of SaaS GTM fundamentals and metrics Hands-on experience with marketing ops or performance marketing Proficiency with martech tools (Salesforce, attribution platforms, paid marketing channels etc.) Experience using AI tools to improve marketing efficiency and personalization Ability to connect dots across strategy, data, tools, and execution Ambition to grow into a future leadership role in a core marketing function LI: #Onsite #WorkType: #Onsite Note : We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly. Perks & Benefits (India) Flexible Paid Time Off Uncapped Incentives and Bonus plans Competitive equity plans Best-in class medical Insurance coverages. Education Sponsorship Free Lunch & Dinner Buffet Doorstep Cab Drop Facility Internal Job Transfer & global mobility programs Scope to represent Whatfix at global events. We also provide an opportunity for many employees (especially those in GTM teams) to travel to meet our global customers & prospects in-person. Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
About Us: At My Pixel Panda , we’re redefining how people experience online shopping. Based in Jagatpura, Jaipur, we specialize in innovative, customer-centric e-commerce solutions. We are looking for dynamic and confident individuals to join our sales team and contribute to our growth story. Job Role & Responsibilities: Interact with potential customers via phone, email, or chat to promote products and services. Convert incoming leads into confirmed sales. Follow up with leads and ensure a smooth post-sales process. Build strong customer relationships by understanding their needs. Maintain daily call logs, CRM updates, and sales tracking sheets. Collaborate with the marketing team to suggest improvements based on customer feedback. Meet and exceed sales targets and performance metrics. Requirements: Bachelor’s degree or equivalent (students/freshers may apply). 0–1 year of experience in sales, preferably in the e-commerce sector. Excellent communication and interpersonal skills. Strong confidence while interacting with clients or customers. Basic understanding of e-commerce platforms and trends. Self-motivated, goal-driven, and eager to learn. What We Offer: Competitive salary + performance incentives. Friendly and supportive work environment. Opportunity to grow in the e-commerce industry. Hands-on training and mentorship. How to Apply: Send your resume to hr@mypixelpanda.com with the subject line: Sales Executive Application – My Pixel Panda Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Role : Customer Support Manager - SaaS B2B Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 4+ Years in Team Management. ** SaaS-B2B Customer Support Experience is mandated. **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a strong background in technical support and proven experience in managing high-performing teams within a SaaS environment. The ideal candidate should have 10+ years of overall experience with at least 3 years in a leadership capacity, driving support excellence. This is a work-from-office role that requires close collaboration with the Delivery team and other cross-functional teams. Occasional client visits (3 to 4 days per quarter) are expected based on business needs. Candidates with a tech support background, prior sales experience, and familiarity with AI tools will be given preference. Key Responsibilities Lead and manage the customer support team to consistently deliver world-class support experiences Handle team development, performance management, coaching, and professional growth Establish and continuously improve support processes, KPIs, and quality standards Manage escalations and ensure swift resolution of high-priority or complex client issues Collaborate closely with the Delivery team, Product, Engineering, and Sales to drive holistic customer satisfaction Plan and execute customer site visits (approx. once per quarter) to strengthen relationships and understand customer needs Drive the adoption and integration of AI-based support tools and technologies Ensure the development and upkeep of internal and external knowledge resources Analyze support trends and customer feedback to inform strategic decisions Build a culture of ownership, accountability, empathy, and problem-solving within the team Key Skills People Management & Team Leadership Conflict Resolution & Stakeholder Management SaaS Customer Support Experience Technical Support Expertise Excellent Communication (Hindi and English preferably) & Customer Handling Skills Support Metrics & Performance Analysis CRM & Support Tools (e.g., Zendesk, Freshdesk, Salesforce) Escalation & Crisis Management Process Optimization & Knowledge Management Collaboration with Cross-Functional Teams (Delivery, Product, Sales) Familiarity with AI Support Tools / Automation Qualifications Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred) 10+ years of relevant experience in customer support, with at least 4 years in a team leadership role. Strong experience in SaaS-B2B based customer support is mandatory. Previous experience in technical support roles is highly preferred. Prior experience in sales or customer success is a strong advantage Exposure to AI-driven support tools will be a plus Willingness to travel to client locations for up to 3 to 4 days per quarter Must be comfortable working full-time from the office Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education: B.Tech/B.E. in Any Specialization Show more Show less
Posted 1 day ago
0 years
0 Lacs
South West Delhi, Delhi, India
On-site
Job Description for Customer Success: As a Customer Success Executive, you will be responsible for - Cultivating strong relationships with our clients, - Understanding their needs, and - Ensuring their success with our products and services. You will serve as the primary point of contact for clients, providing guidance, support, and strategic advice to help them maximize the value they receive from our solutions. The ideal candidate is customer-focused, proactive, and adept at building rapport with stakeholders at all levels. Key Responsibilities : Develop a deep understanding of each client's business objectives, challenges, and key success metrics. Serve as the primary point of contact for client inquiries, escalations, and strategic discussions. Onboard new clients effectively, ensuring a smooth implementation process and setting clear expectations for success. Proactively engage with clients to identify opportunities for up selling or cross- selling additional products and services. Proficient in creating professional and engaging PowerPoint presentations, particularly for conveying data-driven insights and customer reports. Familiar with the stages of customer life-cycle and on-boarding journey, along with best practices for promoting customer satisfaction and long-term success. Develop and maintain a comprehensive understanding of our products and services, staying abreast of new features and updates. Prepare and deliver regular business reviews and performance reports to internal stakeholders and the clients, highlighting key insights and opportunities for growth. Monitor client usage performance metrics, identify areas for improvement and providing recommendations for optimization. Stay up-to-date on industry trends, best practices, and competitive landscape to effectively advise clients and drive value. Ability to travel occasionally for client meetings and industry events. Qualifications : Bachelor's degree in Business Administration, Marketing, Communications, Human Psychology, or related field. Proven experience in a customer-facing role, preferably in customer success, account management, or sales. Strong communication and interpersonal skills, with the ability to build rapport and trust with clients. Excellent problem-solving abilities and a proactive approach to addressing client needs. Demonstrated ability to manage multiple priorities and thrive in a fast-paced environment. Technical aptitude and the ability to quickly learn and understand complex software solutions. Experience working with CRM systems (e.g Hubspot), proficiency in MS Suite and Google suite, Proficiency in excel and powerpoint is a must. Familiarity with the SAAS industry and their metrics. Additional information: 1. Location: Ghitorni, New Delhi 2. Working Days – Mon – Fri Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Job description Basic Responsibilities (Must-Haves): 5+ years of experience in dashboard story development, dashboard creation, and data engineering pipelines . Hands-on experience with log analytics, user engagement metrics, and product performance metrics . Ability to identify patterns, trends, and anomalies in log data to generate actionable insights for product enhancements and feature optimization . Collaborate with cross-functional teams to gather business requirements and translate them into functional and technical specifications. Manage and organize large volumes of application log data using Google Big Query . Design and develop interactive dashboards to visualize key metrics and insights using any of the tool like Tableau Power BI , or ThoughtSpot AI . Create intuitive, impactful visualizations to communicate findings to teams including customer success and leadership. Ensure data integrity, consistency, and accessibility for analytical purposes. Analyse application logs to extract metrics and statistics related to product performance, customer behaviour, and user sentiment . Work closely with product teams to understand log data generated by Python-based applications . Collaborate with stakeholders to define key performance indicators (KPIs) and success metrics. Can optimize data pipelines and storage in Big Query . Strong communication and teamwork skills . Ability to learn quickly and adapt to new technologies. Excellent problem-solving skills . Preferred Responsibilities (Nice-to-Haves): Knowledge of Generative AI (GenAI) and LLM-based solutions . Experience in designing and developing dashboards using ThoughtSpot AI . Good exposure to Google Cloud Platform (GCP) . Data engineering experience with modern data warehouse architectures . Additional Responsibilities: Participate in the development of proof-of-concepts (POCs) and pilot projects. Ability to articulate ideas and points of view clearly to the team. Take ownership of data analytics and data engineering solutions . Additional Nice-to-Haves: Experience working with large datasets and distributed data processing tools such as Apache Spark or Hadoop . Familiarity with Agile development methodologies and version control systems like Git . Familiarity with ETL tools such as Informatica or Azure Data Factory Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
India
Remote
Job Title: Application Security Lead Location: Remote (India-based) Employment Type: Full-Time About Us We are a rapidly growing cybersecurity firm delivering advanced security solutions to enterprises across the Middle East, Europe, and the United States. Our mission is to empower organizations to build and operate secure applications through strategy-driven, risk-based, and modern security practices. We're looking for a seasoned Application Security Leader to lead our global application security initiatives. Role Overview As an Application Security Lead , you will spearhead both the strategic direction and technical execution of application security programs for our clients. You will act as a trusted advisor, shaping security roadmaps, driving secure SDLC adoption, leading architecture reviews, and enabling secure innovation across development teams. Key Responsibilities Strategic Leadership Develop and own enterprise-wide application security strategies tailored to each client’s risk profile and maturity level. Define multi-phase strategic roadmaps aligned with OWASP SAMM, NIST, and ISO 27001 standards. Establish and evolve secure SDLC practices across diverse client environments. Advocate and align AppSec priorities with broader business, DevOps, and GRC goals. Drive metrics-driven governance and periodic maturity assessments to track progress and demonstrate value. Technical Execution Oversee secure code review processes and champion automated testing pipelines (SAST, DAST, SCA, etc.). Integrate security into CI/CD pipelines using tools like Veracode, Checkmarx, Fortify, SonarQube, and GitHub Advanced Security. Design and implement security control and requirements frameworks for web, mobile, API, and cloud-native applications. Guide remediation strategies, perform root cause analysis, and enable development teams to build secure code. Track and report application security KPIs and KRIs for technical and executive stakeholders. Lead application architecture risk analysis, threat modeling, and design review sessions. Customer Engagement Act as the primary interface for customers across the US and Europe for all AppSec-related engagements. Lead strategic workshops and executive presentations, translating technical risk into business context. Deliver high-quality documentation including AppSec policies, strategy decks, and board-level reporting. Requirements Must-Have 10+ years of progressive experience in Application Security, with at least 3 years in a strategic/architect-level role. Deep understanding of security frameworks: OWASP SAMM, OWASP ASVS, STRIDE, PASTA, and NIST 800-53. Hands-on experience with security tools across the SDLC: SAST, DAST, SCA, IAST, RASP. Strong grasp of secure architecture principles, cloud-native security (Azure/AWS/GCP), and API security. Demonstrated ability to lead AppSec strategy development and maturity assessments. Excellent stakeholder management, communication, and leadership skills. Bachelor’s degree in Computer Science, Information Security, or a related field. Preferred Professional certifications such as CSSLP, OSWE, GWAPT, or CISSP. Prior experience working with or advising enterprise clients in the US, Europe, or Middle East. Familiarity with DevSecOps practices, threat intelligence, and regulatory compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS). Working Hours Remote-first with some overlap required for client meetings in Europe and US time zones. Compensation Base salary of 40- 50k dollars plus bonus compensation above market compensation. Show more Show less
Posted 1 day ago
0 years
0 Lacs
India
Remote
📝 Job Description: Sotros Infotech is hiring a remote Sales Executive / Virtual Assistant to execute outbound direct message (DM) outreach on Instagram and Facebook . Your main goal will be to initiate conversations, build rapport , and book appointments with potential clients by using persuasive and value-driven messaging strategies. 🔧 Key Responsibilities: Identify and engage with potential leads on Instagram & Facebook Send personalized cold DMs following tested outreach frameworks Handle initial responses and qualify leads for sales calls Track conversations and follow-up sequences Maintain organized records of daily outreach and response metrics ✅ Requirements: Experience with social media-based outreach or virtual assistance Fluent in English with a confident, persuasive tone Able to work independently and meet daily outreach targets Familiar with Instagram/Facebook messaging, engagement tactics, and tools Basic understanding of sales funnels and appointment setting is a plus 💰 Compensation: 100% commission-based — earn per qualified lead or successful booking High commission slabs with performance bonuses 🚀 What You Get: Flexible working hours, fully remote Outreach templates, scripts, and ongoing support provided Opportunity to grow into a full-time role Work with a high-performance digital marketing team 📲 If you're confident with conversations and hungry to earn, apply now. Let your words turn DMs into deals. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Thane, Maharashtra, India
On-site
🧩 Job Title US Recruiter 📋 Position Summary Partner with hiring managers to understand technical and business requirements and lead the full-cycle recruitment process to attract, evaluate, and hire top IT talent across the US. 🔑 Key Responsibilities Full-cycle recruitment : Manage all stages—from creating job descriptions and sourcing candidates to screening, interviewing, and onboarding Strategic sourcing : Use job boards, social media, LinkedIn Recruiter, Boolean searches, referrals, and networking at events Candidate screening : Assess technical skills, soft skills, and cultural fit through phone/video/in-person interviews Job description design : Draft detailed, compelling requisitions aligned with role requirements Hiring manager collaboration : Align on skill needs, feedback, and offer strategies Offer negotiation & compliance : Negotiate salary and benefits; ensure compliance with US employment laws and visa regulations Pipeline & ATS management : Maintain strong candidate pipelines and track all activity in ATS Market intelligence : Stay current on industry trends, compensation data, and competitor hiring activity Employer branding : Promote the company as a preferred employer via social media, events, and referrals Reporting & improvement : Provide metrics and insights to improve recruitment effectiveness Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
India
Remote
Job Title: Marketing Operations Manager (Delivery & Team Enablement) Company: TDS Group Location: Remote (UAE Time Zone) Position Type: Full-Time, Monday - Friday 9:00am-5:00pm UAE Time Salary: $1,500 per month (to be reviewed after 6 months) About the Role TDS Group is seeking a proactive and experienced Marketing Operations Manager to lead internal project delivery, team coordination, and systems optimization across our digital agency. This is a newly created, strategic role designed to support senior leadership by ensuring that internal operations are well-structured, deadlines are hit, and projects move forward efficiently — especially as we scale across multiple service lines. You’ll serve as the operational backbone of our marketing and sales delivery functions, ensuring that internal teams are aligned, accountable, and productive — from client onboarding to ongoing execution. Key Attributes We're Looking For We’re not just looking for someone to manage projects — we’re looking for someone who will elevate how our teams operate and collaborate. Key characteristics for success in this role include: Excellent communication skills : Ability to communicate clearly and concisely in English (both written and verbal) across remote teams Organisational strength : Strong attention to detail with the ability to break large scopes into micro-tasks, timelines, and priorities Digital marketing knowledge : A practical understanding of paid media, SEO, content, funnels, and CRM systems Problem-solving mindset : Can proactively assist in troubleshooting delivery challenges and workflow inefficiencies Strategic thinking : Able to contribute ideas to improve client outcomes, team performance, and project impact Performance-driven : Committed to helping teams stay aligned with key metrics and delivery KPIs Key Responsibilities Project & Delivery Management Own and manage the internal onboarding process for new clients (handover from sales/account management) Break down client scope into actionable internal tasks, timelines, and team deliverables Maintain delivery systems (ClickUp, Asana, or equivalent) to monitor task status, ownership, and blockers Follow up on missed deadlines or incomplete deliverables across all departments (ads, SEO, creative, CRM) Team Productivity & Communication Build clear internal communication rhythms (daily check-ins, update calls, Slack norms) Monitor responsiveness and productivity of remote staff; escalate issues early Identify inefficiencies or low output and recommend performance fixes Support the development of a proactive, high-accountability culture Marketing Knowledge & Strategic Support Understand core deliverables of marketing campaigns (e.g. ad briefs, tracking, lead gen flows, messaging) Participate in internal strategy reviews and client calls when needed to offer operational support and insight Ensure execution is tied to performance KPIs — not just task completion Process Development & Improvement Create and refine SOPs, templates, and workflows to increase clarity and efficiency Help introduce new tools or processes that improve team output or reduce errors Collaborate with leadership on dashboards and reports that track workload, delivery health, and bottlenecks Who We’re Looking For ✔ 6+ years in marketing operations, delivery, or project management in a digital agency or performance environment ✔ In-depth understanding of marketing delivery processes (ads, SEO, copy, CRM, creative) ✔ Experience managing remote teams and enforcing deadlines without micromanaging ✔ Systems-minded and highly organised, with strong attention to detail ✔ Strong communicator with excellent English (written & verbal) ✔ Confident using tools like ClickUp/Asana, Slack, Google Workspace, and CRM platforms ✔ A self-starter who wants to build and improve systems — not just maintain them What This Role Offers A key leadership position in a growing marketing agency Autonomy to shape and improve internal operations from the ground up Fully remote work setup aligned to UAE business hours Collaboration with senior leaders and diverse delivery teams Opportunity to directly impact speed, quality, and efficiency across departments Clear pathway to increased responsibility as we scale Show more Show less
Posted 1 day ago
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The job market for metrics professionals in India is growing rapidly as companies across various industries realize the importance of data-driven decision-making. Metrics jobs are in high demand, with opportunities available for individuals at different experience levels.
The average salary range for metrics professionals in India varies based on experience level: - Entry-level: INR 4-6 lakhs per year - Mid-level: INR 8-12 lakhs per year - Senior-level: INR 15-20 lakhs per year
In the field of metrics, a typical career path may look like: - Data Analyst - Business Analyst - Data Scientist - Analytics Manager
In addition to proficiency in metrics, professionals in this field are often expected to have skills such as: - Data visualization - Statistical analysis - Programming (e.g., Python, R) - Database management
As you navigate the metrics job market in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a passion for data-driven insights, you can excel in this dynamic field. Good luck on your job search journey!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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